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Added 11 mins ago
7
Store Leader (Manager) Trainee
7-Eleven
Creston, BC
- Full-time
The Store Leader is the heart and soul of the store. A Store Leader with an Assistant or two make up the store’s leadership team executing merchandising and marketing initiates, driving…
Added 11 mins ago
C
Banking Centre Leader III (18-month)
CIBC
Aurora, ON
- Full-time
…working towards a shared goal - delivering an exceptional client experience. As a people leader, you’ll hire, develop, and coach your team, inspiring them to perform at their best. You’ll…
Added 11 mins ago
C
Community General Manager II, Imperial Service
CIBC
Burlington, ON
- Full-time
Client Experience – Lead by example and show your team how to deepen relationships and meet client financial needs while providing a high standard of service using our experience…
Added 11 mins ago
CI
Sales Associate
Carters Inc.
Belleville, ON
- Part-time
Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
Added 11 mins ago
CI
Sales Associate
Carters Inc.
Brampton, ON
- Part-time
Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience
Added 11 mins ago
5
Welding Supervisor
56385b92-402c-477a-89b4-4599bbee0c03
Bratt's Lake No. 129, SK
- Full-time
Ensure the Safe Work Procedure (SWP) is being followed and enforced by the Line Leader.
Added 11 mins ago
SC
Investment Attraction Manager
Strathcona County
Sherwood Park, AB
- Full-time
Are you a strategic economic development leader who can turn market opportunities into meaningful investment and long-term economic growth?
Added 11 mins ago
Engineer - Manufacturing
Linamar Corporation
Guelph, ON
3+ years of experience within a relevant role and industry.
Added 11 mins ago
B
Inside Sales Representative
b62761d3-67ef-479c-8865-4f8052c92bc6
Chilliwack, BC
- $65,000 to $80,000 CAD / year
- Full-time
2+ years of experience in inside sales, quoting, or customer service
Added 26 mins ago
TS
Class 1 Lowbed Driver – Kootenays, BC (On-site in the West Kootenays, BC)
The Sutherland Group of Companies
Kelowna, BC
- Full-time
Experience hauling oversize and overweight loads
Added 26 mins ago
Shipping Coordinator
Siemens
Concord, ON · Peterborough, ON
We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change…
Added 26 mins ago
SG
Sales Manager - Montreal, Quebec - Legacy Division (Full Time)
Southern Glazer’s Wine and Spirits, LLC
Montreal, QC
- Full-time
Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the…
Added 26 mins ago
Industry Advisor - Public Safety
Softchoice
Ottawa, ON
…innovation, world-class partnerships, and deep expertise of a leader in AI and digital transformation. This includes access to WWT’s Advanced Technology Center (ATC), a collaborative…
Added 26 mins ago
TC
Human Resources Director
Trenton Cold Storage
Trenton, ON
- Full-time
Help shape the employee experience across a national warehouse network.
Added 26 mins ago
HV
Lab Technician I (Contract)
Hoya Vision Care
Winnipeg, MB
- Contract
For over 60 years, HOYA Vision Care has been a passionate leader in optical technology innovation. As a manufacturer of high quality, high performing eyeglass lenses, we continuously aim to…
Added 26 mins ago
CB
Production Assembler
Cornerstone Building Brands
Calgary, AB
- Full-time
…projects. Backed by this strength, Ply Gem Canada is a growing leader in the Canadian building products industry, delivering innovative, high-quality, and customizable solutions supported…
Added 26 mins ago
CB
CDL Truck Driver
Cornerstone Building Brands
Calgary, AB
- Full-time
…projects. Backed by this strength, Ply Gem Canada is a growing leader in the Canadian building products industry, delivering innovative, high-quality, and customizable solutions supported…
Added 41 mins ago
WO
Team Lead
Workwear Outfitters
Ottawa, ON
- Full-time
…of stores and mobile trucks across Canada is an undisputed leader of safety footwear and work apparel. We are a committed team of expert specialists like no other. Our philosophy is that a…
Added 41 mins ago
W
Business Administraton Lead
Wajax
Sudbury, ON
- Full-time
The Business Administration Leader is a key contributor to business planning, budgeting, forecasting, and operational support activities. Working cross-functionally with stakeholders, the…
Added 41 mins ago
SV
Registered Practical Nurse RPN LTC -Unscheduled - HCC
Schlegel Villages
Hamilton, ON
- Part-time
…hands-on, Genuine and humble; as well as, the values of the Customer Experience Credo (Know Me, Be Present, Walk in My Shoes, Earn Trust and Follow…
Added 41 mins ago
GT
Technology Delivery Manager
Greater Toronto Airports Authority
Toronto, ON
- Full-time
…Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 2,100 GTAA…
Added 41 mins ago
NA
Estimating Co-op Student
North American Construction Group Inc.
Acheson, AB
- Other
Valuable experience in the construction and mining industry.
Added 41 mins ago
A
Systems Integration Engineer
AtkinsRéalis
Montreal, QC · Quebec, QC
- Full-time
AtkinsRealis is truly a world leader in its field and has been chosen to design and build some of the world's most prestigious projects. In Canada, our Rail, Transit Systems and…
Added 41 mins ago
CF
Personal Trainer
Crunch Fitness Canada
London, ON
- $25 to $40 CAD / hour
- Full-time
Continuous Mentorship: Guidance from experienced fitness leaders with over 100 years of combined experience
Added 41 mins ago
CF
Personal Trainer
Crunch Fitness Canada
North Dumfries, ON · Galt, ON
- $25 to $40 CAD / hour
- Full-time
Continuous Mentorship: Guidance from experienced fitness leaders with over 100 years of combined experience

Pomeroy Lodging

Front Desk Manager

Vermilion, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: Minimum of 1 year of experience in a Front Desk Position.
Posting language: English
Posted: Oct 26, 2026

Original job description

We are looking for a Front Desk Manager to join our team!

If you are a person who enjoys leading a team, a dynamic work environment, socializing with people, and values organization, this is the perfect job for you!

Job Description

As a Front Desk Manager, you will lead your team in exceeding guest expectations and creating lasting positive impressions on each guest. Your role is very important because you are your team's leader, teacher, and role model. Additionally, you will achieve excellence by leading and teaching your people to make business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. You will deliver this leadership throughout the orientation, training, performance management, and communication processes.

Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.

Key Focuses

Is visible in operations throughout the day, supporting quality first impressions at the front desk, lobby, and guest entrance.
Mentors team to anticipate guests’ needs, respond promptly, and warmly welcome all guests.
Develops and maintains positive working relationships and communication with all departments and team members, supporting the hotel and each team within it to reach their goals.
Provides direct reports with the resources, training, direction, coaching, and feedback required for their continuous development.
Creates schedules that meet peak demand periods while delivering budgeted labour costs. Manages expense lines within budgeted parameters.
Executes assigned deliverables in a manner that requires little or no follow-up, both in terms of timeliness, scope, and quality.

Experience/Passions/Education

Minimum of 1 year of experience in a Front Desk Position.
Minimum 3 years in a leadership role.
Strong communication and interpersonal skills.
Tech-savvy.

Working Conditions

This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

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More about this job

Responsibilities

Lead and develop the front desk team through orientation, training, coaching, performance management, and ongoing communication to deliver excellent guest service. Oversee front desk operations, coordinate with other departments, create schedules that meet demand and labor budgets, and manage expenses and performance goals.

Requirements

Requires at least one year of front desk experience and at least three years in a leadership role. Candidates should have strong communication and interpersonal skills and be comfortable using technology; no education requirement is stated.

Skills

Team Leadership
Guest Service
Communication
Interpersonal Skills
Coaching
Training
Performance Management
Scheduling
Budget Management
Expense Management
Team Development
Technology Proficiency
Organization
Decision-Making

Benefits

Competitive Wages
Health and Wellness Benefit Plan
Paid On-the-Job Training
Learning Opportunities
Personal and Professional Development Opportunities
Five Personal Days per Year After 90 Days of Continuous Full-Time Employment
Pomeroy Stay Travel Program

Visa sponsorship

Not detected in the job text

Keywords

Front Desk Management
Hospitality
Guest Service
Guest Expectations
Team Leadership
Front Desk Operations
Orientation
Training
Performance Management
Team Communication
Coaching
Feedback
Staff Scheduling
Peak Demand
Labor Costs
Budget Management
Expense Management
Performance Metrics
Financial Goals
Guest Relations
Hotel Operations
Night Audit

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