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Pomerleau

HR Platform & Systems Owner

Ottawa, ON, Canada
Levis, QC, Canada
Montreal, QC, Canada

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Job details

Experience: Minimum of 7 years of relevant experience in HR systems, product management, or business analysis.
Posting language: English
Posted: Sep 15, 2026

Original job description

Job Description

Ready to build your career? We want to hear from you.

At the heart of Pomerleau’s HR digital transformation, the HR Systems & Platform Owner ensures alignment between business needs, HR processes, and technology capabilities to maximize the value delivered to employees, managers, and HR teams.

Working closely with HR, IT, and external partners, the incumbent supports the definition and prioritization of the platform roadmap, ensures alignment and consistency across business requirements, HR processes, and implemented solutions, and oversees the governance of processes and data supported by SuccessFactors. This is done in close collaboration with the IT team responsible for the platform’s architecture, integrations, security, environments, and technical operations.

The incumbent also serves as a functional subject matter expert for HRIS Analysts, providing guidance on platform configuration, the design of business rules, and the adoption of best practices.

Key Responsibilities:

Product Management and Agile Delivery

Maintain and prioritize the product backlog, clearly distinguishing between incidents, service requests, and enhancement requests.
Collaborate with users to clarify business needs and translate them into user stories, functional requirements, and acceptance criteria.
Facilitate refinement, iteration planning, and review sessions, and monitor progress against delivery commitments.
Validate that delivered solutions meet business needs and established quality criteria.
Plan team capacity and allocate work based on priorities and the expertise required.

Platform Vision, Roadmap and Evolution

Collaborate with the Director and IT Program Manager to define and maintain the SAP SuccessFactors vision and roadmap, ensuring alignment with HR and organizational priorities.
Review new SAP SuccessFactors releases and assess their potential impacts, risks, and opportunities.
Coordinate release preparation activities, including planning, testing, issue resolution, documentation, communications, and deployment to production.
Collaborate with the Director and IT Program Manager to identify opportunities to improve, automate, and simplify processes in order to enhance the experience of employees, managers, and HR teams.
Assess initiatives based on their value, urgency, risks, dependencies, and available capacity.
Monitor changes through stabilization and measure the outcomes achieved.
Stay current on SuccessFactors capabilities and emerging HR technology practices.

Platform Governance and Evolution

Define and govern business rules, workflows, functional roles, integration requirements, and solution configurations, and collaborate with the IT team to ensure their consistent technical implementation across SuccessFactors and integrated systems.
Ensure the quality, integrity, protection, and traceability of HR data supported by the platform.
Ensure that functional requirements, test scenarios, and acceptance criteria are defined and validated in collaboration with the IT teams responsible for configuration, testing, and production deployment standards.
Plan and coordinate with IT teams on requirements related to system environments, production deployments, data anonymization, and licence management to support business priorities.

Application Support and Partner Management

Prioritize business needs and requests for enhancements or functional support assigned to external partners, in collaboration with IT teams for the platform’s technical components.
Lead support follow-up meetings with vendors, monitor service quality, and track risks, issues, and deliverables.
Analyze support metrics and recurring requests to recommend preventive measures and sustainable improvements.
Prepare performance reports to support decision-making related to enhancement requests associated with external services.

Collaboration and Team Development

Coach HRIS Analysts, particularly in requirements analysis, SuccessFactors configuration, business rule design, and testing practices.
Review proposed solutions, share best practices, and support the team in progressively developing greater autonomy.
Promote knowledge transfer and maintain clear documentation of decisions and implemented solutions.

QUALIFICATIONS AND SKILLS

Education & Experience

Bachelor’s degree in Human Resources, Business Administration, Information Technology, Information Systems, or a related field.
Minimum of 7 years of relevant experience in HR systems, product management, or business analysis.
Extensive experience with SAP SuccessFactors and the evolution and optimization of an integrated HR platform.
Experience with Agile delivery, vendor management, and working in a multi-stakeholder environment.
Demonstrated experience providing guidance, coaching, or development support to functional or HRIS analysts.
SAP SuccessFactors or Product Owner certification is considered an asset.

Key Competencies

Strong understanding of SuccessFactors configurations, business rules, integrations, system environments, and data governance.
Ability to translate strategic direction into clear priorities and tangible deliverables.
Strong influencing leadership skills, sound judgment, and a collaborative approach, with the ability to engage and mobilize stakeholders without direct reporting authority.
Excellent communication and facilitation skills, with the ability to explain complex topics clearly to different audiences.
Strong attention to detail, autonomy, analytical skills, and the ability to manage multiple priorities simultaneously.
Excellent command of French and English, both written and spoken

Benefits

RRSP with up to 5% employer matching
Hybrid work model for corporate roles
Employee stock ownership program
Career growth through real development opportunities
Transit pass reimbursement - get to work for free
Minimum 4 weeks of vacation from day one

For the past six years, we've proudly held the distinction of being one of Canada's Top 100 Employers.

The expected compensation range posted for this role applies to available work locations in Ontario and/or British Columbia. Offered compensation may vary from the posted range based on a candidate’s relevant skills, experience, qualifications, geographic location, and the final job for which they are hired.

Please view this job on Pomerleau’s official Career Site if the posted compensation range is unavailable on a third‑party job board.

Pomerleau is a national leader in construction, delivering major projects across Canada. We believe in creating a workplace where people feel respected, supported, and empowered to grow. Our culture is built on collaboration, trust, and a shared commitment to doing great work. If this speaks to you, apply for this role or connect with one of our recruiters to learn how we can support you throughout the process.

General Information

Job Location

Levis, QC
Montreal, QC
Ottawa, ON

Date Published

15-Sep-2026

Department

Talent & Culture

Min Compensation

79 000

Max Compensation

102 000

Compensation Frequency

Annual

Employment Type

Permanent

Working Arrangement

Hybrid

Role Type

Full-Time

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More about this job

Responsibilities

The HR Platform & Systems Owner manages the SAP SuccessFactors roadmap, ensuring alignment between business needs, HR processes, and technical capabilities. They also oversee platform governance, lead vendor management, and provide functional guidance to HRIS analysts.

Requirements

Candidates must hold a bachelor's degree in a relevant field and possess at least 7 years of experience in HR systems or product management. Extensive experience with SAP SuccessFactors and Agile delivery methodologies is required.

Skills

SAP SuccessFactors
Product management
Agile delivery
Business analysis
Vendor management
HRIS
Data governance
Stakeholder management
Process optimization
Requirements analysis
System configuration
Coaching
Change management
Project management
Technical documentation
Strategic planning

Benefits

RRSP with up to 5% employer matching
Hybrid work model
Employee stock ownership program
Career growth opportunities
Transit pass reimbursement
Minimum 4 weeks of vacation

Visa sponsorship

Not detected in the job text

Keywords

SAP SuccessFactors
HRIS
Product Management
Agile
Business Analysis
Data Governance
Vendor Management
HR Digital Transformation
System Architecture
Process Automation
Change Management
Stakeholder Engagement
Functional Requirements
User Stories
Release Management
System Integration
Business Rules
Performance Reporting
Coaching
Documentation
Human Resources
Information Technology
Construction
Platform Roadmap
Quality Assurance

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