Find work in Canada.

331,048 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Save this search

Added 3 mins ago
Health Information Systems Specialist
Region of Waterloo
Waterloo, ON
Creates project plans to support the planning and implementation of new/modified provincial, divisional, and departmental health information systems, including an electronic health record.…
Added 1 hour ago
E-Discovery Services Project Manager
Fasken
Ottawa, ON
Full-time
The E-Discovery Services Project Manager (EDS PM) is responsible for managing end-to-end e-discovery projects for litigation, investigation, and regulatory matters. Acting as a liaison…
Added 1 hour ago
Lead Infrastructure Architect
Financial Services Regulatory Authority of Ontario (FSRA)
Toronto, ON
Full-time
…define requirements, provide expert advice, and ensure effective project delivery and issue…
Added 2 hours ago
Information Technology Manager
Acquird.io
Toronto, ON · Greater Toronto Area, Canada
$100,000 to $120,000 CAD / year
Full-time
You're an IT Manager who never stopped being a Systems Administrator. You've led a small team, but you're equally comfortable in an ERP workflow, a network dashboard, and a Microsoft 365…
Added 2 hours ago
System Administrator, Level 3
Donna Cona
Ottawa, ON
Full-time
Donna Cona Inc. is currently seeking a System Administrator, Level 3 for one of our key government clients. This posting is for an incorporated contract engagement and is not an employment…
Added 2 hours ago
Sales Administration Coordinator
Vast-Auto Distribution
Montreal, QC
Full-time
Administer the Salesforce CRM platform, including user training, access management, customer support, and ongoing communication with the system administrator in Springfield.
Added 3 hours ago
Manager, Campus Security Operations and Systems
Douglas College
New Westminster, BC
Full-time
…best practices and innovative solutions translate to effective project planning, budget management and quality…
Added 4 hours ago
Administrator, Site
McKay Metis Group
Fort McMurray, AB
Temporary
Reporting to the Manager, Project Controls, the Site Administrator is responsible for a variety of site administration related duties.
Added 4 hours ago
Office Manager / Administration Manager
Kinsight
Port Moody, BC
Full-time · Temporary
Administrator experience with MS/Sharepoint or Sharevision an asset
Added 5 hours ago
Real Estate Sales Administrator
SEYMOUR PACIFIC DEVELOPMENTS LTD.
Campbell River, BC
Full-time
The Real Estate Sales Administrator is responsible for coordinating residential real estate sales administration and construction contract administration activities. This role serves as a…
Added 5 hours ago
Project Administrator
BGIS
Winnipeg, MB
Full-time
The Project Administrator is responsible for project administration activities including but not limited to maintaining project documentations, completing project set up, financial and…
Added 6 hours ago
Network & Security Administrator
Robert Half
Vancouver, BC
$120,000 to $140,000 CAD / year
Full-time
This is a Network & Security Administrator role with a well-established IT Services company in downtown Vancouver. In this role, you’ll play an important role as part of the network…
Added 6 hours ago
Senior CAD Administrator
Seaspan
North Vancouver, BC
Full-time
The CAD Administrator supports end users and manages the organization's CAD environment from initial design through project completion. This role is responsible for the implementation,…
Added 6 hours ago
AI DevOps Specialist (AI Enablement & Secure DevOps)
Celestica International LP
Toronto, ON
Project Governance: Oversee the HPS-designated GCP AI projects (e.g., gcp-ai-hps), including security permissions, service accounts, and IAM roles.
Added 6 hours ago
IT Manager
Acquird.io
Toronto, ON
$100,000 to $120,000 CAD / year
Full-time
You're an IT Manager who never stopped being a Systems Administrator. You've led a small team, but you're equally comfortable in an ERP workflow, a network dashboard, and a Microsoft 365…
Added 6 hours ago
ServiceNow Administrator
Pomerleau
Montreal, QC
Full-time
The ServiceNow Administrator is responsible for the day-to-day operation of the platform and for ensuring compliance with governance, security, and operational standards established by both…
Added 6 hours ago
ServiceNow Administrator
Pomerleau
Saint-Georges, QC · St-Georges, QC
Full-time
The ServiceNow Administrator is responsible for the day-to-day operation of the platform and for ensuring compliance with governance, security, and operational standards established by both…
Added 6 hours ago
Cloud Administrator – Microsoft Azure
Techso
Montreal, QC
Full-time
Techso is looking for a Cloud Administrator – Microsoft Azure to support clients in designing, deploying, securing, and optimizing their cloud environments.
Added 6 hours ago
Contracts Administrator (PRN - Approx 5 hours per week)
ActivMed Practices & Research, LLC.
Burlington, ON
Part-time
The Contracts Administrator is responsible for drafting various contractor and employment agreements and amendments. This role partners closely with HR and executive leadership to ensure…
Added 6 hours ago
Accountant / Administrative Assistant
TalentSphere Staffing Solutions
Calgary, AB
Full-time
Book Keeper / Project Assistant and Administrator
Added 6 hours ago
ServiceNow Administrator
Pomerleau
Quebec, QC
Full-time
The ServiceNow Administrator is responsible for the day-to-day operation of the platform and for ensuring compliance with governance, security, and operational standards established by both…
Added 6 hours ago
Systems Administrator
Westerkirk
Calgary, AB
…Victoria, British Columbia, is seeking an experienced Systems Administrator to join its Information Technology team in Calgary. WCI is a single-family office managing assets through…
Added 7 hours ago
EarthWorks Student Research Assistant
EarthWorks at Capilano University
Vancouver, BC
Full-time
The Student Research Assistant, under the supervision and direction of faculty or an administrator, will assist with creative activity, research and scholarship-related activities. Typical…
Added 7 hours ago
Project Finance Administrator, Research Accounting
University of Calgary
Calgary, AB
Full-time
The Department of Research Accounting within Finance is currently seeking a Full-time Limited Term Project Finance Administrator for approximately 6 months.
Added 7 hours ago
Technical Analyst - Technology - Education Centre
Rocky View Schools
Airdrie, AB
Full-time
Writes and reviews user requirement documents, procedures, forms, Statements of Work, and Project Charters as needed

Pomerleau

ServiceNow Administrator

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 21, 2026
Posting language: English
Posted: Sep 21, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Description

Ready to build your career? We want to hear from you.

Within the Enterprise Solutions team, the ServiceNow Administrator is responsible for ensuring the stability, security, performance, and governance of the ServiceNow platform. The incumbent serves as the guardian of the platform’s health, ensuring it remains reliable, robust, and scalable in support of the organization’s business and technology operations.

The ServiceNow Administrator is responsible for the day-to-day operation of the platform and for ensuring compliance with governance, security, and operational standards established by both ServiceNow and Pomerleau. The administrator works closely with development teams, product owners, architects, project managers, and business partners to maintain a secure and high-performing environment while enabling the continuous evolution of the platform’s capabilities. Teams operate in an Agile environment, participating in daily stand-ups and using user stories and Jira to manage and track work.

The incumbent is also responsible for managing platform access, environments, technical changes, performance, integrations, and compliance, while implementing the controls and governance mechanisms required to support the platform’s growth, scalability, and maturity.

What you will do

Administer the ServiceNow platform on a day-to-day basis across all environments, including development, testing, pre-production, and production.
Plan, coordinate, and execute platform upgrades, patches, and version releases.
Perform and coordinate environment cloning activities in accordance with established standards.
Monitor and manage technical incidents affecting the platform and coordinate their resolution.
Participate in maintenance windows, deployment activities, and production releases.
Coordinate business continuity, recovery, and restoration activities during major incidents.
Proactively monitor platform performance, stability, and availability.
Establish and maintain metrics and indicators to measure the health and performance of the ServiceNow environment.
Analyze performance issues and coordinate corrective actions to ensure platform reliability.

Support and optimize integrations, interfaces, and MID Servers.

Partner with ServiceNow during platform health assessments and implement recommended improvements.
Administer platform roles, permissions, and access control mechanisms to ensure a secure environment.
Coordinate identity and access management activities, including user provisioning and integration with corporate authentication platforms.
Ensure configurations and administrative practices comply with corporate standards and regulatory requirements.
Act as a steward for changes that may impact platform security, access controls, or stability.
Support compliance with information security requirements and governance frameworks, including ISO 27001.
Establish, maintain, and enhance governance processes that support the growth and sustainability of the platform.
Evaluate the impact of technical and functional changes and validate deployment and rollback strategies.
Contribute to the continuous improvement of ServiceNow administrative and operational practices.

Provide recommendations to improve platform stability, security, and operational efficiency.

Maintain accurate and up-to-date administrative, operational, and technical documentation.
Collaborate closely with developers, architects, product owners, and operations teams.
Serve as a trusted ServiceNow subject matter expert for internal stakeholders.
Provide advanced support for complex or critical incidents.
Participate in knowledge sharing, mentoring, and capability development across the team.
Contribute to the planning and evolution of the ServiceNow technical and operational roadmap.

This role could be for you if you have

A bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field.
A minimum of 5 years of experience administering enterprise applications or SaaS platforms.
At least 3 years of hands-on experience with the ServiceNow platform.
Experience administering ServiceNow roles, groups, permissions, and security controls.
Strong understanding of integration technologies, including REST, SOAP, OAuth, Active Directory, and Single Sign-On (SSO).
Experience supporting critical production environments.
Knowledge of ITIL best practices (an asset).
Experience with DevOps tools and change management practices (an asset).
Knowledge of cloud environments and SaaS architectures.
Experience in the construction industry or within a large multi-site organization (an asset).
Proficiency with Microsoft 365 and working knowledge of Jira.
ServiceNow Certified System Administrator (CSA) certification (a strong asset).
CIS-ITSM, CAD, or equivalent ServiceNow certifications (an asset).

You Will Also Stand Out If You Have

A strong customer service mindset and passion for delivering exceptional support.

Outstanding operational discipline and attention to detail.

A strong focus on governance, compliance, and risk management.
Excellent analytical and problem-solving abilities.

A collaborative approach and the ability to positively influence stakeholders.

The ability to work independently in a complex and evolving environment.
Strong communication skills with the ability to engage effectively at all levels of the organization.
The ability to manage multiple priorities while maintaining high-quality outcomes.
A proactive mindset focused on continuous improvement.
Recognized technical leadership and the ability to serve as a trusted platform expert.

Benefits

RRSP with up to 5% employer matching
Hybrid work model for corporate roles
Employee stock ownership program
Career growth through real development opportunities
Transit pass reimbursement - get to work for free
Minimum 4 weeks of vacation from day one

For the past six years, we've proudly held the distinction of being one of Canada's Top 100 Employers.

Pomerleau is a national leader in construction, delivering major projects across Canada. We believe in creating a workplace where people feel respected, supported, and empowered to grow. Our culture is built on collaboration, trust, and a shared commitment to doing great work. If this speaks to you, apply for this role or connect with one of our recruiters to learn how we can support you throughout the process.

Apply About employer

More about this job

Responsibilities

The ServiceNow Administrator ensures the stability, security, and performance of the platform through day-to-day operations and governance. They coordinate platform upgrades, manage access controls, and collaborate with cross-functional teams to support scalable business operations.

Requirements

Candidates need a bachelor's degree and at least 5 years of experience with enterprise applications, including 3 years specifically with ServiceNow. Proficiency in integration technologies and a ServiceNow Certified System Administrator (CSA) certification are highly valued.

Skills

ServiceNow Administration
Platform Governance
Identity and Access Management
REST
SOAP
OAuth
Active Directory
Single Sign-On
ITIL
DevOps
Jira
Microsoft 365
SaaS Architecture
Incident Management
Change Management
ISO 27001

Benefits

RRSP with up to 5% employer matching
Hybrid work model
Employee stock ownership program
Career growth opportunities
Transit pass reimbursement
Minimum 4 weeks of vacation

Visa sponsorship

Not detected in the job text

Keywords

ServiceNow
CSA
CIS-ITSM
CAD
SaaS
ITIL
Agile
Jira
MID Server
REST
SOAP
OAuth
Active Directory
SSO
ISO 27001
DevOps
Cloud Environments
Platform Governance
Incident Management
Change Management
Construction Industry
Enterprise Solutions
System Administration
Identity Management
Access Control
Technical Documentation
Platform Upgrades
Environment Cloning
Business Continuity

Report this job