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Added 6 mins ago
Small Business Investor & Owner (Acquisition / Partnership Opportunity)
Taj Rugs
Vaughan, ON
Full-time
…itself on offering expert, pressure-free guidance to help each customer find the perfect piece for their home. Our long-standing relationships with artisans worldwide enable us to deliver…
Added 6 mins ago
Vice President Revenue Management
Binary Stream Software - Microsoft ERP Solutions
Canada
Full-time
Software & Services Commercialization. Experience pricing, packaging, and selling software and professional services together to maximize customer and commercial value.
Added 6 mins ago
MyChart Help Desk Administrator Care Exp, Quality & Safety
St. Michael's Hospital
Toronto, ON
Temporary
…responsible for escalating urgent concerns to the appropriate leader or team when they are unable to address the issue. The role is crucial to ensuring patients and staff are able to…
Added 6 mins ago
Customer Service Representative, Service BC Help Desk
Maximus Canada
Victoria, BC
Other
…operational expertise, technology innovation, and digitally enabled customer engagement to deliver fast solutions. Today, we proudly support many federal, provincial and municipal programs…
Added 6 mins ago
Director – Financial Reporting and Optimization
Air Transat
Montreal, QC
Full-time
A true change agent and mobilizing leader, the incumbent drives the evolution and continuous improvement of financial processes to support the organization’s growth and performance.
Added 6 mins ago
Senior Finance Manager
Swim Recruiting
Vancouver, BC
$85,000 to $130,000 CAD / year
Full-time
The ideal candidate is a hands-on, analytical finance leader with experience managing complex accounting environments and partnering with cross-functional teams across multiple entities and…
Added 6 mins ago
Staff Software Engineer – AI
Thomson Reuters
Toronto, ON
Full-time
As a Staff Software Engineer – AI on the Confirmation Product Engineering team, you will be a hands-on technical leader building and delivering production platform and AI capabilities. This…
Added 6 mins ago
People and Culture Business Partner Director
GreenShield
Toronto, ON
Full-time
P&C products and programs: Deliver P&C cycles and business initiatives while creating an exceptional employee and leader experience. Work with COEs and leaders to support a diverse,…
Added 6 mins ago
Associate Insurance Advisor (Mandarin Speaking)
Co-operators
Toronto, ON · North York, ON
Full-time
Our Distribution team aspires to be the leader in client engagement among Canadian Insurers. We strive to provide a seamless and personalized client experience. Our knowledgeable and…
Added 8 mins ago
Asset Engineer
ENERCON
Montreal, QC
ENERCON, une entreprise de renommée mondiale établie en Allemagne depuis plus de 40 ans, se positionne en tant que leader dans l'industrie de la conception et de la fabrication d'éoliennes.…
Added 8 mins ago
CSR
Sonepar
Edmonton, AB
You will be joining a market leader with over 40 years of experience to help you elevate your potential.
Added 8 mins ago
Community General Manager, Imperial Service
CIBC
Toronto, ON · Albion, PE · PCF-Albion
Full-time
Client Experience – Lead by example and show your team how to deepen relationships and meet client financial needs while providing a high standard of service using our experience…
Added 8 mins ago
Community General Manager, Imperial Service
CIBC
Toronto, ON
Full-time
Client Experience – Lead by example and show your team how to deepen relationships and meet client financial needs while providing a high standard of service using our experience…
Added 8 mins ago
Community General Manager II
CIBC
Sarnia, ON
Full-time
Client Experience – Lead by example and show your team how to deepen relationships and meet client financial needs while providing a high standard of service using our experience…
Added 8 mins ago
Banking Centre Leader - Sherbrooke
CIBC
Sherbrooke, QC
Full-time
…working towards a shared goal - delivering an exceptional client experience. As a people leader, you’ll hire, develop, and coach your team, inspiring them to perform at their best. You’ll…
Added 8 mins ago
Community General Manager, Imperial Service
CIBC
Listowel, ON
Full-time
Client Experience – Lead by example and show your team how to deepen relationships and meet client financial needs while providing a high standard of service using our experience…
Added 8 mins ago
Community General Manager, Imperial Service
CIBC
Sarnia, ON
Full-time
Client Experience – Lead by example and show your team how to deepen relationships and meet client financial needs while providing a high standard of service using our experience…
Added 8 mins ago
Banking Centre Leader III
CIBC
Kelowna, BC
Full-time
…working towards a shared goal - delivering an exceptional client experience. As a people leader, you’ll hire, develop, and coach your team, inspiring them to perform at their best. You’ll…
Added 8 mins ago
Banking Centre Leader I
CIBC
Treherne, MB
Full-time
…working towards a shared goal - delivering an exceptional client experience. As a people leader, you’ll hire, develop, and coach your team, inspiring them to perform at their best. You’ll…
Added 8 mins ago
Banking Centre Leader - Miramichi, NB
CIBC
Miramichi, NB
Full-time
…working towards a shared goal - delivering an exceptional client experience. As a people leader, you’ll hire, develop, and coach your team, inspiring them to perform at their best. You’ll…
Added 8 mins ago
Banking Centre Leader I
CIBC
Fort Nelson 2, BC
Full-time
…working towards a shared goal - delivering an exceptional client experience. As a people leader, you’ll hire, develop, and coach your team, inspiring them to perform at their best. You’ll…
Added 8 mins ago
Banking Centre Leader III
CIBC
Yellowknife, NT
Full-time
…working towards a shared goal - delivering an exceptional client experience. As a people leader, you’ll hire, develop, and coach your team, inspiring them to perform at their best. You’ll…
Added 8 mins ago
Banking Centre Leader II
CIBC
Dawson Creek, BC
Full-time
…working towards a shared goal - delivering an exceptional client experience. As a people leader, you’ll hire, develop, and coach your team, inspiring them to perform at their best. You’ll…
Added 8 mins ago
Banking Centre Leader I
CIBC
Eston, SK
Full-time
…working towards a shared goal - delivering an exceptional client experience. As a people leader, you’ll hire, develop, and coach your team, inspiring them to perform at their best. You’ll…
Added 8 mins ago
Community General Manager, Imperial Service
CIBC
Toronto, ON
Full-time
Coaching, Customer Experience (CX), Leadership, People Management, Performance Management

Pomeroy Lodging

Front Desk Attendant

Vermilion, AB, Canada

Job type: Full-time
Apply by: Oct 29, 2026
Posting language: English
Posted: Sep 29, 2026

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Original job description

We are looking for a Front Desk Agent to join our team!

Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!

Job Description

As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the first impression on each of our guests. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable.

Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.

Key Focuses

Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
Answers phones and welcomes guests in a prompt and courteous manner.
Keeps track of arrivals, departures, and in-house daily activities and organizes VIP amenities where appropriate.
Efficiently books guest reservations requested by phone, in person, or online.
Processes check-ins, and check-outs, registers transactions, and provides information on hotel services and room location.

Experience/Passions/Education

Previous experience in front desk or in a hotel is an asset.
Strong communication and interpersonal skills.
Tech-savvy.

Working Conditions

This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

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More about this job

Responsibilities

Welcome guests, answer calls, manage reservations, and process check-ins, check-outs, and transactions while providing information about hotel services. Maintain a professional and attentive front desk presence, resolve guest complaints, keep public areas presentable, track daily guest activity, and help maximize room revenue.

Requirements

Previous front desk or hotel experience is an asset, along with strong communication and interpersonal skills and comfort using technology. The role requires flexibility to work day, afternoon, or evening shifts on weekdays or weekends, with occasional night audit shifts, and the ability to stand for extended periods and sometimes lift or bend.

Skills

Communication
Interpersonal Skills
Problem-Solving
Organization
Customer Service
Guest Relations
Complaint Resolution
Reservation Booking
Check-In And Check-Out Processing
Transaction Processing
Telephone Etiquette
Attention To Detail
Technology Proficiency
Revenue Maximization

Benefits

Competitive Wages
Health And Wellness Benefit Plan
Paid On-The-Job Training
Learning Opportunities
Personal And Professional Development Opportunities
Five Personal Days Per Year After 90 Days Of Continuous Full-Time Employment
Pomeroy Stay Travel Program

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Hotel
Hospitality
Guest Services
Guest Relations
Reservations
Check-In
Check-Out
Room Revenue
Financial Goals
Complaint Resolution
Telephone
VIP Amenities
Hotel Services
Night Audit
Lobby
Customer Service

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