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Added 11 mins ago
JT
Outside Sales Representative
JM Test Systems
AB · Edmonton, Alberta
- Full-time
Join our team at JM Tests Calibration Laboratory as a Customer Service Advisor where your energy and people skills will truly shine! We’re looking for a delightful, energetic individual who…
Added 11 mins ago
JT
Outside Sales Representative
JM Test Systems
Calgary, AB
- Full-time
Join our team at JM Tests Calibration Laboratory as a Customer Service Advisor where your energy and people skills will truly shine! We’re looking for a delightful, energetic individual who…
Added 11 mins ago
JT
Outside Sales Representative
JM Test Systems
Richmond, BC
- Full-time
Join our team at JM Tests Calibration Laboratory as a Customer Service Advisor where your energy and people skills will truly shine! We’re looking for a delightful, energetic individual who…
Added 11 mins ago
E
Assistant Director of Care (ADOC) - Full Time (FT) - Michener Hill
Extendicare
Red Deer, AB · LTC - Michener Hill NH (Michener Blvd.)
- Full-time
Quality- Lead in the development, implementation, and oversight of quality improvement initiatives within the home to achieve successful outcomes and meet established goals.
Added 11 mins ago
CO
Artistic Supervisor, Student Theatre
City of Burlington
Burlington, ON · Student Theatre Centre
- Full-time
Develop and implement annual programming, production schedules, and artistic plans that support participant development, organizational objectives, and community needs.
Added 11 mins ago
Cyber/Technology Risk Senior IT Business Systems Analyst
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Lead complex analysis across business processes, systems, and security capabilities.
Added 11 mins ago
Identity and Access Management (IAM) Operations Manager
The Canada Life Assurance Company
Toronto, ON
Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Added 11 mins ago
Director OHS and Disability Management
Government of Alberta
Calgary, AB
Reporting to the Executive Director, People and Org Development, the Director, Occupational Health and Safety and Disability Management is accountable for building, leading and continuously…
Added 11 mins ago
Senior Demand Planner - Service Parts
Olympus Corporation of the Americas
Richmond Hill, ON
Dedicated Training Resources and Learning & Development Programs
Added 11 mins ago
ET
Azure Architect
Envision Technology Solutions
Canada
- Contract
Ability to work with Data Engineering teams, Data Management Team, BI and Analytics in a complex development IT environment.
Added 11 mins ago
S
Manager, IT Infrastructure
SGI
Regina, SK
- $109,052 to $145,411 CAD / year
- Full-time
Invest in Your Career Growth - Your development matters. We support continuous learning through professional development opportunities, leadership and employee training, and education…
Added 11 mins ago
M
Business Development Associate
MyEngene®
AB · Alberta, Canada
- Full-time
Use approved marketing materials in your outreach, working with our marketing lead on campaigns and with our clinical science team on scientific content.
Added 11 mins ago
T&
Senior Project Manager / Senior Consultant, Stakeholder Management
Turner & Townsend
Toronto, ON
- Full-time
Access to a range of online learning tools, and support for career development and growth
Added 11 mins ago
OG
Superviseur(e) comptes clés / Key Accounts Supervisor
OEC Group (Canada)
Montreal, QC
- Full-time
…ensuring exceptional service to our strategic customers. You will lead, develop, and support your team to drive operational excellence, maintain strong customer relationships, and…
Added 11 mins ago
Y
Sales Development Representative (SDR) - Outbound B2B
YuJa
Toronto, ON · North York, ON
- $60,000 to $70,000 CAD / year
- Full-time
Professional growth including continuous learning opportunities and reimbursements to support personal and professional development
Added 26 mins ago
SS
Senior Business Development Manager - Airport & Airline Lounges (NAM)
SITA Switzerland Sarl
Canada
- Full-time
Lead business development activities from initial engagement through proposal development, commercial negotiation, and contract award.
Added 26 mins ago
LH
Temporary Part Time Floor Leader - Conestoga Mall
Lush Handmade Cosmetics
Waterloo, ON
- Part-time
Development: Train and coach Sales Ambassadors and peers on effective sales techniques and product knowledge to improve their performance, support the growth of your team, and to increase…
Added 26 mins ago
MC
Director, Advisor Experience
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
Lead integrated activation, readiness and reinforcement for strategic initiatives, operating-model changes, technology implementations, regulatory requirements and growth programs.
Added 26 mins ago
MC
Director, Distribution & Activation
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- Full-time
The role: Accelerates growth by leading development, prioritization and commercial mobilization of Wealth-specific growth programs, including referral and lead ecosystems, advisor…
Added 26 mins ago
LC
Outbound Account Executive (Hospitality)
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
Cross-Functional Partnership: Collaborate effectively with Lead Development, Onboarding, and Account Management teams to ensure long-term customer success and business growth.
Added 26 mins ago
LC
Outbound Account Executive (Hospitality)
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
Cross-Functional Partnership: Collaborate effectively with Lead Development, Onboarding, and Account Management teams to ensure long-term customer success and business growth.
Added 26 mins ago
CC
Retail Shift Leader
Canna Cabana
Grande Prairie, AB
- Part-time
Skills to monitor and lead by example as required
Added 42 mins ago
Corporate - Commercial Lines - Commercial Account Manager
OTIP Group of Companies (OTIP, Orbit, Curo)
Waterloo, ON
The Commercial Account Manager serves as the lead relationship manager and trusted risk advisor for a portfolio of complex commercial clients. This role is responsible for developing and…
Added 42 mins ago
Front Line Leader - Fiberline
Global Cellulose Fibers
Grande Prairie, AB
Work with the Area Leadership and Mill Learning Leader to promote staff development and training needs
Added 42 mins ago
IS
Ontario Land Surveyor
IBW Surveyors
Parry Sound, ON
- Full-time
The role of the Ontario Land Surveyor (OLS) is to primarily oversee execution and compliance of cadastral survey work as well as build client and industry relations. The role will report to…

Pomeroy Lodging

Front Desk Supervisor

Vermilion, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: Minimum 2 years of Front Desk experience in a hotel environment.
Posting language: English
Posted: Oct 26, 2026

Original job description

We are looking for a Front Desk Supervisor to join our team!

If you are a person who enjoys a dynamic work environment, socializing with people, and values organization, this is the perfect job for you!

Job Description

As a Front Desk Supervisor, you will lead your team in exceeding expectations and creating lasting positive impressions on each guest. Your role is very important because you are your team's leader, teacher, and role model. Additionally, you will achieve excellence by leading your people to make business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. You will deliver this leadership throughout the orientation, training, performance management, and communication processes.

Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.

Key Focuses

Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
Ensures assigned tasks are completed in a manner that does not require follow-up; both in terms of timeliness and quality.
Provides direct reports with the resources, direction, coaching, and feedback required for their continuous development.
Processes check-ins, check-outs, registers transactions, and provides information on hotel services and room location.
Assists staff with problem payments, accurately direct billing companies, and processing all payment types such as room charges, cash, checks, debit, or credit.
Maintains product knowledge of all room types, promotions, rate plans, and hotel and community amenities.

Experience/Passions/Education

Minimum 2 years of Front Desk experience in a hotel environment.
Previous leadership or supervisory experience in hospitality is considered an asset.
Diploma or certificate in Hospitality, Tourism, Hotel Management, or a related field preferred.
Strong understanding of hotel operations, including Front Office procedures, reservations, guest service, and cash handling.
Experience using a Property Management System (Opera Cloud preferred) and Microsoft Office applications.
Strong communication and interpersonal skills.

Working Conditions

This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

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More about this job

Responsibilities

Lead, train, coach, and support front desk staff while managing orientation, performance, and communication. Maintain a welcoming and well-presented front desk area, handle guest check-ins and check-outs and payments, provide hotel information, and support departmental service and financial goals.

Requirements

Requires at least two years of hotel front desk experience and a strong understanding of hotel operations, front office procedures, reservations, guest service, and cash handling. Supervisory experience is an asset; a hospitality-related diploma or certificate is preferred, along with experience using a property management system and Microsoft Office.

Skills

Front Desk Operations
Team Leadership
Staff Training and Coaching
Performance Management
Guest Service
Hotel Operations
Front Office Procedures
Reservations
Cash Handling
Payment Processing
Property Management Systems
Opera Cloud
Microsoft Office
Communication
Interpersonal Skills
Organization

Benefits

Competitive Wages
Health and Wellness Benefit Plan
Paid On-the-Job Training
Additional Learning Opportunities
Personal and Professional Growth Opportunities
Five Personal Days per Year After 90 Days of Continuous Full-Time Employment
Pomeroy Stay Travel Program

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Hotel Operations
Front Office Procedures
Guest Service
Reservations
Check-In
Check-Out
Cash Handling
Payment Processing
Direct Billing
Property Management System
Opera Cloud
Microsoft Office
Team Leadership
Staff Training
Coaching
Performance Management
Guest Relations
Hotel Amenities
Rate Plans
Room Types
Hospitality
Tourism
Hotel Management
Night Audit

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