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Added 7 mins ago
TE
Brand & Advertising Coordinator
Titan Environmental Containment & Titan USA
Leduc, AB · AB · Surrey, BC · Ile des Chênes, MB · Burlington, ON · Ottawa, ON · Emerald Park, SK · Vars, ON · Calgary, AB
- Full-time
Identify opportunities for process improvements and support continuous improvement initiatives.
Added 7 mins ago
IR
Senior Manager, Consulting
Info-Tech Research Group
Canada
- Full-time
Contribute to the continuous improvement of consulting methodologies and project delivery.
Added 7 mins ago
HR
Registered Practical Nurse, Inpatient Surgery 10 East & West
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…collaboration, and excellence. With strong teams and a commitment to continuous improvement, Humber River Health continues to deliver Tomorrow’s Healthcare,…
Added 7 mins ago
HR
Registered Nurse, 10 East & West Inpatient Surgery
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…collaboration, and excellence. With strong teams and a commitment to continuous improvement, Humber River Health continues to deliver Tomorrow’s Healthcare,…
Added 7 mins ago
OP
Manager, Engineering and System Planning
Oshawa Power
Oshawa, ON
- Full-time
Reporting to the Vice President, Engineering & Operations, the Manager, Engineering & System Planning will provide strategic and technical leadership in the planning, design,…
Added 7 mins ago
RE
Project Estimator
Rising Edge Group
Calgary, AB
- Full-time
Participate in project close-out and post-mortem reviews to support continuous improvement
Added 7 mins ago
D
Finance Director
Dexter
Ingersoll, ON
- Full-time
…through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer…
Added 7 mins ago
CI
Manager, RF Systems Engineering
Calian in Space & Technology
Saskatoon, SK
- Full-time
Provide reporting on team capacity, technical risks, capability gaps, and continuous improvement initiatives
Added 7 mins ago
IE
Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
The Manager, Supply Chain Analytics & Innovation reports to the Senior Director, Supply Chain Operations and partners with Supply Chain leaders to identify, design and implement…
Added 7 mins ago
O
Sr. Customer Success Manager
Okta
Toronto, ON
- Full-time
Represent the customer's voice: Gather and surface feedback that drives continuous improvement, actively challenging what needs to evolve.
Added 7 mins ago
O
Sr. Customer Success Manager
Okta
Oakville, ON
- Full-time
Represent the customer's voice: Gather and surface feedback that drives continuous improvement, actively challenging what needs to evolve.
Added 7 mins ago
O
Sr. Customer Success Manager
Okta
Mississauga, ON
- Full-time
Represent the customer's voice: Gather and surface feedback that drives continuous improvement, actively challenging what needs to evolve.
Added 7 mins ago
JC
Quality Manager (12-16 month contract)
JANA Corporation
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to the Strategy Director, JANA’s Quality Manager is responsible for developing and maintaining a robust quality management system, overseeing audits, conducting quality incident…
Added 7 mins ago
SS
Manager, Customer Service & Order Management - Food Industry
Summit Search Group
Toronto, ON · Etobicoke, ON
- $100,000 to $120,000 CAD / year
- Full-time
Drive process improvement. Own the desk's standard operating procedures and lead continuous improvement across a high-volume, custom-cut operation.
Added 22 mins ago
YI
General Technician
Young Innovations
Brantford, ON
- Other
Identify productivity improvements and opportunities, and give feedback to the management team on continuous improvement
Added 22 mins ago
Meat - Manager Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 22 mins ago
Meat - Manager Meat
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Quispamsis, NB
The Meat Manager is responsible for coaching, motivating, and developing department staff to foster customer loyalty, fulfil customer needs and actively contribute to an environment of…
Added 22 mins ago
Administration - General Manager
Salit Steel
Fort Erie, ON
Streamline business operations through continuous process improvement, workflow optimization, and best-practice implementation.
Added 22 mins ago
Warehouse Supervisor - Price Electronics
Price Industries Limited
Winnipeg, MB
Price Electronics (www.priceelectronics.ca) a division of Price Industries, believes that Excellence matters, and continuous innovation offers benefits for everyone involved. This is why we…
Added 22 mins ago
FO
Communications Officer, Adaptation
Federation of Canadian Municipalities
Ottawa, ON · Hybrid - Ottawa
- Full-time
…quality assurance, effective dissemination of resources and continuous…
Added 22 mins ago
T
Senior Product Manager, Oncology
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
Promotes data-driven experimentation and continuous improvement in omnichannel engagement.
Added 22 mins ago
LC
Safety & Quality Specialist (Investigations & Systems)
Lindsay Construction
Dartmouth, NS
- Full-time
Knowledge of ISO 9001, ISO 45001, auditing, compliance, corrective-action processes, and continuous-improvement methodologies.
Added 22 mins ago
B
Project Manager
BGIS
Toronto, ON
- Full-time
Possesses a continuous improvement and quality mindset along with a desire to continuously seek and incorporate best practices and technologies in order to optimize project delivery and…
Added 22 mins ago
NP
Performance Marketing Manager
NewAge Products Inc.
Canada
- Full-time
Headquartered in North York, ON, with employees in Canada, the US, China and India, NewAge is an industry- leading manufacturer and distributor of premium home improvement solutions.
Added 22 mins ago
UV
Plant Layout Engineer/ Specialist
UP Vertical Farms
BC · British Columbia, Canada
- Full-time
…workflow, safety, and productivity. Your expertise will drive continuous improvement initiatives by integrating advanced CAD tools and spatial data analysis to create innovative plant…

PointClickCare

Technical Program Manager

Mississauga, ON, Canada

$144,000 - $160,000 a year · Full-time

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Job details

Pay: $144,000 - $160,000 a year
Job type: Full-time
Experience: 5+ years of experience leading complex software programs in TPM/EPM or similar roles.
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Title: Technical Program Manager
Location: Mississauga, ON – Hybrid or Canada - Remote

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare - so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

About the Team

The Product Operations team works at the intersection of product, engineering, and platform to help teams deliver with purpose, speed, and measurable impact. This is an opportunity to shape how complex technical programs operate at scale across a collaborative, outcome-focused environment.

Position Summary:

At PointClickCare, Technical Program Managers are strategic enablers of product outcomes, connecting strategy, delivery, and learning across our product and engineering ecosystem. You’ll orchestrate complex initiatives that span products, platforms, and domains, ensuring empowered teams have the clarity, alignment, and flow to deliver meaningful customer and business impact.

You bring clarity to complexity, align teams around shared outcomes, and accelerate delivery with purpose and precision.

You are part of PointClickCare’s evolution toward an empowered, product-led organization, where outcomes define success and flow defines health. You’ll operate at the intersection of product, engineering, and platform - driving systems that enable every team to deliver with purpose, speed, and measurable impact.

Key Responsibilities:

Enable product outcomes: Partner with Product and Engineering Leads to translate strategy and OKRs into coordinated execution plans, ensuring teams stay focused on delivering measurable customer and business value.
Orchestrate multi-team initiatives: Lead cross-team efforts spanning product, infrastructure, and platform capabilities - ensuring alignment, dependency visibility, and sustainable flow.
Drive clarity and flow: Remove ambiguity by connecting business intent to execution signals. Use delivery and outcome metrics to inform, not control, decision-making.
Harness AI for insight: Use AI-driven analytics to surface risks, detect bottlenecks, and generate proactive recommendations that improve velocity and predictability.
Champion empowered delivery: Coach teams on healthy operating rhythms and data-driven practices that balance autonomy with alignment.
Bridge strategy to execution: Facilitate alignment between senior product, design, and engineering leaders - making trade-offs visible, decisions explicit, and accountability shared.
Shape systems and culture: Contribute to how PointClickCare executes at scale, evolving shared tools, processes, and frameworks that amplify impact across the portfolio.

Required Skills & Qualifications:

Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience.
5+ years of experience leading complex software programs in TPM/EPM or similar roles.
3+ years driving multi-team initiatives across product and platform or infrastructure.
Experience translating strategy and OKRs into execution plans, managing dependencies, risks, and delivery health signals.
Proficient with program execution and delivery tooling (Jira, Confluence, Aha! or equivalents) for planning, dependency management, status reporting, and stakeholder visibility.
Technical fluency in modern software systems (APIs, architectures, integration patterns) and ability to engage in technical design conversations.
Experience using metrics to improve predictability, flow, and outcomes; comfort using AI tools to support analysis and decision-making.
Proven track record delivering complex programs (SaaS, large systems) that span multiple teams and domains (platform, product, data).
Technical fluency - you understand system architectures, APIs, integration patterns, and can engage in technical design conversations.
Systems-level thinking - you see cross-cutting dependencies and can reason about how one program impacts others.
Influence without authority - you align stakeholders, manage conflict, and build consensus across teams with different priorities.
Data-driven mindset - you define and use meaningful metrics to track health, predict issues, and drive decisions.
Bias toward action & ownership - when ambiguity hits, you drive clarity and momentum.
AI fluency and curiosity:
- Understanding of applied AI concepts
- Comfort using AI tools to support analysis, documentation, and decision-making.
- Awareness of responsible and ethical AI practices in engineering environments.
Excellent communication skills - able to tailor messages and status to technical teams, product partners, and senior leadership.
Passion for using technology, including AI, to improve how teams work, decide, and deliver.
You connect dots across the portfolio to drive outcome alignment and accelerate flow.
You coach teams to operate with greater autonomy, velocity, and data-driven decision-making.
You embody AI-first leadership, role-modeling intelligent ways of working that elevate how the organization learns and executes.

At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $144,000 - $160,000 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

PointClickCare Benefits & Perks

Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

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$144,000 - $160,000 a year

Apply About employer

More about this job

Responsibilities

The Technical Program Manager will orchestrate complex cross-team initiatives to align product strategy with engineering execution. They will leverage data and AI-driven insights to remove bottlenecks, improve delivery flow, and ensure measurable business impact.

Requirements

Candidates must have a bachelor's degree in a technical field and at least 5 years of experience leading complex software programs. Proficiency in program management tools and a strong understanding of modern software architectures and integration patterns are required.

Skills

Technical program management
Cross-team coordination
Product operations
Strategic planning
OKRs
Dependency management
Risk management
Jira
Confluence
Aha!
System architecture
API design
Data-driven decision making
AI tools
Stakeholder management
Communication

Benefits

Retirement plan matching
Flexible paid time off
Lifestyle/wellness spending account
Parental and caregiver leaves
Fertility and adoption support
Employee assistance program
Learning programs and resources
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Technical Program Manager
SaaS
Product Operations
Engineering
Platform
AI
Jira
Confluence
Aha!
APIs
System Architecture
OKRs
Dependency Management
Data Analytics
Healthcare Technology
Cross-functional Leadership
Strategic Planning
Infrastructure
Process Improvement
Stakeholder Alignment
Velocity
Predictability
Integration Patterns
Product-led Organization
Cloud Computing
Technical Design
Risk Mitigation
Outcome-focused
Agile

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