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Housekeeping Supervisor

  • Olds, AB, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
Posted

Original job description

We are looking for a Housekeeping Supervisor to join our team!

If you are a person who enjoys a dynamic work environment, socializing with people, and values organization, this is the perfect job for you!

Job Description

As a Housekeeping Supervisor, you have the authority to exceed guest expectations through the supervision of your people; by creating “picture-perfect” guest experiences throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel and your team’s success. From cleaning the hotel lobby right through to cleaning guest rooms, the guest’s first impression of cleanliness is a powerful and lasting one.

Pomeroy Perks

  • Competitive wages and Health and Wellness benefit plan.
  • Paid on-the-job training with additional learning opportunities.
  • Growth and development opportunities, both personal and professional.
  • Personal days: 5 per year after 90 days of continuous full-time employment.
  • Pomeroy Stay Travel Program.

Key Focuses

  • Ensures the guest rooms, public areas, and storage areas are “picture-perfect” for optimal first impressions.
  • Provides direct reports with the resources, direction, coaching, and feedback required for their continuous development.
  • Prepares for shift with a well-stocked cart including approved cleaning, and guest room supplies. Ensures vacuum, mop, and dusters are clean and in good working order.
  • Vacuums, dusts, cleans, sweeps, polishes, and restocks the required number of guest rooms.
  • Respects guest property and privacy; adheres to lost and found procedures on all items found in guest rooms and public areas.
  • Understands and practices all emergency procedures for the hotel.

Experience/Passions/Education

  • 6 months experience in a housekeeping position.
  • Previous supervisory experience is an asset.
  • Attention to detail and pride in a quality job done well.
  • Strong communication and interpersonal skills.

Working Conditions

This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, that requires continuous physical movement and the ability to manage multiple sequences and demands. This position will require periods of independent work and the ability to lift up to 30 lbs.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
More about this job

Responsibilities

Supervise housekeeping staff and ensure guest rooms, public areas, and storage areas meet cleanliness and presentation standards. Prepare and maintain cleaning supplies and equipment, clean and restock rooms as needed, respect guest privacy and property, and follow hotel emergency and lost-and-found procedures.

Requirements

At least six months of housekeeping experience is required, while previous supervisory experience is an asset. Candidates should demonstrate attention to detail, pride in quality work, and strong communication and interpersonal skills, and be able to work in a fast-paced, physically active environment and lift up to 30 pounds.

Skills

  • Housekeeping
  • Supervision
  • Attention To Detail
  • Communication
  • Interpersonal Skills
  • Coaching
  • Feedback
  • Organization
  • Guest Service
  • Cleaning
  • Time Management
  • Emergency Procedures
  • Lost And Found Procedures
  • Physical Stamina
  • Multitasking

Benefits

  • Competitive Wages
  • Health And Wellness Benefit Plan
  • Paid On-The-Job Training
  • Learning Opportunities
  • Personal And Professional Development Opportunities
  • Personal Days
  • Pomeroy Stay Travel Program

Visa sponsorship

Not detected in the job text

Categories

  • Hospitality
  • Management & Leadership
  • Customer Service & Support

Keywords

  • Housekeeping
  • Hotel
  • Hospitality
  • Guest Rooms
  • Public Areas
  • Storage Areas
  • Cleaning Supplies
  • Vacuum
  • Mop
  • Dusters
  • Guest Room Supplies
  • Staff Supervision
  • Coaching
  • Guest Experience
  • First Impressions
  • Lost And Found
  • Emergency Procedures
  • Privacy
  • Quality Standards
  • Fast-Paced Environment
  • Physical Work

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