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Added 13 hours ago
Principal Product Manager, Platform Strategy & Infrastructure (Auth0)
Okta
Toronto, ON
We are looking for a Principal Product Manager to lead the strategic evolution of the Auth0 Platform Infrastructure. In this highly visible, high-impact leadership role, you will be the…
Added 14 hours ago
Principal Product Manager, Platform Strategy & Infrastructure (Auth0)
Okta
Toronto, ON
$173,000 to $237,000 CAD / year
Full-time
We are looking for a Principal Product Manager to lead the strategic evolution of the Auth0 Platform Infrastructure. In this highly visible, high-impact leadership role, you will be the…
Added 1 day ago
Principal SAP TMS Consultant
Infosys
Mississauga, ON
$102,474 to $147,835 CAD / year
Full-time
The Infosys Life Sciences unit is dedicated to advancing the healthcare and pharmaceutical industries through innovative digital solutions. We focus on integrating advanced AI and…
Added 1 day ago
Principal SAP TMS Consultant
Infosys
Canada
The Infosys Life Sciences unit is dedicated to advancing the healthcare and pharmaceutical industries through innovative digital solutions. We focus on integrating advanced AI and…
Added 2 days ago
Client Director, Strategic Accounts
Odaia Intelligence Inc.
Remote, Canada
Full-time · Remote
Reporting to the Managing Principal, the Client Director, Strategic Accounts is responsible for driving new business growth and expanding strategic partnerships across mid-market and…
Added 2 days ago
Principal Software Developer – AI/ML Performance Validation & Systems Testing
Advanced Micro Devices, Inc
Markham, ON
Full-time
At AMD, we believe technology has the power to solve the world’s most important challenges. From advancing healthcare and scientific discovery to powering AI and the technologies people…
Added 2 days ago
Principal Data Engineer - Canada
JobGet
Remote, Canada
$160,000 to $190,000 CAD / year
Full-time · Remote
We serve a diverse range of industries, from food service and customer support to healthcare, logistics, and manufacturing. With access to over 200 million job seekers, our platform…
Added 5 days ago
Software Architect - Enterprise AI
Twilio
BC
Join the team as Twilio’s next Software Architect, Enterprise AI (L6)
Added 8 days ago
Principal, Architect - Healthcare
Arcadis
Toronto, ON
Full-time
Arcadis is seeking a Principal for the Architecture and Urbanism (A&U) division of the Global Business Area Places. This position will report to the Business Unit Director, Canada East. The…
Added 8 days ago
Associate Principal, Architect - Healthcare
Arcadis
Toronto, ON
Full-time
The Arcadis Toronto office is looking for an Associate Principal to join our Healthcare team. You will collaborate with a highly qualified team of healthcare architects, medical planners…
Added 9 days ago
Sr. Dir., Strategic Technology Initiatives Lead
Pfizer
QC · Clarke City, QC
Full-time
Architect Team Leadership: Oversee, lead, and develop a team of Senior Technical Architects, setting direction, balancing workload across initiatives, and ensuring consistent architecture…
Added 9 days ago
Sr. Dir., Strategic Technology Initiatives Lead
Pfizer
London, ON
Full-time
Architect Team Leadership: Oversee, lead, and develop a team of Senior Technical Architects, setting direction, balancing workload across initiatives, and ensuring consistent architecture…
Added 3 months ago
Executive Director, Clinical Trials - Sunnybrook Health Sciences Centre - Regular Full-time 2026-17838 (2026-17838)
Sunnybrook
Toronto, ON
Full-time
…performance across the institution. This is a rare opportunity to architect and lead a system-level transformation - building a world-class, centralized clinical trials enterprise that…
Added 21 days ago
Principal Salesforce Architect (CA)
PointClickCare
Mississauga, ON
$153,000 to $170,000 CAD / year
Full-time
We are looking for a Principal Salesforce Architect, reporting to the Director – Enterprise Architecture, to work with the IT team, product teams, as well as senior executives to drive the…
Added 22 days ago
Staff Engineer - Backend & Architecture
MapsPeople
Toronto, ON
Full-time
Extensive experience designing and evolving large-scale backend architectures, with demonstrated experience as a Staff Engineer, Principal Engineer, Lead Architect, or equivalent
Added 22 days ago
Program/Project Manager
UST
ON · Ontario, Canada
Full-time
Coordinate a distributed delivery team including AppDev onshore resources (Solution Architect, Sr. PM/BA, Tech Solutions Principal), five offshore developers, and consulting resources
Added 22 days ago
Solution Designer, Total Fund Solutions
PSP Investments | Investissements PSP
Montreal, QC
Full-time
…Reserve Force. Headquartered in Ottawa, PSP Investments has its principal business office in Montréal and offices in New York, London and Hong…
Added 20 days ago
Architect, Bilingual
Stantec
Moncton, NB
Full-time
To be successful as a Senior/Intermediate Architecture Leader working in sectors which include Healthcare, Education, and other major projects in the Health Sector, a collaborative mindset…
Added 26 days ago
Oliver Wyman - Principal Architect
Oliver Wyman
Toronto, ON
Full-time
The Performance Transformation practice within OW is seeking an experienced Principal Architect to join our implementation and advisory team and lead the design, assessment, and delivery of…
Added 23 days ago
Solution Designer, Total Fund Solutions
Public Sector Pension Investment Board
Montreal, QC
Full-time
…Reserve Force. Headquartered in Ottawa, PSP Investments has its principal business office in Montréal and offices in New York, London and Hong…
Added 1 month ago
Principal AI Engineer
PointClickCare
Mississauga, ON
$191,700 to $213,000 CAD / year
Full-time
The Principal AI Engineer will design and architect scalable, secure, and enterprise-grade AI/ML platforms and solutions that enable product teams to rapidly build and deploy AI…
Added 29 days ago
AI Account Director
TheAppLabb
ON · Toronto, Ontario
Full-time
Direct Leadership Access: You will work closely with our VP of AI Engineering, Principal AI Solutions Architect, Chief AI Strategy Officer, and the CEO.
Added 1 month ago
Principal Platform Architect – Physical AI Data & Runtime Platform, Kitchener, ON
Siemens
Kitchener, ON
Full-time
We are seeking a highly experienced Principal Platform Architect to define the architecture of our Canada-based platform capability that supports robotics data ingestion, validation,…
Added 1 month ago
Staff Software Engineer, Backend
Okta
Toronto, ON
$160,000 to $220,000 CAD / year
Full-time
…deep expertise in distributed systems, particularly Java, to architect, build, and scale the critical server-side software and services at the heart of our security and identity platform.…
Added 1 month ago
Senior Project Architect
SJ Group
Vancouver, BC
Full-time
As our Senior Project Architect, you will be joining B+H Architects Healthcare team in Toronto Studio as part of a group focused on the planning, design, and delivery of healthcare sector…

PointClickCare

Principal AI Engineer

Mississauga, ON, Canada

Pay: $191,700 - $213,000 a year
Job type: Full-time
Experience: 8+ years of experience in cloud architecture and platform engineering with AWS and/or Azure, with at least 3+ years focused on AI/ML infrastructure and GenAI solutions
Posting language: English
Posted: Aug 20, 2026

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Original job description

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare - so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

Team Summary:

The Agentic Platform team operates at the leading edge of AI technology. We continuously evaluate emerging services, frameworks, and capabilities - identifying which ones PointClickCare should adopt to unlock AI-powered products that serve our customers across senior care and beyond. The team owns the agentic platform end to end. We identify and build scalable platform capabilities and codify playbooks and patterns that accelerate implementation across the organization. Through close collaboration with product, engineering, and operations teams, we transform promising prototypes into production-ready solutions. We also invest deeply in talent development, equipping teams across PointClickCare with the skills and tools to embed AI into PointClickCare’s products.

Job Summary:

The Principal AI Engineer will design and architect scalable, secure, and enterprise-grade AI/ML platforms and solutions that enable product teams to rapidly build and deploy AI applications. Working at the intersection of product strategy and technical implementation, the Principal AI Engineer will define architectural patterns, establish technical standards, and guide engineering teams in building cloud-native AI infrastructure that aligns with organizational goals. The Principal AI Engineer will create reference architectures, evaluate emerging AI technologies, and ensure alignment between AI platform capabilities and product roadmap requirements.

Key responsibilities:

Design and document enterprise AI platform architectures including reference implementations for agentic systems, RAG pipelines, and multi-modal AI applications with integrated guardrails, observability, and security patterns
Define and maintain architectural standards, design patterns, and best practices for GenAI infrastructure including model serving, prompt management, vector storage, evaluation frameworks, and LLMOps pipelines.
Lead technical evaluations and vendor assessments for AI infrastructure components (model gateways, vector databases, observability tools) and provide architectural recommendations aligned with organizational requirements.
Collaborate with product, engineering, and platform teams to translate business requirements into scalable AI architectural solutions, ensuring consistency across multiple product implementations.
Establish architectural governance for AI/ML workloads including security controls, compliance frameworks, cost optimization strategies, and multi-cloud deployment patterns (Azure, AWS).

Preferred Qualifications:

Experience with Azure OpenAI Service, Azure AI Studio, and Azure Machine Learning platforms in healthcare or regulated industries
Familiarity with observability frameworks for AI systems (OpenTelemetry, MLFlow, Arize, LangSmith) and production monitoring strategies
Understanding of healthcare compliance requirements (HIPAA, PHIPA) and security frameworks for AI applications
Experience with Infrastructure as Code (Terraform, Bicep) and GitOps practices for AI platform automation

Minimum Qualifications:

8+ years of experience in cloud architecture and platform engineering with AWS and/or Azure, with at least 3+ years focused on AI/ML infrastructure and GenAI solutions
Proven track record designing and implementing enterprise-scale AI/ML platforms supporting multiple product teams and use cases
Deep expertise in cloud-native architectures including microservices, event-driven systems, serverless patterns, and container orchestration (Kubernetes)
Strong understanding of GenAI architectural patterns including RAG, agentic frameworks (LangGraph, CrewAI), prompt engineering, and LLM evaluation methodologies
Experience with AI infrastructure components such as vector databases (Pinecone, Weaviate, pgvector), model serving platforms (vLLM, SGLang, Azure AI), and prompt management systems

\n\n

$191,700 - $213,000 a year

At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $191,700-213,000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.

PointClickCare Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

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More about this job

Responsibilities

The Principal AI Engineer will design and architect scalable, enterprise-grade AI/ML platforms and solutions to enable product teams to build and deploy AI applications. They will define architectural standards, establish governance for AI workloads, and guide engineering teams in building cloud-native AI infrastructure.

Requirements

Candidates must have 8+ years of experience in cloud architecture and platform engineering, with at least 3 years specifically focused on AI/ML infrastructure and GenAI solutions. Deep expertise in cloud-native architectures, container orchestration, and modern AI infrastructure components is required.

Skills

Cloud Architecture
Platform Engineering
GenAI
Machine Learning
Kubernetes
RAG
Agentic Frameworks
Prompt Engineering
Vector Databases
Azure OpenAI
Terraform
GitOps
Observability
Microservices
LLMOps
System Design

Benefits

Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs
Parental & Caregiver Leaves
Fertility & Adoption Support
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition

Visa sponsorship

Not detected in the job text

Keywords

Principal AI Engineer
Cloud Architecture
Platform Engineering
GenAI
Machine Learning
Azure OpenAI
AWS
Azure
Kubernetes
RAG
LangGraph
CrewAI
Vector Databases
Pinecone
Weaviate
Terraform
Bicep
GitOps
OpenTelemetry
MLFlow
Arize
LangSmith
HIPAA
PHIPA
Microservices
Serverless
LLMOps
Enterprise Architecture
Healthcare Technology
Agentic Systems

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