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Added 6 mins ago
US
Personal Vehicle Driver
UPS Supply Chain Solutions
Moncton, NB · CA - MONCTON HUB (NBDIP)
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 6 mins ago
SD
Supervisor, Production
Shoppers Drug Mart
Burnaby, BC
- Full-time
…team within Operations and to ensure optimal customer service delivery and the needs of the staff and the organization are met. The Supervisor will lead efforts to integrate, standardize…
Added 6 mins ago
SH
Registered Practical Nurse (RPN) - Cardiology - PT
Southlake Health Community
Newmarket, ON · Southlake Health
- Part-time
Acts as a role model and champion to identify and integrate safe, best practices into daily activities to foster the delivery of safe and exemplary care.
Added 20 mins ago
P
Senior Product Manager, Fund Management
Purpose
Toronto, ON
- Full-time
As Sr. Product Manager, Fund Management, you will own the product vision, roadmap, and delivery for this squad. You will collaborate with other teams to decide what gets built and in what…
Added 20 mins ago
HT
Advanced Applications Blow Molding Specialist
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 20 mins ago
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- Full-time
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Added 20 mins ago
IG
Platform Engineer
Insight Global
Toronto, ON
- $120,000 to $140,000 CAD / year
- Full-time
Insight Global is looking for a Lead AI Engineer to join a leading bank based in Toronto. You will be part of the Cloud Engineering Infrastructure team supporting the platform operations.…
Added 20 mins ago
S
Directeur des opérations/Directrice des opérations
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Montreal, QC
- $130,000 to $170,000 CAD / year
- Full-time
Added 20 mins ago
BC
Construction Project Manager - Retail & Restaurant
BDN Construction Inc.
Toronto, ON · Greater Toronto Area, Canada
- $90,000 to $110,000 CAD / year
- Full-time
BDN Construction is a GTA-based commercial contractor delivering retail and restaurant projects across Ontario. We lead with integrity, communicate with openness, and tackle every challenge…
Added 20 mins ago
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Senior Product Development Technologist
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- Full-time
Coordinate with consultants, municipalities, and internal stakeholders throughout project delivery.
Added 20 mins ago
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Business Development Manager
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Calgary, AB
- Full-time
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Added 21 mins ago
BB
Field Technical Service Representative (Seasonal)
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AB
- Part-time
Provide delivery, installation and repair of the latest and greatest tech in our customers’ homes
Added 21 mins ago
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Information Technology - Lead Analytics Engineer, Analytics Engineering Excellence
Aritzia
Vancouver, BC
- Full-time
The mission of the Enterprise Data & Analytics (D&A) Department is to democratize access to trusted Data Models and world-class Data & Analytics best practices to solution delivery teams.
Added 21 mins ago
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Outsourcing Project Lead
Johnson Controls
Nisku, AB
- Full-time
We are seeking an experienced Outsourcing Project Lead to drive the successful execution of strategic outsourcing initiatives across our manufacturing operations. This role is responsible…
Added 21 mins ago
Project Manager, Design, Capital Expenditures
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Added 21 mins ago
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Added 21 mins ago
SAP SD Functional Analyst
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Lead and support all phases of the Solution Delivery Lifecycle, including requirements gathering, configuration, testing, deployment, training, and post-go-live stabilization.
Added 21 mins ago
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- Full-time
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Added 21 mins ago
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Added 36 mins ago
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Technical Product Manager - Digital Channel Applications
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Added 36 mins ago
US
Package Driver FT
UPS Supply Chain Solutions
Charlottetown, PE · CA - CHARLOTTETOWN CENTRE (PECHT)
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 36 mins ago
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Warehouse Associate/SorterPM
UPS Supply Chain Solutions
Toronto, ON · CA - TORONTO HUB (ONTOR)
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 36 mins ago
US
Warehouse Associate/SorterPM
UPS Supply Chain Solutions
Toronto, ON · CA - TORONTO HUB (ONTOR)
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 36 mins ago
US
Warehouse Associate/SorterPM
UPS Supply Chain Solutions
Toronto, ON · CA - TORONTO HUB (ONTOR)
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 36 mins ago
US
Seasonal Walker
UPS Supply Chain Solutions
Sydney Indian Reserve No. 28A, NS · CA - SYDNEY CENTRE (NSSDY)
- Part-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…

Polycultural Immigrant & Community Services

Program Coordinator

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

This is Not a Bargaining Unit Position.

All applications are reviewed by our hiring team. We do not use AI in the screening or selection process.

We advise all applicants with work permits that obtaining employment with Polycultural will not guarantee the approval of any application for Permanent Resident status and emphasize that Polycultural’s positions do not currently qualify under the government’s Ontario Immigrant Nominee Program (OINP) or Labour Market Impact Assessment (LMIA) initiatives.

About Polycultural

Be a part of Polycultural Immigrant and Community services! Founded in 1993, Polycultural is dedicated to hosting an open and inclusive environment for all. We are a multicultural melting pot perfectly reflecting Canada’s diversity. We are like a family, have a culture filled with care and genuine connection with a very inclusive environment for all. With a diverse range of programs and services, we help individuals and families build a brighter future in Canada. Serving clients from over eight different locations across the GTA and Orangeville in more than 20 languages.

Polycultural offers a comprehensive benefits, including paid time off at Christmas (for eligible employees), employer paid Extended Health and Dental, RRSP match, Employee Assistance Program (EAP).

Position Summary

As a Program Coordinator in the field of Refugee Resettlement, you will be responsible for overseeing and coordinating the duties of the airport team that consists of Workplace Coordinators and On Call Resettlement Counsellors at YYZ, Toronto Pearson Airport.

You will be working closely with the airport team and the Program Manager, and play a vital role in helping refugees integrate into their new communities and rebuild their lives.

Responsibilities

Hiring, training, and supervising the airport team
Monitoring and authorizing bi-weekly timesheets/payroll
Develop and manage weekly staff schedules for a team of 50-75 employees, ensuring staffing levels and language capabilities align with client service needs.
Coordinate hotel accommodations for overnight clients, including managing bookings, modifications, and cancellations on a 24/7 basis.
Coordinate the timely processing and distribution of Notification of Arrival (NOA) communications, ensuring airport team members receive accurate and up-to-date information.
Promote and reinforce professional and ethical conduct among staff, offering guidance and feedback to ensure consistent, high-quality client service.
Conduct regular performance assessments and implement performance management strategies to resolve identified issues and promote employee success.
Provide operational and administrative support to the Program Manager to ensure the effective and timely delivery of program services.
Other duties as assigned

Competencies

Planning & Organizing/Time Management

Establishes a systematic course of action for self or others to ensure the accomplishment of a specific objective. Sets priorities, goals, and timetables to achieve maximum productivity.

Technical Expertise

Applies and improves extensive or in-depth specialized knowledge, skills, and judgment to accomplish a result or to accomplish one's job effectively.

Professionalism

Thinks carefully about the likely effects on others of one's words, actions, appearance, and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in question.

Self-Management

The ability to manage your own actions, well-being, and time effectively and responsibly to achieve organizational goals, self-improvement, and personal growth. To maintain an effective work/life balance in response to a stressful, challenging and dynamic work environment.

Drive for Results

Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence. Shows a passion for improving the delivery of services with a commitment to continuous improvement.

Coaching

Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem. Values the expertise of others and diversity.

Communications

Uses a variety of communication styles and strategies to foster open communications, the exchange of information, and discussion on an ongoing basis.

Organizational Understanding

Understands agendas and perspectives of others, recognizing and effectively balancing the interests and needs of one's own group with those of the broader organization.

Qualifications

University degree in Social Work, Management, or Business Administration, or equivalent combination of education and experience.
Comprehensive understanding of the social and community services sector and its role in supporting diverse populations.
Minimum three years of supervisory experience, including responsibility for overseeing staff and coordinating the effective delivery of programs and client services.
Previous supervisory experience in a unionized environment is preferred.
Proven management experience with demonstrated capacity to manage a small team in a high pace environment.
Proven ability to lead and promote a positive and professional team culture.
Demonstrated management experience with the ability to effectively lead and support a team in fast-paced environment.
Strong program management experience with a track record of meeting deliverables, achieving performance targets, and ensuring excellence in service delivery.
Excellent communication and interpersonal skills.
Ability to work independently and on a flexible schedule.
Strong computer skills with advanced Excel knowledge and database skills.
Excellent writing skills and strong attention to detail.

Other requirements

A satisfactory Vulnerable Sector Police Check (completed when offer is made)

Important Notice to Job Applicants

We strongly advise all applicants to apply for positions only through official and verified channels. Please ensure you are using legitimate links - either from our official website or trusted job platforms. Avoid third-party links or unsolicited messages and never share personal or financial information outside of secure, authorized application portals.

Polycultural reserves the right to post internally and externally.

In support of persons with disabilities, Polycultural asks that job applicants with disabilities who require accommodation in the recruitment and selection process, to please advise Human Resources, if contacted for an interview/testing, so that suitable accommodation can be arranged. (In compliance with AODA, 2005, Integrated Accessibility Standards). If you require assistance in sending your resume due to a disability, please contact Human Resources directly.

We thank everyone for their interest in Polycultural; however only those selected for an interview will be contacted. Polycultural Immigrant & Community Services hires based on merit and is committed to employment equity.

No phone calls please.

Apply About employer

More about this job

Responsibilities

Oversee the airport team at Toronto Pearson Airport, including hiring, training, supervising, scheduling, and managing timesheets for 50–75 employees. Coordinate hotel accommodations and arrival notifications, support the Program Manager, and promote professional conduct and high-quality refugee resettlement services.

Requirements

Requires a university degree in Social Work, Management, or Business Administration, or equivalent education and experience, along with at least three years of supervisory experience. Candidates should have social and community services knowledge, program management and team leadership experience, strong communication and writing skills, advanced Excel and database skills, and flexibility to work independently.

Skills

Staff Hiring and Supervision
Staff Training and Coaching
Scheduling and Workforce Planning
Payroll and Timesheet Administration
Hotel Accommodation Coordination
Program Management
Performance Management
Client Service Delivery
Communication
Time Management
Planning and Organization
Advanced Excel
Database Skills
Writing and Attention to Detail
Social and Community Services

Benefits

Paid Time Off at Christmas
Extended Health Insurance
Dental Insurance
RRSP Matching
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Refugee Resettlement
Social Work
Community Services
Program Coordination
Program Management
Staff Hiring
Staff Training
Staff Supervision
Workforce Scheduling
Timesheets
Payroll
Hotel Bookings
Notification of Arrival
Performance Management
Client Service Delivery
Team Leadership
Advanced Excel
Database Skills
Vulnerable Sector Police Check
Toronto Pearson Airport

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