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Added 11 mins ago
UP
Operations Coordinator
Unified Procurement Services Team (UPST)
NB · Chiasson Office, NB
- Full-time
The Operations Coordinator supports daily office operations in Westborough, MA by coordinating building access and visitor management and partnering with property management and vendors to…
Added 26 mins ago
WF
Community Support Coordinator
Wheatland Family & Community Support Services
Hussar, AB
- Full-time
Wheatland Family & Community Support Services (WFCSS) is seeking a Community Services Coordinator to join our team. The Community Services Coordinator provides client services,…
Added 26 mins ago
MU
INTERMEDIATE SECRETARY (BAND 4)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
…Duties include providing support to the Associate Dean and Coordinator, which includes managing their calendars (coordinating meetings with the Associate Dean’s clinical secretary),…
Added 27 mins ago
UO
Student Record & Open Studies Coordinator
University of Alberta
Edmonton, AB
- Full-time
The Student Record & Open Studies Coordinator reports to the Assistant Registrar, Enrolment Services and has a dual role within the Office of the Registrar. Coordinators utilize their…
Added 42 mins ago
TS
Housing Specialist
The Salvation Army Canada and Bermuda Territory
Newmarket, ON · York Housing & Supportive Services - Belinda's Place
- Full-time
…needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks…
Added 56 mins ago
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Clinical Trials Nurse Coordinator, Research Clinical Trials - BC Cancer - Vancouver
Sanya’k̓ula
Vancouver, BC
- Full-time
Clinical Trials Nurse Coordinator, Research Clinical Trials
Added 56 mins ago
AW
Onsite Coordinator (PM Shift)
Arrow Workforce Solutions
Brampton, ON
- Full-time
We are seeking an experienced and motivated On-Site Coordinator to oversee daily warehouse operations and support employees at the client site.
Added 57 mins ago
Interfacility Transport Coordinator
Winnipeg Regional Health Authority
Winnipeg, MB
The role of the Virtual Emergency Care and Transfer Resource (VECTRS) Interfacility Transport Coordinator is to receive and process requests for medical assistance and medical…
Added 57 mins ago
Scheduling Clerk - Home Care Centralized Staffing Office
Winnipeg Regional Health Authority
Winnipeg, MB
…Program, the Scheduling Clerk, in collaboration with the Resource Coordinator, assists in the maintenance of Direct Service Staff* schedules by entering data in to the Home Care scheduling…
Added 59 mins ago
A
Project coordinator - information technology (it)
Aplin
Saskatoon, SK
- $50 to $60 CAD / hour
- Full-time
- Contract
- On-site
Provide advice on information systems strategy, policy, management and service delivery
Added 1 hour ago
HP
Naturalist Teacher in High Park
High Park Nature Centre
Toronto, ON
- From $17.95 CAD / hour
- Part-time
- On-site
…interns and co-op students. Ongoing Work with the Digital Media Coordinator and Development Director about photo opportunities during programs for use in publicity and program materials…
Added 1 hour ago
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Clinical Research Coordinator – Physiotherapist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…research studies. The EndoCARES MUHC clinic is a subspecialty service for complex, multi-organ endometriosis and serves to offer not only a multidisciplinary approach to the condition, but…
Added 1 hour ago
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Clinical Research Coordinator – Ethics & Regulatory Affairs
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
The Chronic Viral Illness Service Research team has an active research program, conducting numerous clinical trials each year to provide innovative research to their patients. Under the…
Added 1 hour ago
YO
Wellness Coach
YMCA of Greater Halifax/Dartmouth
Dartmouth, NS
- Part-time
Vacation entitlement calculated by length of service
Added 1 hour ago
PUBLIC HEALTH NURSE
City of Toronto
Toronto, ON
Delivers interventions to individuals and families in high-risk situations and acts as the service coordinator for these families. Advises/reports to appropriate authorities (e.g.,…
Added 2 hours ago
D
Directeur, Médias Numériques
DAC
Montreal, QC
- Full-time
Travailler en collaboration avec les membres de l'équipe média pour superviser et améliorer les processus internes afin de fournir un service de haute qualité aux clients
Added 2 hours ago
AL
Training & Safety Coordinator (Elie/Brandon)
AgWest Ltd.
Elie, MB
- Full-time
At AgWest, our people are our greatest asset. We're looking for a passionate and proactive Training & Safety Coordinator to help foster a culture of safety, learning, and continuous…
Added 2 hours ago
GC
Site Manager - Geco/Wilroy Mine SitesNew
Glencore Canada
Manitouwadge, ON
- Full-time
…responsibility for consultants, contractors, the Water Treatment Plant Coordinator and Technician. Join our team as the Site Manager overseeing two sites, ensuring full compliance with…
Added 2 hours ago
CD
Wellness Navigator
Community Development Council Durham
Ajax, ON
- Full-time
…initiatives as well as administer and deliver front line social service programs. Please visit us at www.cdcd.org for more…
Added 2 hours ago
BE
Shop Foreman
Boundary Equipment Co. Ltd.
Delta, BC
- Full-time
…pride in tackling complex challenges, delivering exceptional service, and fostering a workplace where collaboration, safety, and continuous improvement drive everything we…
Added 3 hours ago
TR
Project Coordinator
Trexo Robotics
Remote, Canada
- $60,000 to $75,000 CAD / year
- Full-time
- Remote
We are looking for a Customer Success Project Coordinator to help us run and improve the operational side of our customer journey.
Added 3 hours ago
C
Coordonnateur(trice) principal(e) des services immobiliers / Senior Real Estate Services Coordinator
CBRE
Montreal, QC
- Full-time
CBRE is seeking a Senior Real Estate Services Coordinator who is passionate about delivering exceptional customer service and operational excellence. In this role, you'll be at the center…
Added 3 hours ago
L
Kitchen Clerk - Full Time
Longo's
Woodbridge, ON
- Full-time
Do you have outstanding customer service skills? Are you passionate about the food industry?
Added 3 hours ago
C
Workplace Experience Coordinator
CBRE
Ottawa, ON
- Full-time
At CBRE, we believe exceptional workplace experiences start with exceptional people. As a Workplace Experience Coordinator, you'll be at the heart of creating a welcoming, professional, and…
Added 3 hours ago
OL
Transportation logistics coordinator
OTI Logistics
Brampton, ON
- $29 to $37 CAD / hour
- Full-time
- On-site

Polycultural Immigrant & Community Services

Program Coordinator

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

This is Not a Bargaining Unit Position.

All applications are reviewed by our hiring team. We do not use AI in the screening or selection process.

We advise all applicants with work permits that obtaining employment with Polycultural will not guarantee the approval of any application for Permanent Resident status and emphasize that Polycultural’s positions do not currently qualify under the government’s Ontario Immigrant Nominee Program (OINP) or Labour Market Impact Assessment (LMIA) initiatives.

About Polycultural

Be a part of Polycultural Immigrant and Community services! Founded in 1993, Polycultural is dedicated to hosting an open and inclusive environment for all. We are a multicultural melting pot perfectly reflecting Canada’s diversity. We are like a family, have a culture filled with care and genuine connection with a very inclusive environment for all. With a diverse range of programs and services, we help individuals and families build a brighter future in Canada. Serving clients from over eight different locations across the GTA and Orangeville in more than 20 languages.

Polycultural offers a comprehensive benefits, including paid time off at Christmas (for eligible employees), employer paid Extended Health and Dental, RRSP match, Employee Assistance Program (EAP).

Position Summary

As a Program Coordinator in the field of Refugee Resettlement, you will be responsible for overseeing and coordinating the duties of the airport team that consists of Workplace Coordinators and On Call Resettlement Counsellors at YYZ, Toronto Pearson Airport.

You will be working closely with the airport team and the Program Manager, and play a vital role in helping refugees integrate into their new communities and rebuild their lives.

Responsibilities

Hiring, training, and supervising the airport team
Monitoring and authorizing bi-weekly timesheets/payroll
Develop and manage weekly staff schedules for a team of 50-75 employees, ensuring staffing levels and language capabilities align with client service needs.
Coordinate hotel accommodations for overnight clients, including managing bookings, modifications, and cancellations on a 24/7 basis.
Coordinate the timely processing and distribution of Notification of Arrival (NOA) communications, ensuring airport team members receive accurate and up-to-date information.
Promote and reinforce professional and ethical conduct among staff, offering guidance and feedback to ensure consistent, high-quality client service.
Conduct regular performance assessments and implement performance management strategies to resolve identified issues and promote employee success.
Provide operational and administrative support to the Program Manager to ensure the effective and timely delivery of program services.
Other duties as assigned

Competencies

Planning & Organizing/Time Management

Establishes a systematic course of action for self or others to ensure the accomplishment of a specific objective. Sets priorities, goals, and timetables to achieve maximum productivity.

Technical Expertise

Applies and improves extensive or in-depth specialized knowledge, skills, and judgment to accomplish a result or to accomplish one's job effectively.

Professionalism

Thinks carefully about the likely effects on others of one's words, actions, appearance, and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in question.

Self-Management

The ability to manage your own actions, well-being, and time effectively and responsibly to achieve organizational goals, self-improvement, and personal growth. To maintain an effective work/life balance in response to a stressful, challenging and dynamic work environment.

Drive for Results

Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence. Shows a passion for improving the delivery of services with a commitment to continuous improvement.

Coaching

Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem. Values the expertise of others and diversity.

Communications

Uses a variety of communication styles and strategies to foster open communications, the exchange of information, and discussion on an ongoing basis.

Organizational Understanding

Understands agendas and perspectives of others, recognizing and effectively balancing the interests and needs of one's own group with those of the broader organization.

Qualifications

University degree in Social Work, Management, or Business Administration, or equivalent combination of education and experience.
Comprehensive understanding of the social and community services sector and its role in supporting diverse populations.
Minimum three years of supervisory experience, including responsibility for overseeing staff and coordinating the effective delivery of programs and client services.
Previous supervisory experience in a unionized environment is preferred.
Proven management experience with demonstrated capacity to manage a small team in a high pace environment.
Proven ability to lead and promote a positive and professional team culture.
Demonstrated management experience with the ability to effectively lead and support a team in fast-paced environment.
Strong program management experience with a track record of meeting deliverables, achieving performance targets, and ensuring excellence in service delivery.
Excellent communication and interpersonal skills.
Ability to work independently and on a flexible schedule.
Strong computer skills with advanced Excel knowledge and database skills.
Excellent writing skills and strong attention to detail.

Other requirements

A satisfactory Vulnerable Sector Police Check (completed when offer is made)

Important Notice to Job Applicants

We strongly advise all applicants to apply for positions only through official and verified channels. Please ensure you are using legitimate links - either from our official website or trusted job platforms. Avoid third-party links or unsolicited messages and never share personal or financial information outside of secure, authorized application portals.

Polycultural reserves the right to post internally and externally.

In support of persons with disabilities, Polycultural asks that job applicants with disabilities who require accommodation in the recruitment and selection process, to please advise Human Resources, if contacted for an interview/testing, so that suitable accommodation can be arranged. (In compliance with AODA, 2005, Integrated Accessibility Standards). If you require assistance in sending your resume due to a disability, please contact Human Resources directly.

We thank everyone for their interest in Polycultural; however only those selected for an interview will be contacted. Polycultural Immigrant & Community Services hires based on merit and is committed to employment equity.

No phone calls please.

Apply About employer

More about this job

Responsibilities

Oversee the airport team at Toronto Pearson Airport, including hiring, training, supervising, scheduling, and managing timesheets for 50–75 employees. Coordinate hotel accommodations and arrival notifications, support the Program Manager, and promote professional conduct and high-quality refugee resettlement services.

Requirements

Requires a university degree in Social Work, Management, or Business Administration, or equivalent education and experience, along with at least three years of supervisory experience. Candidates should have social and community services knowledge, program management and team leadership experience, strong communication and writing skills, advanced Excel and database skills, and flexibility to work independently.

Skills

Staff Hiring and Supervision
Staff Training and Coaching
Scheduling and Workforce Planning
Payroll and Timesheet Administration
Hotel Accommodation Coordination
Program Management
Performance Management
Client Service Delivery
Communication
Time Management
Planning and Organization
Advanced Excel
Database Skills
Writing and Attention to Detail
Social and Community Services

Benefits

Paid Time Off at Christmas
Extended Health Insurance
Dental Insurance
RRSP Matching
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Refugee Resettlement
Social Work
Community Services
Program Coordination
Program Management
Staff Hiring
Staff Training
Staff Supervision
Workforce Scheduling
Timesheets
Payroll
Hotel Bookings
Notification of Arrival
Performance Management
Client Service Delivery
Team Leadership
Advanced Excel
Database Skills
Vulnerable Sector Police Check
Toronto Pearson Airport

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