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Added 10 mins ago
AB
Account Executive – Group Sales
Alberta Blue Cross
AB · Hybrid
- Full-time
Alberta Blue Cross® is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage…
Added 10 mins ago
A-
Manager, Community Platform Operations
AMA - Alberta Motor Association
Edmonton, AB · Administration Centre
- Full-time
As Manager, Community Platform Operations, you’ll help build a safer, more trusted experience across AMA Marketplace and AMA Community. Reporting to the Director, Marketplace Exchange,…
Added 10 mins ago
A-
Manager, Community Platform Growth
AMA - Alberta Motor Association
Edmonton, AB · Administration Centre
- Full-time
…together. Reporting to the Director, Marketplace Exchange, you’ll lead acquisition, onboarding and engagement strategies across the Services Marketplace and Product…
Added 10 mins ago
M
Manager Engineering
Manulife
Waterloo, ON
- Full-time
As a Manager Engineering, you will lead technology teams in delivering secure, reliable, and user-centered solutions that support business objectives. You will translate technical and…
Added 10 mins ago
FF
Guest Experience Associate | Formula Fig Ossington
Formula Fig
Toronto, ON
- Part-time
The Guest Experience Associate (GEA) is a vital part of a high-functioning hospitality team in our service-meets-retail Fig Bars. As a GEA, you will be the first and last point of contact…
Added 10 mins ago
FO
Emergency Mitigation Manager
First Onsite - CA
Surrey, BC
- $75,000 to $85,000 CAD / year
- Full-time
…drying and deodorization. You'll mentor and coach technicians, lead safety meetings, and provide clear direction to keep the team focused and effective. Collaboration is key-you'll work…
Added 10 mins ago
4A
Regional Fixed Operations Manager - Ottawa
401 Auto
Ottawa, ON · Kanata, Ontario
- Full-time
Now Hiring: Regional Fixed Operations Manager – Lead Service & Parts to Peak Performance, Drive Profitability, and Deliver an Unmatched Customer Experience!
Added 10 mins ago
F
Digital Marketing Specialist / Spécialiste en marketing numérique
FortNine
Montreal, QC
- Full-time
Lifecycle Marketing: Hands-on experience building automated email and SMS journeys, customer segmentation, and retention programs.
Added 10 mins ago
SC
shift supervisor - Store# 04414, LIVERPOOL AND KINGSTON
Starbucks Coffee Company
Pickering, ON
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 10 mins ago
A
Modification Team Lead
AtkinsRéalis
Pickering, ON
- Full-time
Under the general direction of the Area Manager, the he Modification Team Lead be responsible for reviewing relevant design documentation and providing guidance to the design team.
Added 25 mins ago
F
Salesforce Technical Lead
Finning
Surrey, BC
- Full-time
Lead the Salesforce delivery team in the design, development, testing, and release of customer- and employee-facing solutions.
Added 25 mins ago
BP
Assembly Technician and Project Coordinator - Axine Water
BLANKSLATE Partners
Richmond, BC
- $70,000 to $100,000 CAD / year
- Full-time
…wastewater. electraCLEAR™ systems treat industrial wastewater at customer sites across the US and Mexico, and demand is growing…
Added 25 mins ago
SAP SD Consultant Sr.
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…continued growth, we are seeking experienced SAP professionals to lead solution design, ensure delivery excellence, and support client transformation initiatives across complex SAP…
Added 25 mins ago
Senior Manager, Collateral & Margining Technology (Capital Markets Technology)
Scotiabank
Toronto, ON
Lead delivery of medium to large technology programs with annual IT spend typically ranging from $2MM to $15MM, ensuring disciplined scope, financial, dependency, risk, and benefits…
Added 25 mins ago
Senior Software Developer
Scotiabank
Toronto, ON
Lead the design, development, and maintenance of backend services, APIs and data transformation across multiple applications and projects.
Added 25 mins ago
Lead Full Stack Engineer
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Toronto, ON
We are looking for a Lead Software Engineer to join our Global Wealth Management Technology (GWMT) – we develop and modernize technology that powers the Global Wealth Management business…
Added 25 mins ago
Manager, Estates and Trusts - Ottawa
Scotiabank
Ottawa, ON
Lead and develop a high-performing team: Coach, mentor and empower employees, build technical expertise and establish clear ownership of operational activities
Added 25 mins ago
Senior Delivery Manager
Scotiabank
Toronto, ON
Project Delivery: Lead day-to-day planning and execution of project initiatives within the Software Currency Global Corporate Functions portfolio, ensuring alignment to approved objectives,…
Added 25 mins ago
Senior Automation Engineer
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Toronto, ON
Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Added 25 mins ago
Incident Coordinator
Scotiabank
Toronto, ON
The Incident Coordinator will lead, and coordinate resolution of service impacting (P2 and P3) incidents related to IT infrastructure and application. The Incident Coordinator is…
Added 25 mins ago
Senior Manager, Strategic Sourcing
Scotiabank
Toronto, ON
…risk partners, legal, finance, and supplier stakeholders to lead end-to-end sourcing initiatives - from opportunity assessment and market intelligence to negotiation, contracting support,…
Added 25 mins ago
Junior Account Manager, Eastern Canada, Vertical Sales, Infrastructure
Siemens
Montreal, QC
Ensure a high-quality customer experience at every opportunity
Added 25 mins ago
Assistant Manager, Member Services - Cloverdale Branch
Coast Capital Savings
Surrey, Brit
Are you ready to lead a team of all-stars? We’re looking for an outstanding leader to fulfill a diverse role in which change is the norm. As the Assistant Manager, Member Services, you’ll…
Added 25 mins ago
CS
Food Services Manager
Cogir Senior Living
Windsor, ON · Royal Marquis Retirement Residence
- Full-time
…fostering alignment and successful execution. You'll adeptly lead a team, oversee financials, and prioritize resident satisfaction for a cohesive, high-achieving culinary operation.…
Added 25 mins ago
Director, Performance & Innovation
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Establish product scorecards and trend reporting on metrics including sales, profitability, customer churn, utilization and customer experience.

PointClickCare

Technical Program Manager

Mississauga, ON, Canada

$144,000 - $160,000 a year · Full-time

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Job details

Pay: $144,000 - $160,000 a year
Job type: Full-time
Experience: 5+ years of experience leading complex software programs in TPM/EPM or similar roles.
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Title: Technical Program Manager
Location: Mississauga, ON – Hybrid or Canada - Remote

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare - so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

About the Team

The Product Operations team works at the intersection of product, engineering, and platform to help teams deliver with purpose, speed, and measurable impact. This is an opportunity to shape how complex technical programs operate at scale across a collaborative, outcome-focused environment.

Position Summary:

At PointClickCare, Technical Program Managers are strategic enablers of product outcomes, connecting strategy, delivery, and learning across our product and engineering ecosystem. You’ll orchestrate complex initiatives that span products, platforms, and domains, ensuring empowered teams have the clarity, alignment, and flow to deliver meaningful customer and business impact.

You bring clarity to complexity, align teams around shared outcomes, and accelerate delivery with purpose and precision.

You are part of PointClickCare’s evolution toward an empowered, product-led organization, where outcomes define success and flow defines health. You’ll operate at the intersection of product, engineering, and platform - driving systems that enable every team to deliver with purpose, speed, and measurable impact.

Key Responsibilities:

Enable product outcomes: Partner with Product and Engineering Leads to translate strategy and OKRs into coordinated execution plans, ensuring teams stay focused on delivering measurable customer and business value.
Orchestrate multi-team initiatives: Lead cross-team efforts spanning product, infrastructure, and platform capabilities - ensuring alignment, dependency visibility, and sustainable flow.
Drive clarity and flow: Remove ambiguity by connecting business intent to execution signals. Use delivery and outcome metrics to inform, not control, decision-making.
Harness AI for insight: Use AI-driven analytics to surface risks, detect bottlenecks, and generate proactive recommendations that improve velocity and predictability.
Champion empowered delivery: Coach teams on healthy operating rhythms and data-driven practices that balance autonomy with alignment.
Bridge strategy to execution: Facilitate alignment between senior product, design, and engineering leaders - making trade-offs visible, decisions explicit, and accountability shared.
Shape systems and culture: Contribute to how PointClickCare executes at scale, evolving shared tools, processes, and frameworks that amplify impact across the portfolio.

Required Skills & Qualifications:

Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience.
5+ years of experience leading complex software programs in TPM/EPM or similar roles.
3+ years driving multi-team initiatives across product and platform or infrastructure.
Experience translating strategy and OKRs into execution plans, managing dependencies, risks, and delivery health signals.
Proficient with program execution and delivery tooling (Jira, Confluence, Aha! or equivalents) for planning, dependency management, status reporting, and stakeholder visibility.
Technical fluency in modern software systems (APIs, architectures, integration patterns) and ability to engage in technical design conversations.
Experience using metrics to improve predictability, flow, and outcomes; comfort using AI tools to support analysis and decision-making.
Proven track record delivering complex programs (SaaS, large systems) that span multiple teams and domains (platform, product, data).
Technical fluency - you understand system architectures, APIs, integration patterns, and can engage in technical design conversations.
Systems-level thinking - you see cross-cutting dependencies and can reason about how one program impacts others.
Influence without authority - you align stakeholders, manage conflict, and build consensus across teams with different priorities.
Data-driven mindset - you define and use meaningful metrics to track health, predict issues, and drive decisions.
Bias toward action & ownership - when ambiguity hits, you drive clarity and momentum.
AI fluency and curiosity:
- Understanding of applied AI concepts
- Comfort using AI tools to support analysis, documentation, and decision-making.
- Awareness of responsible and ethical AI practices in engineering environments.
Excellent communication skills - able to tailor messages and status to technical teams, product partners, and senior leadership.
Passion for using technology, including AI, to improve how teams work, decide, and deliver.
You connect dots across the portfolio to drive outcome alignment and accelerate flow.
You coach teams to operate with greater autonomy, velocity, and data-driven decision-making.
You embody AI-first leadership, role-modeling intelligent ways of working that elevate how the organization learns and executes.

At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $144,000 - $160,000 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

PointClickCare Benefits & Perks

Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

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$144,000 - $160,000 a year

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More about this job

Responsibilities

The Technical Program Manager will orchestrate complex cross-team initiatives to align product strategy with engineering execution. They will leverage data and AI-driven insights to remove bottlenecks, improve delivery flow, and ensure measurable business impact.

Requirements

Candidates must have a bachelor's degree in a technical field and at least 5 years of experience leading complex software programs. Proficiency in program management tools and a strong understanding of modern software architectures and integration patterns are required.

Skills

Technical program management
Cross-team coordination
Product operations
Strategic planning
OKRs
Dependency management
Risk management
Jira
Confluence
Aha!
System architecture
API design
Data-driven decision making
AI tools
Stakeholder management
Communication

Benefits

Retirement plan matching
Flexible paid time off
Lifestyle/wellness spending account
Parental and caregiver leaves
Fertility and adoption support
Employee assistance program
Learning programs and resources
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Technical Program Manager
SaaS
Product Operations
Engineering
Platform
AI
Jira
Confluence
Aha!
APIs
System Architecture
OKRs
Dependency Management
Data Analytics
Healthcare Technology
Cross-functional Leadership
Strategic Planning
Infrastructure
Process Improvement
Stakeholder Alignment
Velocity
Predictability
Integration Patterns
Product-led Organization
Cloud Computing
Technical Design
Risk Mitigation
Outcome-focused
Agile

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