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Added 1 month ago
Registered Nurse - Surgical Services - Surgical Specialty Unit - Delta Hospital
Fraser Health
Delta, BC
Provides feedback to the Manager/delegate regarding the effectiveness of patient care programs, policy/clinical decision support tools (e.g. clinical pathways, standards, order sets and…
Added 1 month ago
CM
Registered Nurse
Canadian Mental Health Association Huron Perth Addiction and Mental Health
Stratford, ON
- Full-time
- Contract
Maintain administrative and clinical records, including client files and data entry, as per Policy and Procedure Manual.
Added 1 month ago
PH
Social Worker
Providence Healthcare
Vancouver, BC
- Other
…program/team, which is under the direction of the Patient Care Manager, in achieving program, patient and resident…
Added 1 month ago
P
Canada-Technical Program Manager (Technical Services, 8 Month-Contract)
PointClickCare
Mississauga, ON
- Full-time
As a Technical Program Manager within Technical Services, you will be responsible for managing project scheduling, capacity planning, delivery governance, and go-live readiness for Data…
Added 1 month ago
SH
Patient Registration Clerk (Bilingual) - Repost
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Patient Registration, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the…
Added 1 month ago
Patient Registration Clerk (Bilingual) - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Manager, Patient Registration, and while demonstrating a commitment to the Mission, Values and Management Philosophy of St. Boniface Hospital, the…
Added 1 month ago
HS
Support Services Worker - Temporary Casual
Hopewell Support Services
Guelph, ON
- Part-time
The Support Services Worker works as a professional within a clinical multidisciplinary team that follows a biopsychosocial model of treatment and intervention for children, youth, and…
Added 1 month ago
A
Non-Clinical Toxicology Manager
AstraZeneca
Mississauga, ON · Canada - Mississauga
- Full-time
Join us at Alexion, AstraZeneca's Rare Disease division, as a Non-Clinical Manager. You will be a key member of the non-clinical team in this role. You will collaborate with the global…
Added 1 month ago
HR
Physiotherapist
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…shorter hospital stays. A custom combination of technology and clinical expertise supports a reimagined model of care focused on safety, efficiency, and improved outcomes. Its digital…
Added 1 month ago
HR
Registered Dietitian
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
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Added 1 month ago
HR
Clinical Practice Leader - Medicine
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…healthcare initiatives in the diverse community we serve. The Clinical Practice Leader is at the forefront as they optimize the use of real time data, predictive analytics and professional…
Added 1 month ago
HR
Clinical Practice Leader Acute Medicine 13E and Stroke & Rehab 14E
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
Collect data on practice needs (e.g. programs, care interventions, policies, standards in clinical area) to identify gaps in nursing practices, competencies, and service quality; develop…
Added 1 month ago
SA
Administrative Services Lead
Schroeder Ambulatory Centre
Richmond Hill, ON
- Full-time
Identifying operational risks and escalating concerns to the Clinical Manager.
Added 1 month ago
WH
Medical Office Assistant
WELL Health Diagnostic Centres
Calgary, AB
- Full-time
…delivering excellent patient care while upholding the highest clinical…
Added 1 month ago
PH
Polysomnographic Technologist, Respiratory Therapy, Diagnostic Respirology – Sleep Studies - BC Children’s Hospital
Provincial Health Services Authority
Vancouver, BC
- Part-time
The Polysomnographic Technologist works under the order of a Physician, Program Manager and the professional guidance of the Professional Practice Leader for Respiratory Therapy, but…
Added 1 month ago
FH
Registered Nurse, Renal Services - Surrey Memorial Hospital
Fraser Health
Surrey, BC
- Full-time
Provides feedback to the Manager/delegate on the effectiveness of patient care programs, policy/clinical decision support tools (e.g. clinical pathways, standards of care, order sets and…
Added 1 month ago
FH
Registered Nurse, Emergency, Eagle Ridge Hospital
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Part-time
Assesses patients and collects information from a variety of sources using skills of observation, communication, data review and physical assessment. Makes a nursing diagnosis of the…
Added 1 month ago
FH
Registered Nurse, Transition Line, Eagle Ridge Hospital
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Full-time
Assesses patients and collects information from a variety of sources using skills of observation, communication, data review and physical assessment. Makes a nursing diagnosis of the…
Added 1 month ago
Registered Nurse, Primary Care - Surrey
Fraser Health
Surrey, BC
…variety of sources using skills of observation, communication, data review and physical assessment; makes a nursing diagnosis of the client's condition and determines whether the condition…
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FH
Registered Nurse, Monitored Care Unit, Eagle Ridge Hospital
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Part-time
Assesses patients and collects information from a variety of sources using skills of observation, communication, data review and physical assessment. Makes a nursing diagnosis of the…
Added 1 month ago
Strategic Human Resources Business Partner - Talent Acquisition, Employee & Labour Relations
Women's College Hospital
Toronto, ON
…(SHRBP) exists in the Human Resources Department reporting to the Manager, Human…
Added 1 month ago
FU
Shelter Resource Worker (Temporary Full-Time)
First United Church Community Ministry Society
Vancouver, BC
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This position is accountable to the Manager of Shelter Services in providing a welcoming, safe, and secure environment to the men and women living in the First United Church's 24/7…
Added 5 months ago
FH
Program Coordinator, Community Mental Health & Substance Use Services (MH&SUS) - Older Adult
Fraser Health
Chilliwack, BC
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…senior clinician in the provision of case consultation and clinical review and may provide direct case management services to community clients. Monitors, reviews, and revises policies,…
Added 6 months ago
FH
Registered Nurse, Medicine- Surrey Memorial Hospital
Fraser Health
Surrey, BC
- Part-time
Assesses patients and collects information from a variety of sources using skills of observation, communication, data review and physical assessment. Makes a nursing diagnosis of the…
Added 1 month ago
FH
Analyst, Business Systems
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Join Clinical Informatics and Digital Health!

PointClickCare

Canada-Technical Program Manager (Technical Services, 8 Month-Contract)

Mississauga, ON, Canada

$45 - $60 an hour · Full-time

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Job details

Pay: $45 - $60 an hour
Job type: Full-time
Posting language: English
Posted: Sep 7, 2026

Original job description

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare - so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

About the role:

As a Technical Program Manager within Technical Services, you will be responsible for managing project scheduling, capacity planning, delivery governance, and go-live readiness for Data Migration initiatives. Working closely with Sales, Project Managers, Customer Success Managers, Resource Management, customers, and technical delivery teams, you will ensure projects are prioritized, planned, and delivered on schedule while balancing organizational capacity and business objectives.

You will play a key role in driving operational excellence through process improvement, automation, AI-enabled solutions, and data-driven decision-making that enhance delivery efficiency, scalability, and customer outcomes. Success in this role requires strong stakeholder management, strategic problem-solving, and the ability to navigate multiple priorities in a fast-paced, customer-focused environment.

Reporting into the Sr Manager, Technical Services

Key Responsibilities:

Understand customer requirements, technical dependencies, and Data Migration delivery processes to support successful project execution.
Serve as the primary interface between Sales, Project Managers, Resource Management, and delivery teams for project intake, scheduling, prioritization, and delivery coordination.
Manage project demand, resource forecasting, and capacity planning activities to balance project workload, delivery commitments, and organizational priorities.
Coordinate Data Migration project go-live readiness and execution activities with Project Managers and technical delivery teams.
Monitor project portfolios, identify risks, issues, and dependencies, and drive mitigation and escalation activities when required.
Maintain project requests, schedules, dashboards, operational metrics, templates, and project documentation.
Lead post-project reviews, root cause analysis activities, and continuous improvement initiatives to improve delivery outcomes and operational efficiency.
Successfully manage multiple competing priorities while ensuring alignment to customer commitments and business objectives.
Identify, evaluate, and support the implementation of AI-powered tools, AI agents, copilots, and intelligent automation solutions that improve project scheduling, reporting, capacity planning, operational visibility, knowledge management, and decision-making.
Ensure adherence to governance, security, compliance, data privacy, and responsible AI practices.

Skills and Qualifications:

Experience in Technical Program Management, Project Management, Operations Management, or a related discipline.
Demonstrated experience managing project schedules, delivery commitments, stakeholder communications, and competing priorities in a customer-facing environment.
Strong understanding of capacity planning, resource forecasting, workload management, and operational performance metrics.
Knowledge of Data Migration methodologies, ETL processes, data integration concepts, and systems design principles.
Experience using project and operational management platforms such as JIRA, Kimble, Smartsheet, Confluence, or similar tools.
Experience working in production, SaaS, healthcare technology, or customer delivery environments.
Experience leveraging Generative AI, AI copilots, intelligent automation, or agent-based solutions to improve business processes and operational efficiency.
Understanding of workflow automation, prompt engineering, AI governance, and responsible AI practices.
Strong analytical, problem-solving, communication, negotiation, and stakeholder management skills.
Self-motivated with exceptional organizational skills, attention to detail, and a continuous improvement mindset.

Your key Strengths:

PointClickCare domain knowledge
Experience with healthcare technology solutions, including EHR, EMR, Pharmacy, or clinical systems.
Experience with Microsoft Copilot, Power Platform, AI Builder, Azure AI Services, OpenAI technologies, Anthropic (Claude), or comparable AI platforms.
Experience developing, implementing, or managing AI agents, digital assistants, chatbots, or workflow automation solutions.
Familiarity with modern data and analytics platforms such as Databricks, Azure Data Lake, and enterprise reporting solutions.
PMP, Agile, Scrum, or related project management certifications.

\n\n

$45 - $60 an hour

#Toronto

Contract duration is 8 months.

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

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More about this job

Responsibilities

The Technical Program Manager will oversee project scheduling, capacity planning, and delivery governance for Data Migration initiatives. They will act as the primary interface between cross-functional teams to ensure projects are delivered on schedule while driving operational efficiency through AI-enabled solutions.

Requirements

Candidates must have experience in Technical Program Management or related disciplines, with a strong background in capacity planning and project delivery in customer-facing environments. Proficiency in project management tools and an understanding of data migration methodologies and AI-powered automation are essential.

Skills

Technical Program Management
Project Management
Capacity Planning
Data Migration
Stakeholder Management
Operational Excellence
Generative AI
Workflow Automation
ETL Processes
JIRA
Smartsheet
Azure AI Services
Data-driven Decision Making
Risk Mitigation
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

Technical Program Management
Data Migration
Capacity Planning
ETL
JIRA
Smartsheet
Generative AI
AI Copilot
Azure AI Services
Healthcare Technology
EHR
EMR
PMP
Agile
Scrum
Workflow Automation
Prompt Engineering
Data Privacy
SaaS
Operational Metrics
Stakeholder Management
Resource Forecasting
Databricks
Azure Data Lake
Power Platform
AI Builder
Anthropic
OpenAI
Technical Services
Project Governance

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