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Added 3 mins ago
MG
Gestionnaire, Maintenance / Manager, Maintenance
Medicom Group
Montreal, QC
- Full-time
Added 3 mins ago
EL
Medical Director - Oncology
Eli Lilly and Company
ON · Ontario, Canada
- Full-time
Represent the Canadian medical perspective in Global, International Business Unit, and Medical Affairs planning forums, and communicate local research needs to global Development, Medical…
Added 3 mins ago
R
Senior Producer, Local Video Development (English Services) (Telework/Hybrid)
Radio-Canada
Toronto, ON
- Full-time
As CBC News continues to prioritize mobile and streaming storytelling, you will help shape local journalism designed to reach new audiences. You are fluent in the constantly evolving best…
Added 3 mins ago
UO
Analyst, Financial Reporting
University of Calgary
Calgary, AB
- Full-time
This position reports to the Manager, Financial Reporting, and will support the financial reporting team who are responsible for providing consultation and support services to the…
Added 3 mins ago
EC
Program Coordinator (Contract)
ECO Canada
Calgary, AB
- Contract
ECO Canada is the steward for the Canadian environmental workforce across all industries. From job creation and wage funding to training and labour market research - we champion the…
Added 3 mins ago
BC
Associate or Vice President, Global Markets
BMO Capital Markets
Montreal, QC
- Full-time
BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to…
Added 3 mins ago
BC
Director, Capital Markets - Capital Allocation & Management
BMO Capital Markets
Toronto, ON
- Full-time
BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to…
Added 3 mins ago
FH
Registered Nurse, Medicine - Ridge Meadows Hospital
Fraser Health Authority
Pitt Meadows, BC
- $41.42 to $59.52 CAD / hour
- Full-time
Participates on nursing committees, care conferences and councils as assigned or as agreed to with the Manager.
Added 3 mins ago
N(
Data and Insights Analyst
NAIT (Northern Alberta Institute of Technology)
AB · Edmonton, AB
- Full-time
Student Progression is comprised of two main areas: Education Insights, Data and Research (EI) and the Office of the Registrar.
Added 3 mins ago
CU
Career Consultant
Carleton University
Ottawa, ON
- Other
Reporting to the Manager Career Development, the Career Consultant is responsible for the development and delivery of a full suite of career development services and programs for students…
Added 3 mins ago
UO
Communications Specialist
University of British Columbia
Vancouver, BC · UBCV | School of Population & Public Health (SPPH)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
…Faculty of Medicine. The ATM is a nucleus for translational and regulatory science research, application, innovation, education, and training. The ATM is a strategic initiative for the…
Added 3 mins ago
B
Manager, DevSecOps
BCI
Victoria, BC · CA Victoria
- Full-time
Reporting to the Director, Application Delivery, the Manager, DevSecOps (Development, Security, Operations) is responsible for developing, implementing, and continuously improving a…
Added 18 mins ago
RP
Audit and Risk Officer
Resource Productivity and Recovery Authority
Toronto, ON
- Full-time
The Audit & Risk Officer is responsible for executing inspection activities of supply and performance data submitted into the Resource Productivity & Recovery Authority’s (RPRA) registry…
Added 18 mins ago
EB
Bilingual Fraud Analyst - Cards
EQ Bank | Canada's Challenger Bank
Toronto, ON
- Full-time
The Fraud Analyst – Cards, will conduct investigative analysis to identify, assess, decision and report on activity that indicates an exposure to financial crimes. The incumbent will manage…
Added 18 mins ago
SH
Senior Financial Analyst, Supply Chain
Scarborough Health Network
Toronto, ON · Consilium Place
- Full-time
Reporting to the Manager, Supply Chain and Systems Specialist, the Senior Financial Analyst, Supply Chain provides financial and analytical expertise to support category management,…
Added 18 mins ago
3
Business Development Manager
360insights
Whitby, ON
- $50,000 to $58,000 CAD / year
The Business Development Manager helps drive new business growth by identifying and engaging qualified , Bprospects. Through consistent outreach and creative campaigns, you'll help build…
Added 18 mins ago
T
Program Manager, Carrier Operations & Governance
Twilio
Remote, Canada
- Full-time
- Remote
Join Twilio as a Program Manager, Carrier Operations & Governance - a tech-forward business analyst and program manager within a brand-new function built from the ground up to reshape how…
Added 18 mins ago
SC
Project Manager - Ecology
SLR Consulting
Kamloops, BC · Kelowna, BC · Nanaimo, BC · Prince George, BC · Smithers, BC · Vancouver, BC · Victoria, BC
- Full-time
In the role of Project Manager, you will be involved in the full life cycle of projects including responding to RFPs, preparing proposals and budgets, scoping work plans, coordinating and…
Added 33 mins ago
AK
Sales & Marketing Coordinator
Arctic Kingdom
Canada
- Full-time
Draft captions, posts, and digital content; support social media planning, scheduling, and content calendars for manager approval.
Added 33 mins ago
C
Senior Program Manager – AI Security Research
Centraprise
Toronto, ON
- Contract
We are looking for an experienced Senior Program Manager to lead and coordinate AI Security and cybersecurity research initiatives. The role involves managing projects from research and…
Added 33 mins ago
Accounting Analyst
Bausch+Lomb Companies Inc.
Toronto, ON · CAN-OT-Toronto, AB
Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic…
Added 33 mins ago
KS
Marketing Manager, Growth & Client Engagement
K2 Services
Corporate Canada Eastern Office
- Full-time
The Marketing Manager, Growth & Client Engagement is responsible for developing and executing marketing strategies that support business growth, strengthen client relationships, and…
Added 33 mins ago
NA
Data and Insights Analyst
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Student Progression is comprised of two main areas: Education Insights, Data and Research (EI) and the Office of the Registrar.
Added 33 mins ago
E
Advisor, Public Engagement
EPCOR
AB · Edmonton, Alberta
- Full-time
Supporting the development and execution of stakeholder engagement plans, programs, and materials, and executing tactics such as notifications, door-to-door consultations, open houses,…
Added 33 mins ago
TM
Student Success Navigator
Toronto Metropolitan University
Toronto, ON
- Temporary
…of leaders through its uniquely innovative, entrepreneurial and career-focused approach to higher education. Driven by bold leadership, cutting-edge research and a deep commitment to…

PointClickCare

Technical Program Manager

Mississauga, ON, Canada

$144,000 - $160,000 a year · Full-time

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Job details

Pay: $144,000 - $160,000 a year
Job type: Full-time
Experience: 5+ years of experience leading complex software programs in TPM/EPM or similar roles.
Posting language: English
Posted: Oct 30, 2026

Original job description

Job Title: Technical Program Manager
Location: Mississauga, ON – Hybrid or Canada - Remote

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.

With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.

At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.

Join us in redefining healthcare - so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

About the Team

The Product Operations team works at the intersection of product, engineering, and platform to help teams deliver with purpose, speed, and measurable impact. This is an opportunity to shape how complex technical programs operate at scale across a collaborative, outcome-focused environment.

Position Summary:

At PointClickCare, Technical Program Managers are strategic enablers of product outcomes, connecting strategy, delivery, and learning across our product and engineering ecosystem. You’ll orchestrate complex initiatives that span products, platforms, and domains, ensuring empowered teams have the clarity, alignment, and flow to deliver meaningful customer and business impact.

You bring clarity to complexity, align teams around shared outcomes, and accelerate delivery with purpose and precision.

You are part of PointClickCare’s evolution toward an empowered, product-led organization, where outcomes define success and flow defines health. You’ll operate at the intersection of product, engineering, and platform - driving systems that enable every team to deliver with purpose, speed, and measurable impact.

Key Responsibilities:

Enable product outcomes: Partner with Product and Engineering Leads to translate strategy and OKRs into coordinated execution plans, ensuring teams stay focused on delivering measurable customer and business value.
Orchestrate multi-team initiatives: Lead cross-team efforts spanning product, infrastructure, and platform capabilities - ensuring alignment, dependency visibility, and sustainable flow.
Drive clarity and flow: Remove ambiguity by connecting business intent to execution signals. Use delivery and outcome metrics to inform, not control, decision-making.
Harness AI for insight: Use AI-driven analytics to surface risks, detect bottlenecks, and generate proactive recommendations that improve velocity and predictability.
Champion empowered delivery: Coach teams on healthy operating rhythms and data-driven practices that balance autonomy with alignment.
Bridge strategy to execution: Facilitate alignment between senior product, design, and engineering leaders - making trade-offs visible, decisions explicit, and accountability shared.
Shape systems and culture: Contribute to how PointClickCare executes at scale, evolving shared tools, processes, and frameworks that amplify impact across the portfolio.

Required Skills & Qualifications:

Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience.
5+ years of experience leading complex software programs in TPM/EPM or similar roles.
3+ years driving multi-team initiatives across product and platform or infrastructure.
Experience translating strategy and OKRs into execution plans, managing dependencies, risks, and delivery health signals.
Proficient with program execution and delivery tooling (Jira, Confluence, Aha! or equivalents) for planning, dependency management, status reporting, and stakeholder visibility.
Technical fluency in modern software systems (APIs, architectures, integration patterns) and ability to engage in technical design conversations.
Experience using metrics to improve predictability, flow, and outcomes; comfort using AI tools to support analysis and decision-making.
Proven track record delivering complex programs (SaaS, large systems) that span multiple teams and domains (platform, product, data).
Technical fluency - you understand system architectures, APIs, integration patterns, and can engage in technical design conversations.
Systems-level thinking - you see cross-cutting dependencies and can reason about how one program impacts others.
Influence without authority - you align stakeholders, manage conflict, and build consensus across teams with different priorities.
Data-driven mindset - you define and use meaningful metrics to track health, predict issues, and drive decisions.
Bias toward action & ownership - when ambiguity hits, you drive clarity and momentum.
AI fluency and curiosity:
- Understanding of applied AI concepts
- Comfort using AI tools to support analysis, documentation, and decision-making.
- Awareness of responsible and ethical AI practices in engineering environments.
Excellent communication skills - able to tailor messages and status to technical teams, product partners, and senior leadership.
Passion for using technology, including AI, to improve how teams work, decide, and deliver.
You connect dots across the portfolio to drive outcome alignment and accelerate flow.
You coach teams to operate with greater autonomy, velocity, and data-driven decision-making.
You embody AI-first leadership, role-modeling intelligent ways of working that elevate how the organization learns and executes.

At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $144,000 - $160,000 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

PointClickCare Benefits & Perks

Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!

Equal Employment Opportunity:

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

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$144,000 - $160,000 a year

Apply About employer

More about this job

Responsibilities

The Technical Program Manager will orchestrate complex cross-team initiatives to align product strategy with engineering execution. They will leverage data and AI-driven insights to remove bottlenecks, improve delivery flow, and ensure measurable business impact.

Requirements

Candidates must have a bachelor's degree in a technical field and at least 5 years of experience leading complex software programs. Proficiency in program management tools and a strong understanding of modern software architectures and integration patterns are required.

Skills

Technical program management
Cross-team coordination
Product operations
Strategic planning
OKRs
Dependency management
Risk management
Jira
Confluence
Aha!
System architecture
API design
Data-driven decision making
AI tools
Stakeholder management
Communication

Benefits

Retirement plan matching
Flexible paid time off
Lifestyle/wellness spending account
Parental and caregiver leaves
Fertility and adoption support
Employee assistance program
Learning programs and resources
Employee recognition

Visa sponsorship

Not detected in the job text

Keywords

Technical Program Manager
SaaS
Product Operations
Engineering
Platform
AI
Jira
Confluence
Aha!
APIs
System Architecture
OKRs
Dependency Management
Data Analytics
Healthcare Technology
Cross-functional Leadership
Strategic Planning
Infrastructure
Process Improvement
Stakeholder Alignment
Velocity
Predictability
Integration Patterns
Product-led Organization
Cloud Computing
Technical Design
Risk Mitigation
Outcome-focused
Agile

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