Yora Food and Beverage Attendant
- Kananaskis, AB, Canada
Full-time
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Job details
- Job type
- Full-time
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- Posting language
- English
- Posted
Original job description
Bistro Service Attendant (Food and Beverage)
Yora Nordic Spa Kananaskis | Kananaskis, Alberta
Full-Time, Hourly | Bistro Manager/Supervisor
The Opportunity
At Yora Nordic Spa Kananaskis, the Bistro is more than a place to dine. It is an important part of the wellness journey, a welcoming space where guests can pause, nourish themselves, and reconnect with others.
As a Bistro Service Attendant, you will help create a dining experience that feels effortless, relaxed, and unhurried. From warmly welcoming and seating guests to preparing tables and supporting service, your attention to detail ensures every guest feels comfortable and cared for.
Through genuine hospitality, teamwork, and thoughtful service, you will help create the Social Connection that makes the Yora guest journey memorable.
What You'll Do
Create an Exceptional Guest Experience
This position requires flexibility to work mornings, evenings, weekends, and holidays based on business needs. The role requires an active presence throughout the Bistro, dining room, service stations, and guest areas, with regular interaction with guests and team members to support daily service operations.
The position involves extended periods of standing and walking, bending, reaching, lifting and carrying food, beverages, dishes, and restaurant supplies, and clearing and resetting tables. Working conditions may include exposure to hot food and beverages, glassware, food allergens, cleaning chemicals, changing temperatures, and wet or slippery surfaces. Employees must follow applicable food safety, equipment safety, and workplace procedures and perform the essential functions of the position safely, with or without reasonable accommodation.
Your warm welcome creates connection. Your attention to detail creates comfort. Your teamwork ensures every guest enjoys a relaxed, welcoming, and seamless Bistro experience.
Bring your skills to Yora Nordic Spa Kananaskis and help create meaningful moments where guests can pause, nourish themselves, and reconnect.
Yora Nordic Spa Kananaskis | Kananaskis, Alberta
Full-Time, Hourly | Bistro Manager/Supervisor
The Opportunity
At Yora Nordic Spa Kananaskis, the Bistro is more than a place to dine. It is an important part of the wellness journey, a welcoming space where guests can pause, nourish themselves, and reconnect with others.
As a Bistro Service Attendant, you will help create a dining experience that feels effortless, relaxed, and unhurried. From warmly welcoming and seating guests to preparing tables and supporting service, your attention to detail ensures every guest feels comfortable and cared for.
Through genuine hospitality, teamwork, and thoughtful service, you will help create the Social Connection that makes the Yora guest journey memorable.
What You'll Do
Create an Exceptional Guest Experience
- Welcome and seat guests with warm, genuine, and attentive hospitality.
- Help create a relaxed, welcoming, and unhurried Bistro experience.
- Provide accurate information about the Bistro, menu offerings, and expected wait times.
- Anticipate guest needs and respond promptly with care and professionalism.
- Support Servers and Bartenders in delivering attentive and well-paced service.
- Assist with guest concerns and involve a Supervisor when additional support is required.
- Help guests feel comfortable, nourished, and able to enjoy their time together.
- Assist with reservations, wait lists, seating arrangements, and guest flow as assigned.
- Clear, clean, reset, and prepare tables efficiently while maintaining a relaxed dining experience.
- Maintain clean, organized, stocked, and guest-ready dining areas and service stations.
- Assist with food and beverage delivery, water service, and table maintenance.
- Ensure Servers and Bartenders have the supplies and support needed for efficient service.
- Complete assigned opening, closing, cleaning, and side-work responsibilities.
- Communicate table availability, guest needs, and service updates with Front and Back of House teams.
- Follow established food safety, sanitation, responsible alcohol service, and workplace safety procedures.
- Work collaboratively with Servers, Bartenders, Supervisors, and Kitchen team members.
- Provide timely assistance to teammates during busy service periods.
- Communicate clearly, respectfully, and professionally throughout each shift.
- Support smooth service flow through teamwork, organization, and attention to detail.
- Participate in onboarding, menu knowledge, service, and safety training.
- Take ownership of assigned responsibilities and seek guidance when needed.
- Contribute to a positive workplace built on hospitality, teamwork, and mutual respect.
- Maintain table readiness to support efficient seating and service without rushing guests.
- Help maximize seating availability through accurate table status and timely resets.
- Minimize waste, breakage, and unnecessary product loss.
- Use serviceware, supplies, and equipment responsibly.
- Maintain accurate guest orders and Point of Sale (POS) transactions when assigned.
- Keep service stations organized and stocked to support operational efficiency.
- Understand how guest flow, table readiness, and teamwork contribute to Bistro performance.
- Previous restaurant, hospitality, or guest-service experience is an asset but not required.
- Genuine interest in hospitality, wellness, and creating positive guest experiences.
- Warm, friendly, and confident communication skills.
- Strong listening skills and attention to detail.
- Ability to stay organized and manage multiple priorities in a fast-paced environment.
- Positive attitude and willingness to work collaboratively with others.
- Willingness to learn menu offerings, service standards, and operational procedures.
- Appropriate food safety and responsible alcohol service certification, or willingness to obtain.
- Ability to learn and effectively use POS, reservation, and workplace systems as required.
- Competitive wages and Health and Wellness benefit plan.
- Paid on-the-job training.
- Employee wellness privileges, discounted experiences at Yora Nordic Spa locations.
- Food and Beverage discounts and Exclusive Yora retail discounts.
- Learning, growth and development opportunities within a growing wellness brand.
- Personal days: 5 per year after 90 days of continuous full-time employment.
- Marriott Employee Travel program provides you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
- Pomeroy Stay Travel Program.
This position requires flexibility to work mornings, evenings, weekends, and holidays based on business needs. The role requires an active presence throughout the Bistro, dining room, service stations, and guest areas, with regular interaction with guests and team members to support daily service operations.
The position involves extended periods of standing and walking, bending, reaching, lifting and carrying food, beverages, dishes, and restaurant supplies, and clearing and resetting tables. Working conditions may include exposure to hot food and beverages, glassware, food allergens, cleaning chemicals, changing temperatures, and wet or slippery surfaces. Employees must follow applicable food safety, equipment safety, and workplace procedures and perform the essential functions of the position safely, with or without reasonable accommodation.
Your warm welcome creates connection. Your attention to detail creates comfort. Your teamwork ensures every guest enjoys a relaxed, welcoming, and seamless Bistro experience.
Bring your skills to Yora Nordic Spa Kananaskis and help create meaningful moments where guests can pause, nourish themselves, and reconnect.
More about this job
Responsibilities
Welcome and assist Bistro guests, support servers and bartenders, and maintain a relaxed, attentive dining experience. Manage table readiness, service areas, guest flow, food and beverage support, and assigned operational and safety tasks while collaborating with the team.
Requirements
Previous restaurant, hospitality, or guest-service experience is an asset but is not required; candidates should bring a genuine interest in hospitality, warm communication, attention to detail, organization, and a collaborative attitude. Candidates must be willing to learn service procedures and systems and have, or be willing to obtain, appropriate food safety and responsible alcohol service certification.
Skills
- Guest Hospitality
- Guest Service
- Communication
- Active Listening
- Attention to Detail
- Organization
- Multitasking
- Teamwork
- Table Management
- Food and Beverage Service
- Food Safety
- Responsible Alcohol Service
- Point-of-Sale Transactions
- Reservation Management
- Sanitation
- Inventory and Supply Management
Benefits
- Health and Wellness Benefit Plan
- Paid On-the-Job Training
- Employee Wellness Privileges
- Discounted Spa Experiences
- Food and Beverage Discounts
- Retail Discounts
- Learning and Development Opportunities
- Personal Days
- Discounted Hotel Rates
- Travel Program
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Food & Beverage
- Customer Service & Support
Keywords
- Bistro
- Food and Beverage Service
- Guest Experience
- Hospitality
- Wellness
- Social Connection
- Reservations
- Wait Lists
- Seating Arrangements
- Table Resetting
- Table Maintenance
- Food and Beverage Delivery
- Water Service
- Point of Sale
- POS Transactions
- Food Safety
- Sanitation
- Responsible Alcohol Service
- Workplace Safety
- Menu Knowledge
- Opening and Closing Duties
- Side Work
- Guest Flow
- Service Stations
- Teamwork
- Waste Reduction
- On-the-Job Training