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Added 4 hours ago
SP
Senior Director, Controllership & Operations Transformation
Salesforce Partner Canada
Toronto, ON
- Full-time
As the Senior Director within the Salesforce Controllership group, you will be the strategic owner of our Finance system architecture, data flow, and enhancement roadmap. It is a critical…
Added 8 hours ago
P&
Chef du Centre d’Excellence PGI | Director - ERP COE
Pratt & Whitney
Longueuil, QC
- Full-time
Nous sommes en pleine transformation numérique, redéfinissant notre manière de travailler, optimisant nos opérations et transformant nos produits et services pour améliorer les expériences…
Added 8 hours ago
NB
Senior advisor Digital Assets
National Bank of Canada
Montreal, QC
- Full-time
Within the Strategy, Data and Performance team, you will be part of a multidisciplinary group supporting the evolution of operational capabilities across Capital Markets. You will report to…
Added 10 hours ago
MF
Senior Portfolio Analyst
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
…and one of Canada’s Best Diversity Employers. Our vision and strategy aim to innovate the industry and support Canadians in achieving their financial…
Added 10 hours ago
R
Advisor, Business and Strategic Planning (Telework/Hybrid)
Radio-Canada
Toronto, ON
- Full-time
…and delivering engagement initiatives focused on change and…
Added 10 hours ago
B
Associate Director, Investment Platform (Contract)
BMO
Toronto, ON · FCP
- Full-time
Typically 7+ years of relevant experience in investment management, wealth management, product management, business transformation, strategy, project delivery, or a related field, and a…
Added 10 hours ago
B
National Director, Distribution & Operational Transformation
Belron
Montreal, QC · National Support Center_QC
- Full-time
…accomplished operations leader who can set a bold vision, accelerate transformation and elevate the performance of a complex national distribution network. Reporting to the Vice-President,…
Added 11 hours ago
A
Consulting Manager - Utilities Customer Experience and Transformation
Accenture
Montreal, QC
- Full-time
Lead and advise clients on customer transformation, customer operations, customer experience, contact center modernization, and digital customer strategy in the context of energy transition…
Added 12 hours ago
S
HIS Training Manager - Project REACH - Temporary Full-Time - 2026-18856 (2026-18856)
Sunnybrook
Toronto, ON
- Full-time
Sunnybrook is embarking on a multi-year digital, clinical transformation project to implement a new health information system (HIS) across all campuses and satellite sites, through Project…
Added 13 hours ago
B
Associate Director, Investment Platform (Contract)
BMO
Toronto, ON
- Full-time
Typically 7+ years of relevant experience in investment management, wealth management, product management, business transformation, strategy, project delivery, or a related field, and a…
Added 14 hours ago
B
Senior Workplace Strategist - Interior Design
BGIS
Montreal, QC
- Full-time
Actively delivers workplace strategy and functional programming services including the following activities:
Added 15 hours ago
M
Director, Print & Post Operations & Financial Management
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Director, Print & Post Operations & Financial Management will be a Senior leader and second-in-command to the Head of Print & Post. Combines operational leadership with financial and…
Added 17 hours ago
SC
Director - Design & Construction
Staples Canada
Richmond Hill, ON
- $125,300 to $156,600 USD / year
- Full-time
The Director, Construction and Engineering, has ownership and accountability for the design, construction, fixture and engineering teams. Partner with the VP, Design, Construction and Asset…
Added 18 hours ago
FI
Director of Sales, Mid-Market
Fulfillment IQ
Remote, Canada
- Full-time
- Remote
Our work spans three core practices: Supply Chain Consulting, Technology Delivery & Transformation, and Implementation. We help customers assess and design supply-chain strategies, select…
Added 19 hours ago
B
Senior Workplace Strategist - Interior Design
BGIS
Montreal, QC
- Full-time
Actively delivers workplace strategy and functional programming services including the following activities:
Added 19 hours ago
V
Senior Director, Issuing Solutions Sales, Canada
Visa
Toronto, ON
- Full-time
The Senior Director, Issuing Solutions Sales, Canada will serve as a senior commercial leader responsible for driving revenue growth, market expansion, and client adoption across Visa's…
Added 20 hours ago
PC
Enterprise Application - Experienced Designer, Senior Associate (Reliability Security Clearance Required)
Pwc Canada
Ottawa, ON
- Full-time
Support the delivery of customer transformation engagements, including customer strategy, experience design, brand design, and service/operating model improvements.
Added 20 hours ago
P
Enterprise Application - Experienced Designer, Senior Associate (Reliability Security Clearance Required)
PwC
Ottawa, ON · Toronto, ON
- Full-time
Support the delivery of customer transformation engagements, including customer strategy, experience design, brand design, and service/operating model improvements.
Added 20 hours ago
P
Managing Director & Strategic Advisor
PwC
Ottawa, ON
- Full-time
…Business Data Analytics, Business Performance Metrics, Business Transformation, Change Management, Coaching and Feedback, Communication, Creativity, Embracing Change, Emotional Regulation,…
Added 20 hours ago
N
Account Manager - Utilities-EN
Noramco
Montreal, QC
- Full-time
Reports to: Director, National Utility Sales Operations
Added 21 hours ago
N
Director, Enterprise Materials Management, Logistics & Trade Compliance
Nutrien
Saskatoon, SK
- Full-time
Reporting to the Senior Director, Procurement - NPK, the Enterprise Materials Management, Logistics & Trade Compliance will lead the enterprise strategy, governance, and continuous…
Added 21 hours ago
N
Director, Enterprise Materials Management, Logistics & Trade Compliance
Nutrien
Calgary, AB
- Full-time
Reporting to the Senior Director, Procurement - NPK, the Enterprise Materials Management, Logistics & Trade Compliance will lead the enterprise strategy, governance, and continuous…
Added 22 hours ago
Workforce Strategy & Talent Development Director (HRBP)
Open Text Corporation
Richmond Hill, ON
Shape the future of the organization through workforce, talent, and organizational strategy. As a Workforce Strategy & Talent Development Director, you’ll serve as a trusted advisor to…
Added 22 hours ago
KP
Vice President, Human Resources - Competition ID: 4825
Kwantlen Polytechnic University
Surrey, BC
- Full-time
The VP Human Resources provides executive leadership across various positions – Director, HR Systems & Talent Development; the Director, Labour Relations; and the Director, Workforce…
Added 22 hours ago
SI
Director - Design & Construction
Staples Inc.
Richmond Hill, ON
- Full-time
The Director, Construction and Engineering, has ownership and accountability for the design, construction, fixture and engineering teams. Partner with the VP, Design, Construction and Asset…

Pomerleau

End-to-End Process Analyst (TCL)

Montreal, QC, Canada

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Job details

Experience: Minimum of 5 years of experience specifically in process analysis, business analysis, continuous improvement, and/or digital transformation.
Posting language: English
Posted: Sep 17, 2026

Original job description

Job Description

Ready to build your career? We want to hear from you.

Under the supervision of the Director, Technology Initiative Delivery, and in your role as an End-to-End Process Analyst, you will play a key role in the evolution and optimization of our ways of working. You will be responsible for analyzing complex business processes, identifying key challenges, designing improvement roadmaps, and supporting the implementation of value-creating solutions. By leveraging a structured approach, data-driven insights, and a strong ability to engage stakeholders, you will contribute to enhancing operational performance, supporting digital transformation, and fostering an integrated process vision that serves the organization, its employees, and its clients.

What you will do

Understand business objectives through interviews with stakeholders.
Analyze existing documentation.
Facilitate interviews and workshops with stakeholders to document current processes and user journeys.
Map current end-to-end processes to identify pain points, risks, inefficiencies, and opportunities for improvement. Produce process mapping and modeling deliverables in accordance with BPMN standards.
Collaborate with business and technical Product Owners (POs) to document business requirements, functional requirements, and user stories.
Translate process maps into user journeys to guide the design of future-state processes centered on the Pomerleau employee experience.
Co-design target processes and user journeys aimed at delivering tangible improvements to the employee experience.
Collaborate with architects and developers to ensure functional and non-functional requirements are properly tracked and aligned with technological constraints.
Define User Acceptance Testing (UAT) test cases and support the QA team during test execution.
Lead UAT sessions with end users to validate proposed solutions.
Define performance indicators and measure the benefits of proposed improvements.
Collaborate with business, operational, and technology teams on transformation initiatives to rethink not only existing processes but also operating models.
Validate processes with subject matter experts before system configuration to reduce customization requests.
Contribute to the evolution of process governance frameworks in support of continuous improvement. Document validation steps and decision logs to facilitate governance and audit requirements.
Promote process standardization through a standards-driven approach and document any exceptions.

This role could be for you if you have

Minimum of 5 years of experience specifically in process analysis, business analysis, continuous improvement, and/or digital transformation.
Strong knowledge of BPMN standards, Lean philosophy, and Lean Six Sigma analytical methodologies.
Proficiency with process modeling tools such as Visio, Lucidchart, or Signavio.
Strong facilitation skills with the ability to lead cross-functional workshops.
Knowledge of digital platforms that support enterprise processes, such as ERP, HCM, and CRM systems.
Excellent analytical, synthesis, and influencing skills.

Candidates will be considered an even stronger fit if they possess the following assets:

BPM certification.

Strong understanding of system and enterprise software implementation processes.

Knowledge of Value Stream Mapping (VSM) and value chain mapping.
Knowledge of Service Design and user journey mapping.
Direct experience with HR, Finance, and/or Supply Chain business processes.
Experience using analytics tools such as Power BI and Databricks.
Experience applying methodologies that align business strategy, business capabilities, customer journeys, and end-to-end processes.

Benefits

RRSP with up to 5% employer matching
Hybrid work model for corporate roles
Employee stock ownership program
Career growth through real development opportunities
Transit pass reimbursement - get to work for free
Minimum 4 weeks of vacation from day one

For the past six years, we've proudly held the distinction of being one of Canada's Top 100 Employers.

Pomerleau is a national leader in construction, delivering major projects across Canada. We believe in creating a workplace where people feel respected, supported, and empowered to grow. Our culture is built on collaboration, trust, and a shared commitment to doing great work. If this speaks to you, apply for this role or connect with one of our recruiters to learn how we can support you throughout the process.

General Information

Job Location

Montreal, QC

Date Published

17-Sep-2026

Department

Information Technology

Employment Type

Permanent

Working Arrangement

Hybrid

Role Type

Full-Time

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More about this job

Responsibilities

The End-to-End Process Analyst will analyze complex business processes, identify inefficiencies, and design improvement roadmaps to optimize operational performance. They will facilitate stakeholder workshops, map current and future-state processes, and collaborate with technical teams to implement value-creating digital solutions.

Requirements

Candidates must have at least 5 years of experience in process analysis, business analysis, or digital transformation. Proficiency in BPMN standards, Lean methodologies, and process modeling tools like Visio or Signavio is required.

Skills

Process analysis
Business analysis
Continuous improvement
Digital transformation
BPMN
Lean philosophy
Lean Six Sigma
Process modeling
Visio
Lucidchart
Signavio
Stakeholder management
User journey mapping
UAT
Requirements gathering
Performance indicators

Benefits

RRSP with up to 5% employer matching
Hybrid work model
Employee stock ownership program
Career growth opportunities
Transit pass reimbursement
Minimum 4 weeks of vacation

Visa sponsorship

Not detected in the job text

Keywords

Process Analysis
Business Analysis
Continuous Improvement
Digital Transformation
BPMN
Lean Six Sigma
Visio
Lucidchart
Signavio
ERP
HCM
CRM
User Acceptance Testing
Value Stream Mapping
Service Design
Power BI
Databricks
Process Governance
Operational Performance
User Journeys

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