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Added 5 mins ago
C
Manager, Systems Development - Agentic Salesforce Delivery
Co-operators
Guelph, ON · Mississauga, ON · Toronto, ON
- Full-time
Strict confidentiality is required as a leader, with respect to sensitive matters and employees’ personal information.
Added 20 mins ago
C
Material Prep
Catalent
Windsor, ON
- Full-time
Currently Catalent does not participate in the Ontario Immigrant Nominee Program.
Added 20 mins ago
Senior CNC Machinist/Machine Shop Programmer - 5-Axis
Westerkirk
Calgary, AB
With a passionate team of innovators and a global network of support, De Havilland Canada proudly carries on it’s tradition as a leader in aerospace.
Added 20 mins ago
MANAGER
Boutique La Vie En Rose
Laval, QC
Innovation program to encourage idea sharing;
Added 20 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Vaudreuil-Dorion, QC
Innovation program to encourage idea sharing;
Added 20 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Drummondville, QC
Innovation program to encourage idea sharing;
Added 20 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Val-d'Or, QC
Innovation program to encourage idea sharing;
Added 20 mins ago
MANAGER
Boutique La Vie En Rose
Val-d'Or, QC
Innovation program to encourage idea sharing;
Added 20 mins ago
SB
Retail General Manager
Staples Business
North Vancouver, BC
- Full-time
Communication: Disseminate business communications, initiatives, and results. Act as a change leader and ensure transparency.
Added 20 mins ago
AC
NPI Lead
ALTEN Canada
Peterborough, ON
- $100,000 to $130,000 CAD / year
- Full-time
ALTEN is a global leader in Research & Development, Engineering, IT Services, Life Sciences, and Network Services. With a presence in more than 30 countries and a team of over 60,000…
Added 20 mins ago
H
Geotechnical Engineer
Hays
ON · Ontario, Canada
- Full-time
Our client is a global mining leader committed to operational excellence, innovation, and responsible tailings management. As part of a strategic investment in growing their internal…
Added 21 mins ago
AU
HR Specialist
Alsco Uniforms
Montreal, QC
- Full-time
…uniform and linen rental industry and growing into a global leader serving over 350,000 customers across 13 countries. We provide exceptional service and create solutions that strengthen…
Added 21 mins ago
BS
Assistant Director, IT Services
Burnaby School District - SD41
Burnaby, BC
- Contract
…learners through the Burnaby Community & Continuing Education…
Added 21 mins ago
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Program Manager
LTM
Mississauga, ON
- Full-time
LTM FSTI is hiring a Program Manager to lead strategic, multi-project initiatives in Canadian financial-services technology delivery. This is a high-impact opportunity for a high-potential…
Added 21 mins ago
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Program Manager
LTM
Mississauga, ON
- $130,000 to $150,000 CAD / year
- Full-time
LTM FSTI is hiring a Program Manager to lead strategic, multi-project initiatives in Canadian financial-services technology delivery. This is a high-impact opportunity for a high-potential…
Added 35 mins ago
Junior Full stack Developer (Front End Focus)
Scotiabank
Toronto, ON
Scotiabank continues to be an industry leader for Payments technology and innovation. We have a history of safely leveraging new tools to enable new experiences for our customers, focusing…
Added 35 mins ago
C
CBT Clinician (CAB)
CMHA
ON
- Full-time
Robust Performance and Career Development Program
Added 35 mins ago
CH
Registered Nurse Extended Stay .7
Clearpoint Health Network Inc.
Calgary, AB
- Full-time
Perform related duties as assigned by leader.
Added 50 mins ago
CL
Scheduling and Supply Chain Specialist
Canarm Ltd.
Arthur, ON
- $60,000 to $75,000 CAD / year
- Full-time
Opportunity to join a respected and growing industry leader
Added 50 mins ago
SB
Team Lead, Flight Coordination
Skyservice Business Aviation
Calgary, AB · Mississauga, ON · Dorval, QC
- Full-time
Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft…
Added 50 mins ago
SB
Manager, FBO Operations
Skyservice Business Aviation
Dorval, QC
- Full-time
Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft…
Added 50 mins ago
SB
Flight Coordinator
Skyservice Business Aviation
Calgary, AB · Mississauga, ON
- Full-time
Skyservice is the North American market leader in business aviation. Built on the key principles of safety and service excellence, we offer full-service support and expertise in aircraft…
Added 50 mins ago
CL
Workshop Coordinator
Comairco, LLC
Laval, QC
- Full-time
Insurance plan, telemedicine services, and an employee assistance program.
Added 50 mins ago
GL
Ecommerce Growth Manager
Groupe Lemur, Inc
Montreal, QC
- Full-time
…sur les sites web. Le ou la candidat(e) idéal(e) est un(e) leader organisé(e) et stratégique possédant une solide expertise des plateformes Shopify, du marketing numérique et de l’analyse…
Added 1 hour ago
VC
Regional Program Medical Director - Primary Care, Home and Community Health
Vancouver Coastal Health
Vancouver, BC
- Part-time
Vancouver Coastal Health (VCH) is seeking an engaging and collaborative clinical staff leader for the role of Regional Program Medical Director, Primary Care, Home and Community Care who…

Pomeroy Lodging

Front Desk Manager

Vermilion, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: Minimum of 1 year of experience in a Front Desk Position.
Posting language: English
Posted: Oct 26, 2026

Original job description

We are looking for a Front Desk Manager to join our team!

If you are a person who enjoys leading a team, a dynamic work environment, socializing with people, and values organization, this is the perfect job for you!

Job Description

As a Front Desk Manager, you will lead your team in exceeding guest expectations and creating lasting positive impressions on each guest. Your role is very important because you are your team's leader, teacher, and role model. Additionally, you will achieve excellence by leading and teaching your people to make business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. You will deliver this leadership throughout the orientation, training, performance management, and communication processes.

Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.

Key Focuses

Is visible in operations throughout the day, supporting quality first impressions at the front desk, lobby, and guest entrance.
Mentors team to anticipate guests’ needs, respond promptly, and warmly welcome all guests.
Develops and maintains positive working relationships and communication with all departments and team members, supporting the hotel and each team within it to reach their goals.
Provides direct reports with the resources, training, direction, coaching, and feedback required for their continuous development.
Creates schedules that meet peak demand periods while delivering budgeted labour costs. Manages expense lines within budgeted parameters.
Executes assigned deliverables in a manner that requires little or no follow-up, both in terms of timeliness, scope, and quality.

Experience/Passions/Education

Minimum of 1 year of experience in a Front Desk Position.
Minimum 3 years in a leadership role.
Strong communication and interpersonal skills.
Tech-savvy.

Working Conditions

This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

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More about this job

Responsibilities

Lead and develop the front desk team through orientation, training, coaching, performance management, and ongoing communication to deliver excellent guest service. Oversee front desk operations, coordinate with other departments, create schedules that meet demand and labor budgets, and manage expenses and performance goals.

Requirements

Requires at least one year of front desk experience and at least three years in a leadership role. Candidates should have strong communication and interpersonal skills and be comfortable using technology; no education requirement is stated.

Skills

Team Leadership
Guest Service
Communication
Interpersonal Skills
Coaching
Training
Performance Management
Scheduling
Budget Management
Expense Management
Team Development
Technology Proficiency
Organization
Decision-Making

Benefits

Competitive Wages
Health and Wellness Benefit Plan
Paid On-the-Job Training
Learning Opportunities
Personal and Professional Development Opportunities
Five Personal Days per Year After 90 Days of Continuous Full-Time Employment
Pomeroy Stay Travel Program

Visa sponsorship

Not detected in the job text

Keywords

Front Desk Management
Hospitality
Guest Service
Guest Expectations
Team Leadership
Front Desk Operations
Orientation
Training
Performance Management
Team Communication
Coaching
Feedback
Staff Scheduling
Peak Demand
Labor Costs
Budget Management
Expense Management
Performance Metrics
Financial Goals
Guest Relations
Hotel Operations
Night Audit

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