Closed listing
Night Audit
- Prince George, BC, Canada
Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Job type
- Full-time
- Closing date
- Posting language
- English
- Posted
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Archived listing. The details below describe a past opening.
We are looking for a Night Auditor to join our team!
Is attention to detail important to you? Do you excel in problem-solving and mathematics? This is the perfect job for you!
Job Description
As a Night Auditor, you are accountable for balancing and closing the day’s business accurately and timely, preparing the hotel for the next day’s operation, and ensuring all our guests and employees' safety. You have the authority to exceed guest expectations and create a lasting positive impression on each guest. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable.
Pomeroy Perks
This position will include night shift any day of the week or weekend and the occasional day shift or afternoon or evening shift if needed. This position will require long periods of standing and may require lifting and bending. There will be mostly independent, unsupervised work and brief periods of exposure to cold air due to the location of the front desk.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
Is attention to detail important to you? Do you excel in problem-solving and mathematics? This is the perfect job for you!
Job Description
As a Night Auditor, you are accountable for balancing and closing the day’s business accurately and timely, preparing the hotel for the next day’s operation, and ensuring all our guests and employees' safety. You have the authority to exceed guest expectations and create a lasting positive impression on each guest. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable.
Pomeroy Perks
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training with additional learning opportunities.
- Growth and development opportunities, both personal and professional.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Pomeroy Stay Travel Program.
- Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
- Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
- Keeps track of arrivals, departures, and in-house daily activities and organizes VIP amenities where appropriate.
- Efficiently books guest reservations requested by phone, in person, or online.
- Processes payment types such as room charges, cash, checks, debit, or credit and balances and process all credit card batches.
- Completes daily auditing, balancing, and closing procedures accurately and efficiently.
- Previous experience in front desk, night audit, or in a hotel is an asset.
- Advanced math and bookkeeping skills.
- Strong communication and interpersonal skills.
- Tech-savvy.
This position will include night shift any day of the week or weekend and the occasional day shift or afternoon or evening shift if needed. This position will require long periods of standing and may require lifting and bending. There will be mostly independent, unsupervised work and brief periods of exposure to cold air due to the location of the front desk.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
More about this job
Responsibilities
Balance and close the day's business, complete audit and payment reconciliation procedures, and prepare the hotel for the next day's operations. Provide attentive guest service, manage reservations and daily guest activity, maintain welcoming public areas, and support guest and employee safety while maximizing room revenue.
Requirements
Previous experience in a hotel, front desk, or night audit role is an asset, along with advanced math and bookkeeping skills. Strong communication and interpersonal skills and comfort with technology are expected; the role also requires working night shifts, standing for extended periods, and sometimes lifting or bending.
Skills
- Attention to Detail
- Problem-Solving
- Mathematics
- Bookkeeping
- Communication
- Interpersonal Skills
- Guest Service
- Complaint Resolution
- Reservation Booking
- Payment Processing
- Financial Reconciliation
- Night Auditing
- Revenue Maximization
- Computer Literacy
Benefits
- Competitive Wages
- Health and Wellness Benefit Plan
- Paid On-the-Job Training
- Learning Opportunities
- Personal and Professional Development Opportunities
- Five Personal Days per Year After 90 Days of Continuous Full-Time Employment
- Pomeroy Stay Travel Program
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Finance & Accounting
- Customer Service & Support
- Security & Safety
Keywords
- Night Audit
- Hotel
- Hospitality
- Front Desk
- Guest Service
- Guest Complaints
- Reservations
- Arrivals and Departures
- VIP Amenities
- Payment Processing
- Room Charges
- Cash Handling
- Credit Card Processing
- Credit Card Batches
- Daily Auditing
- Balancing and Closing
- Bookkeeping
- Mathematics
- Room Revenue
- Financial Goals
- Hotel Operations
- Guest Safety
- Employee Safety
- Lobby Presentation