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Added 57 mins ago
OO
Maintenance Technician
OLD OAK PROPERTIES
London, ON
- $58,000 to $64,000 CAD / year
- Full-time
…works closely with the Maintenance Supervisor, Maintenance Coordinator, Property Managers, Operations Manager, Assistant Property Managers and Community Managers to deliver superior…
Added 57 mins ago
NM
Client Care Coordinator
NUVISTA Mental Health
Regina, SK
- Up to $39,000 CAD / year
- Full-time
The Client Care Coordinator will provide ongoing support for a multidisciplinary clinic. Reporting to the Clinic Operations Manager, you will be the first point of contact for clients…
Added 57 mins ago
ME
Production Supervisor - Assembly & Materials
MACLEAN ENGINEERING & MARKETING CO. LIMITED
Collingwood, ON
- $80,000 to $100,000 CAD / year
Work closely with ISO Coordinator to ensure measurement devices and instruments are maintained and calibrated. Participate as a team member, with all ISO initiatives, including risk…
Added 1 hour ago
BC
Engagement and Events Coordinator
British Columbia Schizophrenia Society
Vancouver, BC
- Full-time
The Engagement & Events Coordinator is a member of the Communications & Marketing team and serves as a public ambassador for the BC Schizophrenia Society (BCSS). Through outreach,…
Added 1 hour ago
TS
Direct Engagement Case Manager
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Ottawa, ON
- Full-time
…Reports will be forwarded to the City’s Housing First Data Coordinator. Between reporting periods, should a client be ready for a match to HCBM supports with the necessary consents in…
Added 1 hour ago
S
Lower Mainland - Coordinator, Apprenticeship Advisor (Permanent, Full-Time)
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Richmond, BC
- Full-time
The Apprenticeship Advisors Coordinator provides operational, administrative, and systems support to SkilledTradesBC’s provincial Apprenticeship Advisors. The role coordinates team…
Added 1 hour ago
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Operations Coordinator
K'en T'em Limited Partnership (KTLP)
Merritt, BC
- Full-time
K’en T’em is seeking an organized and motivated Operations Coordinator to join our Natural Resources office. This position provides broad operational support across multiple areas,…
Added 1 hour ago
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Field Operator, Edson North
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AB · Robb, AB
- Full-time
…operating cost, corporate values, environment, health and safety, training, regulatory and emergency…
Added 1 hour ago
CO
Senior Software Developer
City of Winnipeg
Winnipeg, MB
- Full-time
Reporting to the Coordinator of Data & Applications, the Senior Software Developer leads the conception and development of complicated and more in-depth software solutions that harmonize…
Added 2 hours ago
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Team Lead, Parks
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- Full-time
Supervising full-time and seasonal staff, including hiring, training, coaching, performance management, and promoting a strong team culture
Added 2 hours ago
DU
Postgraduate Education Coordinator
Dalhousie University
Halifax, NS
- Full-time
Position Title Postgraduate Education Coordinator
Added 2 hours ago
BH
Property Coordinator 1 - Indigenous Land Services
BC Hydro
Vancouver, BC
- $63,200 to $68,600 CAD / year
- Full-time
…balance, competitive wages, a comprehensive benefits package, and training opportunities to support you in your career growth. We're proud to be ranked as one of B.C.'s Top Employers and…
Added 2 hours ago
CO
Team Lead, Parks
City of Beaumont
Beaumont, AB
- $90,750.4 to $118,393.6 CAD / year
- Full-time
Supervising full-time and seasonal staff, including hiring, training, coaching, performance management, and promoting a strong team culture
Added 4 hours ago
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Farm Machinery & Operations Coordinator
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Delta, BC
- $23 to $26 CAD / hour
- Full-time
…equipment and infrastructure. This position requires strong technical expertise, supervisory skills, and the ability to organize agricultural operations while maintaining safety,…
Added 4 hours ago
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Watershed Planning and Outreach Coordinator
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Red Deer, AB
- Contract
The Watershed Planning & Outreach Coordinator plays a critical role in building partnerships and working towards our Integrated Watershed Management Plan and other Mandate and Roles. This…
Added 5 hours ago
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…improve, and excel. We offer competitive compensation, paid training, and modern facilities to support your…
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JR./INTERMEDIATE PROJECT MANAGER AND A SENIOR PROJECT MANAGER
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Added 5 hours ago
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Added 5 hours ago
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Added 5 hours ago
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Coordinator Plant Maintenance
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We are looking for a Coordinator Plant Maintenance to lead Maintenance Supervisors and asset management professionals in delivering and executing the asset maintenance plan for Concentrator…
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Maintain document tracking logs and Technical documentation via Microsoft Excel.
Added 5 hours ago
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Manager, Strategy and Operations, OCIO
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- Full-time
…candidate will therefore need to be comfortable working across both technical and operational environments and translating regulatory requirements into practical systems, processes and…
Added 5 hours ago
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Direct Engagement Case Manager
The Salvation Army Canada and Bermuda Territory
Ottawa, ON
- Full-time
…Reports will be forwarded to the City’s Housing First Data Coordinator. Between reporting periods, should a client be ready for a match to HCBM supports with the necessary consents in…

Polycultural Immigrant & Community Services

Program Coordinator

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

This is Not a Bargaining Unit Position.

All applications are reviewed by our hiring team. We do not use AI in the screening or selection process.

We advise all applicants with work permits that obtaining employment with Polycultural will not guarantee the approval of any application for Permanent Resident status and emphasize that Polycultural’s positions do not currently qualify under the government’s Ontario Immigrant Nominee Program (OINP) or Labour Market Impact Assessment (LMIA) initiatives.

About Polycultural

Be a part of Polycultural Immigrant and Community services! Founded in 1993, Polycultural is dedicated to hosting an open and inclusive environment for all. We are a multicultural melting pot perfectly reflecting Canada’s diversity. We are like a family, have a culture filled with care and genuine connection with a very inclusive environment for all. With a diverse range of programs and services, we help individuals and families build a brighter future in Canada. Serving clients from over eight different locations across the GTA and Orangeville in more than 20 languages.

Polycultural offers a comprehensive benefits, including paid time off at Christmas (for eligible employees), employer paid Extended Health and Dental, RRSP match, Employee Assistance Program (EAP).

Position Summary

As a Program Coordinator in the field of Refugee Resettlement, you will be responsible for overseeing and coordinating the duties of the airport team that consists of Workplace Coordinators and On Call Resettlement Counsellors at YYZ, Toronto Pearson Airport.

You will be working closely with the airport team and the Program Manager, and play a vital role in helping refugees integrate into their new communities and rebuild their lives.

Responsibilities

Hiring, training, and supervising the airport team
Monitoring and authorizing bi-weekly timesheets/payroll
Develop and manage weekly staff schedules for a team of 50-75 employees, ensuring staffing levels and language capabilities align with client service needs.
Coordinate hotel accommodations for overnight clients, including managing bookings, modifications, and cancellations on a 24/7 basis.
Coordinate the timely processing and distribution of Notification of Arrival (NOA) communications, ensuring airport team members receive accurate and up-to-date information.
Promote and reinforce professional and ethical conduct among staff, offering guidance and feedback to ensure consistent, high-quality client service.
Conduct regular performance assessments and implement performance management strategies to resolve identified issues and promote employee success.
Provide operational and administrative support to the Program Manager to ensure the effective and timely delivery of program services.
Other duties as assigned

Competencies

Planning & Organizing/Time Management

Establishes a systematic course of action for self or others to ensure the accomplishment of a specific objective. Sets priorities, goals, and timetables to achieve maximum productivity.

Technical Expertise

Applies and improves extensive or in-depth specialized knowledge, skills, and judgment to accomplish a result or to accomplish one's job effectively.

Professionalism

Thinks carefully about the likely effects on others of one's words, actions, appearance, and mode of behavior. Selects the words or actions most likely to have the desired effect on the individual or group in question.

Self-Management

The ability to manage your own actions, well-being, and time effectively and responsibly to achieve organizational goals, self-improvement, and personal growth. To maintain an effective work/life balance in response to a stressful, challenging and dynamic work environment.

Drive for Results

Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence. Shows a passion for improving the delivery of services with a commitment to continuous improvement.

Coaching

Works to improve and reinforce performance of others. Facilitates their skill development by providing clear, behaviorally specific performance feedback, and making or eliciting specific suggestions for improvement in a manner that builds confidence and maintains self-esteem. Values the expertise of others and diversity.

Communications

Uses a variety of communication styles and strategies to foster open communications, the exchange of information, and discussion on an ongoing basis.

Organizational Understanding

Understands agendas and perspectives of others, recognizing and effectively balancing the interests and needs of one's own group with those of the broader organization.

Qualifications

University degree in Social Work, Management, or Business Administration, or equivalent combination of education and experience.
Comprehensive understanding of the social and community services sector and its role in supporting diverse populations.
Minimum three years of supervisory experience, including responsibility for overseeing staff and coordinating the effective delivery of programs and client services.
Previous supervisory experience in a unionized environment is preferred.
Proven management experience with demonstrated capacity to manage a small team in a high pace environment.
Proven ability to lead and promote a positive and professional team culture.
Demonstrated management experience with the ability to effectively lead and support a team in fast-paced environment.
Strong program management experience with a track record of meeting deliverables, achieving performance targets, and ensuring excellence in service delivery.
Excellent communication and interpersonal skills.
Ability to work independently and on a flexible schedule.
Strong computer skills with advanced Excel knowledge and database skills.
Excellent writing skills and strong attention to detail.

Other requirements

A satisfactory Vulnerable Sector Police Check (completed when offer is made)

Important Notice to Job Applicants

We strongly advise all applicants to apply for positions only through official and verified channels. Please ensure you are using legitimate links - either from our official website or trusted job platforms. Avoid third-party links or unsolicited messages and never share personal or financial information outside of secure, authorized application portals.

Polycultural reserves the right to post internally and externally.

In support of persons with disabilities, Polycultural asks that job applicants with disabilities who require accommodation in the recruitment and selection process, to please advise Human Resources, if contacted for an interview/testing, so that suitable accommodation can be arranged. (In compliance with AODA, 2005, Integrated Accessibility Standards). If you require assistance in sending your resume due to a disability, please contact Human Resources directly.

We thank everyone for their interest in Polycultural; however only those selected for an interview will be contacted. Polycultural Immigrant & Community Services hires based on merit and is committed to employment equity.

No phone calls please.

Apply About employer

More about this job

Responsibilities

Oversee the airport team at Toronto Pearson Airport, including hiring, training, supervising, scheduling, and managing timesheets for 50–75 employees. Coordinate hotel accommodations and arrival notifications, support the Program Manager, and promote professional conduct and high-quality refugee resettlement services.

Requirements

Requires a university degree in Social Work, Management, or Business Administration, or equivalent education and experience, along with at least three years of supervisory experience. Candidates should have social and community services knowledge, program management and team leadership experience, strong communication and writing skills, advanced Excel and database skills, and flexibility to work independently.

Skills

Staff Hiring and Supervision
Staff Training and Coaching
Scheduling and Workforce Planning
Payroll and Timesheet Administration
Hotel Accommodation Coordination
Program Management
Performance Management
Client Service Delivery
Communication
Time Management
Planning and Organization
Advanced Excel
Database Skills
Writing and Attention to Detail
Social and Community Services

Benefits

Paid Time Off at Christmas
Extended Health Insurance
Dental Insurance
RRSP Matching
Employee Assistance Program

Visa sponsorship

Not detected in the job text

Keywords

Refugee Resettlement
Social Work
Community Services
Program Coordination
Program Management
Staff Hiring
Staff Training
Staff Supervision
Workforce Scheduling
Timesheets
Payroll
Hotel Bookings
Notification of Arrival
Performance Management
Client Service Delivery
Team Leadership
Advanced Excel
Database Skills
Vulnerable Sector Police Check
Toronto Pearson Airport

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