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Added 8 mins ago
M
Part-Time Front Desk Associate - Park Royal, West Vancouver
Myo
Vancouver, BC
- Part-time
The schedule above may be subject to change depending on the needs of our team. Flexibility is welcome!
Added 8 mins ago
M
Part-Time Front Desk Associate - Chinatown
Myo
Vancouver, BC
- Part-time
…operational tasks, and providing consistent support to our team of clinicians treating at each…
Added 8 mins ago
SC
shift supervisor - Store# 87169, WINKLER
Starbucks Coffee Company
Plum Coulee, MB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 8 mins ago
SC
shift supervisor - Store# 80407, EVER ON 170TH
Starbucks Coffee Company
Edmonton, AB
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 23 mins ago
IC
GPU Validation Engineer
Intel Corporation
Toronto, ON · CAN - - Toronto
- Full-time
…solutions that power the future of digital experiences. Our team is composed of talented professionals who are passionate about technology and dedicated to…
Added 23 mins ago
I
Maintenance Technician Team Lead
Intelcom
Mississauga, ON
- Full-time
Act as the technical point of contact during your shift
Added 23 mins ago
A
Instrumentation & Monitoring Quality Assurance Lead
Arcadis
Vancouver, BC
- Full-time
As the I&M QA Lead, you will shape a high-performing quality assurance function and orchestrate day, night, weekend, and relief coverage so monitoring data and active construction fronts…
Added 23 mins ago
Retail Team Lead Southcentre Mall
Freedom Mobile
Calgary, AB
…and secured.Communicate sales performance results with the Team and provide clear action plans to drive sales.Assist in providing on-the-job training for new hires and the continued…
Added 23 mins ago
CB
Full Time or Part Time Baker
COBS Bread
Saskatoon, SK
- Full-time
- Part-time
…you to grow, connect with your community, have fun with your team, and to share in something more. We’ve got exciting plans in place for you as a passionate, inquisitive and eager team…
Added 23 mins ago
CB
Full Time or Part Time Baker
COBS Bread
Saskatoon, SK
- Full-time
- Part-time
…you to grow, connect with your community, have fun with your team, and to share in something more. We've got exciting plans in place for you as a passionate, inquisitive and eager team…
Added 23 mins ago
GP
Packaging Operator - graveyard shift
GFR Pharma Ltd.
Coquitlam, BC
- Full-time
…seeking to hire a “Packaging Operator” to join our Production team on the graveyard…
Added 23 mins ago
HP
Engineering Manager (Automotive Manufacturing)
HCR Permanent Search
Mississauga, ON
- $140,000 to $155,000 CAD / year
- Full-time
They are seeking an Engineering Manager to lead our Manufacturing Engineering activities and launch teams in a high-volume automotive environment. In this role, you will drive process…
Added 23 mins ago
M
Part-Time Front Desk Associate - Chinatown
Myo
Vancouver, BC
- $19 to $22 CAD / hour
- Part-time
…operational tasks, and providing consistent support to our team of clinicians treating at each…
Added 38 mins ago
CC
Retail Shift Leader
Canna Cabana
Grande Prairie, AB
- Part-time
Canna Cabana is actively seeking Part Time Shift Leaders at 100 Ave 100 Ave, Grande Prairie, Alberta who are knowledgeable, responsible, hardworking, dedicated, and mature individuals…
Added 53 mins ago
Senior Quality Assurance Analyst
Mariner
NS
This role involves close collaboration with the existing QA Test Lead and Agile delivery team, contributing to test planning, execution, automation, defect management, and continuous…
Added 53 mins ago
Front Line Leader - Fiberline
Global Cellulose Fibers
Grande Prairie, AB
…adherence, safety, training, staffing, engagement and overall shift…
Added 53 mins ago
Seasonal Sales Associate-Retail
Roots
Winnipeg, MB
…culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and…
Added 53 mins ago
Senior Quality Assurance Analyst
Mariner
Halifax, NS
This role involves close collaboration with the existing QA Test Lead and Agile delivery team, contributing to test planning, execution, automation, defect management, and continuous…
Added 53 mins ago
FK
FOH Team Lead at Fresh on Danforth- Supervisor Experience Required
Fresh Kitchen + Juice Bar
Toronto, ON
- Full-time
…plates.   Being a part of the Fresh team means more than just being an employee, it means becoming part of the Fresh…
Added 53 mins ago
H
Health Educator Staff
HealthCareersInSask.ca
Assiniboia, SK
- Full-time
Ability to lead, mentor, and support staff in a collaborative team environment
Added 53 mins ago
M
Part-Time Front Desk Associate - Park Royal, West Vancouver
Myo
Vancouver, BC
- $19 to $22 CAD / hour
- Part-time
The schedule above may be subject to change depending on the needs of our team. Flexibility is welcome!
Added 53 mins ago
RP
Concierge-Parkside Square
Rhapsody Property Management Services
Toronto, ON
- $19 to $21 CAD / hour
- Full-time
…values of Respect, Integrity, Dedication and Transparency. Every team member plays a vital role at Rhapsody, so we provide them with the training, support and tools needed for success.…
Added 53 mins ago
RP
Concierge-The Brixton
Rhapsody Property Management Services
Toronto, ON
- $18 to $19 CAD / hour
- Full-time
…values of Respect, Integrity, Dedication and Transparency. Every team member plays a vital role at Rhapsody, so we provide them with the training, support and tools needed for success.…
Added 1 hour ago
W
Director of Communications
Waabi
Toronto, ON
- Full-time
As volume and scope grow, build the case for and eventually lead a small communications team.
Added 1 hour ago
Registered Nurse - Repost
Winnipeg Regional Health Authority
Swan Lake, MB
Anticipated shift: Days; Evenings; Nights; Weekends

Pomeroy Lodging

Front Desk Supervisor

Vermilion, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 25, 2026
Experience: Minimum 2 years of Front Desk experience in a hotel environment.
Posting language: English
Posted: Oct 26, 2026

Original job description

We are looking for a Front Desk Supervisor to join our team!

If you are a person who enjoys a dynamic work environment, socializing with people, and values organization, this is the perfect job for you!

Job Description

As a Front Desk Supervisor, you will lead your team in exceeding expectations and creating lasting positive impressions on each guest. Your role is very important because you are your team's leader, teacher, and role model. Additionally, you will achieve excellence by leading your people to make business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. You will deliver this leadership throughout the orientation, training, performance management, and communication processes.

Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.

Key Focuses

Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
Ensures assigned tasks are completed in a manner that does not require follow-up; both in terms of timeliness and quality.
Provides direct reports with the resources, direction, coaching, and feedback required for their continuous development.
Processes check-ins, check-outs, registers transactions, and provides information on hotel services and room location.
Assists staff with problem payments, accurately direct billing companies, and processing all payment types such as room charges, cash, checks, debit, or credit.
Maintains product knowledge of all room types, promotions, rate plans, and hotel and community amenities.

Experience/Passions/Education

Minimum 2 years of Front Desk experience in a hotel environment.
Previous leadership or supervisory experience in hospitality is considered an asset.
Diploma or certificate in Hospitality, Tourism, Hotel Management, or a related field preferred.
Strong understanding of hotel operations, including Front Office procedures, reservations, guest service, and cash handling.
Experience using a Property Management System (Opera Cloud preferred) and Microsoft Office applications.
Strong communication and interpersonal skills.

Working Conditions

This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

Apply About employer

More about this job

Responsibilities

Lead, train, coach, and support front desk staff while managing orientation, performance, and communication. Maintain a welcoming and well-presented front desk area, handle guest check-ins and check-outs and payments, provide hotel information, and support departmental service and financial goals.

Requirements

Requires at least two years of hotel front desk experience and a strong understanding of hotel operations, front office procedures, reservations, guest service, and cash handling. Supervisory experience is an asset; a hospitality-related diploma or certificate is preferred, along with experience using a property management system and Microsoft Office.

Skills

Front Desk Operations
Team Leadership
Staff Training and Coaching
Performance Management
Guest Service
Hotel Operations
Front Office Procedures
Reservations
Cash Handling
Payment Processing
Property Management Systems
Opera Cloud
Microsoft Office
Communication
Interpersonal Skills
Organization

Benefits

Competitive Wages
Health and Wellness Benefit Plan
Paid On-the-Job Training
Additional Learning Opportunities
Personal and Professional Growth Opportunities
Five Personal Days per Year After 90 Days of Continuous Full-Time Employment
Pomeroy Stay Travel Program

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Hotel Operations
Front Office Procedures
Guest Service
Reservations
Check-In
Check-Out
Cash Handling
Payment Processing
Direct Billing
Property Management System
Opera Cloud
Microsoft Office
Team Leadership
Staff Training
Coaching
Performance Management
Guest Relations
Hotel Amenities
Rate Plans
Room Types
Hospitality
Tourism
Hotel Management
Night Audit

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