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Added 3 mins ago
CO
Artistic Supervisor, Student Theatre
City of Burlington
Burlington, ON · Student Theatre Centre
- Full-time
The City of Burlington is seeking an experienced and passionate arts leader to join Burlington Student Theatre as the Artistic Supervisor, Student Theatre.
Added 18 mins ago
C
Manager, Systems Development - Agentic Salesforce Delivery
Co-operators
Guelph, ON · Mississauga, ON · Toronto, ON
- Full-time
Strict confidentiality is required as a leader, with respect to sensitive matters and employees’ personal information.
Added 33 mins ago
Coffee - Operator Coffee Bar
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Selkirk, MB
…to provide personalized service for our customers. Become a leader at one of our on-site cafés. There you will have the opportunity to become a coffee and tea expert, and polish you…
Added 33 mins ago
Department Sales Manager, Footwear
Sporting Life Group
Burlington, ON
As a leader on our shop floor, you’ll combine your love for footwear and operational expertise to create a standout retail experience. You’ll set the tone as a role model for outstanding…
Added 33 mins ago
Front Line Leader - Fiberline
Global Cellulose Fibers
Grande Prairie, AB
The Front Line Leader - Fiberline at the Grande Prairie Mill will be responsible for safely and efficiently utilizing operations, maintenance and support resources to maximize the…
Added 34 mins ago
BS
Assistant Director, IT Services
Burnaby School District - SD41
Burnaby, BC
- Contract
Assists the Director in developing, implementing, and monitoring the department technology strategy, operational plans, service priorities, and technology investment recommendations.
Added 1 hour ago
PA
Department Leader (evenings)
Princess Auto Ltd.
Saint John, NB
- Full-time
As an Afternoon/Evening Leader (Team Leader Trainee) at Princess Auto you will help create a fun, safe and unique shopping experience for our customers. We call it Royal Service. You will…
Added 1 hour ago
VC
Regional Program Medical Director - Primary Care, Home and Community Health
Vancouver Coastal Health
Vancouver, BC
- Part-time
Vancouver Coastal Health (VCH) is seeking an engaging and collaborative clinical staff leader for the role of Regional Program Medical Director, Primary Care, Home and Community Care who…
Added 1 hour ago
WH
Patient Care Representative
WELL Health Diagnostic Centres
Orangeville, ON
- Full-time
…We are proud to be recognized year after year as an industry leader, earning distinctions such as Canada’s Best Managed Companies, Great Place to Work®, Canada’s Top Growing Companies from…
Added 1 hour ago
WH
Patient Care Representative
WELL Health Diagnostic Centres
Milton, ON
- Full-time
…We are proud to be recognized year after year as an industry leader, earning distinctions such as Canada’s Best Managed Companies, Great Place to Work®, Canada’s Top Growing Companies from…
Added 1 hour ago
SC
Bilingual National Sales Coordinator
Sysco Canada Inc.
Quebec, QC
- Full-time
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide…
Added 1 hour ago
L&
Supply Chain Co-op
Lindt & Sprüngli (Canada), Inc
Toronto, ON · LCA - CAN - Corporate - Head Office - Toronto - ON
- Full-time
Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate.
Added 1 hour ago
L&
Supply Chain Engineering Co-op
Lindt & Sprüngli (Canada), Inc
Mississauga, ON · LCA - CAN - Plant - Operations Center - Mississauga - ON
- Full-time
Lindt & Sprüngli is recognized as a leader in the market for premium quality chocolate.
Added 1 hour ago
S
Department Manager, Bakery
Save-On-Foods
Powell River, BC
- Full-time
We are hiring a Department Manager, Bakery at our Save-On-Foods location in Powell River, BC.
Added 1 hour ago
T
Business Intelligence Specialist
TD
Ottawa, ON · Toronto, ON
- Full-time
…faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together,…
Added 1 hour ago
T
Branch Manager III
TD
Regina, SK
- Full-time
A dedicated and committed leader who can make an impact on the team and positively influence them and achieve results with effective negotiation, problem-solving and communication skills
Added 1 hour ago
T
Personal Banking Associate
TD
AB
- Full-time
…faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together,…
Added 1 hour ago
T
Personal Banker Trainee
TD
Calgary, AB
- Full-time
…faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together,…
Added 1 hour ago
TS
Day Service Facilitator
The Salvation Army Canada and Bermuda Territory
Winnipeg, MB
- Full-time
Responsible for the completion and secure storage of records and documentation in accordance with agency policies and procedures, and the Department of Families’ requirements.
Added 1 hour ago
NA
Security & Technology Services Manager
New Age Group
Concord, ON
- Full-time
The Security & Technology Services Manager is the senior technical leader responsible for the development, delivery, support, programming, integration, cybersecurity, managed technology…
Added 1 hour ago
TC
Fixed Assets Manager
Transdev Canada
Brampton, ON
- $120,000 to $145,000 CAD / year
- Contract
Ensure that all records and reports are stored to the required standard and communicated to within the engineering department as necessary.
Added 1 hour ago
OD
R&D Category Manager (Contract)
One Degree Organic Foods
Mission, BC
- $76,700 to $94,300 CAD / year
- Full-time
…regularly submitting the collected data to the Quality Control department, actively participating in ongoing compliance verification…
Added 2 hours ago
PL
Front Desk Manager
Pomeroy Lodging
Vermilion, AB
- Full-time
…guest. Your role is very important because you are your team's leader, teacher, and role model. Additionally, you will achieve excellence by leading and teaching your people to make…
Added 2 hours ago
PL
Front Desk Agent
Pomeroy Lodging
Dawson Creek, BC
- Full-time
…shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and…
Added 2 hours ago
PL
Front Desk Supervisor
Pomeroy Lodging
Vermilion, AB
- Full-time
…guest. Your role is very important because you are your team's leader, teacher, and role model. Additionally, you will achieve excellence by leading your people to make business decisions…

Pomeroy Lodging

Front Desk Manager

Vermilion, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: Minimum of 1 year of experience in a Front Desk Position.
Posting language: English
Posted: Oct 26, 2026

Original job description

We are looking for a Front Desk Manager to join our team!

If you are a person who enjoys leading a team, a dynamic work environment, socializing with people, and values organization, this is the perfect job for you!

Job Description

As a Front Desk Manager, you will lead your team in exceeding guest expectations and creating lasting positive impressions on each guest. Your role is very important because you are your team's leader, teacher, and role model. Additionally, you will achieve excellence by leading and teaching your people to make business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. You will deliver this leadership throughout the orientation, training, performance management, and communication processes.

Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.

Key Focuses

Is visible in operations throughout the day, supporting quality first impressions at the front desk, lobby, and guest entrance.
Mentors team to anticipate guests’ needs, respond promptly, and warmly welcome all guests.
Develops and maintains positive working relationships and communication with all departments and team members, supporting the hotel and each team within it to reach their goals.
Provides direct reports with the resources, training, direction, coaching, and feedback required for their continuous development.
Creates schedules that meet peak demand periods while delivering budgeted labour costs. Manages expense lines within budgeted parameters.
Executes assigned deliverables in a manner that requires little or no follow-up, both in terms of timeliness, scope, and quality.

Experience/Passions/Education

Minimum of 1 year of experience in a Front Desk Position.
Minimum 3 years in a leadership role.
Strong communication and interpersonal skills.
Tech-savvy.

Working Conditions

This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

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More about this job

Responsibilities

Lead and develop the front desk team through orientation, training, coaching, performance management, and ongoing communication to deliver excellent guest service. Oversee front desk operations, coordinate with other departments, create schedules that meet demand and labor budgets, and manage expenses and performance goals.

Requirements

Requires at least one year of front desk experience and at least three years in a leadership role. Candidates should have strong communication and interpersonal skills and be comfortable using technology; no education requirement is stated.

Skills

Team Leadership
Guest Service
Communication
Interpersonal Skills
Coaching
Training
Performance Management
Scheduling
Budget Management
Expense Management
Team Development
Technology Proficiency
Organization
Decision-Making

Benefits

Competitive Wages
Health and Wellness Benefit Plan
Paid On-the-Job Training
Learning Opportunities
Personal and Professional Development Opportunities
Five Personal Days per Year After 90 Days of Continuous Full-Time Employment
Pomeroy Stay Travel Program

Visa sponsorship

Not detected in the job text

Keywords

Front Desk Management
Hospitality
Guest Service
Guest Expectations
Team Leadership
Front Desk Operations
Orientation
Training
Performance Management
Team Communication
Coaching
Feedback
Staff Scheduling
Peak Demand
Labor Costs
Budget Management
Expense Management
Performance Metrics
Financial Goals
Guest Relations
Hotel Operations
Night Audit

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