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Added 1 day ago
H
IT Project Manager
HrBrain
Featured · Posted directly by employer
Waterloo, ON
- $70 CAD / hour
- Contract
Promote Agile principles, continuous improvement, delivery discipline, accountability, and collaboration across the project team.
Added 10 mins ago
AE
Procurement Manager
A.L.P.A. Equipment Ltd.
Eel River Crossing, NB
- Full-time
…an important role in supporting our operations and driving continuous…
Added 25 mins ago
W
Full Stack Software Engineer - Associate
Wiraa
Canada
- Full-time
…Delivery team at our Oshawa, Ontario location. Reporting to the Manager, IT Product Delivery, you will play a critical role in designing, developing, testing, and maintaining high-quality…
Added 54 mins ago
DO
Executive Assistant
Department of Energy and Economic Diversification
Perth South, ON
- Full-time
Focus on progress and continuous improvement: Prioritise finding practical solutions. Reflect, learn and adapt quickly to changing circumstances, continuously improving processes to enhance…
Added 54 mins ago
GO
Client Service Officer A
Government of Newfoundland and Labrador
NL · Newfoundland and Labrador, Canada
- $31.37 to $34.89 CAD / hour
- Full-time
· Contributing to continuous improvement activities and other related duties as required
Added 54 mins ago
TC
Assessment Manager (EU / NA)
Trindent Consulting
Canada
- Full-time
The Assessment Manager is responsible for planning, executing, and closing assigned client assessments. The role identifies business-process improvement opportunities, develops and…
Added 54 mins ago
GO
Senior Systems Analyst (Power Platform Developer)
Government of Newfoundland and Labrador
St. John's, NL
- $41.97 to $49.45 CAD / hour
- Full-time
Reporting to the Design & Delivery Manager (DevOps), the Senior Systems Analyst will work within a fast-paced, dynamic environment in designing, developing, implementing, and maintaining…
Added 54 mins ago
AT
Office Clerk
Armour Transportation Systems
Bathurst, NB
- Full-time
Escalate issues to the Terminal Manager or Supervisor as needed
Added 54 mins ago
TC
Maintenance Manager
TIGER Coatings North America
Guelph, ON
- Full-time
At TIGER Drylac Canada, we’re looking for a Maintenance Manager who can bring technical expertise, leadership, and a continuous improvement mindset to our Guelph facility while helping…
Added 54 mins ago
Clinical Manager, Pediatric Critical Care
Nova Scotia Health and IWK Health
Halifax, NS
Reporting to the Director, Children’s Medical, Critical Care, and Rehabilitation Services, the Manager is responsible for the planning, coordination, evaluation, and improvement of patient-…
Added 1 hour ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
Contributes to a culture of safety and continuous improvement by identifying risks, following safe work practices and supporting quality initiatives
Added 2 hours ago
PL
Project Manager - PL#32040
Peter Lucas
Saskatoon, SK
- Full-time
Conduct project close-outs, evaluations, and lessons-learned reviews to identify opportunities for continuous improvement and enhance the delivery of future projects
Added 2 hours ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Continuous improvement mindset - not satisfied with the status quo
Added 2 hours ago
MS
Senior Finance Manager, Accounting and External Reporting (can be Full Time OR 2 Year contract)
MDA Space
Brampton, ON
- Full-time
Work with operational finance teams, Shared Services and other stakeholders on accounting policy implementation and continuous controls improvement.
Added 2 hours ago
MS
Business Operations manager-AI program manager
MDA Space
Sainte-Anne-de-Bellevue, QC
- Full-time
We are looking for an AI Program Manager to join our satellite systems team at our Montreal office.
Added 2 hours ago
TA
Senior Maintenance Manager-FR
Top Aces
Saguenay, QC
- Full-time
Provide leadership and guidance to the maintenance organization and supporting functions, fostering a culture of excellence, safety, and continuous improvement.
Added 2 hours ago
TA
Inventory and Component Repair Sr. Manager-FR
Top Aces
Saguenay, QC
- Full-time
The Inv and CR Sr. Manager provides operational leadership, drives continuous improvement, and supports the expansion of internal repair capabilities while maintaining the highest standards…
Added 2 hours ago
CO
Education Consultant - Bilingual
College of Nurses of Ontario
Toronto, ON
- Full-time
…responding to changing priorities, while ensuring a culture of continuous learning and…
Added 2 hours ago
CO
Education Consultant - T
College of Nurses of Ontario
Toronto, ON
- Full-time
…responding to changing priorities, while ensuring a culture of continuous learning and…
Added 2 hours ago
PV
Hospital Administrator
P3 Veterinary Partners
Timmins, ON
- Full-time
Lead the continuous improvement of the quality of customer service and medical care
Added 2 hours ago
BR
Production Manager
BlackRock Resources LLC
Belleville, ON
- Full-time
…experience in production management, performance management, and continuous improvement ✅ Strong leadership, analytical, and communication skills; bachelor's degree or technical diploma…
Added 2 hours ago
M
Senior Manager, Innovation Development
MNP
Calgary, AB
- Full-time
Drive continuous improvement, introducing tools, processes, and practices that increase developer velocity, reliability, and consistency of delivery
Added 2 hours ago
Pharmacist - Pharmacy Services
Nova Scotia Health and IWK Health
Liverpool, NS
Commitment to continuous improvement and innovation
Added 2 hours ago
DI
Engineering Manager
DBSync Inc
Remote, Canada
- Full-time
- Remote
Mentoring technical staff during projects to ensure continuous improvement. Includes working with each resource to define and act upon career paths and obtain appropriate training. Is…
Added 4 hours ago
CO
Temporary Technical Lead (Housing Accelerator Fund) Up to 18 Months
City of Saint John
Saint John, NB
- Temporary
Working closely with the One-Stop Development Shop to drive process improvement initiatives and support the continuous enhancement of permitting and development approval workflows.
Added 5 hours ago
HR
Registered Practical Nurse, Inpatient Surgery 10 East & West
Humber River Health
Toronto, ON · Greater Toronto, ON
- Other
…collaboration, and excellence. With strong teams and a commitment to continuous improvement, Humber River Health continues to deliver Tomorrow’s Healthcare,…

Pomeroy Lodging

Yora Nordic Spa Assistant General Manager

Canmore, AB, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: Minimum 3–5 years of progressive management experience in hospitality, wellness, resorts, or a related guest-service environment.
Posting language: English
Posted: Nov 3, 2026

Original job description

Come be a leader in Wellness with Yora Kananaskis Nordic Spa

Nordic Spa Assistant General Manager

Yora Kananaskis Nordic Spa | Kananaskis, Alberta

Reports to; Nordic Spa General Manager

Located at the Yora Kananaskis Nordic Spa, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves, and others. We are wellness redefined.

The Opportunity

At Yora Kananaskis Nordic Spa, every department contributes to creating an exceptional wellness experience. A warm welcome creates connection. Beautifully maintained spaces create calm. Reliable facilities create confidence. Together, these experiences allow guests to slow down, reconnect, and feel well.

As the Assistant General Manager, you will bring these individual experiences together to create a Seamless Experience throughout the spa.

Working closely with the General Manager, you will lead daily operations, support department leaders, and ensure our teams, systems, and spaces work together effortlessly.

Through visible leadership, operational excellence, and genuine care for people, you will balance guest satisfaction, employee engagement, operational consistency, and business performance while creating a connected guest journey that reflects the Kananaskis Nordic Spa experience.

What You’ll Do

Create an Exceptional Guest Experience

Champion a seamless guest journey that reflects Kananaskis Nordic Spa's brand promises of being Simple, Inclusive, Natural, and Social.
Ensure each department consistently delivers its contribution to the overall guest experience.
Maintain an active and visible presence throughout the spa, observing the experience from the guest's perspective.
Monitor guest flow, wait times, occupancy, and operational readiness to maintain a calm, comfortable, and unhurried environment.
Identify and resolve operational challenges between departments before they impact guests.
Support department leaders in resolving guest concerns with empathy, professionalism, and genuine care.
Use guest feedback, survey results, and operational observations to continuously improve the guest journey.

Lead Spa Operations

Oversee daily spa operations, ensuring departments work together efficiently and consistently.
Translate the General Manager's operational priorities into clear departmental plans and expectations.
Ensure cleanliness, facility conditions, equipment readiness, and guest service standards are consistently maintained.
Coordinate staffing and operational resources based on anticipated guest volumes and business needs.
Monitor guest capacity, amenity utilization, and movement throughout the spa to minimize congestion and wait times.
Conduct regular operational walkthroughs, inspections, and audits to maintain established standards.
Support preventative maintenance, deep-cleaning programs, and facility improvement initiatives.
Monitor operational performance indicators and ensure timely follow-through on improvement opportunities.
Assume responsibility for overall spa operations in the General Manager's absence.

Build and Develop High-Performing Teams

Coach, support, and develop department leaders to deliver exceptional guest experiences and operational results.
Establish clear performance expectations through regular coaching, feedback, and accountability.
Support recruitment, onboarding, employee development, and retention initiatives.
Foster collaboration between departments to create a positive and connected workplace.
Empower leaders to make confident decisions aligned with Kananaskis Nordic Spa's brand promises and operational expectations.
Recognize exceptional performance and promote continuous learning and improvement.
Support leadership development, succession planning, and employee engagement initiatives.
Lead by example through calm decision-making, genuine communication, and a visible commitment to the guest experience.

Drive Business Performance

Support the General Manager in achieving operating budgets, revenue targets, and profitability objectives.
Monitor departmental labour costs, productivity, operating expenses, and financial performance.
Align staffing and operational resources with forecasted guest demand.
Identify opportunities to improve guest flow, capacity utilization, and revenue without compromising the guest experience.
Support responsible inventory management, purchasing, equipment utilization, and operating costs.
Review departmental performance and work with leaders to address variances and improvement opportunities.
Use guest feedback, operational data, and financial results to guide business decisions.
Support business planning, capital projects, and operational improvement initiatives.

What You Bring

Minimum 3–5 years of progressive management experience in hospitality, wellness, resorts, or a related guest-service environment.
Demonstrated experience leading multiple operating departments or complex service operations.
Strong understanding of guest experience, service standards, and operational performance.
Proven ability to coach, develop, and support department leaders.
Experience managing labour costs, operating budgets, productivity, and financial performance.
Strong organizational, communication, leadership, and problem-solving skills.
Ability to interpret guest feedback, operational data, and performance indicators.
Comfortable using reservation systems, Point of Sale (POS), scheduling, reporting, and Microsoft Office applications.
Ability to remain calm, decisive, approachable, and organized in a fast-paced environment.
Post-secondary education in hospitality, business, or a related field is preferred.
Genuine passion for wellness, people, and creating meaningful guest experiences.

What We Offer

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training.
Employee wellness privileges, discounted experiences at Yora Nordic Spa locations.
Food and Beverage discounts and Exclusive Yora retail discounts.
Learning, growth and development opportunities within a growing wellness brand.
Personal days: 5 per year after 90 days of continuous full-time employment.
Marriott Employee Travel program provides you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
Pomeroy Stay Travel Program.

Schedule & Work Environment

Flexibility to work mornings, evenings, weekends, and holidays based on operational needs.
Ability to maintain an active and visible leadership presence throughout indoor and outdoor spa environments.
Position involves regular movement throughout the property, frequent interaction with guests and employees, and responding to changing operational priorities.
Responsibilities include supporting department leaders, observing the guest journey, resolving operational challenges, and maintaining service standards.
Work involves periods of standing, walking, sitting, and computer use while coordinating daily operations.
Must be able to perform the essential functions of the position safely, with or without reasonable accommodation.

At Yora Kananaskis Nordic Spa, your leadership brings every department together to create a Seamless Experience, ensuring guests feel welcomed, cared for, and able to slow down, reconnect, and feel well. Through operational excellence, thoughtful coordination, and genuine human connection, you bring the Nordic Spa guest journey to life.

Simple. Inclusive. Natural. Social

#P

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More about this job

Responsibilities

Lead daily spa operations and coordinate department leaders, staffing, facilities, and guest flow to deliver a seamless, high-quality guest experience. Develop teams, monitor operational and financial performance, resolve service challenges, and support the General Manager with budgets, business planning, and improvement initiatives.

Requirements

Requires 3–5 years of progressive management experience in hospitality, wellness, resorts, or a related guest-service environment, including leadership across multiple departments or complex operations. Candidates should have experience with team development, budgets and labour costs, guest experience standards, operational data, and relevant systems; post-secondary education in hospitality, business, or a related field is preferred.

Skills

Spa Operations Management
Guest Experience Management
Team Leadership
Coaching and Development
Department Coordination
Budget Management
Labour Cost Management
Operational Planning
Financial Performance Monitoring
Guest Feedback Analysis
Problem-Solving
Staffing and Scheduling
Facility Inspections
Inventory Management
Communication
Reservation and POS Systems

Benefits

Health and Wellness Benefit Plan
Paid On-the-Job Training
Employee Wellness Privileges
Discounted Spa Experiences
Food and Beverage Discounts
Retail Discounts
Learning and Development Opportunities
Personal Days
Discounted Marriott Hotel Rates
Pomeroy Stay Travel Program

Visa sponsorship

Not detected in the job text

Keywords

Nordic Spa
Wellness
Hospitality
Guest Experience
Spa Operations
Department Leadership
Operational Excellence
Guest Journey
Guest Flow
Occupancy Management
Service Standards
Staffing
Scheduling
Labour Costs
Operating Budgets
Revenue Targets
Profitability
Financial Performance
Guest Feedback
Performance Indicators
Preventative Maintenance
Facility Inspections
Inventory Management
Reservation Systems
Point of Sale (POS)
Microsoft Office
Employee Engagement
Recruitment
Onboarding
Succession Planning

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