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Added 4 months ago
WI
Firmware Engineer
Work in Ottawa
Ottawa, ON
- Full-time
Led by Invest Ottawa, the city’s lead economic development agency, this initiative works alongside tech companies, recruiters and search firms, and community partners to spotlight the…
Added 1 month ago
S
Intermediate / Senior Product Engineer
Symend
Remote, Canada
- Full-time
- Remote
You’ll lead a small delivery team, one to two junior and intermediate engineers, operating on a parallel track to the core platform. What you learn feeds back into the roadmap. What you…
Added 1 month ago
Technical Officer, Critical Minerals: Automated Laboratory Processing
National Research Council Canada
Mississauga, ON
Contribute and/or lead activities related to laboratory automation and/or automated data analysis, in particular as it relates to material and process characterization, including the…
Added 1 month ago
Senior Manager, Audience Intelligence
Sony Music Entertainment Canada
Toronto, ON
Lead audience measurement and performance reporting across Sony Music Canada’s direct-to-consumer ecosystem, CRM programs, and owned fan acquisition initiatives.
Added 1 month ago
JI
Finance Data Analyst Student - Winter 2027
J.D. Irving, Limited
Saint John, NB
- Full-time
Experience with Power BI, Tableau, SQL, Python, Alteryx, or similar analytics and automation tools is considered an asset.
Added 1 month ago
Data Architect Fabric Platform Lead
Mother Parkers Tea & Coffee
Mississauga, ON
Reporting to the Senior Manager - BI Analytics & Applied AI, the Data Architect & Fabric Platform Lead is responsible for defining and governing the enterprise data architecture and…
Added 2 months ago
AI
Engineering Technician
Aversan Inc.
Montreal, QC
- Full-time
…developments and production units. You will act as the engineering lead for troubleshooting of MAD-XR sensors (Magnetic Anomaly Detection) in production. You will execute engineering tests…
Added 2 months ago
G
Senior Software Developer (Automation & Integration)
GamblingCareers.com
Toronto, ON
- Full-time
Design and build AWS automation services and workflows using Node.js and/or Python, including event-driven pipelines, scheduled jobs, multi-step workflows, and system integrations.
Added 1 month ago
Senior Manager, Audience Intelligence
Sony Music Global Job Board
Toronto, ON
Lead audience measurement and performance reporting across Sony Music Canada’s direct-to-consumer ecosystem, CRM programs, and owned fan acquisition initiatives.
Added 1 month ago
Analytics & AI Solutions Lead
Mother Parkers Tea & Coffee
Mississauga, ON
Reporting to the Senior Manager - BI Analytics & Applied AI, the Analytics & AI Solutions Lead is responsible for leading the design, development, and adoption of enterprise analytics,…
Added 1 month ago
P
Principal AI Engineer
PointClickCare
Mississauga, ON
- Full-time
PointClickCare is searching for a Principal AI Engineer who will lead and design AI systems across multiple SaaS solutions following our AI Design Patterns, defining technical standards and…
Added 1 month ago
GD
Co-op Winter 2027 - Software Developer - 8 Months
General Dynamics Missions System International
Ottawa, ON
- Internship
Experience in, or interest to learn Java, Python.
Added 1 month ago
Senior Manager, Marketing Revenue & Analytics
HelloFresh
Toronto, ON
…of Hellofresh Canada, you will generate business insights, lead roadmap development and be the key contact and voice for marketing analytics in…
Added 1 month ago
Senior Data Engineer - Vancouver
Capgemini
Vancouver, BC
…Fabric, including Azure Data Factory, PySpark, Spark SQL, and Python. Develop and maintain ETL/ELT processes to ingest, transform, and load data from multiple sources into data warehouses,…
Added 2 months ago
D
Manager, AI/ML Models - Financial Engineering & Modeling (Permanent / Contract)
Deloitte
Toronto, ON
- Full-time
Lead and oversee complex, high-impact engagements in the AI Model Risk Space, ensuring alignment with industry best practices, regulatory expectations, and emerging AI governance standards.
Added 2 months ago
D
Manager Product Engineering & Development
Deloitte
Toronto, ON
- Full-time
Lead pre-sales solutioning for opportunities in your domain, partnering with account teams to qualify, shape, and win pursuits
Added 2 months ago
D
Actuarial Manager, Property & Casualty, Actuarial Insurance Solutions
Deloitte
Toronto, ON
- Full-time
…quickly, and we are seeking experienced professionals to help lead high-impact engagements across reserving, capital, pricing, risk, regulation, and insurance…
Added 2 months ago
D
Senior Consultant, IT Operations Management / Discovery
Deloitte
Toronto, ON
- Full-time
As a Senior Consultant, IT Operations Management within the ServiceNow team, you will work with and lead client project streams related to Configuration Management, Service Design,…
Added 2 months ago
D
Ping Identity Platform Sr. Developer, Global Deloitte Technology
Deloitte
Toronto, ON
- Full-time
…professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our…
Added 2 months ago
D
Sr Data Scientist / Power Systems Analyst
Deloitte
Toronto, ON
- Full-time
Support and lead workstreams within consulting engagements, ensuring high-quality deliverables and timely execution.
Added 2 months ago
D
Manager, Financial Crime Analytics
Deloitte
Toronto, ON
- Full-time
Lead end-to-end client engagements and act as the primary client point of contact, owning delivery governance, planning, and execution.
Added 2 months ago
D
Manager, AML Analytics - Financial Engineering & Modeling
Deloitte
Toronto, ON
- Full-time
…Leveraging your technical expertise and industry knowledge, you will lead the delivery of AML model development and validation engagements while advising clients on model risk, governance,…
Added 2 months ago
D
Senior Manager, Analytics Insights
Deloitte
Toronto, ON
- Full-time
Lead pursuits, proposals, and market-facing activities that drive business development and practice growth.
Added 1 month ago
TG
DevOps Analyst
TMX Group
Montreal, QC
- Full-time
Reporting to DevOps Lead, Production Operations, you will join a growing practice around Agile, DevOps, Continuous Integration/Development, and Infrastructure as Code. This is a…
Added 2 months ago
Senior Manager, Resilience Engineering (Scenario Testing)
Scotiabank
Toronto, ON
Lead and participate in resilience engineering forums, communities of practice, and cross-functional working groups.

PointClickCare

Principal AI Engineer

Mississauga, ON, Canada

$191,700 - $213,000 a year · Full-time

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Job details

Pay: $191,700 - $213,000 a year
Job type: Full-time
Posting language: English
Posted: Sep 2, 2026

Original job description

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare - so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

PointClickCare is searching for a Principal AI Engineer who will lead and design AI systems across multiple SaaS solutions following our AI Design Patterns, defining technical standards and reusable patterns for reasoning, tool use, and coordinated action. This role will be part of a team which drives enterprise-wide AI enablement by defining strategy, evangelizing adoption, and delivering measurable business impact. It identifies and prioritizes high-value AI use cases, builds scalable AI solutions, and creates playbooks and patterns to accelerate implementation. Through innovation hubs and close collaboration with product, engineering, and operations, the team transforms prototypes into production-ready solutions. Additionally, it invests in talent development, equipping teams with the skills and tools to embed AI across the organization and leads governance of AI solutions across the organization. 

To succeed as a Principal AI Engineer at PointClickCare, you need to be highly innovative, creative, accountable, collaborative, and passionate. The Principal AI Engineer partners with cross-functional teams to transition prototypes into secure, observable production solutions and establish playbooks, evaluation frameworks, and platform components to accelerate adoption. Additionally, the Principal AI Engineer mentors' teams and ensures alignment with Responsible AI, security, and regulatory requirements.

Responsibilities

Set the technical vision and reference architecture for agentic AI across applications defining org-wide standards for reasoning loops, tool use/function calling, memory, safety, and interoperability.

Build and govern reusable platform components - model broker & multi-model routing, orchestration services, evaluation harnesses, prompt/versioning stores, and telemetry - to accelerate adoption across teams.

Develop and refine advanced prompting strategies for LLMs.

Drive cross-functional roadmaps and integration standards across business teams - setting API/versioning contracts, optimizing LLM/agent cost performance, and mentoring engineers to raise the bar.

Establish and evolve evaluation frameworks for LLMs and agentic systems, including offline and online testing methodologies, safety assessments, quality metrics, and business outcome dashboards.

Be the go-to Subject Matter Expert (SME) and internal AI expert for relevant enterprise applications, senior leadership, vendors, business partners and internal team members while staying ahead of emerging trends and advising on best practices

Identify, prioritize and execute AI use cases with clear business outcomes

Be a coach/mentor for other engineers on AI maturity, including performing peer reviews, leading technical knowledge sharing sessions, establishing engineering best practices, approving pull requests and improving the overall quality of the technical solution

Qualifications we are looking for:

Proven leadership shipping agentic AI at scale across multiple products, setting organization wide standards for reasoning loops, tool use/function calling, memory, safety, and interoperability.
Must Have - Expertise & Hands-on experience in Agentic AI Tech stack primarily in Microsoft (Azure AI Foundry, Azure OpenAI, and Azure AI Document Intelligence) and Anthropic (Claude Cowork and Claude Code).
Must Have - Advanced Python & Java expertise in production systems (testing, packaging, performance profiling) and deep experience extending agent frameworks such as Anthropic, LangChain, and Foundry.
RAG/agent data pipeline expertise: document preprocessing (OCR/NER), chunking strategies, embeddings, vector stores, and data quality/versioning - with evaluation of harnesses for quality, cost, and latency
Extensive knowledge and understanding of enabling and maturing AI in a SaaS landscape.
Model serving and cost/perf optimization: experience with model broker patterns, multi-model routing, and serving stacks
Must Have - knowledge of relational databases (e.g. Microsoft SQL Server, PostgreSQL)
Experience using system and performance monitoring tools (e.g. AppDynamics, Kibana, OpenTelemetry)
BSc/BA in Computer Science or a related degree

Bonus points for:

· Experience with Docker, Kubernetes and Istio

· Experience with AWS/Azure cloud services or equivalent

· Experience with Service Oriented Architecture

· On-call experience with production grade systems \n\n

$191,700 - $213,000 a year

At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $191,700-213,000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.

PointClickCare Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

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More about this job

Responsibilities

The Principal AI Engineer will design and lead enterprise-wide agentic AI systems, defining technical standards and reusable patterns for reasoning and tool use. They will also mentor engineering teams, drive AI adoption strategies, and ensure all solutions align with security, governance, and business impact goals.

Requirements

Candidates must have extensive experience shipping agentic AI at scale and deep expertise in Python, Java, and Microsoft/Anthropic AI stacks. A bachelor's degree in Computer Science or a related field is required, along with a proven ability to optimize model performance and lead cross-functional technical roadmaps.

Skills

Agentic AI
Python
Java
Azure AI Foundry
Azure OpenAI
LangChain
RAG
System Architecture
Prompt Engineering
SQL Server
PostgreSQL
Telemetry
Performance Profiling
Technical Leadership
Mentoring
Cloud Computing

Benefits

Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs
Parental & Caregiver Leaves
Fertility & Adoption Support
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition

Visa sponsorship

Not detected in the job text

Keywords

Principal AI Engineer
Agentic AI
SaaS
Azure AI Foundry
Azure OpenAI
Anthropic
Claude
LangChain
Python
Java
RAG
OCR
NER
Vector Stores
SQL Server
PostgreSQL
AppDynamics
Kibana
OpenTelemetry
Docker
Kubernetes
Istio
Cloud Services
Service Oriented Architecture
Reasoning Loops
Model Broker
Telemetry
Governance
Healthcare Technology
Enterprise Architecture

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