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Added 7 mins ago
NB
Manager, Financing Solutions
National Bank of Canada
Langley (District), BC · City of Langley, BC
- Full-time
National Bank is experiencing significant growth across Western Canada, creating exciting opportunities for ambitious banking professionals to help shape the future of our Commercial…
Added 7 mins ago
PG
Junior Project Manager
Prica Group Construction Management
Waterloo, ON
- Full-time
…residential and commercial sectors. We are committed to responsible growth and expansion, environmental beauty, and sustainable living for future generations. We have earned a reputation…
Added 7 mins ago
E
Project Manager, Transmission Projects
EPCOR
AB · Edmonton, Alberta
- Full-time
We’re seeking a Project Manager to lead and deliver a portfolio of Transmission projects and programs that support system growth and capital maintenance, as outlined in the General Tariff…
Added 7 mins ago
Energy Engineering Internship - 2027
Mott MacDonald
Toronto, ON
Resilient, solution-oriented mindset, with a focus on continuous growth and delivering value
Added 7 mins ago
Product Manager
DSV
Milton, ON
The Product Manager, Trade Lane Development APAC is responsible for driving sustainable growth on the assigned trade lane(s) in ocean freight. The TLM influences and aligns the trade lane…
Added 8 mins ago
TC
Corporate Social Responsibility Manager (Maternity leave)
Tata Consultancy Services
Toronto, ON · Greater Toronto Area, Canada
- Contract
Tata Consultancy Services Canada is seeking an experienced and passionate Corporate Social Responsibility (CSR) Manager for an 18-month maternity leave contract. This role will lead the…
Added 8 mins ago
MC
Spécialiste Merchandising en ligne / E-Merchandiser (Remplacement de congé de maternité - Maternity Leave Replacement)
Mobilia Canada
Pointe-Claire, QC
- Full-time
Reporting to the E-Commerce Manager, the Online Merchandising Specialist is responsible for optimizing digital merchandising and the user experience on the transactional website. This…
Added 8 mins ago
YG
Technical SME
Yondr Group
Toronto, ON
- Full-time
…needs for the world’s largest tech companies. Our exponential growth sees us looking for extraordinary people to help accelerate us towards our vision: a tomorrow without…
Added 8 mins ago
TO
Campaign Manager - Client Facing
Triumphs of Talent
Toronto, ON
- Full-time
Support account retention and growth by identifying opportunities for improvement and upselling.
Added 8 mins ago
CE
Account Manager, Content Distribution
Corus Entertainment
Toronto, ON
- Full-time
…streaming platforms and free ad-supported channels. As Account Manager, Content Distribution, you will play a key role in growing and protecting that reach. You will help expand our digital…
Added 8 mins ago
AC
Pharmaceutical Facility Project Manager/Engineer
ALTEN Canada
Mississauga, ON
- $90,000 to $95,000 CAD / year
- Full-time
…offering stimulating experiences, and supporting professional growth and development at every…
Added 8 mins ago
S
Business Developer Manager
Siemens
Montreal, QC
- Full-time
Added 8 mins ago
SR
Geotechnical Project Manager – Intermediate to Senior
Skyline Recruitment Ltd
Ottawa, ON
- Full-time
Job title: Geotechnical Project Manager – Intermediate to Senior
Added 8 mins ago
WT
Product Marketing Manager
WELLSTAR Technologies
Toronto, ON
- Full-time
WELLSTAR, a majority-owned subsidiary of WELL Health Technologies Corp, is a high-growth SaaS company focused on reshaping healthcare through digital enablement. Our innovative solutions…
Added 8 mins ago
GL
Ecommerce Growth Manager
Groupe Lemur, Inc
Montreal, QC
- Full-time
We are seeking a dynamic and results-driven Ecommerce Growth Manager to oversee the daily operations of Groupe Lemur’s ecommerce storefronts, Petit Lem and Miles the Label. This role will…
Added 8 mins ago
SA
Restaurant General Manager
SSP America
Calgary, AB
- Full-time
Join Our Team as a Restaurant General Manager!
Added 22 mins ago
BC
Sales Support Specialist
Beem Credit Union
Burnaby, BC · Kelowna, BC · North Vancouver, BC
- Full-time
…deliver exceptional client experiences and support business…
Added 22 mins ago
CC
Account Representative 5 - Union
Coastal Community
Campbell River, BC
- Full-time
Resolves member concerns/issues and refers to the Branch Manager or Assistant Manager for issues above their level of authority.
Added 22 mins ago
FT
Tire Technician, Edmonton Callingwood
Fountain Tire
Edmonton, AB
- Other
The opportunity for growth into apprenticeships and leadership positions - own your own Fountain Tire store!
Added 22 mins ago
CC
Retail Shift Leader
Canna Cabana
Saskatoon, SK
- Full-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 22 mins ago
CC
Retail Shift Leader
Canna Cabana
Regina, SK · Victoria Square, Regina, SK
- Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 22 mins ago
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Patient Care Representative
WELL Health Diagnostic Centres
Orangeville, ON
- Full-time
…development support, internal mobility, and clear pathways for career…
Added 22 mins ago
WH
Patient Care Representative
WELL Health Diagnostic Centres
Milton, ON
- Full-time
…development support, internal mobility, and clear pathways for career…
Added 22 mins ago
7
Senior Brand Designer (8 month Contract)
7shifts
Remote, Canada
- $95,200 to $142,800 CAD / year
- Full-time
- Remote
…campaigns, and everything in between. You'll work closely with the Growth team on web and experimentation while supporting brand work across the business. You'll report to the Manager,…
Added 22 mins ago
Senior Customer Success Manager, Canada Strategic Account Services
Amazon
Toronto, ON
The Canadian Strategic Account Services (SAS) Core organization is seeking a Sr. Customer Success Manager to help shape the future of the program. The Sr. Customer Success Manager drives…

Pomeroy Lodging

Front Desk Manager

Vermilion, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: Minimum of 1 year of experience in a Front Desk Position.
Posting language: English
Posted: Oct 26, 2026

Original job description

We are looking for a Front Desk Manager to join our team!

If you are a person who enjoys leading a team, a dynamic work environment, socializing with people, and values organization, this is the perfect job for you!

Job Description

As a Front Desk Manager, you will lead your team in exceeding guest expectations and creating lasting positive impressions on each guest. Your role is very important because you are your team's leader, teacher, and role model. Additionally, you will achieve excellence by leading and teaching your people to make business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. You will deliver this leadership throughout the orientation, training, performance management, and communication processes.

Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.

Key Focuses

Is visible in operations throughout the day, supporting quality first impressions at the front desk, lobby, and guest entrance.
Mentors team to anticipate guests’ needs, respond promptly, and warmly welcome all guests.
Develops and maintains positive working relationships and communication with all departments and team members, supporting the hotel and each team within it to reach their goals.
Provides direct reports with the resources, training, direction, coaching, and feedback required for their continuous development.
Creates schedules that meet peak demand periods while delivering budgeted labour costs. Manages expense lines within budgeted parameters.
Executes assigned deliverables in a manner that requires little or no follow-up, both in terms of timeliness, scope, and quality.

Experience/Passions/Education

Minimum of 1 year of experience in a Front Desk Position.
Minimum 3 years in a leadership role.
Strong communication and interpersonal skills.
Tech-savvy.

Working Conditions

This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

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More about this job

Responsibilities

Lead and develop the front desk team through orientation, training, coaching, performance management, and ongoing communication to deliver excellent guest service. Oversee front desk operations, coordinate with other departments, create schedules that meet demand and labor budgets, and manage expenses and performance goals.

Requirements

Requires at least one year of front desk experience and at least three years in a leadership role. Candidates should have strong communication and interpersonal skills and be comfortable using technology; no education requirement is stated.

Skills

Team Leadership
Guest Service
Communication
Interpersonal Skills
Coaching
Training
Performance Management
Scheduling
Budget Management
Expense Management
Team Development
Technology Proficiency
Organization
Decision-Making

Benefits

Competitive Wages
Health and Wellness Benefit Plan
Paid On-the-Job Training
Learning Opportunities
Personal and Professional Development Opportunities
Five Personal Days per Year After 90 Days of Continuous Full-Time Employment
Pomeroy Stay Travel Program

Visa sponsorship

Not detected in the job text

Keywords

Front Desk Management
Hospitality
Guest Service
Guest Expectations
Team Leadership
Front Desk Operations
Orientation
Training
Performance Management
Team Communication
Coaching
Feedback
Staff Scheduling
Peak Demand
Labor Costs
Budget Management
Expense Management
Performance Metrics
Financial Goals
Guest Relations
Hotel Operations
Night Audit

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