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Added 9 mins ago
NC
Member Associate (Temporary)
Northern Credit Union
Pembroke, ON
- Full-time
Additional responsibilities include opening personal and business accounts, supporting estate administration processes, assisting with online banking services, processing investments and…
Added 9 mins ago
PG
Senior Application Security Engineer
Paymentus Group Inc
Richmond Hill, ON
- Full-time
Partner with software engineering teams to embed security into the software development lifecycle, including requirements, architecture, design, development, testing, deployment, and…
Added 9 mins ago
AC
Financial Analyst
Aston Carter
Toronto, ON
- $40 to $50 CAD / hour
- Contract
…clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the…
Added 24 mins ago
People and Culture (HR) Partner
Canadian Museum for Human Rights
Winnipeg, MB
The Canadian Museum for Human Rights (CMHR) is centered around the idea that respect and understanding of human rights can serve as a positive force for change in the world. The People and…
Added 24 mins ago
M
Senior Manager, Regional Control
Metrolinx
Oakville, ON
- Full-time
Direct incident recovery and emergency response activities, ensuring coordinated communication with internal business units, customers, external railways, emergency services, and partner…
Added 24 mins ago
PC
Business Development Executive
Peninsula Canada
Toronto, ON
- Full-time
…across Canada, the UK, Australia, and New Zealand, we help business owners stay compliant, protect their people, and grow with…
Added 39 mins ago
A
Technology - Senior Architect/Architect, Cybersecurity
Aritzia
Vancouver, BC
- Full-time
…systems and data, reduce cybersecurity risk, and enable the business to operate and innovate securely. As the Senior Architect/Architect, Cybersecurity, you will define secure…
Added 39 mins ago
HI
Client Care Representative – Auto Insurance Trainee
HUB International
Prince George, BC
- Full-time
Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.
Added 54 mins ago
NB
Analyst SBL Risk & Control Capital Markets
National Bank of Canada
Montreal, QC
- Full-time
…contributing your expertise to the evolution and execution of business strategies in financial markets and wealth management. This position allows you to pursue your ambitions with…
Added 54 mins ago
NB
Product Owner CIAM
National Bank of Canada
Montreal, QC
- Full-time
Required skills: Agile Methodologies, Business Impact Analysis, Communication, Decision Making, Driving Results, Emotional Intelligence, Initiative, Leadership, Organization Skills, Partner…
Added 54 mins ago
TT
Financial Controller
Torus Talent
Vancouver, BC
- Full-time
Partnering with senior leadership to provide financial analysis and business insights.
Added 54 mins ago
NB
Manager Administrative Support
National Bank of Canada
Vancouver, BC
- Full-time
Establish a strategy to maximize the positive impact of your team with your business partners and ensure the visibility of this strategy in the organization
Added 54 mins ago
A
Technology - Senior Architect/Architect, Cybersecurity
Aritzia
Vancouver, BC
- Full-time
…systems and data, reduce cybersecurity risk, and enable the business to operate and innovate securely. As the Senior Architect/Architect, Cybersecurity, you will define secure…
Added 54 mins ago
TC
Agentic AI Engineer
Tata Consultancy Services
Mississauga, ON
- $100,000 to $130,000 CAD / year
- Full-time
…for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human…
Added 54 mins ago
NB
Director Global Transaction Banking
National Bank of Canada
Montreal, QC
- Full-time
…that strengthen National Bank’s position as a primary banking…
Added 54 mins ago
NB
Full Stack Developer - Capital Market
National Bank of Canada
Montreal, QC
- Full-time
Partner directly with traders and other Capital Markets stakeholders to translate business needs into practical technology solutions.
Added 54 mins ago
PMO Intern - ERP Implementation - January 2027 (4-Month Term)
Parkland Corporation
Calgary, AB
Currently enrolled in a Canadian post-secondary institution and pursuing a degree in Business Administration, Information Systems/Information Technology, Project Management, Finance,…
Added 1 hour ago
T
Senior Manager, Treasury Liquidity Measurement
TD
Toronto, ON
- Full-time
Partner across Treasury, Risk, Finance, business and Technology to assess impacts of regulatory changes, system changes and business activity.
Added 1 hour ago
S
Director, Product Development
StarTech.com
Canada
- Full-time
We are in the business of human-centered experiences starting with yours. We believe delivering on our promise of "hard-to-find, made easy" begins with an employee experience founded in…
Added 1 hour ago
OV
Financial Analyst - Finance, Full Time - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
- Full-time
Support in the development of briefing notes, business plans, business cases, funding submissions, and strategic initiatives through financial analysis, modelling, and recommendations
Added 1 hour ago
Area Manager II, YYZ4
Amazon
Brampton, ON
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
Added 1 hour ago
Area Manager II, Canada Operations
Amazon
Brampton, ON · Cambridge, ON · Hamilton, ON · Ottawa, ON · St. Thomas, ON
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
Added 1 hour ago
SH
Senior Financial Analyst
Spectrum Health Care
Toronto, ON
- $85,000 to $100,000 CAD / year
- Full-time
If you require accommodation because of disability through the recruitment process, please contact Human Resources at ([email protected]) for assistance.
Added 1 hour ago
Senior Project Manager - Wastewater Treatment Services
CDM Smith
Burnaby, BC
· Business Development and Sales Collaboration: Partner with sales and technical leaders to identify and shape opportunities, assess delivery risks, and develop credible scopes, staffing…
Added 1 hour ago
O
Senior HR Advisor
OCS
ON · Essex, ON
- Full-time
Partner with senior managers and stakeholders to identify and mitigate ER risks.

PointClickCare

Technical Program Manager

Mississauga, ON, Canada

$144,000 - $160,000 a year · Full-time

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Job details

Pay: $144,000 - $160,000 a year
Job type: Full-time
Experience: 5+ years of experience leading complex software programs in TPM/EPM or similar roles.
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Title: Technical Program Manager
Location: Mississauga, ON – Hybrid or Canada - Remote

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare - so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

About the Team

The Product Operations team works at the intersection of product, engineering, and platform to help teams deliver with purpose, speed, and measurable impact. This is an opportunity to shape how complex technical programs operate at scale across a collaborative, outcome-focused environment.

Position Summary:

At PointClickCare, Technical Program Managers are strategic enablers of product outcomes, connecting strategy, delivery, and learning across our product and engineering ecosystem. You’ll orchestrate complex initiatives that span products, platforms, and domains, ensuring empowered teams have the clarity, alignment, and flow to deliver meaningful customer and business impact.

You bring clarity to complexity, align teams around shared outcomes, and accelerate delivery with purpose and precision.

You are part of PointClickCare’s evolution toward an empowered, product-led organization, where outcomes define success and flow defines health. You’ll operate at the intersection of product, engineering, and platform - driving systems that enable every team to deliver with purpose, speed, and measurable impact.

Key Responsibilities:

Enable product outcomes: Partner with Product and Engineering Leads to translate strategy and OKRs into coordinated execution plans, ensuring teams stay focused on delivering measurable customer and business value.
Orchestrate multi-team initiatives: Lead cross-team efforts spanning product, infrastructure, and platform capabilities - ensuring alignment, dependency visibility, and sustainable flow.
Drive clarity and flow: Remove ambiguity by connecting business intent to execution signals. Use delivery and outcome metrics to inform, not control, decision-making.
Harness AI for insight: Use AI-driven analytics to surface risks, detect bottlenecks, and generate proactive recommendations that improve velocity and predictability.
Champion empowered delivery: Coach teams on healthy operating rhythms and data-driven practices that balance autonomy with alignment.
Bridge strategy to execution: Facilitate alignment between senior product, design, and engineering leaders - making trade-offs visible, decisions explicit, and accountability shared.
Shape systems and culture: Contribute to how PointClickCare executes at scale, evolving shared tools, processes, and frameworks that amplify impact across the portfolio.

Required Skills & Qualifications:

Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience.
5+ years of experience leading complex software programs in TPM/EPM or similar roles.
3+ years driving multi-team initiatives across product and platform or infrastructure.
Experience translating strategy and OKRs into execution plans, managing dependencies, risks, and delivery health signals.
Proficient with program execution and delivery tooling (Jira, Confluence, Aha! or equivalents) for planning, dependency management, status reporting, and stakeholder visibility.
Technical fluency in modern software systems (APIs, architectures, integration patterns) and ability to engage in technical design conversations.
Experience using metrics to improve predictability, flow, and outcomes; comfort using AI tools to support analysis and decision-making.
Proven track record delivering complex programs (SaaS, large systems) that span multiple teams and domains (platform, product, data).
Technical fluency - you understand system architectures, APIs, integration patterns, and can engage in technical design conversations.
Systems-level thinking - you see cross-cutting dependencies and can reason about how one program impacts others.
Influence without authority - you align stakeholders, manage conflict, and build consensus across teams with different priorities.
Data-driven mindset - you define and use meaningful metrics to track health, predict issues, and drive decisions.
Bias toward action & ownership - when ambiguity hits, you drive clarity and momentum.
AI fluency and curiosity:
- Understanding of applied AI concepts
- Comfort using AI tools to support analysis, documentation, and decision-making.
- Awareness of responsible and ethical AI practices in engineering environments.
Excellent communication skills - able to tailor messages and status to technical teams, product partners, and senior leadership.
Passion for using technology, including AI, to improve how teams work, decide, and deliver.
You connect dots across the portfolio to drive outcome alignment and accelerate flow.
You coach teams to operate with greater autonomy, velocity, and data-driven decision-making.
You embody AI-first leadership, role-modeling intelligent ways of working that elevate how the organization learns and executes.

At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $144,000 - $160,000 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

PointClickCare Benefits & Perks

Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

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$144,000 - $160,000 a year

Apply About employer

More about this job

Responsibilities

The Technical Program Manager will orchestrate complex cross-team initiatives to align product strategy with engineering execution. They will leverage data and AI-driven insights to remove bottlenecks, improve delivery flow, and ensure measurable business impact.

Requirements

Candidates must have a bachelor's degree in a technical field and at least 5 years of experience leading complex software programs. Proficiency in program management tools and a strong understanding of modern software architectures and integration patterns are required.

Skills

Technical program management
Cross-team coordination
Product operations
Strategic planning
OKRs
Dependency management
Risk management
Jira
Confluence
Aha!
System architecture
API design
Data-driven decision making
AI tools
Stakeholder management
Communication

Benefits

Retirement plan matching
Flexible paid time off
Lifestyle/wellness spending account
Parental and caregiver leaves
Fertility and adoption support
Employee assistance program
Learning programs and resources
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Technical Program Manager
SaaS
Product Operations
Engineering
Platform
AI
Jira
Confluence
Aha!
APIs
System Architecture
OKRs
Dependency Management
Data Analytics
Healthcare Technology
Cross-functional Leadership
Strategic Planning
Infrastructure
Process Improvement
Stakeholder Alignment
Velocity
Predictability
Integration Patterns
Product-led Organization
Cloud Computing
Technical Design
Risk Mitigation
Outcome-focused
Agile

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