Full-time jobs in Canada (388,602 jobs)

Explore full-time jobs across Canada. Choose a location and read the full job details.

388,602 listings · 47,703 employers Counted Nov 11, 2026. How we count

About these jobs

Employers hiring include Walmart Canada (9,259 listings), Health Match BC (4,181 listings), Walmart (2,975 listings).

Common roles: Project manager, Sales representative, Cook.

67,739 of these listings include employer-provided pay. Open a job to see its currency and pay period.

Advertised starting pay
Pay period	Median starting pay	Listings
CAD / hour	24.00	39,369
CAD / year	80,000.00	26,008
CAD / month	5,377.61	712
USD / year	126,000.00	228
CAD / week	1,622.80	79
CAD / day	360.00	44
USD / hour	22.00	29
GBP / year	40,000.00	13
EUR / year	68,000.00	11
USD / month	4,000.00	11

Employer-listed minimums from at least 10 listings per currency and pay period. These are advertised starting amounts, not employee salaries. Jobs without a minimum and unusual amounts are excluded.

Workplace classifications: 1% remote, 16% hybrid, 82% on-site, 0% not specified. Hybrid and on-site classifications may be inferred from descriptions. Check the original ad.

Based on the dated count above. Listings can change. How we count

Full-time jobs in Canada

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PointClickCare

Scaled Customer Engagement Manager

Mississauga, ON, Canada

$124,100 - $155,100 a year · Full-time

Apply on jobs.lever.co About employer

Applications open in a new tab.

Job details

Pay: $124,100 - $155,100 a year
Job type: Full-time
Posting language: English
Posted: Nov 11, 2026

Original job description

Scaled Customer Engagement (SCE) is a small, high-impact team within Digital Customer Success that delivers one-to-many engagements for PointClickCare customers across all our market segments in Senior Care and Acute & Payer. The team works both remotely and in a hybrid model, partnering closely with CSMs, Marketing, Product, and Support. SCE owns programs such as the Customer Success Monthly Digests, Digital Customer Success Reviews, and Gainsight Journey Orchestrator and Pendo Orchestrate programs (for adoption, retention, and CSM-led events), giving every customer - not only the largest - a consistent, data-informed path to value. Working on our team provides a unique opportunity to help build a scaled CS motion, including automation and AI, at one of healthcare's leading platforms.

The Scaled Customer Engagement Manager drives adoption, retention, and value realization for a large customer base through scalable, data-informed, one-to-many programs. Applying solid knowledge of PCC solutions and the industry, the SCE Manager customizes established strategies into digital journeys, communications, and events, and partners cross-functionally to execute them. The role exists so that every PointClickCare customer receives proactive, consistent engagement - extending the reach of the CSM team and contributing to NRR and controllable-churn goals.

Work Location: Remote or hybrid, with periodic in-person collaboration.

Key Responsibilities

Deliver scaled programs end to end: Owns the build and delivery of assigned digital programs (e.g., segment-specific Customer Success Monthly Digests, onboarding/adoption journeys, renewal and risk-mitigation campaigns, Digital Customer Success Reviews) using Gainsight Journey Orchestrator and Pendo Orchestrate; adapts content to customer segment, maturity, and use case.
Use data to target and optimize: Analyzes usage, health, and engagement data to identify trends or red flags; uses segmentation and automation to trigger the right engagement at the right time; A/B tests and adjusts content; builds custom dashboards to track program KPIs.
Engage customers one-to-many: Helps plan and present digital customer events (user groups, webinars, office hours, and training sessions); creates and maintains digital content (articles, guides, videos) that explains core workflows and solution value in customer terms.
Collaborate cross-functionally and advocate for customers: Coordinates with CSMs, Marketing, Product, Support, and Sales to align messaging and timing; shares customer feedback and themes back to Product and Marketing; documents program objectives, outcomes, and next steps.
Continuous improvement: Experiments with new approaches on a small scale (including AI-assisted content and personalization), shares results with the team, and recommends better practices or tools that streamline workflows.

Minimum

3+ years in Customer Success, Account Management, Customer Marketing, Customer Education, or a related customer-facing SaaS role
Experience designing or executing one-to-many programs (email campaigns, webinars, in-app messaging, or community)
Strong written communication; able to tailor messages to different audiences and roles
Working proficiency with CRM / CS platforms (Salesforce, Gainsight, or similar) and Excel-based data analysis
Ability to interpret product usage and engagement data to drive action
Strong organization and project management across multiple concurrent programs and deadlines
Excellent presentation skills

Preferred

Hands-on experience with Gainsight Journey Orchestrator, Pendo Orchestrate, or similar digital engagement tools
Experience in healthcare technology, post-acute, senior living, or acute/payer markets
Experience using AI tools to personalize communications and scale engagement
Basic HTML/email-builder or design skills

\n\n

$124,100 - $155,100 a year

Apply on jobs.lever.co About employer

More about this job

Responsibilities

The Scaled Customer Engagement Manager owns the end-to-end delivery of one-to-many digital programs to drive customer adoption, retention, and value realization. They analyze engagement data to optimize customer journeys and collaborate cross-functionally to align messaging across various market segments.

Requirements

Candidates must have at least 3 years of experience in customer-facing SaaS roles with a proven track record in executing one-to-many programs. Proficiency in CRM platforms, data analysis, and strong project management skills are essential for success in this role.

Skills

Customer Success
Account Management
Gainsight
Pendo
Data Analysis
Project Management
Email Campaigns
Webinars
Automation
Salesforce
Customer Engagement
Communication
Presentation Skills
Digital Marketing
AI Tools
HTML

Visa sponsorship

Not detected in the job text

Keywords

Scaled Customer Engagement
Digital Customer Success
Gainsight Journey Orchestrator
Pendo Orchestrate
SaaS
Healthcare Technology
NRR
Controllable-churn
Automation
AI-assisted content
Customer Success Monthly Digests
Digital Customer Success Reviews
Data-informed
Segmentation
A/B testing
KPIs
User groups
Webinars
Office hours
Training sessions
Salesforce
Excel
HTML
Email-builder
Post-acute
Senior living
Acute & Payer
Customer Education
Customer Marketing
Project Management

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Work requirements

Full-time jobs in Canada