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Added 13 mins ago
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Communications Business Analyst
TC Energy
Calgary, AB
- Full-time
…values of safety in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability,…
Added 13 mins ago
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Gestionnaire, Ingénierie du Hub de données et Produits de données/Manager, Data Hub Eng & Data Products
McKesson
Montreal, QC
- Full-time
Added 13 mins ago
MS
AI Platform & Engineering Lead (Hybrid) / Chef(fe), Plateforme et ingénierie de l’IA (hybride)
Morgan Stanley
Montreal, QC
- Full-time
We’re seeking someone to join our team as an AI Platform & Engineering Lead in IST Operational Management to handle divisional GenAI use cases, including business use case enablement,…
Added 13 mins ago
7
Store Leader (Manager) Trainee
7-Eleven
Creston, BC
- Full-time
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 13 mins ago
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Hiver 2027 - Stagiaire en Acquisition de Talents
GIRO
Rosemont, ON · Montreal, QC
- Full-time
…action, advances our impact around the world. Join us and let’s lead the way forward,…
Added 13 mins ago
DT
Team Lead
Daimler Truck
Calgary, AB · PDC Calgary
- Full-time
Demonstrate knowledge of operations within the team. Able to train, coach, and mentor employees.
Added 13 mins ago
DT
Team Lead
Daimler Truck AG
Calgary, AB · PDC Calgary
- Full-time
Demonstrate knowledge of operations within the team. Able to train, coach, and mentor employees.
Added 13 mins ago
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UI/UX Director / Directeur·rice UI/UX
Ironbelly Studios
Calgary, AB · Montreal, QC · Quebec, QC
- Full-time
We’re looking for a highly experienced UI/UX Director to define and lead the player experience as the project moves toward Early Access, launch, and ongoing live operations.
Added 13 mins ago
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Lead, Projects
Elk Valley Resources
Sparwood, BC
- $108,000 to $126,000 CAD / year
Are you looking for a new career opportunity? Join our team.
Added 13 mins ago
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Senior Piping Designer
Kent
Calgary, AB
- Full-time
Kent is looking for a Senior Piping Designer to join our Engineering team in Calgary. The successful candidate will provide senior-level piping design expertise and produce safe, accurate,…
Added 13 mins ago
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Banking Centre Leader III (18-month)
CIBC
Aurora, ON
- Full-time
As a member of the Personal and Business Banking Team, you’ll lead a team of high performing financial services professionals working towards a shared goal - delivering an exceptional…
Added 13 mins ago
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Community General Manager II, Imperial Service
CIBC
Burlington, ON
- Full-time
As a member of the Imperial Service Team, you’ll lead a team of client facing employees within the banking centre, as well as other banking centres within your community to deliver on…
Added 13 mins ago
C1
Senior Data Engineer, Microsoft Fabric - 6 month contract-(Hybrid)
Central 1
Vancouver, BC · Toronto, ON
- Full-time
Central 1 is seeking a highly experienced Senior Data Engineer and Microsoft Fabric Subject Matter Expert (SME) to lead the design, implementation, and optimization of enterprise-scale data…
Added 13 mins ago
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Automation Engineer
BMO
Toronto, ON · SCC
- Full-time
BMO's Infrastructure and Platform Automation team is seeking an Automation Engineer to play a key role in advancing automation, reliability, and operational excellence across the…
Added 13 mins ago
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Personal Banker
BMO
Toronto, ON
- Full-time
Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
Added 13 mins ago
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Manager, Dynamics 365 F&O Consulting
BDO
Vancouver, BC · Hamilton, ON · Ottawa, ON · Toronto, ON
- Full-time
On-going mentoring and coaching of the team including of performance management and career guidance
Added 13 mins ago
Sr Underwriter, Surety
Aviva
Vancouver, BC
Join Aviva's Surety team and play a key role in supporting the growth and success of our Contract Surety business in the Western Canada.
Added 13 mins ago
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Supervisor, Mountain Adventures - Winter - Full-Time
Alterra
The Blue Mountains, ON · Blue Mountain Resort LP
- Full-time
Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.
Added 13 mins ago
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Business Analyst, Front Office Technology & Business Delivery
AIMCo
Calgary, AB · AB · Edmonton
- Full-time
…Business Delivery, you will be part of a cross-functional DevOps team supporting AIMCo’s investment…
Added 13 mins ago
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Sorter Loader, Sun-Thu, 10PM-6:30AM
Staples Canada
Edmonton, AB
- Full-time
We are building an inclusive and diverse team:
Added 13 mins ago
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Payroll Analyst
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Lead complex payroll activities, including executive compensation, equity, bonuses, taxable benefits, disability, leaves, mobile employees, and special payments.
Added 13 mins ago
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Business Manager, Retail Products
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…supports delivery of the priorities of the full leadership team. The Business Manager oversees execution of strategic priorities, strengthens business performance routines, and builds…
Added 13 mins ago
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Assistant Maintenance Manager
JLL
Pitt Meadows, BC
- Full-time
The Assistant Maintenance Manager leverages leadership skills and technical knowledge to lead a team of maintenance mechanics, working in conjunction with robotics, and controls systems…
Added 13 mins ago
SC
Investment Attraction Manager
Strathcona County
Sherwood Park, AB
- Full-time
Strathcona County is seeking a Manager, Investment Attraction to lead the development and implementation of strategies that attract new commercial, industrial and greenfield investment.…
Added 27 mins ago
SS
Permanent Part time Dietary Aide Evenings
Sienna Senior Living
Barrie, ON
- Part-time
…with both your coworkers and the residents you support. Join a team that prioritizes getting to know each resident by their life stories, not just by their names. It's not only achievable;…

Pomeroy Lodging

Front Desk Manager

Vermilion, AB, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: Minimum of 1 year of experience in a Front Desk Position.
Posting language: English
Posted: Oct 26, 2026

Original job description

We are looking for a Front Desk Manager to join our team!

If you are a person who enjoys leading a team, a dynamic work environment, socializing with people, and values organization, this is the perfect job for you!

Job Description

As a Front Desk Manager, you will lead your team in exceeding guest expectations and creating lasting positive impressions on each guest. Your role is very important because you are your team's leader, teacher, and role model. Additionally, you will achieve excellence by leading and teaching your people to make business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. You will deliver this leadership throughout the orientation, training, performance management, and communication processes.

Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.

Key Focuses

Is visible in operations throughout the day, supporting quality first impressions at the front desk, lobby, and guest entrance.
Mentors team to anticipate guests’ needs, respond promptly, and warmly welcome all guests.
Develops and maintains positive working relationships and communication with all departments and team members, supporting the hotel and each team within it to reach their goals.
Provides direct reports with the resources, training, direction, coaching, and feedback required for their continuous development.
Creates schedules that meet peak demand periods while delivering budgeted labour costs. Manages expense lines within budgeted parameters.
Executes assigned deliverables in a manner that requires little or no follow-up, both in terms of timeliness, scope, and quality.

Experience/Passions/Education

Minimum of 1 year of experience in a Front Desk Position.
Minimum 3 years in a leadership role.
Strong communication and interpersonal skills.
Tech-savvy.

Working Conditions

This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

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More about this job

Responsibilities

Lead and develop the front desk team through orientation, training, coaching, performance management, and ongoing communication to deliver excellent guest service. Oversee front desk operations, coordinate with other departments, create schedules that meet demand and labor budgets, and manage expenses and performance goals.

Requirements

Requires at least one year of front desk experience and at least three years in a leadership role. Candidates should have strong communication and interpersonal skills and be comfortable using technology; no education requirement is stated.

Skills

Team Leadership
Guest Service
Communication
Interpersonal Skills
Coaching
Training
Performance Management
Scheduling
Budget Management
Expense Management
Team Development
Technology Proficiency
Organization
Decision-Making

Benefits

Competitive Wages
Health and Wellness Benefit Plan
Paid On-the-Job Training
Learning Opportunities
Personal and Professional Development Opportunities
Five Personal Days per Year After 90 Days of Continuous Full-Time Employment
Pomeroy Stay Travel Program

Visa sponsorship

Not detected in the job text

Keywords

Front Desk Management
Hospitality
Guest Service
Guest Expectations
Team Leadership
Front Desk Operations
Orientation
Training
Performance Management
Team Communication
Coaching
Feedback
Staff Scheduling
Peak Demand
Labor Costs
Budget Management
Expense Management
Performance Metrics
Financial Goals
Guest Relations
Hotel Operations
Night Audit

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