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Added 1 month ago
Sr. Solution Consultant - Bilingual (French/English) / Consultant en solution principal – Bilingue (français/anglais)
UKG
Canada
Full-time
The Solution Consultant is responsible for implementing our UKG workforce management solutions, for UKG customers. As the Solution Consultant, you will sculpt the design of the application…
Added 1 month ago
Sr. Solution Consultant - Bilingual (French/English) / Consultant en solution principal – Bilingue (français/anglais)
UKG
Remote, Canada
Full-time · Remote
The Solution Consultant is responsible for implementing our UKG workforce management solutions, for UKG customers. As the Solution Consultant, you will sculpt the design of the application…
Added 1 day ago
Senior Principal AI Architect
OpenText
Waterloo, ON
Full-time
As a Senior Principal AI Architect, you will shape how OpenText builds and operates AI solutions across its product portfolio. Working with architects and engineering leaders across…
Added 17 days ago
Principal AI Engineer
PointClickCare
Mississauga, ON
$191,700 to $213,000 CAD / year
Full-time
PointClickCare is searching for a Principal AI Engineer who will lead and design AI systems across multiple SaaS solutions following our AI Design Patterns, defining technical standards and…
Added 18 days ago
Principal AI Engineer
PointClickCare
Mississauga, ON
Full-time
PointClickCare is searching for a Principal AI Engineer who will lead and design AI systems across multiple SaaS solutions following our AI Design Patterns, defining technical standards and…
Added 13 days ago
Principal, AI Transformation - Sales
Tipalti
Vancouver, BC · Toronto, ON
$135,000 to $165,000 CAD / year
We're looking for a Principal, AI Transformation - Sales to join AI Foundry (our internal team dedicated to making Tipalti AI-fluent through education, equipping, and end-to-end process…
Added 1 day ago
Sr. Principal AI Architect
Open Text Corporation
Richmond Hill, ON
As a Senior Principal AI Architect, you will shape how OpenText builds and operates AI solutions across its product portfolio. Working with architects and engineering leaders across…
Added 1 day ago
Sr. Principal AI Architect
OpenText
Richmond Hill, ON
Full-time
As a Senior Principal AI Architect, you will shape how OpenText builds and operates AI solutions across its product portfolio. Working with architects and engineering leaders across…
Added 1 day ago
Sr. Principal AI Architect
OpenText
Waterloo, ON
Full-time
As a Senior Principal AI Architect, you will shape how OpenText builds and operates AI solutions across its product portfolio. Working with architects and engineering leaders across…
Added 2 days ago
Principal AI Architect
Open Text Corporation
Richmond Hill, ON
As a Principal AI Architect, you will turn advances in AI into applications and agents that solve enterprise problems. You will own architecture for defined solutions and platform…
Added 5 months ago
Principal Solution Architect - Data
CDW Canada
Toronto, Ontario
Full-time
We are seeking a Principal Data & AI Solutions Architect to join our Pre-Sales team and serve as the senior technical leader for data lakehouse and analytics platform opportunities. This is…
Added 10 days ago
Audit Innovation Principal, AI
Caseware
Toronto, ON
$145,000 to $165,000 CAD / year
Full-time
…interest in AI and has taken the initiative to build practical solutions. This work may have been undertaken independently, outside of core responsibilities, or introduced informally within…
Added 11 days ago
Principal Architect - AI and Data Platforms
Canadian Tire Corporation
Calgary, AB · Mississauga, ON · Oakville, ON · Toronto, ON
Full-time
As a Principal Architect – AI & Data Platforms, you will play a pivotal leadership role within the Enterprise AI and Emerging Technology team, responsible for shaping and executing the…
Added 3 days ago
AI Builder, Principal Product Manager
Autodesk
Vancouver, BC · Toronto, ON · Montreal, QC · Quebec, QC · AB · ON · AMER - Canada - Ontario - Toronto - University Ave
Full-time
26WD100466, AI Builder, Principal Product Manager
Added 27 days ago
Principal Architect, AI Platform
BMO
Toronto, ON · BMOPLACE
Full-time
10+ years in software engineering, solution architecture, and enterprise architecture, with substantial time at a principal/senior architect level setting direction across multiple teams.
Added 6 months ago
Principal, Strategic AI Sales
Braze
Canada
Full-time
…customers, to determine the highest-impact applications of our AI solution and help quantify their…
Added 10 days ago
Principal Product Manager, AI Solutions
RBC
Vancouver, BC
Full-time
…and engineering teams to discover and align on the optimal solution to transform the mortgage business here at RBC, and ensure our technical teams are laser-focused on producing solutions…
Added 5 days ago
Principal Product Manager, AI Solutions
Royal Bank of Canada
Vancouver, BC
Full-time
…and engineering teams to discover and align on the optimal solution to transform the mortgage business here at RBC, and ensure our technical teams are laser-focused on producing solutions…
Added 1 month ago
Principal/Senior Principal Investment Accounting Solution Consultant – IAS Value Team
SimCorp
Toronto, ON
Full-time
…experienced consultants to help shape it from the ground up. As a Principal/Senior Principal Accounting Solution Consultant, you will be a qualified subject-matter professional in…
Added 1 month ago
Principal Systems Engineer- Enterprise AI (Design & Implementation)
Flatgigs
Remote, Canada
Full-time · Remote
Our client is hiring a highly technical Systems Engineer to join its North American R&D and solutioning hub.
Added 10 days ago
Principal Data Science and AI Engineer
RBC
Toronto, ON
Full-time
…about shaping the future of businesses through cutting-edge AI solutions and influencing organizational…
Added 11 days ago
Principal Data Science and AI Engineer
RBC
Toronto, ON
Full-time
…about shaping the future of businesses through cutting-edge AI solutions and influencing organizational…
Added 11 days ago
Principal Data Science and AI Engineer
Royal Bank of Canada
Toronto, ON
Full-time
…about shaping the future of businesses through cutting-edge AI solutions and influencing organizational…
Added 1 month ago
Principal Technical Product Manager - AI, DSP & DSPM
DataStealth
Mississauga, ON
Full-time
The Principal Technical Product Manager is the most senior individual-contributor product role on the DataStealth Data Security Platform (DSP) and our Data Security Posture Management…
Added 22 hours ago
Solution Architect, Google Workspace & Gemini AI
Tundra Technical Solutions
Toronto, ON
$130,000 to $145,000 CAD / year
Full-time
Our client is seeking a highly skilled and strategic Solution Architect, Google Workspace & Gemini AI to lead the design, security, and operational enablement of our enterprise Google…

PointClickCare

Principal AI Engineer

Mississauga, ON, Canada

Pay: $191,700 to $213,000 CAD / year
Job type: Full-time
Apply by: Mar 1, 2027
Posting language: English
Posted: Sep 2, 2026

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Original job description

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare - so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

PointClickCare is searching for a Principal AI Engineer who will lead and design AI systems across multiple SaaS solutions following our AI Design Patterns, defining technical standards and reusable patterns for reasoning, tool use, and coordinated action. This role will be part of a team which drives enterprise-wide AI enablement by defining strategy, evangelizing adoption, and delivering measurable business impact. It identifies and prioritizes high-value AI use cases, builds scalable AI solutions, and creates playbooks and patterns to accelerate implementation. Through innovation hubs and close collaboration with product, engineering, and operations, the team transforms prototypes into production-ready solutions. Additionally, it invests in talent development, equipping teams with the skills and tools to embed AI across the organization and leads governance of AI solutions across the organization. 

To succeed as a Principal AI Engineer at PointClickCare, you need to be highly innovative, creative, accountable, collaborative, and passionate. The Principal AI Engineer partners with cross-functional teams to transition prototypes into secure, observable production solutions and establish playbooks, evaluation frameworks, and platform components to accelerate adoption. Additionally, the Principal AI Engineer mentors' teams and ensures alignment with Responsible AI, security, and regulatory requirements.

Responsibilities

Set the technical vision and reference architecture for agentic AI across applications defining org-wide standards for reasoning loops, tool use/function calling, memory, safety, and interoperability.
Build and govern reusable platform components - model broker & multi-model routing, orchestration services, evaluation harnesses, prompt/versioning stores, and telemetry - to accelerate adoption across teams.
Develop and refine advanced prompting strategies for LLMs.
Drive cross-functional roadmaps and integration standards across business teams - setting API/versioning contracts, optimizing LLM/agent cost performance, and mentoring engineers to raise the bar.
Establish and evolve evaluation frameworks for LLMs and agentic systems, including offline and online testing methodologies, safety assessments, quality metrics, and business outcome dashboards.
Be the go-to Subject Matter Expert (SME) and internal AI expert for relevant enterprise applications, senior leadership, vendors, business partners and internal team members while staying ahead of emerging trends and advising on best practices
Identify, prioritize and execute AI use cases with clear business outcomes
Be a coach/mentor for other engineers on AI maturity, including performing peer reviews, leading technical knowledge sharing sessions, establishing engineering best practices, approving pull requests and improving the overall quality of the technical solution

Qualifications We Are Looking For

Proven leadership shipping agentic AI at scale across multiple products, setting organization wide standards for reasoning loops, tool use/function calling, memory, safety, and interoperability.
Must Have - Expertise & Hands-on experience in Agentic AI Tech stack primarily in Microsoft (Azure AI Foundry, Azure OpenAI, and Azure AI Document Intelligence) and Anthropic (Claude Cowork and Claude Code).
Must Have - Advanced Python & Java expertise in production systems (testing, packaging, performance profiling) and deep experience extending agent frameworks such as Anthropic, LangChain, and Foundry.
RAG/agent data pipeline expertise: document preprocessing (OCR/NER), chunking strategies, embeddings, vector stores, and data quality/versioning - with evaluation of harnesses for quality, cost, and latency
Extensive knowledge and understanding of enabling and maturing AI in a SaaS landscape.
Model serving and cost/perf optimization: experience with model broker patterns, multi-model routing, and serving stacks
Must Have - knowledge of relational databases (e.g. Microsoft SQL Server, PostgreSQL)
Experience using system and performance monitoring tools (e.g. AppDynamics, Kibana, OpenTelemetry)
BSc/BA in Computer Science or a related degree

Bonus Points For

Experience with Docker, Kubernetes and Istio
Experience with AWS/Azure cloud services or equivalent
Experience with Service Oriented Architecture
On-call experience with production grade systems

PointClickCare Benefits & Perks

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected]

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $191,700-213,000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.

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More about this job

Responsibilities

Lead the design and technical vision for agentic AI systems and reusable platform components across multiple SaaS solutions. Establish evaluation frameworks, governance standards, and mentor engineering teams to accelerate AI adoption and business impact.

Requirements

Requires proven leadership in shipping agentic AI at scale with deep expertise in Azure AI, Anthropic, Python, and Java. Must have extensive experience in RAG pipelines, model optimization, and relational databases within a SaaS environment.

Skills

Agentic AI
Azure AI Foundry
Azure OpenAI
Anthropic Claude
Python
Java
LangChain
RAG
Vector Stores
Model Routing
Microsoft SQL Server
PostgreSQL
AppDynamics
Kibana
OpenTelemetry
System Architecture

Benefits

Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition

Visa sponsorship

Not detected in the job text

Keywords

Agentic AI
Azure AI Foundry
Azure OpenAI
Claude Cowork
Claude Code
Python
Java
LangChain
RAG
OCR
NER
Embeddings
Vector Stores
Model Broker
Multi-model Routing
Microsoft SQL Server
PostgreSQL
AppDynamics
Kibana
OpenTelemetry
Docker
Kubernetes
Istio
AWS
Azure
Service Oriented Architecture
SaaS
Responsible AI
Prompt Engineering

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