Jobs in Canada

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Added 10 mins ago
GF
Credit Analyst
GM Financial
Toronto, ON
- Full-time
Work Life Balance: Flexible hybrid work environment, 3-days a week in office (Tuesday/Wednesday/Thursday).
Added 10 mins ago
VC
Errors & Omissions Claims Analyst (Temporary)
Victor Canada
Canada
- Temporary
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 10 mins ago
DG
Analyst, Tax [Transfer Pricing]
Doane Grant Thornton LLP
Calgary, AB
- Full-time
That’s why we’re working in a model where teams are required to be together in the office 4 days per week
Added 10 mins ago
J
Risk Manager
Jacobs
Calgary, AB
- $130,000 to $160,000 CAD / year
- Full-time
…Hybrid model coming in two days a week at our assigned Jacobs…
Added 10 mins ago
I
Accountant
isgSearch
Toronto, ON · North York, ON
- $45 to $55 CAD / hour
- Contract
Hybrid: 4 days in office, 1 day from home
Added 10 mins ago
GF
Credit Administrator
GM Financial
Toronto, ON
- Full-time
Proficient with Excel, and other Microsoft Office products
Added 10 mins ago
DU
Accounts Payable Clerk
Dalhousie University
Halifax, NS
- Full-time
…of the University, providing services in areas of financial accounting, budgeting, procurement, payroll, cash management, and financial systems and policies. Reporting to the Manager,…
Added 10 mins ago
HB
Junior Integration Engineer - Trading - $80,000-$150,000 CAD + Bonus
Hunter Bond
Montreal, QC
- $80,000 to $150,000 CAD / year
- Full-time
This position will suit an individual looking to further their experience within Front Office environments, and build their knowledge of integration within Trading.
Added 10 mins ago
T
Senior Advisor, Financial Systems Support
TransAlta
Calgary, AB
- Full-time
This role is based in our Downtown Calgary Head Office. We value the benefits of working together in person while recognizing the importance of balancing work and life, and foster a…
Added 25 mins ago
PL
Guest Service Agent
Pomeroy Lodging
Kananaskis, AB
- Full-time
Strong and effective communication with all other departments, and strong team work required between all inter-related departments (Housekeeping, Conference Services, Tours, Accounting, etc)
Added 25 mins ago
A
Flight Follower
AvPosts
Mississauga, ON
- Internship
…movement messages. Interface with management, maintenance, accounting, and charter…
Added 25 mins ago
MC
RENTAL ADMINISTRATOR
Myshak Crane & Rigging Bonnyville
Acheson, AB
- Full-time
Added 25 mins ago
WH
Accounts Payable Specialist
WELL Health Technologies Corp. (TSX: WELL)
Vancouver, BC
- Full-time
…maintaining compliance with company policies, financial controls, and accounting…
Added 25 mins ago
CC
Regional Sales Manager
Commercial Credit Group Inc.
Toronto, ON · East York, ON
- Full-time
…ample opportunities and report through a regional corporate office. While we are looking for self-starters, we actively market our company and our brand and assist in sales, product, and…
Added 25 mins ago
CI
Comptable / Accountant
Cloud Imperium Games Montreal
Montreal, QC
- Full-time
Support the Controller / Chief Accountant across their full range of responsibilities and contribute to the smooth running of the complete accounting cycle
Added 25 mins ago
Accounts Receivable Specialist - Dental Clinic Support
Passion Dental Group Inc.
Toronto, ON · Mississauga, ON · Vaughan, ON
Proficiency with Microsoft Office; experience with ClearDent or similar software is an asset
Added 25 mins ago
G
Client Solutions Manager, Auto Insurance (Part-Time)
Gallagher
Winnipeg, MB
- Part-time
FOI & IWS Certification required
Added 40 mins ago
GF
Commercial Credit Manager
GM Financial
Toronto, ON
- Full-time
Added 40 mins ago
GF
Sr Commercial Credit Analyst Bilingual
GM Financial
Toronto, ON
- Full-time
Work Life Balance: Flexible hybrid work environment, 3-days a week in office (T
Added 40 mins ago
GF
Sr Credit Analyst
GM Financial
Toronto, ON
- Full-time
Added 40 mins ago
B
Associate, Sales and Customer Service - North York
belairdirect
Toronto, ON · North York, ON
- Full-time
Work location: North York (255 Sheppard Av). Please note that the North York office will be relocating to Scarborough (300 Consilium Place) in the coming months.
Added 40 mins ago
GF
Credit Manager
GM Financial
Burnaby, BC
- Full-time
Added 40 mins ago
B
Lifecycle Marketing Manager
Baselane
Toronto, ON
- Full-time
This is a hybrid role, which requires two days a week in our downtown Toronto office.
Added 40 mins ago
T
Law Clerk III
TD
Toronto, ON · Montreal, QC
- Full-time
Proficiency in both English and French required · Law Clerk certification is required
Added 40 mins ago
T
Personal Banking Associate Trainee
TD
Victoria, BC
- Full-time
…seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their financial queries and banking needs, including…

Pomeroy Lodging

Guest Service Agent

Kananaskis, AB, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 10, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Guest Service Agent

Starting Rate of Pay: $18/hour + Eligibility for 10% Upselling Commission

THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.

Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699

Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!

The Role

As a Guest Service Agent (GSA) with our Rooms Division, you will be an important member of a team that creates an atmosphere of exceeding guest expectations, each and every shift. Your role is vital in determining what impression the guest has of our Lodge. You will find success in your role by making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. In this highly visible role, the GSA is responsible for the first and last impression, the check in and check out process, communication of information and delivering authentic hospitality to each and every guest. This includes promoting the lodge and the surrounding areas, promptly following up on guest requests and concerns, using strong and effective communication with all other hotel departments, seeking feedback from guests and exceeding their expectations, whether by wowing them, or when in service recovery.

Job Duties

Checking guests into the hotel, checking out guests from the hotel and provide service whenever required
Provide courteous, professional and attentive guest service at all times
Establishing a personal rapport with the guest in order to learn about their needs and expectations
Actively seek feedback from guests, following up and taking action to exceed guest expectations, whether that is to wow the guest, or in service recovery
A personalized touch during all guest interactions to ensure they feel welcome and special
Must be able to work a variety of shifts mornings, afternoons, evenings and holidays
Strong and effective communication with all other departments, and strong team work required between all inter-related departments (Housekeeping, Conference Services, Tours, Accounting, etc)
In-depth knowledge of the Kananaskis Valley and surrounding area, to Share the Adventure and create the unrivalled Kananaskis guest experience.

Employment Experience And Educational Requirements

In order to be considered for this role, you have experience with POS systems, Excel and Outlook
You are able to work well under pressure in a fast-paced environment
Previous hotel front office experience or education completed within hospitality sector required
Degree or Diploma in Hospitality is preferred but not required
Professional in presentation and demeanor
Self-motivated, excellent organizational skills and the proven ability to work well under pressure

Physical Demands

Required to stand for extended periods throughout the shift.
Ability to sit for extended periods while operating the switchboard and completing administrative tasks.
Repetitive hand, wrist, and finger movements (typing, data entry, processing payments, handling key cards, operating office equipment).
Frequently reaching and extending arms to provide guests with key cards, invoices, and other documents.
Regular bending, light crouching, and twisting to access drawers, printers, office supplies, and guest amenities.
Occasional lifting, carrying, pushing, or pulling of light to moderate items (e.g., guest luggage, guest packages or office supplies.
Verbal communication requiring clear speaking and active listening for extended periods in a fast-paced, guest-facing environment both in person and over the phone.
Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels.

Amazing Perks

Earn additional income through our Front Office Upselling Program, with 10% commission on eligible upsells
Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite newly-renovated staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Discounted access to our Nordic Spa*
Discounted Ski Pass and Golf rates*
Kananaskis Parks Pass

Apply now!

Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699

Season Availability, subject to cut off dates.

Apply on LinkedIn About employer

More about this job

Responsibilities

Manage guest check-in and check-out, respond promptly to requests and concerns, and provide personalized, attentive service throughout each guest interaction. Coordinate with other hotel departments, promote the lodge and surrounding area, seek guest feedback, and help meet service and financial goals, including through eligible upselling.

Requirements

Candidates need experience with POS systems, Excel, and Outlook, along with previous hotel front office experience or completed hospitality-sector education. The role also requires professional presentation, strong organization and communication, the ability to work under pressure, and flexibility to work varied shifts; a hospitality degree or diploma is preferred but not required.

Skills

Guest Service
Hotel Check-In And Check-Out
Guest Relations
Communication
Teamwork
Service Recovery
Upselling
Point-Of-Sale Systems
Microsoft Excel
Microsoft Outlook
Organization
Working Under Pressure
Hospitality
Local Area Knowledge
Payment Processing
Administrative Tasks

Benefits

Upselling Commission
Personal Days
Food And Beverage Discounts
Staff Accommodation
Employee Gym
Employee Cafeteria Meal
Shuttle Access
Health And Wellness Benefits
Accrued Vacation
Discounted Hotel Rates
Discounted Nordic Spa Access
Discounted Ski Passes
Discounted Golf Rates
Parks Pass

Visa sponsorship

Not detected in the job text

Keywords

Guest Service Agent
Front Office
Rooms Division
Hotel Operations
Guest Relations
Check-In
Check-Out
Guest Feedback
Service Recovery
Upselling
Point-Of-Sale Systems
Microsoft Excel
Microsoft Outlook
Payment Processing
Switchboard
Hospitality
Interdepartmental Communication
Housekeeping
Conference Services
Tours
Accounting
Kananaskis Valley
Guest Experience

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Jobs in Canada