Find work in Canada.

502,723 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 14 mins ago
CH
Business Development Manager
Calvert Home Mortgage Investment Corporation
Calgary, AB
- Full-time
Position Title: Business Development Manager – GTA East Territory
Added 28 mins ago
Senior Financial Analyst
Sinai Health
Toronto, ON
Reporting to the Manager, Financial Accounting and Reporting, the Senior Financial Analyst will be an integral member of the financial reporting team performing a range of professional…
Added 28 mins ago
AG
Campaign Manager, Social
Adelphi Group
Toronto, ON
- Full-time
As a Campaign Manager, Paid Social Activation, you will own the execution and performance of paid social campaigns across key platforms including Meta, TikTok, Snapchat, LinkedIn, Reddit,…
Added 28 mins ago
Senior Manager, Data Science & Service Intelligence
Questrade Financial Group
Toronto, ON
We’re looking for our next Senior Manager, Data Science & Service Intelligence. Could It Be You?
Added 28 mins ago
TH
Specialist, Paid Social
The Home Depot Canada
Toronto, ON
- Full-time
…media recommendations, executing campaigns, and providing key insights and findings within The Home Depot Canada’s social media initiatives. The ideal candidate will participate in the…
Added 28 mins ago
TH
SPÉCIALISTE PRINCIPAL, MÉDIAS SOCIAUX – CAN
The Home Depot Canada
Toronto, ON
- Full-time
…media recommendations, executing campaigns, and providing key insights and findings within The Home Depot Canada’s social media initiatives. The ideal candidate will participate in the…
Added 43 mins ago
Bilingual Talent Acquisition Partner
Labatt Breweries of Canada
Toronto, ON
Leading routine client meetings to discuss active and passive searches, including but not limited to candidate and role status and progress, metrics, key insights, and challenges
Added 43 mins ago
RG
Director, FP&A
Regional Group
Ottawa, ON
- Full-time
…reports: it translates financial and operational information into insights, identifies risks and opportunities, supports decisions and helps the business understand what is likely to happen…
Added 43 mins ago
T
Data Scientist III
TD
Toronto, ON
- Full-time
Analytics, Insights, & Artificial Intelligence
Added 43 mins ago
SL
Specialist, Global Digital Channels
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Reporting to the Manager, Global Digital Channels, the Specialist, Global Digital Channels will support the management and optimization of Sun Life's corporate website portfolio, including…
Added 58 mins ago
PROJECT MANAGER BUSINESS TRANSFORMATION (PERFORMANCE MEASUREMENT)
City of Toronto
Toronto, ON
…decision makers with sound evidence? As part of the Research and Analytics Unit in the Policy and Strategic Planning Branch of Parks & Recreation, you'll join a team focused on turning data…
Added 1 hour ago
FM
Data Analyst
Farm Mutual Re
Cambridge, ON
- Full-time
Reporting to the Manager, Ontario Auto Pricing Actuary, the Data Analyst supports OMAP’s ratemaking and business needs through data analysis, reporting, system support, and process…
Added 1 hour ago
Manager, GTB Financial Planning & Analysis - Finance
Scotiabank
Toronto, ON
…governing regulations, internal policies, and procedures. The FP&A Manager reports to Director, GTB FP&A and is responsible for consolidating the financial planning and performance analysis…
Added 1 hour ago
SS
Paid Media Coordinator
Sky Systems, Inc. (SkySys)
Canada
- Full-time
Coordinate with creative, analytics, and content teams to meet campaign requirements and deadlines.
Added 1 hour ago
O
National Accounts Director
OPENLANE
Brampton, ON
- $100,000 to $125,000 CAD / year
- Full-time
We’re a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
Added 1 hour ago
D
Senior Manager, BT Applications
Diligent
Vancouver, BC
- Full-time
The Senior Manager, BT Applications will lead multiple Business Systems and applications teams in delivering high-quality technology solutions for our internal stakeholders. In this role,…
Added 1 hour ago
Associate Product Manager
PBS Systems
Calgary, AB
Dealer Image Pro is looking for an Associate Product Manager to help keep day-to-day product work moving. Working closely with the VP of Product, this person will help manage product…
Added 1 hour ago
Associate Product Manager
PBS Systems
Calgary, AB
Dealer Image Pro is looking for an Associate Product Manager to help keep day-to-day product work moving. Working closely with the VP of Product, this person will help manage product…
Added 1 hour ago
T
Solution Architect III
TD
London, ON · Toronto, ON
- Full-time
…channels, while equipping branch advisors with integrated tools and insights. You will support headless, API-first and event-driven architectures that enable seamless integration across…
Added 1 hour ago
T
Full Stack Architect
TD
London, ON · Toronto, ON
- Full-time
…channels, while equipping branch advisors with integrated tools and insights. You will drive headless API-first, event-driven architectures, ensuring seamless integration across systems and…
Added 1 hour ago
M
Chef de l’engagement du client / Customer Engagement Manager
MSD
Kirkland, QC
- Full-time
…Marketing, Integrated Marketing, Marketing Activation, Marketing Analytics, Marketing Campaigns, Marketing Channels, Media Management, Omnichannel Strategy, Strategic…
Added 1 hour ago
M
Stagiaire, marketing – Uniprix Hiver 2027/ Marketing Associate Intern - Winter 2027
McKesson
Montreal, QC
- Full-time
Utiliser des outils comme Google Analytics et Facebook Business Manager pour mesurer la performance des campagnes et formuler des recommandations.
Added 1 hour ago
MU
Project Manager, Graduate Education Initiatives
McGill University
Victoria, BC · James Admin. Bldg.
- Full-time
Reporting to the Director Strategy & Operations, the Project Manager, Graduate Education Initiatives provides advising, planning, policy and project management support on a range of…
Added 1 hour ago
DI
Manager, ABM & Paid Digital
Dig Insights
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Dig Insights is an innovation intelligence company that helps brands find the next sources of growth for their business, and predict which opportunities are most likely to be successful.…
Added 2 hours ago
E
Senior DevOps Specialist (Azure Cloud)
Equisoft
Montreal, QC · Quebec, QC · HYBRID - Montreal, Canada
- Full-time
Diagnose and resolve production issues in coordination with development teams, using App Insights and Log Analytics (KQL) to trace distributed systems

PolicyAdvisor

Customer Service Manager

Oakville, ON, Canada

$60,000 to $70,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $60,000 to $70,000 CAD / year
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

PolicyAdvisor.com is an exciting, early-stage, insurtech startup that is transforming the way Canadians buy insurance. We’ve built a brand-new digital insurance platform that offers a simple, intuitive alternative to the archaic, offline distribution model used by most of Canada's insurance industry.

Job description

The way Canadians buy life insurance is changing; do you want to be part of it?

PolicyAdvisor.com is an exciting, early-stage, insurtech startup that is transforming the way Canadians find and buy the protection they need. We’ve built a brand-new digital insurance platform that offers a simple, intuitive alternative to the archaic, offline distribution model used by most of Canada’s insurance industry.

With a compelling vision, proven management team, and significant seed funding, PolicyAdvisor.com brings innovation and disruption to the rapidly evolving insurtech space. Since launching in Q2-2019 we’ve helped countless Canadians get the coverage they need.

Are you ready to help build PolicyAdvisor.com and get more Canadians covered? And give an old-fashioned industry a kickstart into the digital age? Then look no further.

Who we’re looking for:

We are looking for a talented Customer Service and Operations manager interested in a high growth role at an early stage, well-funded startup. Our team is small, but growing, so your role matters to us and offers significant growth. You'll participate in the development and ongoing enhancements of PolicyAdvisor’s customer operations but connect to all business areas (meaning you'll have a chance to influence sales, customer service, product strategy, and more).

In this position, you will help the PolicyAdvisor team develop exceptional operational and service standards to support rapidly growing business needs and meet strategic objectives. You will support the team in identifying, quantifying, prioritizing, and delivering the operational changes required to continue to build a sustainable high-growth business. You’ll work directly with various internal business leaders and external stakeholders.

Traits:

· Excellent quantitative analysis and critical thinking abilities.

· Strong analytical & mathematical skills to assimilate complex information with a proven ability to translate vision and strategic priorities into operational and financial realities

· Enthusiastic. Willing to roll up sleeves and get into details. Eager for that extra mile to better the operations processes.

Responsibilities:

· Collaborate in the design, development, implementation and management of core business/group processes and operations.

· Assist the brokerage and operations teams in managing escalated client relationships & delivering excellent customer service for clients.

· Work with the brokerage team to provide an exceptional insurance shopping experience for customers, including assistance in quote generation & post-sales follow-ups.

· Complete process checks to ensure documentation is up-to-date and valid to ensure accuracy.

· Conduct regular audits of CRM tools and practices based on established guidelines.

· Analyze data and information to provide business insights and recommendations.

· Act as the Subject Matter Expert for insurance procedures and operations.

Ideal background:

· 5 years of operations or customer management experience at a leading financial institution or successful consumer service company. Work experience in an online business will be helpful, although not a requirement

· Financial services or insurance experience is preferred

· Strong proficiency with spreadsheets and data tables.

· Problem-solving skills and a strong desire to take ownership of tasks and processes and a willingness to learn

· Understanding of risk, regulatory, and compliance requirements

· Exceptional written and verbal communication; strong collaboration skills

· Bachelor's degree in Business, Finance or Operations or related fields or equivalent practical experience

Salary and Benefits

· PolicyAdvisor is a fast-growing company and presents a great opportunity to assume a leadership role. We expect massive growth over the next few years which will provide significant opportunities for advancement

· Competitive base salary

· Competitive health benefits

· Relaxed, collaborative office setting - previously in downtown Toronto, but over Zoom for the foreseeable future. New ideas are encouraged as we continually enhance the insurance-buying experience and make protection products accessible for all Canadians

Job Types: Full-time, Permanent (onsite)

Shift Timings- 10:00 AM- 7:00 PM Eastern time

Job Types: Full-time, Permanent

Benefits:

Casual dress
Dental care
Extended health care
Paid time off

Application question(s):

This role requires working from 10 AM to 7 PM Eastern Time. Will you be comfortable with this schedule and able to consistently work these hours?
Would you be open to obtaining LLQP license?

Experience:

Financial services: 5 years (required)
Customer relationship management: 5 years (required)

Location:

Oakville, ON (required)

Work Location: In person

Apply About employer

More about this job

Responsibilities

Develop and manage core business processes, support escalated client relationships, and help deliver an excellent insurance shopping experience, including quote assistance and post-sale follow-ups. Maintain accurate documentation, audit CRM practices, analyze business data, and serve as a subject matter expert in insurance procedures and operations.

Requirements

Requires five years of financial services experience and five years of customer relationship management experience; insurance or financial services experience is preferred. Candidates should have strong analytical and spreadsheet skills, knowledge of risk and compliance, excellent communication and collaboration abilities, and a bachelor's degree in business, finance, operations, or a related field, or equivalent practical experience.

Skills

Customer Service
Operations Management
Quantitative Analysis
Critical Thinking
Data Analysis
Process Improvement
Insurance Operations
Spreadsheet Proficiency
Risk Management
Regulatory Compliance
Written Communication
Verbal Communication
Problem-Solving
Stakeholder Collaboration

Benefits

Dental Care
Extended Health Care
Paid Time Off
Casual Dress
Competitive Base Salary
Leadership and Advancement Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Insurance
Insurtech
Financial Services
Customer Service
Customer Operations
Operations Management
CRM
Process Design
Process Improvement
Operational Standards
Data Analysis
Business Insights
Spreadsheets
Data Tables
Insurance Brokerage
Quote Generation
Documentation Audits
Risk Management
Regulatory Compliance
LLQP License
Post-Sales Follow-Up

Report this job