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Added 10 mins ago
TS
Class 1 Lowbed Driver – Kootenays, BC (On-site in the West Kootenays, BC)
The Sutherland Group of Companies
Kelowna, BC
- Full-time
…America, recognized for its commitment to safety, innovation, and service excellence. Sutco provides an industry-leading level of professionalism, aimed at meeting the satisfaction, safety…
Added 10 mins ago
HG
Manager Guest Services
Hilton Grand Vacations
ON · ON, Canada
- Full-time
Oversees and completes all front office leader daily tasks. Manages day-to-day staffing needs, plans and assigns work and establishes performance and development goals for team members.
Added 10 mins ago
Shipping Coordinator
Siemens
Concord, ON · Peterborough, ON
We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change…
Added 10 mins ago
SG
Sales Manager - Montreal, Quebec - Legacy Division (Full Time)
Southern Glazer’s Wine and Spirits, LLC
Montreal, QC
- Full-time
Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the…
Added 10 mins ago
Industry Advisor - Public Safety
Softchoice
Ottawa, ON
· Plan, advise, facilitate, and drive actionable insights from executive level customer meetings to assist the Softchoice team in understanding and addressing their technical and…
Added 11 mins ago
CB
Production Assembler
Cornerstone Building Brands
Calgary, AB
- Full-time
…projects. Backed by this strength, Ply Gem Canada is a growing leader in the Canadian building products industry, delivering innovative, high-quality, and customizable solutions supported…
Added 11 mins ago
CB
CDL Truck Driver
Cornerstone Building Brands
Calgary, AB
- Full-time
…projects. Backed by this strength, Ply Gem Canada is a growing leader in the Canadian building products industry, delivering innovative, high-quality, and customizable solutions supported…
Added 25 mins ago
WO
Team Lead
Workwear Outfitters
Ottawa, ON
- Full-time
…of stores and mobile trucks across Canada is an undisputed leader of safety footwear and work apparel. We are a committed team of expert specialists like no other. Our philosophy is that a…
Added 25 mins ago
W
Business Administraton Lead
Wajax
Sudbury, ON
- Full-time
Accounts Receivable Support: Partner with the Accounts Receivable team to assist with collections and resolve customer account inquiries as needed.
Added 25 mins ago
SV
Registered Practical Nurse RPN LTC -Unscheduled - HCC
Schlegel Villages
Hamilton, ON
- Part-time
Follow plans of care (or service plans) in accordance with the standards of the College of Nurses and able to identify and report any changes in the resident’s well-being to the Charge…
Added 25 mins ago
WI
Journeyperson Electrician
Waiward Industrial LP
Edmonton, AB
- Other
As a leader in our industry, we believe diversity and inclusion strengthen our team and are committed to making sustainable progress in our company and the communities and clients we serve.…
Added 25 mins ago
A
Systems Integration Engineer
AtkinsRéalis
Montreal, QC · Quebec, QC
- Full-time
AtkinsRealis is truly a world leader in its field and has been chosen to design and build some of the world's most prestigious projects. In Canada, our Rail, Transit Systems and…
Added 25 mins ago
CF
Personal Trainer
Crunch Fitness Canada
London, ON
- $25 to $40 CAD / hour
- Full-time
…uniforms, manager-of-the-month perks, seminars, conferences, and team-building events (including lunches, dinners, and workouts), and…
Added 25 mins ago
CF
Personal Trainer
Crunch Fitness Canada
North Dumfries, ON · Galt, ON
- $25 to $40 CAD / hour
- Full-time
…uniforms, manager-of-the-month perks, seminars, conferences, and team-building events (including lunches, dinners, and workouts), and…
Added 25 mins ago
A
Sales & Service Lead (Full-Time) - Royalmount
ALO
Mont-Royal, QC
- Full-time
The Sales & Service Lead is integral to the elevating the guest experience at ALO. They will ensure we deliver our targets for engagement, guest education and interaction, create a…
Added 25 mins ago
HM
Material Handler
Hyundai Mobis (Mobis Parts Canada)
Markham, ON
- Contract
Must be team-oriented and customer service-focused.
Added 25 mins ago
CE
Network Engineer
Capgemini Engineering
Toronto, ON
- Full-time
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies…
Added 40 mins ago
PC
Assistant Store Manager - Full-Time
PVH Corp.
London, ON
- Full-time
…a passionate Assistant Manager who can deliver a top-notch customer experience, oversee key operational functions, drive performance and maintain a high-functioning, motivated team, while…
Added 40 mins ago
Field Service Technician
Source Atlantic Ltd.
Truro, NS
We have an exciting opportunity for a Field Service Technician to join our team in Truro, NS. We are committed to attracting skilled talent in Atlantic Canada and are flexible in how we…
Added 40 mins ago
H
Lab Technician I (Contract)
Hoya
Winnipeg, MB
- Full-time
HOYA Vision Care: As a global leader in optical technology, HOYA Vision Care is dedicated to providing innovative vision care solutions for every stage of a patient’s life. A steadfast…
Added 40 mins ago
TI
Bilingual Customer Care Representative
TTI, Inc.
Toronto, ON
- Full-time
Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, outdoor equipment, and floorcare products? At TTI, we are known for our…
Added 40 mins ago
ER
Senior Sales Coordinator
Empire Roofing
Georgetown, ON
- Full-time
Coordinate scheduling and logistics for sales team meetings, customer meetings, and other sales-related activities.
Added 40 mins ago
T
Financial Planner
TD
Brampton, ON · Vaughan, ON
- Full-time
Collaborating with your team to achieve shared objectives while enhancing the client experience and demonstrating a commitment to service excellence
Added 40 mins ago
T
Personal Banker
TD
Greater Napanee, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 40 mins ago
T
Personal Banker
TD
Seaforth, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…

Pomeroy Lodging

Front Desk Agent

Dawson Creek, BC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

We are looking for a Front Desk Agent to join our team!

Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!

Job Description

As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the first impression on each of our guests. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable.

Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.

Key Focuses

Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
Answers phones and welcomes guests in a prompt and courteous manner.
Keeps track of arrivals, departures, and in-house daily activities and organizes VIP amenities where appropriate.
Efficiently books guest reservations requested by phone, in person, or online.
Processes check-ins, and check-outs, registers transactions, and provides information on hotel services and room location.

Experience/Passions/Education

Post-Secondary education in hotel/hospitality management or events planning required
Minimum 1 year of experience in a Front Desk Position or similar guest service role in the hotel industry preferred
Opera PMS experience and knowledge of Lightspeed PMS is an asset
Technically Proficient
Strong communication and interpersonal skills.

Hourly Pay Range

Starting at $19.10 per hour

Working Conditions

This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

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More about this job

Responsibilities

Create a welcoming, professional first impression, respond to guest needs and complaints, and keep the front desk, lobby, and entrance presentable. Manage reservations, arrivals and departures, check-ins and check-outs, transactions, guest information, VIP amenities, and room revenue goals.

Requirements

Post-secondary education in hotel or hospitality management or event planning is required. At least one year of front desk or similar hotel guest-service experience is preferred; Opera PMS experience and knowledge of Lightspeed PMS are assets, along with strong communication and interpersonal skills.

Skills

Guest Service
Problem-Solving
Organization
Communication
Interpersonal Skills
Complaint Resolution
Reservation Booking
Check-In and Check-Out Processing
Transaction Processing
Revenue Maximization
Attention to Detail
Opera PMS
Lightspeed PMS

Benefits

Competitive Wages
Health and Wellness Benefit Plan
Paid On-the-Job Training
Additional Learning Opportunities
Personal and Professional Growth Opportunities
Five Personal Days After 90 Days of Continuous Full-Time Employment
Pomeroy Stay Travel Program

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Hospitality
Hotel Operations
Guest Service
Guest Complaints
Reservations
Check-In
Check-Out
Room Revenue
VIP Amenities
Opera PMS
Lightspeed PMS
Hotel Services
Event Planning
Hotel Management
Night Audit

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