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Added 1 month ago
S
Senior Associate, Strategic Implementation
Stantec
Ottawa, ON
- Full-time
This role requires advanced strategic and conceptual leadership capabilities, deep program development expertise, and strong technical and operational acumen, supported by a proven track…
Added 1 month ago
WI
Senior Project Manager
Work in Ottawa
Ottawa, ON
- $115,000 to $125,000 CAD / year
- Full-time
ADGA is seeking a Senior Project Manager to support an upcoming initiative focused on the development and delivery of a Counter-Uncrewed Aerial Systems (C-UAS) capability for the Canadian…
Added 1 month ago
P
Canada-Technical Program Manager (Technical Services, 8 Month-Contract)
PointClickCare
Mississauga, ON
- Full-time
As a Technical Program Manager within Technical Services, you will be responsible for managing project scheduling, capacity planning, delivery governance, and go-live readiness for Data…
Added 1 month ago
CP
Assistant Project Manager - Operational Readiness
Colliers Project Leaders
Sudbury, ON · London, ON · Ottawa, ON · Mississauga, ON · Toronto, ON
- $58,965 to $74,574 CAD / year
- Full-time
Support the development of an operational readiness plan that meets the client’s needs and leads to success on day one of operations.
Added 1 month ago
P&
Chargé de projet – Acquisition capital & Technologies de fabrication / Project Manager - Capital Acquisition & Manufacturing Technology
Pratt & Whitney
Longueuil, QC
- Full-time
…passagers et de marchandises aux services médicaux d’urgence, aux opérations humanitaires et à la lutte contre les feux de forêt, partout dans le…
Added 1 month ago
GL
Senior Manager, Marketing Process
goeasy Ltd.
Mississauga, ON
- Full-time
Partner with Technology, Product, Legal, Compliance, Operations, Analytics, and Customer Experience teams to evolve processes, implement improvements, and enable new capabilities.
Added 1 month ago
BE
Branch Manager
Battlefield Equipment Rentals
Thunder Bay, ON
- Full-time
As Branch Manager, you will provide overall leadership to all branch employees and take full responsibility for operational performance, customer satisfaction, safety, service excellence,…
Added 1 month ago
AS
Manager, AML/ATF Governance
Alterna Savings
Toronto, ON
- Full-time
The Manager, AML/ATF Governance performs a key risk management role and supports the CAMLO in the development and implementation of a sound and effective AML/ATF/sanctions program, ensuring…
Added 1 month ago
PH
Polysomnographic Technologist, Respiratory Therapy, Diagnostic Respirology – Sleep Studies - BC Children’s Hospital
Provincial Health Services Authority
Vancouver, BC
- Part-time
The Polysomnographic Technologist works under the order of a Physician, Program Manager and the professional guidance of the Professional Practice Leader for Respiratory Therapy, but…
Added 1 month ago
NB
Senior Architect – Cloud & Network Platforms
National Bank of Canada
Montreal, QC
- Full-time
experience in technology integration (AI, automation), cross-sector technical leadership, ability to translate business needs into solutions, with excellent communication skills,…
Added 1 month ago
NB
Senior Analyst Middle Office
National Bank of Canada
Montreal, QC
- Full-time
Collaborate with various sectors of the Bank: Front Office, Risk Oversight, Operations, IT, Model Development, Governance, Credit, Accounting, Audit
Added 1 month ago
NB
Banking Advisor Jobs for Indigenous People
National Bank of Canada
Montreal, QC
- Full-time
…colleagues. You’ll adopt a friendly approach and use your listening skills to offer a people-centric experience to…
Added 1 month ago
B&
Manager, Vendor Management and Expert Network Innovation, External Talent Function
Bain & Company
Toronto, ON
- Full-time
Manager-level experience in vendor management, operations, procurement, professional services, consulting operations, external talent management, product operations, or a related field.
Added 3 months ago
A
Senior Underwriter, Auto
AXA
Toronto, ON
- Full-time
Assess Auto risks through detailed review of exposure, fleet composition, loss experience, operations, driver controls, risk management practices and provincial regulatory considerations…
Added 1 month ago
LC
Clinic Supervisor (Scarborough) - Medical Aesthetician Diploma Required
Laser Clinics Canada
Toronto, ON · Scarborough, ON
- Full-time
…pathway to confidence through world-class training, cutting-edge technology, and ongoing professional development. Follow clear career progression pathways, learn from experienced leaders,…
Added 1 month ago
FH
Licensed Practical Nurse, Full Scope, Eagle Ridge Hospital
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Part-time
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added 1 month ago
FH
Licensed Practical Nurse, Full Scope, Eagle Ridge Hospital
Fraser Health
New Westminster, BC
- Part-time
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added 1 month ago
Licensed Practical Nurse, Full Scope
Fraser Health
New Westminster, BC
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added 1 month ago
HR
Loyalty & Promotions Lead
Harry Rosen
Toronto, ON · Central Office
- Full-time
…of loyalty programming, promotional campaigns, and marketing technology platform management across Harry Rosen and Final Cut. This role will help drive customer retention and engagement by…
Added 1 month ago
S
Senior Manager, Competitive Intelligence
SOTI
Mississauga, ON
- Full-time
SOTI is looking for a Senior Manager, Competitive Intelligence to lead the development and execution of a global competitive intelligence program that helps the business anticipate market…
Added 1 month ago
MR
Manager, Capital Renewal
Mount Royal University
Calgary, AB
- Full-time
Mount Royal University’s Facilities Management department is responsible for the planning, development, construction, design, operation, maintenance, safety, and stewardship of all the…
Added 1 month ago
TH
Manager / Senior Manager, Finance, Contractor Services & Pro
The Home Depot Canada
Toronto, ON
- Full-time
Build strong partnerships across Finance, Operations, Merchandising, Supply Chain, Technology, and other cross-functional teams.
Added 1 month ago
Retail Experience Lead
Fire & Flower Inc.
Mississauga, ON
The Retail Experience Lead is responsible for opening and closing duties, overseeing daily operations, and supervising staff during an assigned shift.
Added 1 month ago
GC
Account Manager
Grainger Canada
London, ON
- Full-time
W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving more than 4.6 million…
Added 1 month ago
T
Sales Development Representative 2 - Toronto
TEKsystems
Toronto, ON
- Full-time
We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks…

PointClickCare

Canada-Technical Program Manager (Technical Services, 8 Month-Contract)

Mississauga, ON, Canada

$45 - $60 an hour · Full-time

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Job details

Pay: $45 - $60 an hour
Job type: Full-time
Posting language: English
Posted: Sep 7, 2026

Original job description

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare - so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

About the role:

As a Technical Program Manager within Technical Services, you will be responsible for managing project scheduling, capacity planning, delivery governance, and go-live readiness for Data Migration initiatives. Working closely with Sales, Project Managers, Customer Success Managers, Resource Management, customers, and technical delivery teams, you will ensure projects are prioritized, planned, and delivered on schedule while balancing organizational capacity and business objectives.

You will play a key role in driving operational excellence through process improvement, automation, AI-enabled solutions, and data-driven decision-making that enhance delivery efficiency, scalability, and customer outcomes. Success in this role requires strong stakeholder management, strategic problem-solving, and the ability to navigate multiple priorities in a fast-paced, customer-focused environment.

Reporting into the Sr Manager, Technical Services

Key Responsibilities:

Understand customer requirements, technical dependencies, and Data Migration delivery processes to support successful project execution.
Serve as the primary interface between Sales, Project Managers, Resource Management, and delivery teams for project intake, scheduling, prioritization, and delivery coordination.
Manage project demand, resource forecasting, and capacity planning activities to balance project workload, delivery commitments, and organizational priorities.
Coordinate Data Migration project go-live readiness and execution activities with Project Managers and technical delivery teams.
Monitor project portfolios, identify risks, issues, and dependencies, and drive mitigation and escalation activities when required.
Maintain project requests, schedules, dashboards, operational metrics, templates, and project documentation.
Lead post-project reviews, root cause analysis activities, and continuous improvement initiatives to improve delivery outcomes and operational efficiency.
Successfully manage multiple competing priorities while ensuring alignment to customer commitments and business objectives.
Identify, evaluate, and support the implementation of AI-powered tools, AI agents, copilots, and intelligent automation solutions that improve project scheduling, reporting, capacity planning, operational visibility, knowledge management, and decision-making.
Ensure adherence to governance, security, compliance, data privacy, and responsible AI practices.

Skills and Qualifications:

Experience in Technical Program Management, Project Management, Operations Management, or a related discipline.
Demonstrated experience managing project schedules, delivery commitments, stakeholder communications, and competing priorities in a customer-facing environment.
Strong understanding of capacity planning, resource forecasting, workload management, and operational performance metrics.
Knowledge of Data Migration methodologies, ETL processes, data integration concepts, and systems design principles.
Experience using project and operational management platforms such as JIRA, Kimble, Smartsheet, Confluence, or similar tools.
Experience working in production, SaaS, healthcare technology, or customer delivery environments.
Experience leveraging Generative AI, AI copilots, intelligent automation, or agent-based solutions to improve business processes and operational efficiency.
Understanding of workflow automation, prompt engineering, AI governance, and responsible AI practices.
Strong analytical, problem-solving, communication, negotiation, and stakeholder management skills.
Self-motivated with exceptional organizational skills, attention to detail, and a continuous improvement mindset.

Your key Strengths:

PointClickCare domain knowledge
Experience with healthcare technology solutions, including EHR, EMR, Pharmacy, or clinical systems.
Experience with Microsoft Copilot, Power Platform, AI Builder, Azure AI Services, OpenAI technologies, Anthropic (Claude), or comparable AI platforms.
Experience developing, implementing, or managing AI agents, digital assistants, chatbots, or workflow automation solutions.
Familiarity with modern data and analytics platforms such as Databricks, Azure Data Lake, and enterprise reporting solutions.
PMP, Agile, Scrum, or related project management certifications.

\n\n

$45 - $60 an hour

#Toronto

Contract duration is 8 months.

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

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More about this job

Responsibilities

The Technical Program Manager will oversee project scheduling, capacity planning, and delivery governance for Data Migration initiatives. They will act as the primary interface between cross-functional teams to ensure projects are delivered on schedule while driving operational efficiency through AI-enabled solutions.

Requirements

Candidates must have experience in Technical Program Management or related disciplines, with a strong background in capacity planning and project delivery in customer-facing environments. Proficiency in project management tools and an understanding of data migration methodologies and AI-powered automation are essential.

Skills

Technical Program Management
Project Management
Capacity Planning
Data Migration
Stakeholder Management
Operational Excellence
Generative AI
Workflow Automation
ETL Processes
JIRA
Smartsheet
Azure AI Services
Data-driven Decision Making
Risk Mitigation
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

Technical Program Management
Data Migration
Capacity Planning
ETL
JIRA
Smartsheet
Generative AI
AI Copilot
Azure AI Services
Healthcare Technology
EHR
EMR
PMP
Agile
Scrum
Workflow Automation
Prompt Engineering
Data Privacy
SaaS
Operational Metrics
Stakeholder Management
Resource Forecasting
Databricks
Azure Data Lake
Power Platform
AI Builder
Anthropic
OpenAI
Technical Services
Project Governance

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