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Added 9 mins ago
HG
Manager Guest Services
Hilton Grand Vacations
ON · ON, Canada
- Full-time
The Guest Services Manager is expected to provide the highest level of Member and Guest service at every point of contact through the use of communications, organizational and interpersonal…
Added 9 mins ago
W
(CAN) Part-Time General Merchandise Associate
Walmart
Stratford, ON
- Part-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 9 mins ago
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(CAN) General Merchandise Associate
Walmart
Tsawwassen, BC
- Part-time
…location and processes recovery merchandise from the Customer Service desk and other areas of the…
Added 9 mins ago
B
Trade Desk Support Analyst, Summer 2027 (Co-op/Internship) - 4 months
BMO
Toronto, ON · FCP
- Full-time
Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.
Added 9 mins ago
I
Console Operator
ISM
Regina, SK
- Full-time
The Console Operator position operates a computer console, service desk and all peripheral equipment with a high level of competence. The successful candidate will be responsible for…
Added 24 mins ago
TH
Plumbing and Electrical Sales Part Time - WINDSOR
The Home Depot
Windsor, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 24 mins ago
TH
Seasonal Sales Part Time - OAKVILLE TRAFALGAR
The Home Depot
Canada
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 24 mins ago
TH
Order Picker Part Time - OAKVILLE TRAFALGAR
The Home Depot
Canada
- Part-time
…out of the store and loaded onto the truck. As part of the Service Desk team, Order Picker associates need to be comfortable handling basic customer order-related transactions, such as POS…
Added 24 mins ago
TH
Plumbing and Electrical Sales Part Time - OAKVILLE TRAFALGAR
The Home Depot
Canada
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 24 mins ago
TH
Flooring Associate Part Time (CARLETON PLACE)
The Home Depot
Carleton Place, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 24 mins ago
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Apple IT Technical Support or Helpdesk Technician
I8IS - Infiniti Software Solutions
Toronto, ON
- Full-time
Job Title: Apple IT Technical Support or Help Desk Technician
Added 24 mins ago
CC
Auto Collision Repair Planner
CSN Collision
Pickering, ON
- $50,000 to $100,000 CAD / year
- Full-time
Insurance Liaison: Manage relationships with insurance adjusters, insurance image desk appraisers and Direct Repair Programs (DRPs), ensuring all documentation meets guidelines for seamless…
Added 24 mins ago
AC
Parts & Operations Support Coordinator
A&H Custom Machine
Burlington, ON
- Full-time
…administrative and hands-on warehouse support to the parts and service department. The successful candidate will work closely with the Senior Technical Parts Coordinator and Logistics Lead,…
Added 24 mins ago
S
Information Technology Support Engineer
SMARTFOX
ON · Ontario, Canada
- $65,000 to $110,000 CAD / year
- Full-time
Own tickets from open to close in ServiceNow, Jira Service Management, Freshservice, or Zendesk, keeping users informed and SLAs on track
Added 39 mins ago
M
Hub Patient Services Specialist
McKesson
Mississauga, ON · Montreal, QC
- Full-time
…individuals with experience in healthcare administration, customer service, patient support, or call centre environments who are passionate about delivering an exceptional patient…
Added 39 mins ago
CL
Distribution Digital Support Specialist (Bilingual)
Canada Life
Winnipeg, MB
- Full-time
Service Desk or Help Desk experience will be considered an asset
Added 54 mins ago
GF
Overnight Customer Service Representative (Motivator) – Medicine Hat Carry and Dunmore
GoodLife Fitness
Dunmore, AB · Medicine Hat, AB
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 54 mins ago
GF
Customer Service Representative (Motivator) - Regina Albert and 25 Ave
GoodLife Fitness
Regina, SK
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 54 mins ago
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Part-Time Front Desk Associate - Park Royal, West Vancouver
Myo
Vancouver, BC
- Part-time
At Myo, we offer a dynamic and collaborative environment where exceptional service meets meaningful impact. As a Front Desk Associate, you’ll be the face of our clinics - creating a…
Added 54 mins ago
M
Part-Time Front Desk Associate - Chinatown
Myo
Vancouver, BC
- Part-time
Front Desk Associates (FDA) at Myo are responsible for providing exceptional service and hospitality, managing all aspects of clinic front desk operational tasks, and providing consistent…
Added 1 hour ago
Desk Medical Assistant
Winnipeg Regional Health Authority
Winnipeg, MB
…compassion and quality are at the core of Klinic’s customer service system. This role requires an understanding of advanced access principles and concepts to support access and patient flow…
Added 1 hour ago
S
Microsoft 365 Administrator
SMARTFOX
Canada
- Full-time
Partner with the security, network, and service desk teams on projects and escalations
Added 1 hour ago
M
Part-Time Front Desk Associate - Chinatown
Myo
Vancouver, BC
- $19 to $22 CAD / hour
- Part-time
Front Desk Associates (FDA) at Myo are responsible for providing exceptional service and hospitality, managing all aspects of clinic front desk operational tasks, and providing consistent…
Added 1 hour ago
MO
Library Assistant 2
Municipality of Chatham-Kent
Blandford-Blenheim, ON · Merlin, ON · Blenheim, ON
- Part-time
…combination of education and experience.Minimum two years public service experience…
Added 1 hour ago
Guest Service Agent
Northland Properties
Langley (District), BC · Langley, BC
First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our…

Pomeroy Lodging

Front Desk Agent

Dawson Creek, BC, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Oct 26, 2026

Original job description

We are looking for a Front Desk Agent to join our team!

Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!

Job Description

As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the first impression on each of our guests. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable.

Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.

Key Focuses

Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
Answers phones and welcomes guests in a prompt and courteous manner.
Keeps track of arrivals, departures, and in-house daily activities and organizes VIP amenities where appropriate.
Efficiently books guest reservations requested by phone, in person, or online.
Processes check-ins, and check-outs, registers transactions, and provides information on hotel services and room location.

Experience/Passions/Education

Post-Secondary education in hotel/hospitality management or events planning required
Minimum 1 year of experience in a Front Desk Position or similar guest service role in the hotel industry preferred
Opera PMS experience and knowledge of Lightspeed PMS is an asset
Technically Proficient
Strong communication and interpersonal skills.

Hourly Pay Range

Starting at $19.10 per hour

Working Conditions

This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

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More about this job

Responsibilities

Create a welcoming, professional first impression, respond to guest needs and complaints, and keep the front desk, lobby, and entrance presentable. Manage reservations, arrivals and departures, check-ins and check-outs, transactions, guest information, VIP amenities, and room revenue goals.

Requirements

Post-secondary education in hotel or hospitality management or event planning is required. At least one year of front desk or similar hotel guest-service experience is preferred; Opera PMS experience and knowledge of Lightspeed PMS are assets, along with strong communication and interpersonal skills.

Skills

Guest Service
Problem-Solving
Organization
Communication
Interpersonal Skills
Complaint Resolution
Reservation Booking
Check-In and Check-Out Processing
Transaction Processing
Revenue Maximization
Attention to Detail
Opera PMS
Lightspeed PMS

Benefits

Competitive Wages
Health and Wellness Benefit Plan
Paid On-the-Job Training
Additional Learning Opportunities
Personal and Professional Growth Opportunities
Five Personal Days After 90 Days of Continuous Full-Time Employment
Pomeroy Stay Travel Program

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Hospitality
Hotel Operations
Guest Service
Guest Complaints
Reservations
Check-In
Check-Out
Room Revenue
VIP Amenities
Opera PMS
Lightspeed PMS
Hotel Services
Event Planning
Hotel Management
Night Audit

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