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Added 1 month ago
EI
Financial Analyst, Accounting and Systems
Equispheres Inc
Ottawa, ON
- Full-time
…headquartered in Ottawa's advanced technology hub. Privately held and engineering-driven, we develop next-generation metal powders that unlock higher performance, reliability, and…
Added 1 month ago
E
Sr. Full Stack Engineer - MTS 1 (Seller)
eBay
Toronto, ON
- Full-time
Write high-quality, well-tested code and help raise engineering standards across the team
Added 1 month ago
PA
Tax Manager
Pan American Silver Corp.
Vancouver, BC
- $130,000 to $139,000 CAD / year
- Full-time
…silver producer, with a reputation for excellence in discovery, engineering, and sustainable development. Pan American Silver has several underground and open pit operations in Canada,…
Added 1 month ago
M
Gestionnaire principal(e), Gouvernance et optimisation du portefeuille/Sr. Manager, Governance & Portfolio Optimization
McKesson
Montreal, QC
- Full-time
Added 1 month ago
IG
Senior Product Manager (Digital Banking)
Insight Global
Toronto, ON
- $125,000 to $130,000 CAD / year
- Contract
ability to partner with engineering, data science, design, and business stakeholders
Added 1 month ago
P5
Sr. Continuous Improvement Specialist
Pillar 5 Pharma inc.
Arnprior, ON
- Contract
…Improvement Specialist partners with Manufacturing, Quality, Engineering, Validation, Supply Chain, and Maintenance teams to identify opportunities, lead cross-functional improvement…
Added 1 month ago
E
Controls Engineer
e-STORAGE
Kitchener, ON
- Full-time
Reports To: Sr. Deployment Engineering Manager
Added 1 month ago
C
Senior Security Operations Specialist
CDW
Mississauga, ON
- Full-time
Bachelor's degree (B.A./B.S.) or a 3-year diploma in Engineering, Computer Science, or a Technology related field and 3 to 5 years of security experience in a client-focused environment,…
Added 1 month ago
S
Sr. Site Process Engineer
Syensqo
Welland, ON
- Full-time
Syensqo is seeking a Sr. Site Process Engineer to provide process engineering leadership and technical expertise to the chemical manufacturing operation at the Cytec Canada Inc (a member of…
Added 1 month ago
A
Human Resources Business Partner (Junior)
AtkinsRéalis
Richmond, BC
- Full-time
We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together,…
Added 1 month ago
AK
Environmental Health and Safety Manager (EHS Manager)
Asahi Kasei
Port Colborne, ON · ABSCA – Port Colborne Plant
- Full-time
Added 1 month ago
Manufacturing Supervisor
HelloFresh
Mississauga, ON
Use data to review manufacturing performance, and seek out opportunities for operational improvements
Added 1 month ago
E
Software Development Manager
EDealer
Canada
- Full-time
We are looking for a hands-on Software Development Manager to lead one of our engineering teams within EDealer, reporting to the Sr. Director of Product and Engineering. This is a role for…
Added 1 month ago
Sr. Software Dev Engineer, Amazon Customer Service
Amazon
Toronto, ON
- Work with cross-functional teams, including Product, UX, Data Science and Business Intelligence, to conceive, design and implement innovative solutions.
Added 1 month ago
Technical Infrastructure Program Manager (TIPM)
IREN
Vancouver, BC
IREN is a vertically integrated AI Cloud provider, delivering large-scale data centers and GPU clusters for AI training and inference. IREN's platform is underpinned by its expansive…
Added 1 month ago
ZG
Full Stack Developer
ZAPCOM GROUP INC
Toronto, ON
- Full-time
Strong understanding of Data Structures and Algorithms
Added 1 month ago
Sr. Manager, Operational Applications
Aecon
Toronto, ON
…construction and project controls, fabrication, geospatial and digital engineering, utilities, safety, and…
Added 1 month ago
Sr. Principal AI Architect
Open Text Corporation
Richmond Hill, ON
…solutions across its product portfolio. Working with architects and engineering leaders across business units, you will tackle complex application challenges and turn emerging AI approaches…
Added 1 month ago
O
Sr. Principal AI Architect
OpenText
Richmond Hill, ON
- Full-time
…solutions across its product portfolio. Working with architects and engineering leaders across business units, you will tackle complex application challenges and turn emerging AI approaches…
Added 1 month ago
O
Sr. Principal AI Architect
OpenText
Waterloo, ON
- Full-time
…solutions across its product portfolio. Working with architects and engineering leaders across business units, you will tackle complex application challenges and turn emerging AI approaches…
Added 1 month ago
A
Human Resources Business Partner (Junior)
AtkinsRéalis
Richmond, BC
- Full-time
We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's'infrastructure and energy systems. Together,…
Added 1 month ago
PH
Sr. Software Developer
Propel Holdings
Toronto, ON
- Full-time
12+ years of work experience as a developer (Java) or any similar role
Added 1 month ago
A
Staff Software Engineer
Affinity
Remote, Canada
- Full-time
- Remote
Reporting to the Sr Engineering Manager, as a Staff Software Engineer, you'll have the opportunity to push our product in new directions while also shaping the next iterations of the…
Added 1 month ago
P
Canada-Technical Program Manager (Technical Services, 8 Month-Contract)
PointClickCare
Mississauga, ON
- Full-time
…capacity planning, delivery governance, and go-live readiness for Data Migration initiatives. Working closely with Sales, Project Managers, Customer Success Managers, Resource Management,…
Added 1 month ago
ZG
Java Software Developer
ZAPCOM GROUP INC
Toronto, ON
- Full-time
Strong understanding of Data Structures and Algorithms

PointClickCare

Canada-Technical Program Manager (Technical Services, 8 Month-Contract)

Mississauga, ON, Canada

$45 - $60 an hour · Full-time

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Job details

Pay: $45 - $60 an hour
Job type: Full-time
Posting language: English
Posted: Sep 7, 2026

Original job description

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare - so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

About the role:

As a Technical Program Manager within Technical Services, you will be responsible for managing project scheduling, capacity planning, delivery governance, and go-live readiness for Data Migration initiatives. Working closely with Sales, Project Managers, Customer Success Managers, Resource Management, customers, and technical delivery teams, you will ensure projects are prioritized, planned, and delivered on schedule while balancing organizational capacity and business objectives.

You will play a key role in driving operational excellence through process improvement, automation, AI-enabled solutions, and data-driven decision-making that enhance delivery efficiency, scalability, and customer outcomes. Success in this role requires strong stakeholder management, strategic problem-solving, and the ability to navigate multiple priorities in a fast-paced, customer-focused environment.

Reporting into the Sr Manager, Technical Services

Key Responsibilities:

Understand customer requirements, technical dependencies, and Data Migration delivery processes to support successful project execution.
Serve as the primary interface between Sales, Project Managers, Resource Management, and delivery teams for project intake, scheduling, prioritization, and delivery coordination.
Manage project demand, resource forecasting, and capacity planning activities to balance project workload, delivery commitments, and organizational priorities.
Coordinate Data Migration project go-live readiness and execution activities with Project Managers and technical delivery teams.
Monitor project portfolios, identify risks, issues, and dependencies, and drive mitigation and escalation activities when required.
Maintain project requests, schedules, dashboards, operational metrics, templates, and project documentation.
Lead post-project reviews, root cause analysis activities, and continuous improvement initiatives to improve delivery outcomes and operational efficiency.
Successfully manage multiple competing priorities while ensuring alignment to customer commitments and business objectives.
Identify, evaluate, and support the implementation of AI-powered tools, AI agents, copilots, and intelligent automation solutions that improve project scheduling, reporting, capacity planning, operational visibility, knowledge management, and decision-making.
Ensure adherence to governance, security, compliance, data privacy, and responsible AI practices.

Skills and Qualifications:

Experience in Technical Program Management, Project Management, Operations Management, or a related discipline.
Demonstrated experience managing project schedules, delivery commitments, stakeholder communications, and competing priorities in a customer-facing environment.
Strong understanding of capacity planning, resource forecasting, workload management, and operational performance metrics.
Knowledge of Data Migration methodologies, ETL processes, data integration concepts, and systems design principles.
Experience using project and operational management platforms such as JIRA, Kimble, Smartsheet, Confluence, or similar tools.
Experience working in production, SaaS, healthcare technology, or customer delivery environments.
Experience leveraging Generative AI, AI copilots, intelligent automation, or agent-based solutions to improve business processes and operational efficiency.
Understanding of workflow automation, prompt engineering, AI governance, and responsible AI practices.
Strong analytical, problem-solving, communication, negotiation, and stakeholder management skills.
Self-motivated with exceptional organizational skills, attention to detail, and a continuous improvement mindset.

Your key Strengths:

PointClickCare domain knowledge
Experience with healthcare technology solutions, including EHR, EMR, Pharmacy, or clinical systems.
Experience with Microsoft Copilot, Power Platform, AI Builder, Azure AI Services, OpenAI technologies, Anthropic (Claude), or comparable AI platforms.
Experience developing, implementing, or managing AI agents, digital assistants, chatbots, or workflow automation solutions.
Familiarity with modern data and analytics platforms such as Databricks, Azure Data Lake, and enterprise reporting solutions.
PMP, Agile, Scrum, or related project management certifications.

\n\n

$45 - $60 an hour

#Toronto

Contract duration is 8 months.

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

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More about this job

Responsibilities

The Technical Program Manager will oversee project scheduling, capacity planning, and delivery governance for Data Migration initiatives. They will act as the primary interface between cross-functional teams to ensure projects are delivered on schedule while driving operational efficiency through AI-enabled solutions.

Requirements

Candidates must have experience in Technical Program Management or related disciplines, with a strong background in capacity planning and project delivery in customer-facing environments. Proficiency in project management tools and an understanding of data migration methodologies and AI-powered automation are essential.

Skills

Technical Program Management
Project Management
Capacity Planning
Data Migration
Stakeholder Management
Operational Excellence
Generative AI
Workflow Automation
ETL Processes
JIRA
Smartsheet
Azure AI Services
Data-driven Decision Making
Risk Mitigation
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

Technical Program Management
Data Migration
Capacity Planning
ETL
JIRA
Smartsheet
Generative AI
AI Copilot
Azure AI Services
Healthcare Technology
EHR
EMR
PMP
Agile
Scrum
Workflow Automation
Prompt Engineering
Data Privacy
SaaS
Operational Metrics
Stakeholder Management
Resource Forecasting
Databricks
Azure Data Lake
Power Platform
AI Builder
Anthropic
OpenAI
Technical Services
Project Governance

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