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Added 7 mins ago
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Coordonnateur Génie Industriel
Actalent
Mirabel, QC
- $45 to $60 CAD / hour
- Contract
Organize and lead cross-functional workshops (Continuous Improvement Projects, Kaizen events, Vision/Strategy workshops).
Added 7 mins ago
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Winter 2027: Event Marketing Coordinator Co-op (4 months)
Intuit
Toronto, ON
- Full-time
…senior leadership and cross-functional work across Intuit's product ecosystem. Learn more about our Intern and Co-op Program…
Added 7 mins ago
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Sr Finance Manager
Digitail
Toronto, ON
- Full-time
…with our Heads of departments across Revenue, Engineering, Product and Operations so Finance is part of decisions early, not consulted at the end. Externally, you'll manage our auditors,…
Added 7 mins ago
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Sr Client Partner - Uber Advertising, Global Restaurants
Uber Advertising
Toronto, ON
- Full-time
One Uber: Serve as an indispensable cross-functional lead, bridging the gap between Ads, Delivery Account Management, Operations, and Product teams to drive unified account strategies.
Added 7 mins ago
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Sales and Account Manager Director
Planet DDS
Ottawa, ON
- Full-time
…our first Canadian anchor customer, and we are investing in product localization, onboarding and go-to-market to make Canada a market we win in, not just a market we sell…
Added 7 mins ago
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Senior Advisor, Pricing of products and services
Desjardins
Levis, QC · Montreal, QC
- Full-time
As a senior product and service pricing advisor, you help develop, update and monitor prices for products and services to promote business development and maximize profitability. You lead…
Added 7 mins ago
Roads Maintainer, Sweeper
Region of Waterloo
Wellesley, ON
…parts as required. Completes checklist; advises supervisor or lead hand of any requirements for additional service/repair. Greases equipment and adds fluids, such as oil or windshield…
Added 22 mins ago
Manager, Product Analytics
Rogers Communications
Toronto, ON
As a trusted advisor to business leaders, the Manager, Product Analytics will lead complex analytical initiatives, establish measurement frameworks, and champion data-driven decision-making…
Added 22 mins ago
Staff Product Designer - UI Platform
Okta
Toronto, ON
The Staff Product Designer – UI Platform is a high-impact individual contributor role, serving as a foundational design lead for Okta's global user experience infrastructure. Joining the…
Added 22 mins ago
Senior Product Designer - Identity Threat Protection/Essential Security
Okta
Toronto, ON
Drive impact by framing problems and exploring solutions in collaboration with user research, UX writing, product management, engineering, marketing, and data science to deliver best in…
Added 37 mins ago
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Sales and Marketing Assistant
Convertiqq
Vancouver, BC
- $3,495 to $4,275 CAD / month
- Full-time
…days you're on the retail floor, engaging customers, answering product questions, and helping convert interest into sales. You'll get hands-on experience across the full sales and marketing…
Added 37 mins ago
Key Account Manager, IT Retail
Human Resources
Toronto, ON
…combined with our culture of challenge and change, enables us to lead in today’s dynamic…
Added 52 mins ago
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Store Director
sephora.com
Halifax, NS
- Full-time
…the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind…
Added 1 hour ago
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Senior Product Designer - Identity Threat Protection/Essential Security
Okta
Toronto, ON
- $118,000 to $162,000 CAD / year
- Full-time
Drive impact by framing problems and exploring solutions in collaboration with user research, UX writing, product management, engineering, marketing, and data science to deliver best in…
Added 1 hour ago
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Key Account Manager, IT Retail
LG Electronics Canada
Toronto, ON · North York, ON
- Full-time
…combined with our culture of challenge and change, enables us to lead in today’s dynamic…
Added 1 hour ago
O
Staff Product Designer - UI Platform
Okta
Toronto, ON
- Full-time
The Staff Product Designer – UI Platform is a high-impact individual contributor role, serving as a foundational design lead for Okta's global user experience infrastructure. Joining the…
Added 1 hour ago
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Guidewire Technical Lead / Solution Architect
Cogency
Markham, ON
- Full-time
Job Title: Guidewire Technical Lead / Solution Architect
Added 1 hour ago
RL
Lead, Manufacturing Engineer
Rocket Lab
Toronto, ON
- Full-time
Analyze and resolve manufacturing discrepancies and non-conformances. Where necessary, lead root cause analyses and implement corrective actions.
Added 1 hour ago
LO
LensCrafters - Licensed Assistant Manager - #942 Kitchener
Luxottica of America, Inc.
Kitchener, ON
- Full-time
Partners with store manager to lead a team through strong knowledge & skills.
Added 1 hour ago
LO
LensCrafters - Licensed Assistant Manager - #941 Guelph ON
Luxottica of America, Inc.
Guelph, ON
- Full-time
Partners with store manager to lead a team through strong knowledge & skills.
Added 1 hour ago
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Software Engineer II (Salesforce Loyalty Management Developer)
TD
Toronto, ON
- Full-time
Lead the end-to-end technical design and delivery of Salesforce Loyalty Management capabilities, including member management, loyalty programs, rewards, promotions, partner management, and…
Added 1 hour ago
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Senior Director, GTM AI Product Leader
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
Build and lead a team of product managers and business analysts, and influence a broader matrixed group of Engineering, Data, and GTM Operations partners.
Added 1 hour ago
Software Development Manager, Alexa Connections
Amazon
Toronto, ON
. Participate in periodic product strategy sessions and planning team roadmap and strategy
Added 1 hour ago
MI
Assistant General Manager
Magna International
ON · Ontario, Canada
- Full-time
Lead assigned manufacturing operations to achieve safety, quality, production, delivery, cost, efficiency, and productivity objectives.
Added 1 hour ago
MR
Full-Time Retail Sales Representative - Mons Royale Whistler
Mons Royale
Whistler, BC
- Full-time
The successful applicant will lead a passionate outdoor lifestyle, who loves to engage with people from all walks of life. Customer service driven that is a natural communicator.

Pomeroy Lodging

Front Desk Supervisor

Vermilion, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: Minimum 2 years of Front Desk experience in a hotel environment.
Posting language: English
Posted: Oct 26, 2026

Original job description

We are looking for a Front Desk Supervisor to join our team!

If you are a person who enjoys a dynamic work environment, socializing with people, and values organization, this is the perfect job for you!

Job Description

As a Front Desk Supervisor, you will lead your team in exceeding expectations and creating lasting positive impressions on each guest. Your role is very important because you are your team's leader, teacher, and role model. Additionally, you will achieve excellence by leading your people to make business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. You will deliver this leadership throughout the orientation, training, performance management, and communication processes.

Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.

Key Focuses

Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
Ensures assigned tasks are completed in a manner that does not require follow-up; both in terms of timeliness and quality.
Provides direct reports with the resources, direction, coaching, and feedback required for their continuous development.
Processes check-ins, check-outs, registers transactions, and provides information on hotel services and room location.
Assists staff with problem payments, accurately direct billing companies, and processing all payment types such as room charges, cash, checks, debit, or credit.
Maintains product knowledge of all room types, promotions, rate plans, and hotel and community amenities.

Experience/Passions/Education

Minimum 2 years of Front Desk experience in a hotel environment.
Previous leadership or supervisory experience in hospitality is considered an asset.
Diploma or certificate in Hospitality, Tourism, Hotel Management, or a related field preferred.
Strong understanding of hotel operations, including Front Office procedures, reservations, guest service, and cash handling.
Experience using a Property Management System (Opera Cloud preferred) and Microsoft Office applications.
Strong communication and interpersonal skills.

Working Conditions

This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

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More about this job

Responsibilities

Lead, train, coach, and support front desk staff while managing orientation, performance, and communication. Maintain a welcoming and well-presented front desk area, handle guest check-ins and check-outs and payments, provide hotel information, and support departmental service and financial goals.

Requirements

Requires at least two years of hotel front desk experience and a strong understanding of hotel operations, front office procedures, reservations, guest service, and cash handling. Supervisory experience is an asset; a hospitality-related diploma or certificate is preferred, along with experience using a property management system and Microsoft Office.

Skills

Front Desk Operations
Team Leadership
Staff Training and Coaching
Performance Management
Guest Service
Hotel Operations
Front Office Procedures
Reservations
Cash Handling
Payment Processing
Property Management Systems
Opera Cloud
Microsoft Office
Communication
Interpersonal Skills
Organization

Benefits

Competitive Wages
Health and Wellness Benefit Plan
Paid On-the-Job Training
Additional Learning Opportunities
Personal and Professional Growth Opportunities
Five Personal Days per Year After 90 Days of Continuous Full-Time Employment
Pomeroy Stay Travel Program

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Hotel Operations
Front Office Procedures
Guest Service
Reservations
Check-In
Check-Out
Cash Handling
Payment Processing
Direct Billing
Property Management System
Opera Cloud
Microsoft Office
Team Leadership
Staff Training
Coaching
Performance Management
Guest Relations
Hotel Amenities
Rate Plans
Room Types
Hospitality
Tourism
Hotel Management
Night Audit

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