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SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Richmond, BC
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added just now
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Gérant(e) Beauté, rémunéré(e) à l’heure temps plein Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
St.-Jean-Chrysostome, QC
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added just now
FH
RN, Cardiac Inpatient Units or Cardiac Interventional Day Care (DCIU; ICRU)
Fraser Health
Abbotsford, BC
- Full-time
Teaches patients and families/care givers about illness prevention, health restoration and health maintenance to help patients accomplish their health care goals. Assesses learning needs of…
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FH
Occupational Therapist, Residential Services
Fraser Health
Chilliwack, BC
- Part-time
In collaboration with the Manager or designate, assists with the development and monitoring of policies and procedures and standards related to Occupational Therapy; identifies staff…
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Registered Nurse, Medicine
Fraser Health
Abbotsford, BC
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Added 15 mins ago
GD
DYNAMITE - Seasonal Sales Associate - Mapleview Centre
Groupe Dynamite
Burlington, ON
- Temporary
Reporting to the Store Manager, your main focus as Seasonal Sales Associate is to provide an exceptional shopping experience to each customer, and build long term relationships with each…
Added 16 mins ago
TH
Hardware Associate: Full Time - SAANICH
The Home Depot
Saanich, BC
- Full-time
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally…
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T
Account Manager II, Business Banking
TD
Concord, ON
- Full-time
The role is accountable for delivering a superior customer experience while driving profitable business growth, in line with business strategy. This role is accountable for expanding its…
Added 16 mins ago
T
Customer Experience Associate - Dartmouth Crossing
TD
Dartmouth, NS
- Part-time
…help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring…
Added 16 mins ago
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Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…
Added 29 mins ago
UO
Senior Analyst, Financial Reporting
University of Calgary
Calgary, AB
- Full-time
…Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative…
Added 29 mins ago
EI
Product Specialist (QC) - 12 month contract
Echelon Insurance
Quebec, QC
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Provide support and assistance to members utilizing Echelon products and tools, primarily for the various lines of business
Added 30 mins ago
Manager, Ethics and Integrity Program
WSP
Montreal, QC
Your work will support ethical culture, reputation risk management, and compliance across areas including anti-corruption, fair competition, anti-money laundering, human rights, and…
Added 30 mins ago
OG
Guest Services Agent - Part Time
Onni Group of Companies
Vancouver, BC
- Part-time
…the chance to build meaningful relationships with residents and vendors. As Guest Services Agent, each day brings new learning opportunities. If you're eager to jump right into a fast-paced…
Added 30 mins ago
E
Senior Financial Analyst
Extendicare
Markham, ON · Extendicare (Canada) Inc (Steeles Ave.)
- Full-time
Continuous mentorship, support for life-long learning and growth opportunities
Added 44 mins ago
T
Customer Experience Associate - Dartmouth Crossing
TD
Dartmouth, NS
- Part-time
…help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring…
Added 44 mins ago
AB
Packaging Procurement Coordinator
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Toronto, ON
- $50,000 to $60,000 CAD / year
- Full-time
Support procurement-related projects and additional assignments as necessary.
Added 44 mins ago
KD
Territory Sales Representative
Keurig Dr Pepper Canada
Winnipeg, MB
- $67,800 to $77,000 CAD / year
- Full-time
…province of Manitoba. Reporting into the Western Regional Sales Manager, the TSR is accountable for driving distribution and display of KDP products, the execution of all in-store plans,…
Added 44 mins ago
UO
Administrative Assistant, Surgery
University of Calgary
Calgary, AB
- Full-time
…Canada's most enterprising city. It is a top research university and one of the highest-ranked universities of its age. Founded in 1966, its 36,000 students experience an innovative…
Added 45 mins ago
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Commercial Sales Training Manager
''
Toronto, ON
- Full-time
The Commercial Training Manager is part of the Foodservice commercial organization and reports to the Senior Director, Strategy & Execution – Foodservice. This role partners closely with…
Added 45 mins ago
FB
Produce Production Assistant Manager
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Toronto, ON
- From $21.5 CAD / hour
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Added 45 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Winkler, MB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 45 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
St. Thomas, ON
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 45 mins ago
SD
Merchandiser, Hourly Full Time Evening
Shoppers Drug Mart
Victoria, BC
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 59 mins ago
FH
Registered Nurse, Surgical Services - Inpatient - Langley Memorial Hospital
Fraser Health Authority
Langley (District), BC · City of Langley, BC
- $41.42 to $59.52 CAD / hour
- Other
Teaches patients and families/care givers about illness prevention, health restoration and health maintenance to help patients accomplish their health care goals. Assesses learning needs of…

Pomeroy Lodging

Yora Front Desk Concierge

Kananaskis, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

Front Desk Concierge

Yora Nordic Spa Kananaskis | Kananaskis, Alberta

Full-Time, Hourly | Reports to the Front Desk Manager

The Opportunity

At Yora Nordic Spa Kananaskis, every guest journey begins with a human connection. Every greeting, conversation, recommendation, and thoughtful gesture is an opportunity to make someone feel genuinely welcomed, recognized, and cared for.

As a Front Desk Concierge, you will be an essential part of creating memorable guest experiences by combining exceptional hospitality with accurate, efficient Front Desk operations.

From welcoming guests and managing reservations to sharing your knowledge of our wellness experiences, you will help create effortless arrivals, meaningful connections, and memorable departures that leave guests feeling relaxed, valued, and inspired to return.

What You’ll Do

Create an Exceptional Guest Experience

Welcome every guest with warmth, professionalism, and genuine hospitality.
Create seamless arrival, check-in, and departure experiences.
Anticipate guest needs and provide thoughtful, personalized service.
Respond to guest questions and resolve routine concerns professionally, escalating complex situations when required.
Share accurate information about spa experiences, hydrotherapy, treatments, memberships, amenities, and services.
Protect guest privacy and confidentiality while ensuring every interaction reflects Yora Nordic Spa Kananaskis standards.
Thank guests sincerely and create meaningful connections that encourage them to return.

Deliver Operational Excellence

Complete reservations, check-ins, check-outs, payment transactions, and guest communications accurately.
Maintain organized reservation records and guest information.
Support efficient guest flow, locker assignments, and turnover to minimize wait times.
Maintain clean, organized, and welcoming reception, retail, and guest waiting areas.
Follow Front Desk operating procedures, opening and closing routines, and daily checklists.
Ensure accurate cash handling and payment processing.
Identify operational concerns and communicate them promptly to the Front Desk Manager.

Support a Positive Team Environment

Collaborate with Front Desk team members and other departments to deliver a seamless guest experience.
Support teammates during busy periods and contribute to efficient daily operations.
Participate in onboarding, training, coaching, and continuous learning.
Demonstrate reliability, accountability, professionalism, and a positive attitude.
Welcome feedback and apply coaching to continuously improve performance.
Reinforce the Yora Nordic Spa Kananaskis brand promises of being Simple, Inclusive, Natural, and Social.

Support Business Performance

Introduce guests to memberships, retail products, treatments, upgrades, and promotional offerings through authentic conversations.
Provide personalized recommendations that enhance the guest experience.
Support departmental revenue goals through product knowledge and guest engagement.
Recognize opportunities to improve guest flow, locker utilization, and operational efficiency.
Use guest feedback and daily observations to identify opportunities for continuous improvement.

What You Bring

Previous experience in hospitality, wellness, guest service, retail, or tourism is preferred.
Passion for creating exceptional and memorable guest experiences.
Strong interpersonal and communication skills with a warm and welcoming approach.
Comfortable using reservation systems, Point of Sale (POS) systems, and workplace technology.
Strong attention to detail and organizational skills.
Ability to remain calm, professional, and positive in a fast-paced environment.
Commitment to teamwork, continuous improvement, and genuine hospitality.

What We Offer

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training.
Employee wellness privileges, discounted experiences at Yora Nordic Spa locations.
Food and Beverage discounts and Exclusive Yora retail discounts.
Learning, growth and development opportunities within a growing wellness brand.
Personal days: 5 per year after 90 days of continuous full-time employment.
Marriott Employee Travel program provides you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
Pomeroy Stay Travel Program.

Schedule & Work Environment

This position requires flexibility to work mornings, evenings, weekends, and holidays based on operational needs. The role requires an active and visible presence at the Front Desk, reception, and retail areas, with occasional duties in outdoor spa areas.

The position involves extended periods of standing and walking, sitting and computer use, repetitive hand movements, bending, reaching, climbing stairs, and carrying routine office, retail, and guest-service materials. Working conditions may include exposure to changing temperatures, humidity, steam, moisture, outdoor weather conditions, and wet or slippery surfaces. Employees must be able to perform the essential functions of the position safely.

Your warm welcome creates connection. Your attention to detail inspires confidence. Your genuine hospitality ensures every guest feels valued, relaxed, and cared for.

Bring your skills to Yora Nordic Spa Kananaskis and help create exceptional guest experiences from the moment guests arrive.

Apply About employer

More about this job

Responsibilities

Welcome guests and manage reservations, check-ins, check-outs, payments, and guest communications while providing accurate information and personalized recommendations about spa services. Maintain organized and welcoming front desk areas, support efficient guest flow, collaborate with colleagues, and contribute to revenue goals and continuous improvement.

Requirements

Previous experience in hospitality, wellness, guest service, retail, or tourism is preferred, along with strong communication, organizational, and interpersonal skills. Candidates should be comfortable with reservation and POS systems, remain calm in a fast-paced environment, and demonstrate teamwork, reliability, and genuine hospitality.

Skills

Guest Service
Hospitality
Interpersonal Communication
Reservations Management
Point-of-Sale Systems
Payment Processing
Cash Handling
Attention to Detail
Organization
Problem Resolution
Product Knowledge
Personalized Recommendations
Teamwork
Time Management
Adaptability
Confidentiality

Benefits

Health and Wellness Benefit Plan
Paid On-the-Job Training
Employee Wellness Privileges
Discounted Spa Experiences
Food and Beverage Discounts
Retail Discounts
Learning and Development Opportunities
Personal Days
Discounted Hotel Rates

Visa sponsorship

Not detected in the job text

Keywords

Front Desk
Guest Experience
Hospitality
Reservations
Check-In
Check-Out
Guest Communications
Payment Processing
Cash Handling
Point-of-Sale Systems
Spa Services
Hydrotherapy
Treatments
Memberships
Retail
Guest Privacy
Locker Assignments
Guest Flow
Opening and Closing Procedures
Daily Checklists
Revenue Goals
Product Knowledge
Guest Feedback
Team Collaboration
Continuous Improvement

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