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Added 1 month ago
M
Application Engineering, AVP
MUFG
Toronto, ON
- Full-time
…design, develop, and support enterprise applications leveraging Microsoft Power Platform technologies. The successful candidate will provide technical leadership, drive delivery of scalable…
Added 1 month ago
IS
Platform Engineering Student/Co-op- Winter 2027
Irving Shipbuilding
Dartmouth, NS
- Full-time
Support the wider Platform Systems team tracking actions to award contracts with vendors.
Added 1 month ago
ES
Senior Software Developer
Euna Solutions
ON · Oakville, Ontario
- Full-time
The Budget Enterprise team at Euna Solutions builds and modernizes the enterprise public budgeting platform that thousands of government users depend on to responsibly manage public…
Added 1 month ago
P
Canada-Technical Program Manager (Technical Services, 8 Month-Contract)
PointClickCare
Mississauga, ON
- Full-time
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in…
Added 1 month ago
M
Senior Consultant, Microsoft Dynamics 365 Business Central
MNP
Markham, ON · Montreal, QC · Toronto, ON · Burlington, ON
- Full-time
Collaborate with technical consultants and developers to deliver integrated Microsoft ecosystem solutions, including Power BI, Power Platform, Microsoft 365, and other third-party…
Added 1 month ago
M
Part-Time Concierge
Minto
Ottawa, ON
- Part-time
Peer-to-peer recognition platform that celebrates your contributions
Added 1 month ago
LV
SOCIAL MEDIA CONTENT SPECIALIST-EN
La Vie En Rose
Montreal, QC
- Full-time
Monitor digital trends and social platform updates to propose new content ideas
Added 1 month ago
HL
Regional Sales Manager - Alberta
Holloway Lodging Corporation
AB · Alberta, Canada
- Full-time
Given the breadth of the platform and the Company’s entrepreneurial, hands-on approach to ownership and operations, the organization values adaptability, initiative, and strong…
Added 1 month ago
VC
Senior Software Developer
Valsoft Corporation
Remote, Canada
- Remote
We’re looking for a Senior Software Developer to join a small development team working on large, multi-month projects across our platform. This is a hands-on senior individual contributor…
Added 1 month ago
FS
Senior Software Engineer (Front End / Integration), Hospitality Operations Technology
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
We are seeking a skilled Software Engineer with a strong background in web UX/UI Developer to design and develop intuitive, user centered digital experiences across the Property Management…
Added 1 month ago
U
Data Architect
Univeris
Toronto, ON
- Full-time
…clients representing over 17,000 financial advisors on the platform. It offers the most comprehensive wealth management solution for financial advisors in the credit union, banking,…
Added 1 month ago
U
Data Architect
Univeris
Toronto, ON
- $130,000 to $150,000 CAD / year
- Full-time
…clients representing over 17,000 financial advisors on the platform. It offers the most comprehensive wealth management solution for financial advisors in the credit union, banking,…
Added 1 month ago
Q-
MONTREAL [HYBRID] - DevOps/SRE Senior
QUANTEAM - North America (RAINBOW PARTNERS Group)
Montreal, QC
- Full-time
The consultant will contribute to platform stability, CI/CD adoption, automation initiatives, monitoring practices, cloud platform evolution, and knowledge sharing across
Added 1 month ago
RC
IT Support Specialist
Rychiger Canada Inc.
Toronto, ON
- Full-time
…maintain hardware and software systems, extend database and platform capabilities. You will work independently on project tasks while contributing to continuous improvement of our IT…
Added 1 month ago
RB
Associate Advisor
Royal Bank of Canada
Oakville, ON
- Full-time
Strong skills working with business applications/technology, including Microsoft Office Suite
Added 1 month ago
TT
Digital Recruiter
Tundra Technical Solutions
Winnipeg, MB
- $40,000 to $50,000 CAD / year
- Full-time
In the previous year, LinkedIn recognized Tundra as the Diversity Champion in the staffing industry and praised us as the most engaging recruitment brand on the platform.
Added 1 month ago
R
Associate Advisor
RBC
Oakville, ON
- Full-time
Strong skills working with business applications/technology, including Microsoft Office Suite
Added 1 month ago
AS
Manager, AML/ATF Governance
Alterna Savings
Toronto, ON
- Full-time
Maintain a clear understanding of the main AML/ATF platform and optimize it for maximum efficiency and effectiveness;
Added 1 month ago
JI
Platform Engineering Student/Co-op- Winter 2027
J.D. Irving, Limited
Dartmouth, NS
- Full-time
Support the wider Platform Systems team tracking actions to award contracts with vendors.
Added 1 month ago
ES
Field Services/Emergency Response Project Manager
ENVIRONMENTAL SERVICES, INC.
Chatham-Kent, ON
- Full-time
Proficient in the use of Microsoft Office suite.
Added 1 month ago
LE
Business Systems Coordinator
LG Electronics
Toronto, ON
- Contract
▪ Experience with Microsoft SQL Server and ETL (SSIS)
Added 2 months ago
O
.NET Developers (Talent Pool)
Orangutech
Canada
- Temporary
As a .NET Developer in our talent pool, you will be considered for future roles where you’ll design, develop, and maintain enterprise applications leveraging the Microsoft stack. You’ll…
Added 1 month ago
ML
Customer Support Specialist - CAD
Meshy LLC
Remote, Canada
- Full-time
- Remote
…Stanford, and Berkeley, as well as veterans from Nvidia and Microsoft. Our talent spans the globe, with team members distributed across North America, Asia, and Oceania, fostering a diverse…
Added 1 month ago
HR
Loyalty & Promotions Lead
Harry Rosen
Toronto, ON · Central Office
- Full-time
…programming, promotional campaigns, and marketing technology platform management across Harry Rosen and Final Cut. This role will help drive customer retention and engagement by executing…
Added 1 month ago
RB
Client Experience & Wealth Associate
Royal Bank of Canada
Vancouver, BC
- Full-time

PointClickCare

Canada-Technical Program Manager (Technical Services, 8 Month-Contract)

Mississauga, ON, Canada

$45 - $60 an hour · Full-time

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Job details

Pay: $45 - $60 an hour
Job type: Full-time
Posting language: English
Posted: Sep 7, 2026

Original job description

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare - so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

About the role:

As a Technical Program Manager within Technical Services, you will be responsible for managing project scheduling, capacity planning, delivery governance, and go-live readiness for Data Migration initiatives. Working closely with Sales, Project Managers, Customer Success Managers, Resource Management, customers, and technical delivery teams, you will ensure projects are prioritized, planned, and delivered on schedule while balancing organizational capacity and business objectives.

You will play a key role in driving operational excellence through process improvement, automation, AI-enabled solutions, and data-driven decision-making that enhance delivery efficiency, scalability, and customer outcomes. Success in this role requires strong stakeholder management, strategic problem-solving, and the ability to navigate multiple priorities in a fast-paced, customer-focused environment.

Reporting into the Sr Manager, Technical Services

Key Responsibilities:

Understand customer requirements, technical dependencies, and Data Migration delivery processes to support successful project execution.
Serve as the primary interface between Sales, Project Managers, Resource Management, and delivery teams for project intake, scheduling, prioritization, and delivery coordination.
Manage project demand, resource forecasting, and capacity planning activities to balance project workload, delivery commitments, and organizational priorities.
Coordinate Data Migration project go-live readiness and execution activities with Project Managers and technical delivery teams.
Monitor project portfolios, identify risks, issues, and dependencies, and drive mitigation and escalation activities when required.
Maintain project requests, schedules, dashboards, operational metrics, templates, and project documentation.
Lead post-project reviews, root cause analysis activities, and continuous improvement initiatives to improve delivery outcomes and operational efficiency.
Successfully manage multiple competing priorities while ensuring alignment to customer commitments and business objectives.
Identify, evaluate, and support the implementation of AI-powered tools, AI agents, copilots, and intelligent automation solutions that improve project scheduling, reporting, capacity planning, operational visibility, knowledge management, and decision-making.
Ensure adherence to governance, security, compliance, data privacy, and responsible AI practices.

Skills and Qualifications:

Experience in Technical Program Management, Project Management, Operations Management, or a related discipline.
Demonstrated experience managing project schedules, delivery commitments, stakeholder communications, and competing priorities in a customer-facing environment.
Strong understanding of capacity planning, resource forecasting, workload management, and operational performance metrics.
Knowledge of Data Migration methodologies, ETL processes, data integration concepts, and systems design principles.
Experience using project and operational management platforms such as JIRA, Kimble, Smartsheet, Confluence, or similar tools.
Experience working in production, SaaS, healthcare technology, or customer delivery environments.
Experience leveraging Generative AI, AI copilots, intelligent automation, or agent-based solutions to improve business processes and operational efficiency.
Understanding of workflow automation, prompt engineering, AI governance, and responsible AI practices.
Strong analytical, problem-solving, communication, negotiation, and stakeholder management skills.
Self-motivated with exceptional organizational skills, attention to detail, and a continuous improvement mindset.

Your key Strengths:

PointClickCare domain knowledge
Experience with healthcare technology solutions, including EHR, EMR, Pharmacy, or clinical systems.
Experience with Microsoft Copilot, Power Platform, AI Builder, Azure AI Services, OpenAI technologies, Anthropic (Claude), or comparable AI platforms.
Experience developing, implementing, or managing AI agents, digital assistants, chatbots, or workflow automation solutions.
Familiarity with modern data and analytics platforms such as Databricks, Azure Data Lake, and enterprise reporting solutions.
PMP, Agile, Scrum, or related project management certifications.

\n\n

$45 - $60 an hour

#Toronto

Contract duration is 8 months.

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

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More about this job

Responsibilities

The Technical Program Manager will oversee project scheduling, capacity planning, and delivery governance for Data Migration initiatives. They will act as the primary interface between cross-functional teams to ensure projects are delivered on schedule while driving operational efficiency through AI-enabled solutions.

Requirements

Candidates must have experience in Technical Program Management or related disciplines, with a strong background in capacity planning and project delivery in customer-facing environments. Proficiency in project management tools and an understanding of data migration methodologies and AI-powered automation are essential.

Skills

Technical Program Management
Project Management
Capacity Planning
Data Migration
Stakeholder Management
Operational Excellence
Generative AI
Workflow Automation
ETL Processes
JIRA
Smartsheet
Azure AI Services
Data-driven Decision Making
Risk Mitigation
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

Technical Program Management
Data Migration
Capacity Planning
ETL
JIRA
Smartsheet
Generative AI
AI Copilot
Azure AI Services
Healthcare Technology
EHR
EMR
PMP
Agile
Scrum
Workflow Automation
Prompt Engineering
Data Privacy
SaaS
Operational Metrics
Stakeholder Management
Resource Forecasting
Databricks
Azure Data Lake
Power Platform
AI Builder
Anthropic
OpenAI
Technical Services
Project Governance

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