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Added 13 mins ago
TR
Sr. Digital Product Manager
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
5+ years’ experience working as a product owner or product manager of a B2B or B2C digital platform
Added 13 mins ago
TE
Project Manager, Reliability Execution
TC Energy
Airdrie, AB · Calgary, AB
- Full-time
As a Project Manager, Reliability Execution, you will be a key contributor to the management of complex facility maintenance work, supporting the reliable operation and continuous…
Added 13 mins ago
Production Manager
Westerkirk
Calgary, AB
The Production Manager is responsible for the day-to-day operational performance of assigned areas within De Havilland's MRO operation. Working closely with the Operations Manager, Director…
Added 13 mins ago
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Minimum one year experience working in the area of health promotion program development, implementation and evaluation
Added 13 mins ago
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Richmond, BC
Employee & Family Assistance Program (Mental Health, Legal & Financial Support)
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Receive exclusive discounts on Empire Homes through our Employee Home Ownership Program.
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…wellness spending accounts & maternity leave top-up. Access our employee assistance program for confidential counseling, mental health support, and various resources to help you navigate…
Added 13 mins ago
MU
Clinical Research Coordinator
McGill University
Montreal, QC
- Full-time
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Added 13 mins ago
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Manager, Primary Care Programs and Clinical Operations
Humber River FHT
Toronto, ON
- Full-time
Work collaboratively with the other manager on program development, implementation, evaluation, quality improvement, clinical service standardization, and community partnerships.
Added 13 mins ago
SE
Field Service Technician
Schneider Electric
AB · Edmonton, Alberta
- Full-time
…world. Every day, we empower employees to achieve more and experience exciting careers. Find out how our values and unique position make Schneider Electric the employer of…
Added 13 mins ago
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Justice Support Worker
The Salvation Army Canada and Bermuda Territory
Regina, SK
- Full-time
Monitor and ensure employee safety practices are compliant with safety and health standards and prepare, submit, and act on incident reports as indicated by the Manager.
Added 13 mins ago
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Purchasing Agent, Senior
BVGlazing Systems
Niagara Falls, ON
- $70,000 to $80,000 CAD / year
- Full-time
…and building envelope projects. Reporting to the Purchasing Manager, the Senior Purchasing Agent will be responsible for sourcing materials, negotiating supplier agreements, managing…
Added 13 mins ago
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Project Coordinator, Clinical Informatics
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Vancouver, BC
- Full-time
In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by…
Added 13 mins ago
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Registered Nurse, Transition Line (Specialty Nursing)
Fraser Health
Surrey, BC
- Full-time
Completion of the applicable post graduate specialty nursing course/program and/or willingness to complete the applicable post graduate specialty nursing courses/program.
Added 13 mins ago
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Field Coordinator
Stonerise Construction
London, ON
- $45,000 to $50,000 USD / year
- Full-time
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Added 28 mins ago
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Senior Geoscience Technologist
Cenovus Energy
Calgary, AB
- Full-time
Cenovus Cares: We believe in the power of purpose-driven work. Our Employee Giving and Volunteering Program, Cenovus Cares, connects our people to our purpose, inspiring action and…
Added 28 mins ago
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Brampton, ON · AJ Billes Distribution Centre [AJBDC]
- Full-time
Escalate employee relations and safety concerns as they relate to departmental processes to Department Manager
Added 28 mins ago
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Intermediate Water Resources Engineer
Stantec
Edmonton, AB
- Full-time
…have access to health, dental, and vision plans, a wellness program, health care spending account, wellness spending account, group registered retirement savings plan, employee stock…
Added 28 mins ago
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Equiptment Manager
Mississaugua Golf & Country Club
ON · Mississauga, ON
- Full-time
…Place to Work® in Canada. This recognition is based directly on employee feedback and reflects our commitment to creating a workplace built on trust, respect, collaboration, and a shared…
Added 28 mins ago
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Cook - Casual
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…Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any accessibility needs, and the organization will work with the employee to…
Added 28 mins ago
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Dietary Aid
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Toronto, ON · Etobicoke, ON
- Part-time
Employee and Family Assistance Program (only included if specific to the role)
Added 28 mins ago
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Billing Specialist
Manulife
Halifax, NS · Kitchener, ON · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
…management of Workorder Inquiry Tool and Amendment Implementation Manager, as well as completing all monthly billing tasks during the Bill Run (Business Day 1-8). The Bill Run period is…
Added 43 mins ago
NB
Associate
National Bank of Canada
Medicine Hat, AB
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 43 mins ago
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Senior Credit Analyst
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- Full-time
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular…
Added 43 mins ago
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Pomeroy Lodging

Yora Nordic Spa Assistant General Manager

Canmore, AB, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Experience: Minimum 3–5 years of progressive management experience in hospitality, wellness, resorts, or a related guest-service environment.
Posting language: English
Posted: Nov 3, 2026

Original job description

Come be a leader in Wellness with Yora Kananaskis Nordic Spa

Nordic Spa Assistant General Manager

Yora Kananaskis Nordic Spa | Kananaskis, Alberta

Reports to; Nordic Spa General Manager

Located at the Yora Kananaskis Nordic Spa, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves, and others. We are wellness redefined.

The Opportunity

At Yora Kananaskis Nordic Spa, every department contributes to creating an exceptional wellness experience. A warm welcome creates connection. Beautifully maintained spaces create calm. Reliable facilities create confidence. Together, these experiences allow guests to slow down, reconnect, and feel well.

As the Assistant General Manager, you will bring these individual experiences together to create a Seamless Experience throughout the spa.

Working closely with the General Manager, you will lead daily operations, support department leaders, and ensure our teams, systems, and spaces work together effortlessly.

Through visible leadership, operational excellence, and genuine care for people, you will balance guest satisfaction, employee engagement, operational consistency, and business performance while creating a connected guest journey that reflects the Kananaskis Nordic Spa experience.

What You’ll Do

Create an Exceptional Guest Experience

Champion a seamless guest journey that reflects Kananaskis Nordic Spa's brand promises of being Simple, Inclusive, Natural, and Social.
Ensure each department consistently delivers its contribution to the overall guest experience.
Maintain an active and visible presence throughout the spa, observing the experience from the guest's perspective.
Monitor guest flow, wait times, occupancy, and operational readiness to maintain a calm, comfortable, and unhurried environment.
Identify and resolve operational challenges between departments before they impact guests.
Support department leaders in resolving guest concerns with empathy, professionalism, and genuine care.
Use guest feedback, survey results, and operational observations to continuously improve the guest journey.

Lead Spa Operations

Oversee daily spa operations, ensuring departments work together efficiently and consistently.
Translate the General Manager's operational priorities into clear departmental plans and expectations.
Ensure cleanliness, facility conditions, equipment readiness, and guest service standards are consistently maintained.
Coordinate staffing and operational resources based on anticipated guest volumes and business needs.
Monitor guest capacity, amenity utilization, and movement throughout the spa to minimize congestion and wait times.
Conduct regular operational walkthroughs, inspections, and audits to maintain established standards.
Support preventative maintenance, deep-cleaning programs, and facility improvement initiatives.
Monitor operational performance indicators and ensure timely follow-through on improvement opportunities.
Assume responsibility for overall spa operations in the General Manager's absence.

Build and Develop High-Performing Teams

Coach, support, and develop department leaders to deliver exceptional guest experiences and operational results.
Establish clear performance expectations through regular coaching, feedback, and accountability.
Support recruitment, onboarding, employee development, and retention initiatives.
Foster collaboration between departments to create a positive and connected workplace.
Empower leaders to make confident decisions aligned with Kananaskis Nordic Spa's brand promises and operational expectations.
Recognize exceptional performance and promote continuous learning and improvement.
Support leadership development, succession planning, and employee engagement initiatives.
Lead by example through calm decision-making, genuine communication, and a visible commitment to the guest experience.

Drive Business Performance

Support the General Manager in achieving operating budgets, revenue targets, and profitability objectives.
Monitor departmental labour costs, productivity, operating expenses, and financial performance.
Align staffing and operational resources with forecasted guest demand.
Identify opportunities to improve guest flow, capacity utilization, and revenue without compromising the guest experience.
Support responsible inventory management, purchasing, equipment utilization, and operating costs.
Review departmental performance and work with leaders to address variances and improvement opportunities.
Use guest feedback, operational data, and financial results to guide business decisions.
Support business planning, capital projects, and operational improvement initiatives.

What You Bring

Minimum 3–5 years of progressive management experience in hospitality, wellness, resorts, or a related guest-service environment.
Demonstrated experience leading multiple operating departments or complex service operations.
Strong understanding of guest experience, service standards, and operational performance.
Proven ability to coach, develop, and support department leaders.
Experience managing labour costs, operating budgets, productivity, and financial performance.
Strong organizational, communication, leadership, and problem-solving skills.
Ability to interpret guest feedback, operational data, and performance indicators.
Comfortable using reservation systems, Point of Sale (POS), scheduling, reporting, and Microsoft Office applications.
Ability to remain calm, decisive, approachable, and organized in a fast-paced environment.
Post-secondary education in hospitality, business, or a related field is preferred.
Genuine passion for wellness, people, and creating meaningful guest experiences.

What We Offer

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training.
Employee wellness privileges, discounted experiences at Yora Nordic Spa locations.
Food and Beverage discounts and Exclusive Yora retail discounts.
Learning, growth and development opportunities within a growing wellness brand.
Personal days: 5 per year after 90 days of continuous full-time employment.
Marriott Employee Travel program provides you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
Pomeroy Stay Travel Program.

Schedule & Work Environment

Flexibility to work mornings, evenings, weekends, and holidays based on operational needs.
Ability to maintain an active and visible leadership presence throughout indoor and outdoor spa environments.
Position involves regular movement throughout the property, frequent interaction with guests and employees, and responding to changing operational priorities.
Responsibilities include supporting department leaders, observing the guest journey, resolving operational challenges, and maintaining service standards.
Work involves periods of standing, walking, sitting, and computer use while coordinating daily operations.
Must be able to perform the essential functions of the position safely, with or without reasonable accommodation.

At Yora Kananaskis Nordic Spa, your leadership brings every department together to create a Seamless Experience, ensuring guests feel welcomed, cared for, and able to slow down, reconnect, and feel well. Through operational excellence, thoughtful coordination, and genuine human connection, you bring the Nordic Spa guest journey to life.

Simple. Inclusive. Natural. Social

#P

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More about this job

Responsibilities

Lead daily spa operations and coordinate department leaders, staffing, facilities, and guest flow to deliver a seamless, high-quality guest experience. Develop teams, monitor operational and financial performance, resolve service challenges, and support the General Manager with budgets, business planning, and improvement initiatives.

Requirements

Requires 3–5 years of progressive management experience in hospitality, wellness, resorts, or a related guest-service environment, including leadership across multiple departments or complex operations. Candidates should have experience with team development, budgets and labour costs, guest experience standards, operational data, and relevant systems; post-secondary education in hospitality, business, or a related field is preferred.

Skills

Spa Operations Management
Guest Experience Management
Team Leadership
Coaching and Development
Department Coordination
Budget Management
Labour Cost Management
Operational Planning
Financial Performance Monitoring
Guest Feedback Analysis
Problem-Solving
Staffing and Scheduling
Facility Inspections
Inventory Management
Communication
Reservation and POS Systems

Benefits

Health and Wellness Benefit Plan
Paid On-the-Job Training
Employee Wellness Privileges
Discounted Spa Experiences
Food and Beverage Discounts
Retail Discounts
Learning and Development Opportunities
Personal Days
Discounted Marriott Hotel Rates
Pomeroy Stay Travel Program

Visa sponsorship

Not detected in the job text

Keywords

Nordic Spa
Wellness
Hospitality
Guest Experience
Spa Operations
Department Leadership
Operational Excellence
Guest Journey
Guest Flow
Occupancy Management
Service Standards
Staffing
Scheduling
Labour Costs
Operating Budgets
Revenue Targets
Profitability
Financial Performance
Guest Feedback
Performance Indicators
Preventative Maintenance
Facility Inspections
Inventory Management
Reservation Systems
Point of Sale (POS)
Microsoft Office
Employee Engagement
Recruitment
Onboarding
Succession Planning

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