Jobs in Canada

25+ jobs

Group jobs by employerEmail me new jobs Save this search

Added 6 mins ago
PC
Process & Quality Specialist
Potvin Construction Ltd.
Rockland, ON
- Full-time
Help us prevent problems before they reach our customers. As our Process & Quality Specialist, you will partner with manufacturing teams and leadership to improve quality, efficiency and…
Added 21 mins ago
Senior Specialist, Client Relations
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Halifax, NS · Calgary, AB
Join the Insurance Business Development team, in the Senior Specialist, Client Relations position. In this role, you will draw on your extensive knowledge of homeowner mortgage loan…
Added 21 mins ago
Bilingual Senior Specialist, Client Relations
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC
Join the Insurance Business Development team, in the Senior Specialist, Client Relations position. In this role, you will draw on your extensive knowledge of homeowner mortgage loan…
Added 21 mins ago
MC
AI & Automation Developer
Morgan Construction & Environmental Ltd.
AB · Edmonton, AB
- Other
…environmental field operations. Working alongside MCEL's AI Integration Specialist, the AI & Automation Developer designs, builds and deploys AI-driven workflows, integrations and…
Added 52 mins ago
AC
Specialist, Data and AI - AI Systems Integrator
Air Canada
Toronto, ON · Dorval, QC
- Full-time
The Data & AI Specialist (AI Systems Integrator) acts as a technical steward within Air Canada’s enterprise AI ecosystem. The role is accountable for ensuring that AI workloads, platforms,…
Added 52 mins ago
M-
Chief Fire Officer
MFO - Multinational Force & Observers
Ottawa, ON
- $94,000 USD / year
- Full-time
…mission is to observe, verify and report on compliance with the security provisions of the Treaty of Peace. About 150 directly hired civilians from more than 20 countries serve alongside…
Added 1 hour ago
M
RQ11880 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
The Quality Assurance Specialist is responsible for the
Added 1 hour ago
M
RQ11881 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
The Quality Assurance Specialist is responsible for the
Added 1 hour ago
HL
Training Specialist
High Liner Foods
Lunenburg, NS
- Full-time
Based within our production facility at Lunenburg, the Training Specialist serves as a primary point of contact for all personnel training and is responsible for coordinating,…
Added 1 hour ago
D
Global Blackbelt, Senior Cloud Security Specialist
Darktrace
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Darktrace is building a world-class team of Specialist field experts with the ambition of becoming the world's leading AI-powered cybersecurity company. As organizations rapidly adopt…
Added 1 hour ago
CN
Business Intelligence Specialist
Conexus Nuclear Inc. (Conexus)
Toronto, ON
- $75,000 to $90,000 CAD / year
- Full-time
The Microsoft Access & Power BI Specialist will be responsible for designing, developing, enhancing, and maintaining complex Microsoft Access databases, including integrating and migrating…
Added 1 hour ago
CN
Business Intelligence Specialist (6 month Contract)
Conexus Nuclear Inc. (Conexus)
Toronto, ON
- $46 to $56 CAD / hour
- Contract
The Microsoft Access & Power BI Specialist will be responsible for designing, developing, enhancing, and maintaining complex Microsoft Access databases, including integrating and migrating…
Added 1 hour ago
Bilingual Specialist, Employee Relations
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC · Vancouver, BC · Halifax, NS · Calgary, AB
Join the People and Culture team, in the Bilingual Specialist, Employee Relations position. In this role, you will provide expert advice, coaching and guidance to employees, people leaders…
Added 1 hour ago
CB
Platform Developer
Canadian Bank Note Company
Ottawa, ON
- $74,000 to $93,000 CAD / year
- Full-time
…enterprise-level system solutions across the following domains: border security, civil identity, driver licence/identification and vehicle information, excise control, currency, lotteries…
Added 1 hour ago
CB
Platform Developer
Canadian Bank Note Company, Limited
Ottawa, ON
- $74,000 to $93,000 CAD / year
- Full-time
…enterprise-level system solutions across the following domains: border security, civil identity, driver licence/identification and vehicle information, excise control, currency, lotteries…
Added 1 hour ago
PT
IT Support Analyst
Pomeroy Technology
Oakville, ON
- Temporary
Our client is seeking an experienced and self-sufficient IT Support Specialist (Level 2/3) to provide hands-on technical support across multiple locations throughout the Greater Toronto…
Added 1 hour ago
JC
Special Project Specialist
Johnson Controls
Corner Brook, NL
- Full-time
Added 2 hours ago
D
Global Blackbelt, Senior Cloud Security Specialist
Darktrace
Canada
- Full-time
Darktrace is building a world-class team of Specialist field experts with the ambition of becoming the world's leading AI-powered cybersecurity company. As organizations rapidly adopt…
Added 2 hours ago
Customer Experience Specialist
Quince
Toronto, ON
As a Customer Experience Specialist, you’ll be the human heartbeat behind the Quince brand. You’ll represent Quince across chat, email, phone, and social channels - balancing grace,…
Added 2 hours ago
Q
Customer Experience Specialist
Quince
Vaughan, ON
- Full-time
As a Customer Experience Specialist, you’ll be the human heartbeat behind the Quince brand. You’ll represent Quince across chat, email, phone, and social channels - balancing grace,…
Added 3 hours ago
Q
Customer Experience Specialist
Quince
Toronto, ON · Etobicoke, ON
- Full-time
As a Customer Experience Specialist, you’ll be the human heartbeat behind the Quince brand. You’ll represent Quince across chat, email, phone, and social channels - balancing grace,…
Added 3 hours ago
Q
Customer Experience Specialist
Quince
Toronto, ON
- Full-time
As a Customer Experience Specialist, you’ll be the human heartbeat behind the Quince brand. You’ll represent Quince across chat, email, phone, and social channels - balancing grace,…
Added 3 hours ago
RC
Quotation Specialist
Rexel Canada
AB · Edmonton, AB
- Full-time
…and cable, distribution, lighting, data, home integration and…
Added 3 hours ago
Q
Customer Experience Specialist
Quince
Richmond Hill, ON
- Full-time
As a Customer Experience Specialist, you’ll be the human heartbeat behind the Quince brand. You’ll represent Quince across chat, email, phone, and social channels - balancing grace,…
Added 3 hours ago
Q
Customer Experience Specialist
Quince
Markham, ON
- Full-time
As a Customer Experience Specialist, you’ll be the human heartbeat behind the Quince brand. You’ll represent Quince across chat, email, phone, and social channels - balancing grace,…

Pomeroy Technology

IT Support Analyst

Oakville, ON, L6H 1A7, Canada

Temporary

Apply on myjobs.adp.com About employer

Applications open in a new tab.

Job details

Job type: Temporary
Experience: 3–5+ years of experience providing Level 2 desktop, deskside, field, or infrastructure IT support in a corporate environment.
Working hours: 20 hours per week
Posting language: English
Posted: Nov 10, 2026

Original job description

Position Overview

Our client is seeking an experienced and self-sufficient IT Support Specialist (Level 2/3) to provide hands-on technical support across multiple locations throughout the Greater Toronto Area (GTA).

The successful candidate will be responsible for troubleshooting and resolving hardware, software, networking, and infrastructure-related issues while supporting day-to-day IT operations across corporate offices, pharmacies, clinics, and other business locations.

This role will be primarily based out of the client's central office in Oakville, Ontario, with regular travel to surrounding GTA locations as required.

The ideal candidate is a proactive, customer-focused IT professional who can work independently, manage competing priorities, and provide reliable technical support to employees and senior leadership.

The position will initially require approximately 20 hours per week, with the potential to transition into a full-time opportunity as business requirements evolve.

Key Responsibilities

Provide Level 2/3 onsite technical support for end users across corporate offices, pharmacies, clinics, and other business locations.
Diagnose, troubleshoot, and resolve hardware, software, operating system, and network connectivity issues.
Perform hands-on troubleshooting of desktops, laptops, workstations, printers, peripherals, and other IT equipment.
Support network infrastructure, including troubleshooting connectivity issues, network cabinets, switches, routers, and related equipment.
Respond to, prioritize, and resolve incidents and service requests using ServiceNow.
Provide professional and responsive technical support to executive leadership, including senior management and C-suite stakeholders.
Travel to various GTA locations to investigate and resolve technical issues requiring onsite assistance.
Assist with the installation, configuration, deployment, maintenance, and replacement of IT hardware and equipment.
Support user onboarding, workstation setup, equipment provisioning, and general IT service requests.
Coordinate with internal infrastructure, networking, and technical teams to escalate and resolve complex issues.
Maintain accurate documentation of incidents, troubleshooting activities, resolutions, and equipment changes.
Identify recurring technical issues and recommend improvements to IT support processes and service delivery.
Ensure all activities comply with organizational IT security policies, confidentiality requirements, and established procedures.

Required Qualifications

3–5+ years of experience providing Level 2 desktop, deskside, field, or infrastructure IT support in a corporate environment.
Strong hands-on troubleshooting experience with Windows operating systems, desktops, laptops, printers, and peripheral devices.
Working knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, LAN/WAN connectivity, switches, and routers.
Experience diagnosing hardware failures, network connectivity issues, and general infrastructure-related problems.
Familiarity with Microsoft 365, Active Directory, user account administration, and standard enterprise IT environments.
Experience using IT service management platforms such as ServiceNow or similar ticketing systems.
Ability to independently troubleshoot technical issues, prioritize support requests, and manage multiple tasks.
Strong communication, customer service, and interpersonal skills, with the ability to support employees at all organizational levels.
Demonstrated professionalism, discretion, and ability to maintain confidentiality when supporting sensitive business operations.
Valid driver's licence and reliable access to a vehicle for travel between GTA locations.
Flexibility to accommodate evolving business requirements and potential increases in weekly working hours.

Preferred Qualifications

Previous experience supporting multiple corporate offices, retail locations, pharmacies, clinics, or healthcare environments.
Exposure to Level 3 infrastructure support, network administration, or systems troubleshooting.
Experience providing white-glove or executive-level IT support.
Familiarity with ITIL-based service management processes and incident management best practices.
Relevant certifications such as CompTIA A+, CompTIA Network+, Microsoft certifications, or equivalent technical training.
Experience working independently as the primary onsite IT support resource.

Additional Information

The successful candidate will primarily support the client's Oakville headquarters and travel to other GTA locations as required.
Mileage reimbursement will be provided for approved business-related travel.
The initial engagement is expected to be approximately 20 hours per week, with the potential for increased hours or a full-time arrangement based on business needs.
The client is seeking someone who can establish consistency and continuity in IT support across its locations.
Candidates should be comfortable working in a fast-paced environment with direct exposure to senior leadership.

Apply on myjobs.adp.com About employer

More about this job

Responsibilities

Provide Level 2/3 onsite technical support for hardware, software, and network infrastructure across various corporate and clinical locations. Manage incident resolution via ServiceNow while ensuring professional support for executive leadership and maintaining accurate documentation.

Requirements

Requires 3-5+ years of experience in corporate IT support with strong hands-on troubleshooting skills for Windows environments and networking fundamentals. Candidates must possess a valid driver's license and reliable transportation for travel between GTA locations.

Skills

IT Support
Hardware Troubleshooting
Software Troubleshooting
Network Infrastructure
ServiceNow
Windows Operating Systems
Active Directory
Microsoft 365
TCP/IP
DNS
DHCP
LAN/WAN
Desktop Support
Customer Service
Incident Management
Technical Documentation

Benefits

Mileage reimbursement

Visa sponsorship

Not detected in the job text

Keywords

IT Support Analyst
Level 2 Support
Level 3 Support
Hardware
Software
Networking
Infrastructure
Windows
TCP/IP
DNS
DHCP
LAN
WAN
Switches
Routers
ServiceNow
Microsoft 365
Active Directory
CompTIA A+
CompTIA Network+
ITIL
Incident Management
Workstation Setup
Field Support
Deskside Support

Report this job

Work requirements

Jobs in Canada