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Added 4 mins ago
PC
Program Manager- Adults Services
Pacific Coast Community Resources
Kelowna, BC
- Temporary
As our Program Manager, you will use your expertise to make a significant contribution to the people, caregivers, and communities we serve. Through a family-centred approach, you will…
Added 4 mins ago
CF
Marketing and Community Engagement Liaison
Community Futures North Okanagan
Vernon, BC
- Full-time
This role will liaise across the organization on initiatives and priorities set out by the Manager of Employment Services which relate to employment, business or community issues. Key to…
Added 4 mins ago
W
(CAN) Gérant de rayon, déchargement
Walmart
Baie-Comeau, QC
- Full-time
…merchandise all in a safe and clean environment. This Department Manager will function as a lead of a team to strategically plan and execute duties based on workload and operational…
Added 4 mins ago
W
(CAN) Customer Service Manager (Part Time)
Walmart
Merritt, BC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 4 mins ago
M
Kitchen Steward
Marriott
Regina, SK
- Full-time
…maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Protect company assets. Speak with others using clear and…
Added 4 mins ago
CA
Hiring Event: Derrick Chrylser Dodge Jeep RAM FIAT - Now Hiring Various Roles - Sales Manager, Parts Delivery Driver, Product Specialist, Automotive Service Technician and Much More!!
Capital Auto Mall
Derrick Chrysler Dodge Jeep Ram Fiat
- Full-time
…accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment…
Added 4 mins ago
TC
District Sales Manager
TopBuild Corp.
Calgary, AB
- Full-time
Silvercote Canada is looking for a District Sales Manager for the Prairie region. The primary responsibility of an DSM is to increase sales revenues and margins through effective territory…
Added 4 mins ago
ML
FT Store Manager 3 - Portage la Prairie
Manitoba Liquor and Lotteries
Portage la Prairie, MB
- $91,249.6 to $123,052.8 CAD / year
- Full-time
- On-site
…Indigenous people, members of racialized groups, and persons with a disability are encouraged to apply. If you require an accommodation at any time during the recruitment process, please…
Added 17 mins ago
CO
Foreperson - Winter Control
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Full-time
Main Function: The position is responsible to the Manager of Roads Operations for the complete management, direction and supervision of personnel or contractors engaged in the maintenance…
Added 17 mins ago
MS
Territory Manager
Marks Supply Inc.
Barrie, ON
- Full-time
The Territory Manager is responsible for driving sales growth and market penetration by managing relationships with new and existing assigned customers. Key responsibilities include…
Added 17 mins ago
MS
Territory Manager
Marks Supply Inc.
Burlington, ON
- Full-time
The Territory Manager is responsible for driving sales growth and market penetration by managing relationships with new and existing assigned customers. Key responsibilities include…
Added 17 mins ago
MS
Territory Manager
Marks Supply Inc.
Vaughan, ON
- Full-time
The Territory Manager is responsible for driving sales growth and market penetration by managing relationships with new and existing assigned customers. Key responsibilities include…
Added 17 mins ago
S
Senior Organizational Change Management Specialist – AI Transformation
Systematix
Ottawa, ON
- Contract
We are Systematix and we are currently seeking a Senior Organizational Change Management Specialist – AI Transformation for an opportunity with a public sector client. The ideal candidate…
Added 17 mins ago
BC
Construction Project Manager - Retail & Restaurant
BDN Construction Inc.
Toronto, ON · Greater Toronto Area, Canada
- $90,000 to $110,000 CAD / year
- Full-time
We're looking for a Construction Project Manager to manage retail and restaurant projects up to $10M. If you're organized, client-focused, and ready to own project delivery from planning to…
Added 17 mins ago
TC
Senior Manager, Portfolio
Travelers Capital Corp.
Calgary, AB
- $100,000 to $125,000 CAD / year
- Full-time
The Senior Manager, Portfolio is an integral role within Travelers, one of which that is vital to the long-term growth and success of the business. The Senior Manager, Portfolio requires a…
Added 18 mins ago
C
Food Store Manager - Erickson Food Store
Co-op
Erickson, MB
- Full-time
Oversee inventory management, purchasing, merchandising, pricing, product flow, and overall store presentation to maximize sales and profitability.
Added 18 mins ago
D
Directeur, Médias Numériques
DAC
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- Full-time
Added 18 mins ago
CA
Hiring Event: Derrick Chrylser Dodge Jeep RAM FIAT - Now Hiring Various Roles - Sales Manager, Parts Delivery Driver, Product Specialist, Automotive Service Technician and Much More!!
Capital Automotive Group
Derrick Chrysler Dodge Jeep Ram Fiat
- Full-time
…accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment…
Added 18 mins ago
A
Market Strategy Insights Manager***Gestionnaire des analyses stratégiques de marché
Aliaxis
Canada
- Full-time
We currently have an exciting opportunity as a Market Strategy Insights Manager. This is a hybrid role is based in Oakville, Ontario and reports to the Vice President, Transformation Office.
Added 18 mins ago
IG
Market Strategy Insights Manager***Gestionnaire des analyses stratégiques de marché
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Added 18 mins ago
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Added 18 mins ago
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Reporting to the Manager, Procurement & Contracts, the Procurement Coordinator is responsible for supporting the growing portfolio, aiding in the standardization of the vendor management…
Added 18 mins ago
Desktop Support Specialist
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Benefits: Comprehensive health, dental, and vision coverage, retirement plan contributions, disability, and employee wellness programs.
Added 34 mins ago
AS
Technical Product Manager - Digital Channel Applications
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- Full-time
…Use data driven decision making in all aspects of the channel management…
Added 34 mins ago
FH
Social Worker, BSW - Surrey Memorial Hosptial
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- Full-time
…assigned clinical specialty area in the adaptation to illness and disability, trauma and bereavement, critical incident stress management, protection of vulnerable adults, chemical…

Polycultural Immigrant & Community Services

Program Coordinator

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

This is Not a Bargaining Unit Position.

All applications are reviewed by our hiring team. We do not use AI in the screening or selection process.

We advise all applicants with work permits that obtaining employment with Polycultural will not guarantee the approval of any application for Permanent Resident status and emphasize that Polycultural’s positions do not currently qualify under the government’s Ontario Immigrant Nominee Program (OINP) or Labour Market Impact Assessment (LMIA) initiatives.

About Polycultural

Be a part of Polycultural Immigrant and Community services! Founded in 1993, Polycultural is dedicated to hosting an open and inclusive environment for all. We are a multicultural melting pot perfectly reflecting Canada’s diversity. We are like a family, have a culture filled with care and genuine connection with a very inclusive environment for all. With a diverse range of programs and services, we help individuals and families build a brighter future in Canada. Serving clients from over eight different locations across the GTA and Orangeville in more than 20 languages.

Polycultural offers a comprehensive benefits, including paid time off at Christmas (for eligible employees), employer paid Extended Health and Dental, RRSP match, Employee Assistance Program (EAP).

Position Summary

As a Program Coordinator in the field of Refugee Resettlement, you will be responsible for overseeing and coordinating the duties of the airport team that consists of Workplace Coordinators and On Call Resettlement Counsellors at YYZ, Toronto Pearson Airport.

You will be working closely with the airport team and the Program Manager, and play a vital role in helping refugees integrate into their new communities and rebuild their lives.

Responsibilities

Hiring, training, and supervising the airport team
Monitoring and authorizing bi-weekly timesheets/payroll
Develop and manage weekly staff schedules for a team of 50-75 employees, ensuring staffing levels and language capabilities align with client service needs.
Coordinate hotel accommodations for overnight clients, including managing bookings, modifications, and cancellations on a 24/7 basis.
Coordinate the timely processing and distribution of Notification of Arrival (NOA) communications, ensuring airport team members receive accurate and up-to-date information.
Promote and reinforce professional and ethical conduct among staff, offering guidance and feedback to ensure consistent, high-quality client service.
Conduct regular performance assessments and implement performance management strategies to resolve identified issues and promote employee success.
Provide operational and administrative support to the Program Manager to ensure the effective and timely delivery of program services.
Other duties as assigned

Competencies

Planning & Organizing/Time Management

Establishes a systematic course of action for self or others to ensure the accomplishment of a specific objective. Sets priorities, goals, and timetables to achieve maximum productivity.

Technical Expertise

Applies and improves extensive or in-depth specialized knowledge, skills, and judgment to accomplish a result or to accomplish one's job effectively.

Professionalism

Thinks carefully about the likely effects on others of one's words, actions, appearance, and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in question.

Self-Management

The ability to manage your own actions, well-being, and time effectively and responsibly to achieve organizational goals, self-improvement, and personal growth. To maintain an effective work/life balance in response to a stressful, challenging and dynamic work environment.

Drive for Results

Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence. Shows a passion for improving the delivery of services with a commitment to continuous improvement.

Coaching

Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem. Values the expertise of others and diversity.

Communications

Uses a variety of communication styles and strategies to foster open communications, the exchange of information, and discussion on an ongoing basis.

Organizational Understanding

Understands agendas and perspectives of others, recognizing and effectively balancing the interests and needs of one's own group with those of the broader organization.

Qualifications

University degree in Social Work, Management, or Business Administration, or equivalent combination of education and experience.
Comprehensive understanding of the social and community services sector and its role in supporting diverse populations.
Minimum three years of supervisory experience, including responsibility for overseeing staff and coordinating the effective delivery of programs and client services.
Previous supervisory experience in a unionized environment is preferred.
Proven management experience with demonstrated capacity to manage a small team in a high pace environment.
Proven ability to lead and promote a positive and professional team culture.
Demonstrated management experience with the ability to effectively lead and support a team in fast-paced environment.
Strong program management experience with a track record of meeting deliverables, achieving performance targets, and ensuring excellence in service delivery.
Excellent communication and interpersonal skills.
Ability to work independently and on a flexible schedule.
Strong computer skills with advanced Excel knowledge and database skills.
Excellent writing skills and strong attention to detail.

Other requirements

A satisfactory Vulnerable Sector Police Check (completed when offer is made)

Important Notice to Job Applicants

We strongly advise all applicants to apply for positions only through official and verified channels. Please ensure you are using legitimate links - either from our official website or trusted job platforms. Avoid third-party links or unsolicited messages and never share personal or financial information outside of secure, authorized application portals.

Polycultural reserves the right to post internally and externally.

In support of persons with disabilities, Polycultural asks that job applicants with disabilities who require accommodation in the recruitment and selection process, to please advise Human Resources, if contacted for an interview/testing, so that suitable accommodation can be arranged. (In compliance with AODA, 2005, Integrated Accessibility Standards). If you require assistance in sending your resume due to a disability, please contact Human Resources directly.

We thank everyone for their interest in Polycultural; however only those selected for an interview will be contacted. Polycultural Immigrant & Community Services hires based on merit and is committed to employment equity.

No phone calls please.

Apply About employer

More about this job

Responsibilities

Oversee the airport team at Toronto Pearson Airport, including hiring, training, supervising, scheduling, and managing timesheets for 50–75 employees. Coordinate hotel accommodations and arrival notifications, support the Program Manager, and promote professional conduct and high-quality refugee resettlement services.

Requirements

Requires a university degree in Social Work, Management, or Business Administration, or equivalent education and experience, along with at least three years of supervisory experience. Candidates should have social and community services knowledge, program management and team leadership experience, strong communication and writing skills, advanced Excel and database skills, and flexibility to work independently.

Skills

Staff Hiring and Supervision
Staff Training and Coaching
Scheduling and Workforce Planning
Payroll and Timesheet Administration
Hotel Accommodation Coordination
Program Management
Performance Management
Client Service Delivery
Communication
Time Management
Planning and Organization
Advanced Excel
Database Skills
Writing and Attention to Detail
Social and Community Services

Benefits

Paid Time Off at Christmas
Extended Health Insurance
Dental Insurance
RRSP Matching
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Refugee Resettlement
Social Work
Community Services
Program Coordination
Program Management
Staff Hiring
Staff Training
Staff Supervision
Workforce Scheduling
Timesheets
Payroll
Hotel Bookings
Notification of Arrival
Performance Management
Client Service Delivery
Team Leadership
Advanced Excel
Database Skills
Vulnerable Sector Police Check
Toronto Pearson Airport

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