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Added 4 mins ago
FC
Full Stack Developer, Investly
Fidelity Canada
Toronto, ON
- Full-time
Reporting to the Director of Investly Software Product Development, the Full Stack Developer will:
Added 4 mins ago
ScotiaMcLeod Senior Associate - Laval, Qc
Scotiabank
Laval, QC
…grow and protect their wealth by understanding their complete financial picture - life, family, business, and…
Added 4 mins ago
Senior Accounting And Financial Analyst
Hydro One Networks Inc
Toronto, ON
…preparation and the collection of data for economic analysis. Develop reporting systems and work methods and procedures to ensure that all essential information is obtained and notify all…
Added 4 mins ago
Claims Investigation Specialist - 6months
The Canada Life Assurance Company
ON
Your work will directly support accurate, defensible claim outcomes while protecting the financial integrity of Canada Life and the clients we serve.
Added 4 mins ago
CS
Part-Time Merchandiser
CONA Services
Tillsonburg, ON
- Part-time
Manage backroom by organizing stock (product); identifying, monitoring, and reporting inventory levels; evaluating and processing damaged product; re-packing product; organizing backroom…
Added 4 mins ago
KR
Assurance Manager
Kassen Recruitment
St. Catharines, ON
- $100,000 to $130,000 CAD / year
- Full-time
Serve as a primary point of contact for clients, building relationships and addressing accounting and financial reporting matters
Added 4 mins ago
2I
Financial Data Analyst
2iSolutions Inc.
Oshawa, ON
- $90 to $95 CAD / hour
- Contract
…across the finance function. In this role, you will analyze financial and operational data, develop reports and dashboards, identify trends and performance drivers, and deliver actionable…
Added 4 mins ago
KR
Senior Cross-Border Tax Associate
Kassen Recruitment
Mississauga, ON
- $70,000 to $90,000 CAD / year
- Full-time
…tax matters and helping clients navigate their cross-border financial…
Added 4 mins ago
V|
Proposal Procurement Lead (North America)
Veolia | Water Tech
Oakville, ON
- Full-time
…Technologies-supplied equipment during the ambiguity bidding phase. Reporting to the Senior Manager - Proposal Procurement, North America this role serves as an agile Strategy Enabler to…
Added 4 mins ago
IC
Sales Director
ifinance Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Own the national sales dashboard and performance reporting process.
Added 4 mins ago
P
Finance Director
Perennial
Toronto, ON
- Full-time
…leadership team, partnering closely with the executive team to drive financial performance, support growth initiatives, and shape the company’s long-term strategy. This role will also…
Added 4 mins ago
KR
Assurance Manager
Kassen Recruitment
Mississauga, ON
- $100,000 to $130,000 CAD / year
- Full-time
Serve as a primary point of contact for clients, building relationships and addressing accounting and financial reporting matters
Added 19 mins ago
Senior Specialist, Compliance and Quality Assurance
CMHC - SCHL
Calgary, AB · Vancouver, BC · Halifax, NS · Ottawa, ON · Toronto, ON · Montreal, QC
…control effectiveness, strengthen risk data, analytics and reporting, and support proactive, data-driven management of operational…
Added 19 mins ago
Senior Specialist, Compliance and Quality Assurance
CMHC - SCHL
Calgary, AB · Vancouver, BC · Halifax, NS · Ottawa, ON · Toronto, ON · Montreal, QC
…control effectiveness, strengthen risk data, analytics and reporting, and support proactive, data-driven management of operational…
Added 33 mins ago
Practice Manager
VetStrategy / Daubigny
Embrun, ON
Develop and manage the practice budget, monitoring financial performance and implementing cost-saving measures.
Added 33 mins ago
QR
Specifications - Representative
Quincaillerie Richelieu
Richmond, BC
- Full-time
Maintain documentation, databases, and call reports using High Gear (call reporting tool).
Added 33 mins ago
QR
PRICING SUPERVISOR
Quincaillerie Richelieu
Montreal, QC
- Full-time
Reporting to the Director of Pricing Management and Data Analysis, you will supervise, support, and develop a team of three to five employees. You will use various tools and business levers…
Added 33 mins ago
AB
2027 Winter Co-Ops - Data Analytics - Demonware (Vancouver)
Activision Blizzard, Inc.
Vancouver, BC
- Full-time
Filter, clean, and validate data to ensure accuracy and reliability in reporting and analysis.
Added 33 mins ago
OS
Director of Business Development and Membership Services
Ontario Soil and Crop Improvement Association
Guelph, ON
- Full-time
…funding acquisition, revenue diversification and long-term financial sustainability. The primary mandate is to identify, pursue and secure new business and funding opportunities that…
Added 33 mins ago
IF
Sales Director
Iceberg Finance Group
Toronto, ON
- Full-time
Own the national sales dashboard and performance reporting process.
Added 33 mins ago
UO
Manager, Funding Development & Compliance
Union of Nova Scotia Mi'kmaq
NS · Membertou, Nova Scotia
- Full-time
Reporting to the Chief Financial Officer, the Manager, Funding Development & Compliance leads a centralized, organization-wide funding function. The role’s first priority is protecting the…
Added 33 mins ago
UO
Director, Capacity Development
Union of Nova Scotia Mi'kmaq
NS · Membertou, Nova Scotia
- Full-time
Reporting to the Executive Director, the Director of Capacity Development leads the department’s strategy, people and performance. The Director supervises program managers, sets direction…
Added 34 mins ago
TI
Database Administrator
Teckhorizon Inc
Toronto, ON
- Contract
…Centre's database infrastructure, enterprise applications, financial systems, and cloud migration…
Added 34 mins ago
MI
Senior Associate, Regulatory Reporting (Form PF / CPO-PQR)
MUFG Investor Services
Toronto, ON
- Full-time
…investment management landscape. As a division of Mitsubishi UFJ Financial Group (MUFG), one of the world’s largest financial institutions with approximately $3 trillion in assets, we…
Added 34 mins ago
T&
Finance Manager, Financial Accounting & Reporting
Turner & Townsend
Toronto, ON
- Full-time
Lead in overseeing all accounting and financial reporting functions

PointClickCare

Director, Billing to Cash

Mississauga, ON, Canada

$144,100 - $160,200 a year · Full-time

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Job details

Pay: $144,100 - $160,200 a year
Job type: Full-time
Experience: 5+ years of experience leading teams of people managers.
Posting language: English
Posted: Oct 16, 2026

Original job description

Job Title: Director, Billing to Cash
Location: Mississauga, ON - Hybrid

**Travel to Office expectations**

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare - so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

About the Team

The Billing to Cash team supports the full customer billing-to-cash lifecycle across PointClickCare's business units, including billing, cash application, collections, escalations, account resolution, and credit risk. The team partners closely with Accounting, Treasury, Sales and GTM leadership, Finance Customer Support, and Account Services to improve Order-to-Cash effectiveness and the customer experience.

Position Summary:

Reporting to the Senior Director, Finance Operations, the Director of Finance, Billing to Cash leads a team of high-performing managers and individual contributors to ensure the billing-to-cash process is frictionless for customers and maximizes cash collections. This highly impactful role leads a high-volume Billing to Cash department with more than $700M in annual collections. The successful candidate will bring strong customer service and business-partner skills, leadership capability, and business acumen to support Order-to-Cash effectiveness.

Key Responsibilities:

Oversee the effectiveness and efficiency of billing, collections, escalation management, and account resolution across the Accounts Receivable portfolio for all business units.
Ensure the effectiveness of the cash application process to support accurate customer statements.
Identify customer payment trends and develop strategic solutions to protect revenue and support cash collection targets.
Drive collections efficiency through payment automation, including ACH adoption, and optimized billing frequency.
Leverage systems, enhance processes, and break down silos to create a best-in-class Billing to Cash team.
Develop and drive Key Performance Indicator reporting for management and internal teams to support working capital targets, including DSO and inputs to Free Cash Flow, and improve operational efficiency.
Develop and implement a customer risk management framework, policies, and procedures to maximize cash flow and minimize bad debt risk, including credit risk, bankruptcies, unclaimed property, and collateral consents.
Serve as the Finance gatekeeper for extending credit to customers with poor payment history or elevated credit risk, while partnering with Sales and Commercial teams to structure terms responsibly and unlock revenue opportunities.
Partner with Treasury to provide reliable cash flow forecasts.
Partner with controllership and revenue accounting to support timely and accurate financial reporting and period-end close.
Oversee billing validations to support invoice accuracy and timely customer delivery.
Partner with internal stakeholders to resolve upstream issues, optimize billing operations, and minimize billing issues.
Develop a high-performing, tech-forward team that can solve issues end to end and serve as subject matter experts in their areas.
Perform other duties as assigned by management to support overall team objectives.

Required Skills & Qualifications:

University education in a relevant discipline; Finance or Accounting preferred.
5+ years of experience leading teams of people managers.
Ability to lead a high-volume Accounts Receivable department collecting more than $500M annually.
Excellent verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams.
Extensive expertise in Order-to-Cash processes and best practices.
Credit control and statutory knowledge, including Anti-Money Laundering and Escheatment.
Strong leadership skills, including team building and motivation, transformation, and organization design.
Demonstrated commitment to PointClickCare's core values: People, Passion, and Performance.

Preferred Experience:

Experience in the SaaS industry and with acute and/or post-acute customers.
Experience with major billing-to-cash systems and implementations.
Experience working with Sales Operations, Revenue Operations, and Customer Success teams.
M&A and integration experience.
Experience developing reporting to measure performance.
Experience deploying AI, RPA, or workflow automation tools within Finance or Order-to-Cash operations.

At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $144,100 - $160,200 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

PointClickCare Benefits & Perks

Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

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$144,100 - $160,200 a year

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More about this job

Responsibilities

Lead the Billing to Cash function across business units, overseeing billing, collections, cash application, escalations, account resolution, and credit risk while improving customer experience and cash collection. Develop performance reporting and risk frameworks, optimize processes and automation, and partner with Treasury, Accounting, Sales, and other teams to support cash flow, accurate reporting, and a high-performing team.

Requirements

Requires relevant university education, preferably in Finance or Accounting, at least five years leading teams of people managers, and experience leading a high-volume Accounts Receivable department collecting over $500 million annually. Candidates should bring extensive Order-to-Cash expertise, credit control and statutory knowledge, strong communication and leadership skills, and the ability to drive transformation and organizational design.

Skills

Order-To-Cash Operations
Accounts Receivable
Billing And Collections
Cash Application
Credit Risk Management
Customer Risk Management
Cash Flow Forecasting
KPI Reporting
Working Capital Management
Financial Reporting
Process Optimization
Payment Automation
Team Leadership
Cross-Functional Collaboration
AI And Workflow Automation
Anti-Money Laundering And Escheatment

Benefits

Retirement Plan Matching (RRSP And 401K)
Flexible Paid Time Off
Lifestyle And Wellness Spending Account
Parental And Caregiver Leaves
Fertility And Adoption Support
Employee Assistance Program
Learning Programs And Resources
Employee Recognition

Visa sponsorship

Not detected in the job text

Keywords

Billing To Cash
Order-To-Cash
Accounts Receivable
Billing
Cash Application
Collections
Escalation Management
Account Resolution
Credit Risk
Customer Risk Management
Payment Automation
ACH
Days Sales Outstanding
Free Cash Flow
Working Capital
Cash Flow Forecasting
Financial Reporting
Period-End Close
Billing Validation
Anti-Money Laundering
Escheatment
SaaS
Revenue Operations
Sales Operations
Customer Success
Mergers And Acquisitions
Artificial Intelligence
Robotic Process Automation
Workflow Automation

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