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Added 5 mins ago
OC
Senior Environment Technician
Orano Canada
SK · Saskatchewan, Canada
- $90,500 to $106,500 CAD / year
- Full-time
Assists the Environmental Supervisor with special projects as required
Added 5 mins ago
PW
Certified Ski or Snowboard Instructor, Level 4
PSIA-AASI Western Region
Whistler, BC
- Full-time
…through Epic Service – our leading training and development experience, and wellness benefits to fuel your…
Added 5 mins ago
AC
Second Cup Barista Student
Aramark Canada
Halifax, NS
- Internship
…the Killam Library at Dalhousie University! Reporting to the Supervisor, the Barista is responsible for providing legendary customer service, quality beverages and products, and maintaining…
Added 5 mins ago
FR
Security Concierge Supervisor
FirstService Residential Canada
Mississauga, ON
- Full-time
As a Security Concierge Supervisor, you’ll be responsible for assisting residents by providing information and services as needed. This role requires someone that is self-motivated,…
Added 5 mins ago
TH
Department Supervisor Full-Time - 7265 Saskatoon South
The Home Depot
Saskatoon, SK
- Full-time
1-2 years experience as a supervisor / leading teams
Added 5 mins ago
T+
Guest Services Supervisor - WorldMark Whistler Sundance Resort
Travel + Leisure Co.
Whistler, BC
- Full-time
As a Guest Services Supervisor, you’ll set the bar of excellence for your team every day. Through positive leadership, you’ll empower them to improve guest satisfaction by successfully…
Added 5 mins ago
CI
Supervisor (Part Time)
Carters Inc.
Winnipeg, MB
- Part-time
Perform Leader on Duty supervisor responsibilities by driving results and responding to customer concerns timely and with an appropriate resolution
Added 21 mins ago
VC
Food Service Worker - Casual/On-Call
Vancouver Coastal Health
North Vancouver, BC
- $25.82 CAD / hour
- Other
…Food Services, and with work direction from the Food Service Supervisor, and/or the Cook, the Food Service Worker carries out a variety of duties according to Food Safe protocols and…
Added 35 mins ago
XT
Journeyman, Heavy Equipment or Trailer Technician
XTL TRANSPORT INC.
Airdrie, AB
- Full-time
…team, shaping our company's culture, and providing exceptional customer experiences, XTL is the ideal place for…
Added 35 mins ago
TH
SUPERVISEUR, SERVICES 90, 91 ET 96
The Home Depot Canada
Dartmouth, NS
- Full-time
1-2 years experience as a supervisor / leading teams
Added 35 mins ago
T
Tangerine Growth Advisor - Tangerine
Tangerine
Toronto, ON
- Full-time
Identify areas and recommend solutions to the Management team to improve the overall client experience.
Added 35 mins ago
AC
Warehouse Worker III
Aramark Canada
Cochrane, ON
- Full-time
Experience in a supervisor or related role preferred
Added 35 mins ago
AC
Food Service Supervisor
Aramark Canada
Vaughan, ON
- Full-time
Perform other duties as requested by the Food Service Director or Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.
Added 35 mins ago
GE
Field Operations Supervisor
GFL Environmental Inc.
Saskatoon, SK
- Full-time
Setup, execute and close major projects within Specialized Services while working to exceed customer expectations. Inclusive of tank cleanings, confined space entries, decontamination,…
Added 35 mins ago
FH
Substance Use Clinician, Indigenous Health - Bachelors
Fraser Health Authority
Surrey, BC
- $44.85 to $56.02 CAD / hour
- Other
Two (2) years’ recent, related experience working with clients and families with, or affected by, mental illness and substance use disorders
Added 35 mins ago
FH
Booking Clerk, Medical Imaging - Jim Pattison Outpatient Care & Surgery Centre
Fraser Health Authority
Surrey, BC
- $28.74 CAD / hour
- Other
Grade 12 plus two years' recent, related experience or an equivalent combination of education, training and experience.
Added 35 mins ago
AC
Hospitality Supervisor
Aramark Canada
AB · Edmonton, AB
- Internship
Under the direction of the Guest Service Manager, the Guest Services Supervisor is responsible for the work that is carried out within the Guest Services Department. Coordinates Guest…
Added 35 mins ago
RS
Forklift operator - Days
Ryder System, Inc.
Caledon, ON
- Full-time
Under the responsibility of the Logistics Supervisor, the Material Handler I performs warehouse functions, which may include loading, picking, packing, shipping, receiving, forklift…
Added 35 mins ago
D
Power & Recovery Supervisor
Domtar
Port Mellon, BC
- Full-time
Our Howe Sound Mill, located on the Sunshine Coast of British Columbia, is seeking an experience Supervisor to join our team.
Added 35 mins ago
LC
Front Store Supervisor, Hourly Full Time Flexible Shifts
Loblaw Companies Limited
Orillia, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 35 mins ago
CO
Bylaw Intake Administrator (Relief)
City of Penticton
Penticton, BC
- Full-time
Technical/Administrative: General office experience is required, computer skills to effectively initiate a call for service file, update, assign calls for service to Bylaw Enforcement…
Added 35 mins ago
VN
Lab Technician
Verbio North America
Welland, ON
- $24 to $26 USD / hour
- Full-time
The Lab Technician works as part of a team in a continuous process manufacturing environment and reports to the Lab Supervisor. This position provides daily support in monitoring quality…
Added 35 mins ago
S
In Store Bakery - Certified Baker TF
Sobeys
Langford, BC
- Full-time
We’re looking for a Bakery Supervisor who’s passionate about creating delightful experiences for our customers and supporting a great in-store team. You’ll play a key role in leading daily…
Added 35 mins ago
S
2 Grocery - Supervisor Full-Time Graveyards @ Our Broadmead Location
Sobeys
Victoria, BC
- Full-time
The Grocery Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well-trained staff. The Supervisor will supervise the department…
Added 36 mins ago
In Store Bakery - Certified Baker TF
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Langford, BC
We’re looking for a Bakery Supervisor who’s passionate about creating delightful experiences for our customers and supporting a great in-store team. You’ll play a key role in leading daily…

Pomeroy Lodging

Front Desk Supervisor

Vermilion, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: Minimum 2 years of Front Desk experience in a hotel environment.
Posting language: English
Posted: Oct 26, 2026

Original job description

We are looking for a Front Desk Supervisor to join our team!

If you are a person who enjoys a dynamic work environment, socializing with people, and values organization, this is the perfect job for you!

Job Description

As a Front Desk Supervisor, you will lead your team in exceeding expectations and creating lasting positive impressions on each guest. Your role is very important because you are your team's leader, teacher, and role model. Additionally, you will achieve excellence by leading your people to make business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. You will deliver this leadership throughout the orientation, training, performance management, and communication processes.

Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.

Key Focuses

Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
Ensures assigned tasks are completed in a manner that does not require follow-up; both in terms of timeliness and quality.
Provides direct reports with the resources, direction, coaching, and feedback required for their continuous development.
Processes check-ins, check-outs, registers transactions, and provides information on hotel services and room location.
Assists staff with problem payments, accurately direct billing companies, and processing all payment types such as room charges, cash, checks, debit, or credit.
Maintains product knowledge of all room types, promotions, rate plans, and hotel and community amenities.

Experience/Passions/Education

Minimum 2 years of Front Desk experience in a hotel environment.
Previous leadership or supervisory experience in hospitality is considered an asset.
Diploma or certificate in Hospitality, Tourism, Hotel Management, or a related field preferred.
Strong understanding of hotel operations, including Front Office procedures, reservations, guest service, and cash handling.
Experience using a Property Management System (Opera Cloud preferred) and Microsoft Office applications.
Strong communication and interpersonal skills.

Working Conditions

This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

Apply About employer

More about this job

Responsibilities

Lead, train, coach, and support front desk staff while managing orientation, performance, and communication. Maintain a welcoming and well-presented front desk area, handle guest check-ins and check-outs and payments, provide hotel information, and support departmental service and financial goals.

Requirements

Requires at least two years of hotel front desk experience and a strong understanding of hotel operations, front office procedures, reservations, guest service, and cash handling. Supervisory experience is an asset; a hospitality-related diploma or certificate is preferred, along with experience using a property management system and Microsoft Office.

Skills

Front Desk Operations
Team Leadership
Staff Training and Coaching
Performance Management
Guest Service
Hotel Operations
Front Office Procedures
Reservations
Cash Handling
Payment Processing
Property Management Systems
Opera Cloud
Microsoft Office
Communication
Interpersonal Skills
Organization

Benefits

Competitive Wages
Health and Wellness Benefit Plan
Paid On-the-Job Training
Additional Learning Opportunities
Personal and Professional Growth Opportunities
Five Personal Days per Year After 90 Days of Continuous Full-Time Employment
Pomeroy Stay Travel Program

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Hotel Operations
Front Office Procedures
Guest Service
Reservations
Check-In
Check-Out
Cash Handling
Payment Processing
Direct Billing
Property Management System
Opera Cloud
Microsoft Office
Team Leadership
Staff Training
Coaching
Performance Management
Guest Relations
Hotel Amenities
Rate Plans
Room Types
Hospitality
Tourism
Hotel Management
Night Audit

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