Service Assistant
- Brampton, ON, Canada
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Job details
- Posting language
- English
- Posted
Original job description
Accelerate Your Career!Are you a dynamic, results-driven professional with a passion for luxury vehicles and exceptional customer service? We are seeking a Service Assistant to join our high-performance team!
Why Join Us?
At Policaro Group, we don't just sell cars - we deliver world-class experiences. Our commitment to excellence, innovation, and customer satisfaction is matched by our dedication to our employees' growth and well-being. As a Sales Assistant, you'll work with premium brands, cutting-edge technology, and a supportive team that values your success.
What You'll Do:
- Greet and assist service customers, ensuring they feel welcome and informed.
- Coordinate vehicle intake and delivery, including basic documentation and handoffs
- Communicate with advisors to keep service timelines on track
- Help maintain the cleanliness and organization of the service area and customer lounge
What We're Looking For:
- Passion for premium vehicles and delivering outstanding customer experience
- Comfortable working outdoors in various weather conditions
- Self-motivated, ambitious, and goal-oriented mindset
- Valid and clean driver's license
What We Offer:
- Competitive Compensation: Policaro Living Wage starting salary
- Comprehensive Benefits Package on Day 1: Including health, dental, vision and disability coverage
- Employee Appreciation: Regular events such as food trucks, dinners, and gift cards to recognize and celebrate our team's efforts
- Professional Development: Opportunities for growth within the company; we believe in promoting from within
- Positive Work Environment: A supportive, family-like atmosphere where management is approachable, and employees are treated with respect
- Work-Life Balance: We value your time and strive to provide a balance that supports your personal and professional life with generous vacation, paid sick and personal days
- Community Engagement: Be part of a company that supports charitable initiatives, including partnerships with organizations like the SickKids Foundation and paid volunteer days
Ready to Accelerate Your Career?
If you're driven, passionate, and ready to excel, we want to hear from you!
Policaro Group is an exclusive luxury automotive retailer located throughout the GTA and Southern Ontario. The Group takes immense pride in being recognized as one of Canada’s Best Managed Companies in 2026 for the fifth consecutive year. In addition, all our qualifying dealerships were awarded Automotive News Canada's Best Dealership to work for in 2025. We are the steward of eight automobile franchises representing Acura, BMW, Land Rover, Lexus, Porsche, Volvo, Tedson and Zenvo.
Our organization is home to over 550 highly trained, motivated, and inspired employees with a common focus on customer experience. With a firm dedication to providing unparalleled service, Policaro Group ensures that each customer interaction surpasses expectations, solidifying our position as a leader in the automotive retail sector.
Visit https://policaro.ca/about/careers to check out all the rewards of working at Policaro Group.
More about this job
Responsibilities
The Service Assistant will greet and assist customers while coordinating vehicle intake and delivery processes. They will also communicate with advisors to maintain service timelines and ensure the service area remains clean and organized.
Requirements
Candidates must have a passion for premium vehicles and a commitment to delivering an outstanding customer experience. A valid and clean driver's license is required, along with the ability to work outdoors in various weather conditions.
Skills
- Customer service
- Communication
- Vehicle intake coordination
- Documentation
- Organization
- Time management
- Attention to detail
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Disability coverage
- Paid vacation
- Paid sick days
- Paid personal days
- Paid volunteer days
- Professional development
Visa sponsorship
Not detected in the job text
Categories
- Customer Service & Support
- Retail
- Transportation
Keywords
- Luxury vehicles
- Customer experience
- Automotive retail
- Service advisor support
- Vehicle intake
- Documentation
- Service area maintenance
- Premium brands
- Automotive industry
- Customer satisfaction