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Added 17 mins ago
HN
Maintenance Technician
Hörmann North America
Canada
- Full-time
Maintain and service industrial doors, dock equipment, cranes, compressed-air systems, ventilation, lighting, plumbing fixtures, and other facility systems.
Added 17 mins ago
HN
Junior Product Designer (1 year contract)
Hörmann North America
Canada
- $33.63 CAD / hour
- Full-time
Hörmann is a global leader in access solutions serving residential, commercial, and industrial markets. Our North American team is growing rapidly, and we are focused on building something…
Added 17 mins ago
HN
Junior Buyer (1 year contract)
Hörmann North America
Canada
- $28 CAD / hour
- Full-time
Hörmann is a global leader in access solutions serving residential, commercial, and industrial markets. Our North American team is growing rapidly, and we are focused on building something…
Added 17 mins ago
HN
Intermediate Accountant
Hörmann North America
Canada
- Full-time
Hörmann is a global leader in access solutions serving residential, commercial, and industrial markets. Our North American team is growing rapidly, and we are focused on building something…
Added 17 mins ago
HN
Engineering Intern (Co-op)
Hörmann North America
Canada
- Full-time
Hörmann is a global leader in access solutions serving residential, commercial, and industrial markets. Our North American team is growing rapidly, and we are focused on building something…
Added 17 mins ago
HN
Production Associate
Hörmann North America
Canada
- $20.6 CAD / hour
- Full-time
Hörmann is a global leader in access solutions serving residential, commercial, and industrial markets. Our North American team is growing rapidly, and we are focused on building something…
Added 31 mins ago
Service Manager
Alstom
Montreal, QC
We’re currently recruiting for a Service Manager to oversee Operations & Maintenance service delivery across an assigned region and customer portfolio. You will act as the key customer…
Added 31 mins ago
SC
Maintenance coordinator (37374001)
Sodexo Canada Ltd
Airdrie, AB
- Part-time
Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests and members of the public with whom…
Added 31 mins ago
D
Night Cleaner (Part-Time)
Dexterra
Toronto, ON
- $20.55 to $21.3 CAD / hour
At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems…
Added 31 mins ago
D
Day Porter
Dexterra
Toronto, ON
- Up to $20.55 CAD / hour
- Full-time
At Dexterra, we create exceptional customer experiences that make our clients shine. Powered by passionate people, we bring the right teams with the right skills together to turn problems…
Added 1 hour ago
C-
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Rivière-Saint-Jean, QC
- Full-time
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Added 1 hour ago
NS
Marketing Coordinator
Northern Strands
Saskatoon, SK
- Full-time
Customer service experience is considered an asset
Added 1 hour ago
C-
Commercial HVAC Service Technician
Captiveaire - Region 114 Western PA
Montreal, QC
- Full-time
Leader in the industry for over 40 years with innovative technologies, unmatched service, competitive pricing, and rapid lead times.
Added 1 hour ago
RFP Manager, Government (18-month Contract)
Geotab
Burnaby, BC · Oakville, ON
…quotations and other documents describing Geotab's software-as-a-service (SaaS) products and services in response to requests from prospective customers, including government and public…
Added 2 hours ago
CE
Assistant Reataurant Manager
CEC Entertainment
AB
- Full-time
…takes to lead at the beloved family entertainment industry leader? Families love Chuck E. Cheese because our people are the best of the best. As an Assistant Manager, you’ll help lead a…
Added 3 hours ago
FN
Bilingual IT Support Technician
Fix Network World
Milton, ON
- Full-time
…monthly employee celebrations recognizing new hires, birthdays, service anniversaries, promotions, and other milestones, as well as our summer BBQ, holiday party, and additional team…
Added 3 hours ago
PT
Welding Shop Supervisor
Platinum Trailers
St. Marys, ON
- $32 to $40 CAD / hour
- Full-time
All-Equip Repair & Service/Platinum Trailers is a growing family-run business. We are currently seeking an experienced Welding Shop Supervisor to oversee daily shop operations and support…
Added 3 hours ago
KT
Kitchen Installer
Kitchen Tune Up Buffalo NY
Calgary, AB
- Full-time
Kitchen Tune-Up Calgary South is growing at an exciting pace! We’re seeking dedicated team members to join our team as a Kitchen Installer with the mission of completing extraordinary…
Added 4 hours ago
T
Personal Banker Trainee
TD
Calgary, AB
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 4 hours ago
HT
Engineering Team Leader (PET HR)
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM a company with a strong foundation built on innovation, close customer relationships, a strong sense of community and a unique culture and values. We are looking for…
Added 4 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
The Finance Director serves as a strategic business partner to the Leadership Team in support of Husky’s Global Service Business and Customer Success Management strategy. This role provides…
Added 4 hours ago
HT
Technical Trainer
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM has a strong foundation built on innovation, close customer relationships and a unique culture and values. We are dedicated to offering our customers the highest…
Added 4 hours ago
HT
Financial Manager
Husky Technologies
Bolton, ON
- Full-time
We are seeking an experienced Financial Leader that can work with various stakeholders within the Finance and Accounting function as well as our Customer Service organization. This…
Added 4 hours ago
W
Laboratory Technician I – Quality Control
Werfen
Halifax, NS
- Temporary
Works closely with all manufacturing departments, quality compliance, customer service, and shipping.
Added 4 hours ago
NS
Marketing Coordinator
Northern Strands Group of Companies
Saskatoon, SK
- Full-time
Customer service experience is considered an asset

Pomeroy Lodging

Front Desk Supervisor

Vermilion, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: Minimum 2 years of Front Desk experience in a hotel environment.
Posting language: English
Posted: Oct 26, 2026

Original job description

We are looking for a Front Desk Supervisor to join our team!

If you are a person who enjoys a dynamic work environment, socializing with people, and values organization, this is the perfect job for you!

Job Description

As a Front Desk Supervisor, you will lead your team in exceeding expectations and creating lasting positive impressions on each guest. Your role is very important because you are your team's leader, teacher, and role model. Additionally, you will achieve excellence by leading your people to make business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. You will deliver this leadership throughout the orientation, training, performance management, and communication processes.

Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.

Key Focuses

Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
Ensures assigned tasks are completed in a manner that does not require follow-up; both in terms of timeliness and quality.
Provides direct reports with the resources, direction, coaching, and feedback required for their continuous development.
Processes check-ins, check-outs, registers transactions, and provides information on hotel services and room location.
Assists staff with problem payments, accurately direct billing companies, and processing all payment types such as room charges, cash, checks, debit, or credit.
Maintains product knowledge of all room types, promotions, rate plans, and hotel and community amenities.

Experience/Passions/Education

Minimum 2 years of Front Desk experience in a hotel environment.
Previous leadership or supervisory experience in hospitality is considered an asset.
Diploma or certificate in Hospitality, Tourism, Hotel Management, or a related field preferred.
Strong understanding of hotel operations, including Front Office procedures, reservations, guest service, and cash handling.
Experience using a Property Management System (Opera Cloud preferred) and Microsoft Office applications.
Strong communication and interpersonal skills.

Working Conditions

This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

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More about this job

Responsibilities

Lead, train, coach, and support front desk staff while managing orientation, performance, and communication. Maintain a welcoming and well-presented front desk area, handle guest check-ins and check-outs and payments, provide hotel information, and support departmental service and financial goals.

Requirements

Requires at least two years of hotel front desk experience and a strong understanding of hotel operations, front office procedures, reservations, guest service, and cash handling. Supervisory experience is an asset; a hospitality-related diploma or certificate is preferred, along with experience using a property management system and Microsoft Office.

Skills

Front Desk Operations
Team Leadership
Staff Training and Coaching
Performance Management
Guest Service
Hotel Operations
Front Office Procedures
Reservations
Cash Handling
Payment Processing
Property Management Systems
Opera Cloud
Microsoft Office
Communication
Interpersonal Skills
Organization

Benefits

Competitive Wages
Health and Wellness Benefit Plan
Paid On-the-Job Training
Additional Learning Opportunities
Personal and Professional Growth Opportunities
Five Personal Days per Year After 90 Days of Continuous Full-Time Employment
Pomeroy Stay Travel Program

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Hotel Operations
Front Office Procedures
Guest Service
Reservations
Check-In
Check-Out
Cash Handling
Payment Processing
Direct Billing
Property Management System
Opera Cloud
Microsoft Office
Team Leadership
Staff Training
Coaching
Performance Management
Guest Relations
Hotel Amenities
Rate Plans
Room Types
Hospitality
Tourism
Hotel Management
Night Audit

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