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Added 1 min ago
TC
Senior Manager, Portfolio
Travelers Capital Corp
Calgary, AB
- $100,000 to $125,000 CAD / year
- Full-time
Added 1 min ago
Strategic Deal Lead
EY
Edmonton, AB · AB · Vancouver, BC · Victoria, BC · Winnipeg, MB · Saint John, NB · Halifax, NS · London, ON · Ottawa, ON · Toronto, ON · ON · Saskatoon, SK · Waterloo, ON · Calgary, AB
As a Strategic Deal Lead, you will play a pivotal role in shaping, coaching, and leading EY’s most complex and strategic pursuits. You will partner with clients, account teams, pursuit…
Added 1 min ago
Technology Consulting - Corporate, Commercial
EY
Toronto, ON · Montreal, QC
Lead technology-enabled transformation engagements for financial services clients, overseeing planning, execution, stakeholder management, and delivery of strategic outcomes.
Added 1 min ago
GM
System Architect – Brake and Thermal HIL
General Motors
Markham, ON · Oshawa, ON
- Full-time
…You will be recognized as a technical authority in your area, lead complex initiatives with broad visibility, and influence decisions across GM without relying on formal…
Added 16 mins ago
X
Lead Engineer - Payments Platform
Xero
Remote, Canada
- Full-time
- Remote
Integrating and championing artificial intelligence capabilities to accelerate engineering productivity and enhance developer workflows
Added 29 mins ago
E
Baseband System Developer Co-op
Ericsson
Ottawa, ON
- Full-time
…When joining our team at Ericsson you are empowered to learn, lead, and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly…
Added 29 mins ago
R
Corporate Strategy Manager
Rightsline
Toronto, ON
- $120,000 to $165,000 CAD / year
- Full-time
Reporting to the VP of Strategy, the Corporate Strategy Lead serves as a right hand on Rightsline’s highest-priority company initiatives. You will help drive annual and quarterly planning,…
Added 29 mins ago
WT
Chief Development Officer
Wafr Technologies Ltd.
Vancouver, BC
- Full-time
Lead the integrated owner team across development, design, EPC, utilities, commissioning and operations readiness.
Added 46 mins ago
SH
Registered Practical Nurse (RPN) - Cardiology - PT
Southlake Health Community
Newmarket, ON · Southlake Health
- Part-time
…inclusive environment that encourages every team member to lead within their role, generate innovative ideas that reinforce our mission and goal to create a healthy workplace where our…
Added 46 mins ago
SI
Senior Director, Revenue Management
Saputo Inc.
Georgetown, ON · Vaughan, ON · Montreal, QC
- Full-time
Lead pricing and revenue management forums, ensuring decisions, assumptions, risks, approvals, and follow-up actions are documented and communicated.
Added 59 mins ago
P
Senior Product Manager, Fund Management
Purpose
Toronto, ON
- Full-time
…compliance to solve the problems that matter most. You will lead from the front – not as a project manager tracking tickets, but as the person who understands the problem space deeply…
Added 59 mins ago
SH
BOH Management - Sous Chef
Sandman Hotel Group
AB · Edmonton, AB
- Full-time
…a part of our Leadership Team. With the opportunity to help lead the culinary operations in the restaurant, including developing leaders and team members, learning to maintain a positive…
Added 59 mins ago
SH
Back of House - Supervisor, Culinary
Sandman Hotel Group
AB · Edmonton, AB
- Full-time
Actively lead shifts, in support of senior leadership team members while helping to manage budgetary goals
Added 59 mins ago
HT
VP, Accounting & Controllership (Husky)
Husky Technologies
Bolton, ON
- Full-time
At Husky TechnologiesTM, our success is based on your success. Our ability to keep our customers in the lead is based on building the strongest team possible.
Added 59 mins ago
F
Android Developer
FORM
Vancouver, BC
- $80,000 to $100,000 CAD / year
- Full-time
We're looking for an Android Developer to play a proactive role in the design, development, and release of FORM's Android app. Reporting to the Mobile Team Lead, you'll contribute across…
Added 59 mins ago
TC
Senior Manager, Portfolio
Travelers Capital Corp.
Calgary, AB
- $100,000 to $125,000 CAD / year
- Full-time
Added 1 hour ago
D
Directeur, Médias Numériques
DAC
Montreal, QC
- Full-time
Added 1 hour ago
Project Manager, Design, Capital Expenditures
Amica Senior Lifestyles
Toronto, ON
…Project Manager acts as the primary regional design project lead for assigned capital…
Added 1 hour ago
KI
Sales Operations Manager
Kinaxis Inc.
Canada
- Full-time
Monitor campaign follow-up, lead conversion, and opportunity creation.
Added 1 hour ago
L
Talent Acquisition Partner
Liferaft
Remote, Canada
- Remote
Experience as a sole or lead recruiter with no coordinator or sourcer support, delivering 20+ quality hires a year across functions.
Added 1 hour ago
HM
Area Operations Manager - Ready Mix Concrete
Heidelberg Materials
Ottawa, ON
- Full-time
Ability to lead change, reinforce accountability, develop bench strength, and drive performance in a dynamic operating environment.
Added 1 hour ago
GM
Senior Software Developer - Virtualization and SIL Integration
General Motors
Markham, ON
- Full-time
Lead the development and integration of cosimulation components to satisfy the end user test requirements.
Added 1 hour ago
AS
Technical Product Manager - Digital Channel Applications
Alterna Savings
Ottawa, ON · Toronto, ON
- Full-time
Lead vendor relationships for assigned products and services, including requirements, deliverables, performance expectations, service levels, risks, dependencies, and issue escalation. Hold…
Added 1 hour ago
SS
Technical Support Team Lead, FME Form
Safe Software
Remote, Canada
- $80,100 to $95,600 CAD / year
- Full-time
- Remote
Safe Software is seeking a Technical Support Team Lead to join our growing Customer Success team. In this role, you’ll lead a group of technical specialists who support customers using FME…
Added 1 hour ago
K
Manager, Enterprise Tax
KPMG
Kingston, ON
- Full-time
…privately owned businesses and their owners. In this role, you will lead client engagements, develop and execute tax-planning strategies, and provide guidance on complex tax matters,…

Polycultural Immigrant & Community Services

Program Coordinator

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

This is Not a Bargaining Unit Position.

All applications are reviewed by our hiring team. We do not use AI in the screening or selection process.

We advise all applicants with work permits that obtaining employment with Polycultural will not guarantee the approval of any application for Permanent Resident status and emphasize that Polycultural’s positions do not currently qualify under the government’s Ontario Immigrant Nominee Program (OINP) or Labour Market Impact Assessment (LMIA) initiatives.

About Polycultural

Be a part of Polycultural Immigrant and Community services! Founded in 1993, Polycultural is dedicated to hosting an open and inclusive environment for all. We are a multicultural melting pot perfectly reflecting Canada’s diversity. We are like a family, have a culture filled with care and genuine connection with a very inclusive environment for all. With a diverse range of programs and services, we help individuals and families build a brighter future in Canada. Serving clients from over eight different locations across the GTA and Orangeville in more than 20 languages.

Polycultural offers a comprehensive benefits, including paid time off at Christmas (for eligible employees), employer paid Extended Health and Dental, RRSP match, Employee Assistance Program (EAP).

Position Summary

As a Program Coordinator in the field of Refugee Resettlement, you will be responsible for overseeing and coordinating the duties of the airport team that consists of Workplace Coordinators and On Call Resettlement Counsellors at YYZ, Toronto Pearson Airport.

You will be working closely with the airport team and the Program Manager, and play a vital role in helping refugees integrate into their new communities and rebuild their lives.

Responsibilities

Hiring, training, and supervising the airport team
Monitoring and authorizing bi-weekly timesheets/payroll
Develop and manage weekly staff schedules for a team of 50-75 employees, ensuring staffing levels and language capabilities align with client service needs.
Coordinate hotel accommodations for overnight clients, including managing bookings, modifications, and cancellations on a 24/7 basis.
Coordinate the timely processing and distribution of Notification of Arrival (NOA) communications, ensuring airport team members receive accurate and up-to-date information.
Promote and reinforce professional and ethical conduct among staff, offering guidance and feedback to ensure consistent, high-quality client service.
Conduct regular performance assessments and implement performance management strategies to resolve identified issues and promote employee success.
Provide operational and administrative support to the Program Manager to ensure the effective and timely delivery of program services.
Other duties as assigned

Competencies

Planning & Organizing/Time Management

Establishes a systematic course of action for self or others to ensure the accomplishment of a specific objective. Sets priorities, goals, and timetables to achieve maximum productivity.

Technical Expertise

Applies and improves extensive or in-depth specialized knowledge, skills, and judgment to accomplish a result or to accomplish one's job effectively.

Professionalism

Thinks carefully about the likely effects on others of one's words, actions, appearance, and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in question.

Self-Management

The ability to manage your own actions, well-being, and time effectively and responsibly to achieve organizational goals, self-improvement, and personal growth. To maintain an effective work/life balance in response to a stressful, challenging and dynamic work environment.

Drive for Results

Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence. Shows a passion for improving the delivery of services with a commitment to continuous improvement.

Coaching

Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem. Values the expertise of others and diversity.

Communications

Uses a variety of communication styles and strategies to foster open communications, the exchange of information, and discussion on an ongoing basis.

Organizational Understanding

Understands agendas and perspectives of others, recognizing and effectively balancing the interests and needs of one's own group with those of the broader organization.

Qualifications

University degree in Social Work, Management, or Business Administration, or equivalent combination of education and experience.
Comprehensive understanding of the social and community services sector and its role in supporting diverse populations.
Minimum three years of supervisory experience, including responsibility for overseeing staff and coordinating the effective delivery of programs and client services.
Previous supervisory experience in a unionized environment is preferred.
Proven management experience with demonstrated capacity to manage a small team in a high pace environment.
Proven ability to lead and promote a positive and professional team culture.
Demonstrated management experience with the ability to effectively lead and support a team in fast-paced environment.
Strong program management experience with a track record of meeting deliverables, achieving performance targets, and ensuring excellence in service delivery.
Excellent communication and interpersonal skills.
Ability to work independently and on a flexible schedule.
Strong computer skills with advanced Excel knowledge and database skills.
Excellent writing skills and strong attention to detail.

Other requirements

A satisfactory Vulnerable Sector Police Check (completed when offer is made)

Important Notice to Job Applicants

We strongly advise all applicants to apply for positions only through official and verified channels. Please ensure you are using legitimate links - either from our official website or trusted job platforms. Avoid third-party links or unsolicited messages and never share personal or financial information outside of secure, authorized application portals.

Polycultural reserves the right to post internally and externally.

In support of persons with disabilities, Polycultural asks that job applicants with disabilities who require accommodation in the recruitment and selection process, to please advise Human Resources, if contacted for an interview/testing, so that suitable accommodation can be arranged. (In compliance with AODA, 2005, Integrated Accessibility Standards). If you require assistance in sending your resume due to a disability, please contact Human Resources directly.

We thank everyone for their interest in Polycultural; however only those selected for an interview will be contacted. Polycultural Immigrant & Community Services hires based on merit and is committed to employment equity.

No phone calls please.

Apply About employer

More about this job

Responsibilities

Oversee the airport team at Toronto Pearson Airport, including hiring, training, supervising, scheduling, and managing timesheets for 50–75 employees. Coordinate hotel accommodations and arrival notifications, support the Program Manager, and promote professional conduct and high-quality refugee resettlement services.

Requirements

Requires a university degree in Social Work, Management, or Business Administration, or equivalent education and experience, along with at least three years of supervisory experience. Candidates should have social and community services knowledge, program management and team leadership experience, strong communication and writing skills, advanced Excel and database skills, and flexibility to work independently.

Skills

Staff Hiring and Supervision
Staff Training and Coaching
Scheduling and Workforce Planning
Payroll and Timesheet Administration
Hotel Accommodation Coordination
Program Management
Performance Management
Client Service Delivery
Communication
Time Management
Planning and Organization
Advanced Excel
Database Skills
Writing and Attention to Detail
Social and Community Services

Benefits

Paid Time Off at Christmas
Extended Health Insurance
Dental Insurance
RRSP Matching
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Refugee Resettlement
Social Work
Community Services
Program Coordination
Program Management
Staff Hiring
Staff Training
Staff Supervision
Workforce Scheduling
Timesheets
Payroll
Hotel Bookings
Notification of Arrival
Performance Management
Client Service Delivery
Team Leadership
Advanced Excel
Database Skills
Vulnerable Sector Police Check
Toronto Pearson Airport

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