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Added 8 mins ago
CRM & CDP Technical - Integration Analyst
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
Air Canada Vacations is executing a major business and technology transformation program (“Leapfrog”), including the implementation of a new Microsoft Dynamics CRM and Bloomreach Customer…
Added 39 mins ago
Senior Consultant- Commercial Digital Banking PO
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Canada
At least 4 years of Information Technology experience.
Added 39 mins ago
Operations Analyst/Specialist
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Investigate and resolve data, reporting and system-related issues while partnering with stakeholders to improve process effectiveness and user experience.
Added 1 hour ago
Data Analyst- IMG
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Experience in assisting organizations/agencies with system change initiatives through facilitation, problem solving, decision-making and conflict resolution.
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…modernization of the Carrier Data Exchange (CDE), the national system through which jurisdictions exchange accident, inspection and conviction information on commercial…
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Intern, Full Stack Software Engineer - Team Sprout - Winter 2027
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…years. We are proud to be the steward of Canadian CANDU nuclear…
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Epic Bridges and CorePoint Consultant
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Mississauga, ON · Montreal, QC
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The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients’ transformation journey. Powered by more than 255,000* people across 24 countries, ATCs will provide our…
Added 9 hours ago
Epic Bridges and CorePoint Consultant
Accenture
Mississauga, ON
Full-time
The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients’ transformation journey. Powered by more than 255,000* people across 24 countries, ATCs will provide our…
Added 9 hours ago
Epic Bridges and CorePoint Consultant
Accenture
Montreal, QC
Full-time
The Advanced Technology Centers (ATCs) is the engine for reinvention in our clients’ transformation journey. Powered by more than 255,000* people across 24 countries, ATCs will provide our…
Added 9 hours ago
IT Client Services - Help Desk Analyst (Full-Time)
City of Thunder Bay
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…IT Client Services and the technical guidance of Help Desk Analyst II, provides client support relating to Corporate information systems. Key responsibilities include ownership of client…
Added 9 hours ago
ERP Business Analyst
Husky Technologies
Bolton, ON
Full-time
…growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers who seek differentiation through…
Added 9 hours ago
Business Systems Analyst II - Forward Summit East 2026
TD
Toronto, ON
Full-time
Develop effective and efficient solutions by researching/analyzing current state system processes and defining technology solutions options / recommendations working closely with key…
Added 10 hours ago
Business Analyst 3
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Analyze process gaps, information flow obstacles, or system issues and identify opportunities for improvement.
Added 11 hours ago
Spontaneous Application – IT & Digital Technology
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Added 12 hours ago
Business Analyst - GOAPRDJP000001026
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Full-time
The Technology and Innovation ministry requires Information Technology (IT) professional resources to provide a Senior Technical Business Analyst for the project delivery of IMT ministry…
Added 12 hours ago
Senior BSA / Data Migration Specialist (Salesforce)
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UST is searching for an experienced Senior Business Systems Analyst / Data Migration Specialist to support data transformation or migration between Salesforce and surrounding eco system…
Added 13 hours ago
Functional Analyst
COFOMO
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Full-time
Hold a bachelor's degree in computer science, information technology or a related discipline, or compensate for the absence of the degree with additional relevant experience.
Added 13 hours ago
Organic Analyst
COFOMO
Quebec, QC
Full-time
Hold a bachelor's degree in computer science, information technology or a related discipline, or compensate for the absence of the degree with additional relevant experience.
Added 14 hours ago
Guidewire ClaimsCenter Solutions Analyst
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$90 to $110 CAD / hour
Contract
Guidewire ClaimCenter Solutions Analyst / Business Systems Analyst
Added 14 hours ago
IT Infrastructure Analyst Student
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Full-time
Are you currently pursuing a bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field? Are you passionate about technology and IT…
Added 15 hours ago
Sr. Business Systems Analyst
TD
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Full-time
As a Senior Business Systems Analyst you collect system requirements by developing an understanding of marketing business processes and systems we support. You will translate that business…
Added 15 hours ago
Senior Manager, Data Engineering
Heart & Stroke
Remote, Canada
Full-time · Remote
The Senior Manager, Data Engineering leads a team of data engineers, data analysts and business system analyst responsible for the end-to-end implementation of robust data engineering…

Pomerleau

SAP SuccessFactors Functional Analyst

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

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Original job description

Job Description

Ready to build your career? We want to hear from you.

Within the Enterprise Solutions department, the SAP SuccessFactors Functional Analyst works closely with HR teams, key users, and technology teams to enhance and maintain the HR solutions under their responsibility.

The incumbent combines a strong understanding of HR processes with hands-on experience in SAP SuccessFactors. They analyze business requirements, participate in solution design, perform functional configurations, execute required testing, and provide Level 2 functional support.

They contribute to projects, enhancement requests, and continuous improvement initiatives under the guidance of the manager responsible for HR solutions. The role requires an intermediate level of autonomy and does not include responsibilities related to people management, solution architecture, or technical system administration.

What you will do

Develop a strong understanding of HR processes and act as a trusted partner to HR teams and key users.
Gather, analyze, and document business requirements, translating them into clear and effective functional specifications.
Facilitate or participate in workshops with stakeholders to identify opportunities for process improvement and optimization.
Configure and enhance the SAP SuccessFactors modules under your responsibility while following established standards and best practices.
Perform functional impact analyses and recommend solutions aligned with business needs.
Maintain thorough functional documentation to ensure traceability of requirements, configurations, and decisions.
Prepare and execute functional testing, document results, and follow up on issues through resolution.
Support key users during user acceptance testing and ensure delivered solutions meet approved requirements.
Participate in deployments, validation activities, and post-implementation stabilization efforts.
Create and maintain user documentation, guides, and reference materials.
Contribute to user training and knowledge transfer activities for HR partners and key stakeholders.
Act as the functional escalation point for complex Level 2 incidents and requests, analyzing issues and coordinating resolution efforts when required.
Identify root causes of recurring incidents and recommend sustainable improvements to optimize HR solutions.
Participate in the continuous evolution of SAP SuccessFactors by evaluating new features and release impacts.
Collaborate with technical teams, vendors, and various stakeholders to ensure the consistency and quality of delivered solutions.
Contribute to governance, planning, and continuous improvement activities related to HR processes and ways of working.

This role could be for you if you have

A bachelor's degree in Human Resources, Business Administration, Information Systems, or a related field.
At least 5 years of experience in Human Resources, HR systems, or a closely related HR environment.
A minimum of 3 years of hands-on experience with SAP SuccessFactors in a functional, configuration, or application support role.
Practical experience with one or more SAP SuccessFactors modules, such as Employee Central,
Recruiting, Performance & Goals, Compensation, Learning, or Succession.
Strong experience in business analysis, process improvement, functional configuration, and enterprise solution testing.
Experience providing Level 2 functional support and resolving application-related issues.
The ability to manage multiple priorities, requests, and deliverables in a dynamic environment.
Experience working in an Agile environment and with Jira or similar tools (an asset).
Excellent written and verbal communication skills in both English and French.
Proficiency with Microsoft 365 applications.

You Will Also Stand Out If You Have

Strong analytical, problem-solving, and critical-thinking skills.
Excellent organizational skills, attention to detail, and a commitment to quality.
A customer-focused mindset and the ability to build collaborative relationships with a variety of stakeholders.
The ability to simplify complex functional concepts and adapt communication to different audiences.
Strong autonomy, initiative, and sound judgment.
A collaborative mindset, intellectual curiosity, and a commitment to continuous learning and development.
The ability to work effectively with both business and technical stakeholders across diverse teams.

Benefits

RRSP with up to 5% employer matching
Hybrid work model for corporate roles
Employee stock ownership program
Career growth through real development opportunities
Transit pass reimbursement - get to work for free
Minimum 4 weeks of vacation from day one

For the past six years, we've proudly held the distinction of being one of Canada's Top 100 Employers.

Pomerleau is a national leader in construction, delivering major projects across Canada. We believe in creating a workplace where people feel respected, supported, and empowered to grow. Our culture is built on collaboration, trust, and a shared commitment to doing great work. If this speaks to you, apply for this role or connect with one of our recruiters to learn how we can support you throughout the process.

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More about this job

Responsibilities

The SAP SuccessFactors Functional Analyst acts as a partner to HR teams to configure, maintain, and optimize HR solutions. They are responsible for gathering business requirements, executing functional testing, and providing Level 2 support for system incidents.

Requirements

Candidates must hold a bachelor's degree and possess at least 5 years of experience in HR systems, including 3 years of hands-on SAP SuccessFactors configuration. Strong analytical skills and the ability to work in an Agile environment are essential for this role.

Skills

SAP SuccessFactors
Business analysis
Functional configuration
HR processes
Process improvement
Functional testing
User acceptance testing
Level 2 support
Requirement gathering
Documentation
Stakeholder management
Agile
Jira
Microsoft 365
Problem-solving
Communication

Benefits

RRSP with up to 5% employer matching
Hybrid work model
Employee stock ownership program
Career growth opportunities
Transit pass reimbursement
Minimum 4 weeks of vacation

Visa sponsorship

Not detected in the job text

Keywords

SAP SuccessFactors
Employee Central
Recruiting
Performance & Goals
Compensation
Learning
Succession
Business Analysis
Functional Configuration
Agile
Jira
Microsoft 365
HR Systems
Process Improvement
User Acceptance Testing
Functional Specifications
Enterprise Solutions
System Documentation
Stakeholder Management
Root Cause Analysis

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