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Added 10 mins ago
CS
Instructor, HealthTech Innovation (Toronto)
Circuit Stream
Toronto, ON
- $1,650 CAD / week
- Contract
Delivery: In person at the University of Toronto Hart House
Added 10 mins ago
LH
PSYC-Psychologist
Lifemark Health Group
Calgary, AB
- Part-time
…substance misuse, adjustment and interpersonal issues within the person’s psycho-social…
Added 10 mins ago
CS
Senior Associate Lawyer
Consortium SG International Inc
Vancouver, BC
- Full-time
Proficiency in additional languages and experience serving international or cross-border clients in multicultural environments are strong assets
Added 10 mins ago
PC
Mechanical Engineering Co-op Student - May 2027 (8-Month Term)
Parkland Corporation
Burnaby, BC
- Other
…pressure vessel analysis using industry codes and standards, in-house calculation templates, and industry-leading…
Added 55 mins ago
RS
Promotions Producer
Rogers Sports & Media
Mississauga, ON
- Full-time
Conceptualize, write, edit and execute compelling in-house video shoots and merchandise promotions to “tell a story”
Added 1 hour ago
R
RBC Open House Financial Planning- EN
RBC
Montreal, QC
- Full-time
Lorena Biason, Regional Vice-President, Financial Planning – Quebec would like to invite you to an open house on the evening of Wednesday January 13th, 2027 between 5:00 p.m. and 7:00 p.m.
Added 2 hours ago
HC
REGISTERED PRACTICAL NURSE
Health Careers Canada
London, ON
- Full-time
…care and services. The team has quick access to refer to in-house Social Workers, Outreach Workers, Community Developers, and support staff specializing in the areas of Mental Health,…
Added 4 hours ago
RB
RBC Open House Financial Planning
Royal Bank of Canada
Montreal, QC
- Full-time
Lorena Biason, Regional Vice-President, Financial Planning – Quebec would like to invite you to an open house on the evening of Wednesday January 13th, 2027 between 5:00 p.m. and 7:00 p.m.
Added 5 hours ago
I
Cluster Site Reliability Engineer
iFrame
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Calm under load. You will be the named person on a $50M-ARR account when something goes wrong.
Added 5 hours ago
PC
Mechanical Engineering Co-op Student - May 2027 (8-Month Term)
Parkland Corporation
Burnaby, BC
- Other
…pressure vessel analysis using industry codes and standards, in-house calculation templates, and industry-leading…
Added 5 hours ago
PC
Mechanical Engineering Co-op Student - May 2027 (8-Month Term)
Parkland Corporation
Burnaby, BC
- Other
…pressure vessel analysis using industry codes and standards, in-house calculation templates, and industry-leading…
Added 5 hours ago
M
Front of House - Server
Moxies
Hamilton, ON
- Full-time
…menu, but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless…
Added 5 hours ago
SH
Slating Clerk
Shared Health-Soins Communs
Winnipeg, MB
- Internship
Must have good communication skills with diverse groups with competing interests and demonstrate flexibility in dealing with constant change
Added 5 hours ago
M
Front of House - Host/Hostess
Moxies
Hamilton, ON
- Full-time
…menu, but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless…
Added 5 hours ago
Slating Clerk
Winnipeg Regional Health Authority
Winnipeg, MB
Must have good communication skills with diverse groups with competing interests and demonstrate flexibility in dealing with constant change
Added 6 hours ago
Promotions Producer
Rogers Communications
Mississauga, ON
Conceptualize, write, edit and execute compelling in-house video shoots and merchandise promotions to “tell a story”
Added 6 hours ago
TB
Sales Consultant
THE BRICK WAREHOUSE LIMITED
Hamilton, ON
- Full-time
Company Description THE BRICK WAREHOUSE LIMITED is a building materials company headquartered at New Penderel House on High Holborn in London, United Kingdom. The organization focuses on…
Added 7 hours ago
TS
Case Worker I - U
The Salvation Army in Canada
Yellowknife, NT
- Full-time
Immediately reporting critical incidents to the on-call supervisor or the House Coordinator
Added 8 hours ago
Executive Legal Officer
Manitoba Justice
Winnipeg, MB
…of seven years in the legal profession. The ELO acts as in-house counsel to the Chief Justices and the Chief Judge of the courts of Manitoba consistent with a solicitor-client relationship…
Added 9 hours ago
S
Community Support Worker - Kelowna
Strive
Kelowna, BC
- Part-time
SIL staff work collaboratively to implement person-centred plans that promote skill development, emotional regulation, and meaningful community inclusion
Added 10 hours ago
TS
Case Worker I - U
The Salvation Army Canada and Bermuda Territory
Yellowknife, NT
- Full-time
Immediately reporting critical incidents to the on-call supervisor or the House Coordinator
Added 10 hours ago
VS
Puppy Raiser
Volunteer Success
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- Full-time
As an NSD Puppy Raiser, you help us to raise a service dog by helping them learn house manners and socialization, and exposing them to new people, places, and experiences.
Added 10 hours ago
PL
Front Desk Agent
Pomeroy Lodging
Calgary, AB
- Full-time
This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed
Added 10 hours ago
PA
Applications Designer & Estimator
ProVantage Automation
Brantford, ON
- $100,000 to $140,000 CAD / year
- Full-time
…and secondary packaging lines to custom machinery designed in-house, we engineer, build, and deliver high-performance automation systems that help CPG clients gain a competitive…
Added 10 hours ago
P1
Senior Human Resources Generalist
Point 1 Displays
Montreal, QC
- Full-time
…in retail marketing. With almost all manufacturing done in-house at our 154,000 ft² facility in Montreal (Lachine), and with our award-winning design team and quality-focused production…

Pomeroy Lodging

Front Desk Agent

Calgary, AB, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

We are looking for a Front Desk Agent to join our team!

Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!

Job Description

As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the first impression on each of our guests. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable.

Key Focuses

Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
Answers phones and welcomes guests in a prompt and courteous manner.
Keeps track of arrivals, departures, and in-house daily activities and organizes VIP amenities where appropriate.
Efficiently books guest reservations requested by phone, in person, or online.
Processes check-ins, and check-outs, registers transactions, and provides information on hotel services and room location.

Experience/Passions/Education

Previous experience in front desk or in a hotel is an asset.
Strong communication and interpersonal skills.
Tech-savvy.

Amazing Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continued full-time employment.
Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
Pomeroy Stay Travel Program.
Food and Beverage discounts at the Botanicus Kitchen + Bar.

Working Conditions

This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.

At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We inspire associates to tap into their intuition to anticipate guest’s every desire. At Westin, we offer our guests countless opportunities to maintain their well-being while restoring a sense of control so that they leave feeling better than when they arrived.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

Apply on LinkedIn About employer

More about this job

Responsibilities

Welcome guests and handle reservations, check-ins, check-outs, transactions, phone inquiries, and requests for information about hotel services. Maintain a professional and attentive front desk presence, respond to complaints, keep guest-facing areas presentable, track daily guest activity, arrange VIP amenities, and help maximize room revenue.

Requirements

Previous front desk or hotel experience is an asset, and strong communication and interpersonal skills are expected. Candidates should be tech-savvy and able to work varied shifts, stand for extended periods, and occasionally lift or bend.

Skills

Guest Service
Communication
Interpersonal Skills
Problem-Solving
Organization
Reservation Booking
Check-In And Check-Out Processing
Transaction Processing
Phone Etiquette
Complaint Resolution
Attention To Detail
Technology Proficiency
Revenue Maximization
Guest Relations

Benefits

Competitive Wages
Health And Wellness Benefit Plan
Paid On-The-Job Training
Learning Opportunities
Growth And Development Opportunities
Personal Days
Discounted Hotel Room Rates
Food And Beverage Discounts

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Hospitality
Guest Services
Guest Experience
Reservations
Check-In
Check-Out
Hotel Services
Room Revenue
Financial Goals
Guest Complaints
VIP Amenities
Phone Inquiries
Transaction Processing
Lobby Presentation
Arrivals And Departures
Night Audit
Customer Service
Interpersonal Communication
Problem-Solving
Organization
Technology Proficiency

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Work requirements

Jobs in Canada