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Added 4 months ago
MI
Full Stack Developer
Magna International
Brampton, Ontario
- Full-time
The Full Stack Developer will work with the IoT architect, technical product owner and a team of developers (Sr full stack, software, IoT, data science) to ensure the efficient and…
Added 4 months ago
BA
Manager, Data Engineer
Brookfield Asset Management
Toronto, Ontario · Brookfield Place
- Full-time
We are looking for a motivated Manager, Data Engineer, to ensure the delivery of innovative data solutions that align seamlessly with our business objectives. In this pivotal role, you will…
Added 4 months ago
P
Senior Site Reliability Engineer, AI Infrastructure
PointClickCare
Mississauga, Ontario
- Full-time
…platforms reliable, secure, and operationally excellent - from data processing and ML workspaces to model serving and labeling systems. We treat reliability as a product - prioritizing…
Added 4 months ago
C
DevOps Developer
Caseware
Toronto, Ontario
- $125,000 to $140,000 CAD / year
- Full-time
You will shape the developer experience for teams shipping TypeScript, Angular, NestJS, Java services, serverless workloads, and AWS cloud infrastructure.
Added 4 months ago
D
TRM Labs - Senior Solutions Architect (Pre-sales)
deCircle
Remote, Canada
- Temporary
- Remote
…providing immediate alternatives, like manually exporting critical data if a fix takes…
Added 4 months ago
NH
Computer Vision/ML Engineer
Norbert Health
Montreal, Quebec
- Full-time
Establish engineering best practices and help reduce technical debt as we scale
Added 4 months ago
S&
Senior Piping Stress Engineer 1 - Nuclear
Sargent & Lundy
Toronto, ON · North York, ON
- Full-time
You are expected to lead others in taking engineering problems from issue to solution by setting expectations for using data and modern tools such as automation and AI to improve workflows,…
Added 4 months ago
GF
Electrical Engineer
General Fusion Inc
Richmond, British Columbia
- $140,000 to $170,000 CAD / year
Proficiency with general-purpose programming languages (Python, C, C++, C#) for tooling, scripting, and data analysis.
Added 1 month ago
Senior II Software Developer - Agentic System
Coveo
Montreal, QC
Contribute to architectural decisions and engineering best practices across Python, TypeScript, Java, and AWS technologies.
Added 2 months ago
Senior Technical Analyst
Scotiabank
Toronto, ON
This role focuses on analyzing issues, supporting operations, and collaborating with engineering and application teams to ensure smooth system functionality. You will contribute to…
Added 4 months ago
HT
Research Engineer – Multimodal AI & Interaction
Huawei Technologies Canada Co., Ltd.
Markham, ON
- Full-time
End-to-end ML development experience: data prep, training, evaluation, debugging, optimization, deployment
Added 4 months ago
Développeur·euse principal·e de données//Senior Data Developer
Plusgrade
Montreal, Quebec
You will design and implement resilient batch and streaming data pipelines, translating high-level architecture into actionable engineering solutions. You will optimize cloud infrastructure…
Added 4 months ago
D
TRM Labs - Senior Solutions Architect (Pre-sales)
deCircle
Remote, Canada
- Temporary
- Remote
…providing immediate alternatives, like manually exporting critical data if a fix takes…
Added 4 months ago
Développeuse ou développeur backend sénior, Outils IA internes / Senior Backend Developer, Internal AI Tooling
Unity Technologies
Montreal, Quebec
Maîtrise de Python / Node.js / Golang pour concevoir des systèmes et des infrastructures hautement performants et à faible latence.
Added 1 month ago
BC
BCG Platinion | Senior AI Tech Architect - AI Platforms
Boston Consulting Group
Toronto, ON
- $160,000 CAD / year
- Full-time
…advantage and superior business performance through the use of data, technology and digital. Platinion is the fastest growing practice at BCG and at the heart of the strategic impact we…
Added 4 months ago
IL
Senior Engineer Digital Distribution
Invesco Ltd.
Charlottetown, Prince Edward Island
- Full-time
The North America Client Transactions & Data team is to streamline access to Client Information. We provide predictable data that enables our partners to respond more nimbly and rapidly to…
Added 2 months ago
Q
Firmware Engineer, Principal
Qualcomm
Toronto, ON
- Full-time
Engineering Group, Engineering Group > Software Engineering
Added 2 months ago
GF
Analytical Mechanical Engineer
General Fusion Inc
Richmond, BC
- $95,000 to $115,000 CAD / year
Data analysis using Python, MATLAB, or similar tools
Added 2 months ago
Software Engineer, Pricing - Price Orchestration
Lyft
Toronto, ON
Utilize your expertise in Python, Golang, AWS to deliver robust and scalable solutions
Added 3 months ago
CO
Distinguished Engineer
Capital One
Toronto, ON
- Full-time
…across organizational boundaries. You will promote a culture of engineering excellence, and strike the right balance between lending expertise and providing an inclusive environment where…
Added 3 months ago
Thermal Production Engineer
Canadian Natural
Calgary, Alberta
…Stimulation (CSS) developments, the role combines production engineering, operational support, well integrity management, and asset optimization to deliver sustainable production…
Added 4 months ago
DevOps Developer
Octasic
Montreal, Quebec
The DevOps Developer is responsible for bridging the gap between software development and IT operations by automating, optimizing, and securing the software delivery lifecycle. This role…
Added 4 months ago
I
Senior AI Engineer
iManage
Toronto, Ontario
- Full-time
…You will work within the Applied AI team alongside engineers, data scientists, and product stakeholders to develop the AI capabilities that power iManage’s enterprise work platform,…
Added 4 months ago
Supervisor, Marketing Science
Omnicom Media CA PHD
Toronto, Ontario
Client Presentation: Present findings/insights as well as methodology/data approaches reliably to clients through a variety of different presentation opportunities
Added 2 months ago
GD
System Integration & Test, Intermediate
General Dynamics Missions System International
Ottawa, ON
- Full-time
…VLANs), Microsoft applications, radio secure bearers, voice and data networks, and various automation tools (Python, Robot Framework), troubleshooting tools (Wireshark, VCCI, CORE) and…

PointClickCare

Senior Site Reliability Engineer, AI Infrastructure

Mississauga, ON, Canada

$139,000 - $155,000 a year · Full-time

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Job details

Pay: $139,000 - $155,000 a year
Job type: Full-time
Posting language: English
Posted: Jun 23, 2026

Original job description

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare - so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

Team Summary:

The AI SRE team is a focused group of SRE engineers dedicated to making PointClickCare's AI and ML platforms reliable, secure, and operationally excellent - from data processing and ML workspaces to model serving and labeling systems. We treat reliability as a product - prioritizing observability, automation, and safe operations so that data scientists and ML engineers can focus on building AI capabilities that improve patient care. You will spend a significant portion of your time hands-on - building automation, designing guardrails, hardening platforms, and leading incident response across cloud environments like Databricks, Azure AI suites. The team collaborates closely with research, platform, data, and security teams across the AI engineering organization.

Job Summary:

AI SRE exists to ensure PointClickCare's AI platforms run safely, reliably, and efficiently - protecting patient data while enabling teams to move fast with confidence. We solve complex cross-cutting reliability and security problems through well-designed automation, SLOs, and operational guardrails - so that product and research teams can focus on delivering AI-driven value to clinicians and patients. We own the infrastructure operability of AI data processing, ML workspaces, labeling systems, and model serving - and we drive the infrastructure observability, incident response, compliance controls, and cost optimization that keep those platforms healthy through sound SRE practices and a security-first mindset

Key responsibilities:

Own service level objectives, error budgets, and reliability targets for the infrastructure underpinning cloud-based platforms - ensuring infrastructure observability (metrics, logs, traces), alert quality, and telemetry completeness across platform components and serving endpoints
Design, build, and maintain infrastructure-as-code, operational automation, and change control workflows for AI/ML platforms - with a focus on repeatability, consistency, and toil reduction
Implement and maintain platform security controls - including network segmentation, secrets management, encryption, and data protection safeguards - aligned to compliance requirements and partnering with security teams to respond to emerging risks
Lead incident response and blameless postmortems; validate backup/restore and disaster recovery processes; conduct game days and resiliency testing to harden platform and infrastructure reliability
Mentor engineers, influence design reviews, and collaborate across engineering teams to improve platform resiliency, cost efficiency, capacity planning, and operational standards

Qualification and Skills:

Minimum:

5+ years in SRE, platform engineering, or infrastructure roles supporting production cloud environments and mission-critical applications
Strong proficiency with observability - metrics, logging, distributed tracing, SLI/SLO frameworks - and production ownership including incident response, blameless postmortems, and on-call operations
Strong proficiency with Infrastructure as Code (Terraform), GitOps practices, and CI/CD for infrastructure and platform changes
Working proficiency with cloud platform administration - compute, networking, storage, and operating managed data or AI/ML platform services in production (e.g., Databricks, Azure ML, or Kubernetes-hosted infrastructure)
Working proficiency with platform security - network segmentation, secrets management, encryption at rest and in transit, and key management
Strong programming skills for automation, operational tooling, and infrastructure management
Strong communication and documentation skills - able to write runbooks, lead postmortems, influence operational standards across teams, and translate technical complexity for diverse audiences

Preferred:

Experience with disaster recovery planning, multi-region patterns, and capacity or cost optimization (FinOps)
Working knowledge of container orchestration (Kubernetes), progressive delivery patterns (blue/green, canary), and data lineage tooling
Working knowledge of container orchestration (Kubernetes), progressive delivery patterns (blue/green, canary), and data lineage tooling
Experience in healthcare, life sciences, or other highly regulated industries with data privacy requirements

\n\n

$139,000 - $155,000 a year

At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $139,000-$155,000 + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role.

PointClickCare Benefits & Perks:

Benefits starting from Day 1!

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs and Resources

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

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More about this job

Responsibilities

Ensure the reliability, security, and efficiency of AI/ML platforms through automation, observability, and operational guardrails. Lead incident response, manage infrastructure-as-code, and implement security controls to protect patient data.

Requirements

Requires 5+ years of experience in SRE or platform engineering with strong proficiency in Terraform, GitOps, and cloud administration. Must have expertise in observability frameworks and platform security within production cloud environments.

Skills

Site Reliability Engineering
Observability
Infrastructure as Code
Terraform
GitOps
CI/CD
Cloud Platform Administration
Databricks
Azure ML
Kubernetes
Platform Security
Incident Response
Python
SLI/SLO Frameworks
Disaster Recovery
FinOps

Benefits

Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition

Visa sponsorship

Not detected in the job text

Keywords

SRE
AI Infrastructure
Machine Learning
Databricks
Azure AI
Kubernetes
Terraform
GitOps
CI/CD
Observability
SLO
SLI
Error Budgets
Infrastructure as Code
Network Segmentation
Secrets Management
Encryption
Incident Response
Postmortems
Disaster Recovery
FinOps
Blue/Green Deployment
Canary Deployment
Data Lineage
Healthcare Tech
Cloud Computing
Azure
Telemetry
Capacity Planning
Compliance

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