Jobs in Canada

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Added 8 hours ago
A
Usability Researcher 2 [AQ-26368]
Aquent
Vancouver, BC
- $57 to $64 CAD / hour
- Contract
Added 1 day ago
CL
Senior UX Engineer, Enterprise Applications
Charger Logistics Inc
Brampton, ON
- Full-time
Partner with the Designer and Researcher; instrument key flows so improvements can be measured.
Added 1 day ago
CL
Senior UX Designer & Researcher, Enterprise Applications
Charger Logistics Inc
Brampton, ON
- Full-time
The Senior UX Designer & Researcher will own the user side of our application: understand how people really work, redesign complex workflows to cut unnecessary steps, and test with users to…
Added 1 day ago
CL
Senior UX Engineer, Enterprise Applications
Charger Logistics Inc.
Brampton, ON
- Full-time
Partner with the Designer and Researcher; instrument key flows so improvements can be measured.
Added 1 day ago
CL
Senior UX Designer & Researcher, Enterprise Applications
Charger Logistics Inc.
Brampton, ON
- Full-time
The Senior UX Designer & Researcher will own the user side of our application: understand how people really work, redesign complex workflows to cut unnecessary steps, and test with users to…
Added 1 day ago
IG
Sr. User Experience Researcher
Insight Global
Toronto, ON
- $54 to $66 CAD / hour
- Contract
Insight Global is seeking a Sr. UX Researcher for a Big 5 Banking client supporting its Global Asset Management business. This individual will operate as a senior research leader…
Added 2 days ago
UX Researcher
Scotiabank
Toronto, ON
The User Experience Researcher helps digital and business teams understand clients, uncover opportunities, and make confident experience decisions. This hybrid research and operations role…
Added 2 days ago
IG
User Experience Researcher
Insight Global
Toronto, ON
- $50 to $56 CAD / hour
- Contract
Insight Global is seeking a Sr. UX Researcher for a Big 5 Banking client supporting its Global Asset Management business. This individual will operate as a senior research leader…
Added 5 days ago
Responsable produit / Product Manager
OPAL-RT
Montreal, QC
Added 5 days ago
IG
Senior UX Researcher
Insight Global
Toronto, ON
- $60 to $65 CAD / hour
- Contract
Insight Global is seeking a Sr. UX Researcher for a Big 5 Banking client supporting its Global Asset Management business. This individual will operate as a senior research leader…
Added 5 days ago
IG
User Experience Researcher
Insight Global
Toronto, ON
- $55 to $65 CAD / hour
- Contract
Insight Global is seeking a Sr. UX Researcher for a Big 5 Banking client supporting its Global Asset Management business. This individual will operate as a senior research leader…
Added 6 days ago
LT
UX Researcher - AI Product (Freelance)
Leo Toronto
Toronto, ON
- Part-time
Added 7 days ago
R
Hybrid Interaction/Visual Designer - Expert
Raise
Toronto, ON
- Full-time
Must Have Skills
Added 7 days ago
I
UI/UX Researcher
Intelerad
Canada
- Full-time
As a UI/UX Researcher at Intelerad, you will play a meaningful role in shaping how clinicians and healthcare professionals interact with our medical imaging products. You will independently…
Added 8 days ago
KH
Applied AI Evaluation & Product Researcher (Contract)
Kids Help Phone
Toronto, ON
- $95,000 to $110,000 CAD / year
- Contract
Full-Time, Contract, Hybrid working 1-2 days per week
Added 9 days ago
A
Artificial Intelligence Researcher
Aloe
Vancouver, BC
- Full-time
We’re looking for a Senior AI Researcher to bridge frontier research with product innovation. You’ll focus on advancing breakthroughs in AI and machine reasoning and translating them into…
Added 13 days ago
J
Manager of UX Research
Jobgether
Canada
- $112,000 to $160,000 CAD / year
- Full-time
Manage and mentor a UX researcher, supporting professional development, research quality, and effective collaboration.
Added 13 days ago
J
Manager of UX Research
Jobgether
Canada
- $112,000 to $160,000 CAD / year
- Full-time
Manage and mentor a UX researcher, supporting professional development, research quality, and effective collaboration.
Added 14 days ago
T
Senior UX Researcher & Interaction Designer
Techedin
Toronto, ON
- $60 to $65 CAD / hour
- Full-time
Job Title: Senior UX Researcher & Interaction Designer
Added 14 days ago
M(
Principal Design Researcher
MaintainX (An Autodesk Company)
Remote, Canada
- $115,000 to $175,000 CAD / year
- Full-time
- Remote
We're looking for a Design Researcher to help us deeply understand our users and bring their needs, behaviors, and motivations into every stage of the design process.
Added 15 days ago
PL
Senior Researcher (Remote)
Pulse Labs AI, Inc.
Remote, Canada
- Remote
We are seeking a Senior Mixed-Methods Researcher to lead high-impact research initiatives and serve as a strategic partner to our clients. In this role, you will architect and execute…
Added 15 days ago
A
Product Designer
Achievers
Toronto, ON
- Full-time
Plan and run user research and usability testing with a senior designer or our UX researcher, then analyze what you find and bring conclusions the team can act on.
Added 15 days ago
R
Designer Hybride (Interaction et Visuel) – Niveau Avancé/ Hybrid Interaction/Visual Designer - Advanced
Raise
Montreal, QC
- Full-time
Lieu : Montréal, QC – Mode hybride (au moins 4 jours par semaine) · Must Have Skills
Added 22 days ago
I
UI/UX Researcher & Designer
Intelerad
Canada
- Full-time
As a UI/UX Researcher & Designer at Intelerad, you will play a meaningful role in shaping how clinicians and healthcare professionals interact with our medical imaging products. You will…
Added 23 days ago
B
PRODUCT MANAGER
BDC
Montreal, QC
- Full-time
You're also the voice of the business. Our UX researcher owns the voice of the user, which frees you to own the numbers: you build and maintain our business case, our impact model, the…

PointClickCare

Senior Applied Researcher AI/ML ( CAD)

Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Ph.D grad, with 1+ years related industry experience OR Masters grad with 4+ years industry experience--including at least 1 year directly related to healthcare ML/AI
Posting language: English
Posted: Aug 30, 2026

Original job description

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare - so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

The Role

Reporting to the Vice President, Advanced Technology, you will be a member of the Advanced Technology / Applied AI Research team at PointClickCare.

You are a talented Senior Applied Researcher in AI / Machine Learning, looking to make a difference solving critical customer and business challenges in the dynamic healthcare market. You thrive applying creative and pragmatic solutions - from framing problems and preparing data, to selecting appropriate techniques, building and evaluating model systems - that will truly transform healthcare and enable our customers to deliver exceptional care.

Responsibilities

Apply machine learning and AI techniques including GenAI and LLM-based approaches to develop model systems and solutions, collaborating across functions to scale and integrate these into large-scale cloud-based SaaS production environments for healthcare.
Work with product leaders, clinical informaticists, data scientists, UI/UX researchers, engineers, and healthcare professionals to design and deliver high value solutions.
Design, build and evaluate solutions that may involve structured or unstructured data for healthcare use cases, delivering capabilities such as predictive models, summarization, recommenders, semantic search, extraction, classification, or other AI/ML applications
Perform research and experimentation to select appropriate approaches, algorithms, and evaluation methods, and execute the R&D needed to deliver production-ready model systems.
Perform data collection, cleaning, analysis, prompt tuning, parameter fine-tuning, model training, development, and evaluation - using existing or developing new tools or workflows as needed.
Apply and help evolve responsible AI evaluation practices, using approaches and frameworks such as LLM-as-judge, RAGAS, and LangSmith, and design and implement custom model performance and quality metrics as needed to ensure model quality, fairness, and safety at scale.
Contribute to a collaborative team culture, sharing knowledge and helping develop new capabilities across the organization.

Required Experience

Ph.D grad, with 1+ years related industry experience OR Masters grad with 4+ years industry experience--including at least 1 year directly related to healthcare ML/AI
Proven industry experience through multiple major product releases in a commercial SaaS environment.
Hands-on experience working with healthcare data (e.g. EHR, ADT, clinical notes).
Proficiency in Python. Proficiency in Java or other languages helpful.
Proficiency with SQL and data engineering for AI/ML applications.
Experience working with large datasets using big data frameworks (e.g. Azure Data Lake, Apache Spark or Databricks)
Solid understanding of transformer models and LLM-based approaches, including hands-on experience with prompt tuning and PEFT methods (e.g. LoRA, QLoRA) using frameworks such as Hugging Face Transformers.
Experience building and evaluating models using modern ML packages such as NumPy, SciPy, Pandas, Scikit-learn, PyTorch, and LightGBM.
Experience building and deploying models using public cloud infrastructure (Azure, AWS, or Google Cloud), including familiarity with version control, CI/CD pipelines, and scaling considerations for production ML systems at SaaS scale.
Strong communication and collaboration skills; comfortable working on a distributed team.
Experience with one or more of: reinforcement learning or RLHF, NLP techniques for summarization, extraction, classification, or semantic search, retrieval-augmented generation (RAG) pipelines and/or agentic frameworks (e.g. LangChain, LlamaIndex).

PointClickCare Benefits & Perks

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $159,000-176000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.

Apply on LinkedIn About employer

More about this job

Responsibilities

Develop and scale AI/ML model systems, including GenAI and LLM-based solutions, within a cloud-based SaaS environment for healthcare. Collaborate with cross-functional teams to design predictive models, summarization tools, and semantic search capabilities to improve patient care.

Requirements

Requires a PhD with 1+ years of industry experience or a Master's with 4+ years, including specific experience with healthcare ML/AI. Proficiency in Python, SQL, and modern ML frameworks like PyTorch and Hugging Face is essential.

Skills

Generative AI
Large Language Models
Python
SQL
PyTorch
Hugging Face Transformers
RAG
Prompt Tuning
PEFT
Azure Data Lake
Apache Spark
Databricks
Scikit-learn
NLP
CI/CD
Healthcare Data Analysis

Benefits

Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition

Visa sponsorship

Not detected in the job text

Keywords

Generative AI
LLM
SaaS
Healthcare
Python
Java
SQL
Azure Data Lake
Apache Spark
Databricks
Transformer Models
LoRA
QLoRA
NumPy
SciPy
Pandas
Scikit-learn
PyTorch
LightGBM
CI/CD
RLHF
NLP
RAG
LangChain
LlamaIndex
EHR
Clinical Notes
Responsible AI
LangSmith
RAGAS

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Work requirements

Jobs in Canada