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Added 1 min ago
Assistant Manager, Operations | Masonville Place
lululemon
London, ON
Full-time
The Assistant Manager, Operations role is an essential part of the store leadership team and is responsible for making sure our retail business runs smoothly and successfully. Assistant…
Added 1 min ago
Assistant Manager, Guest Experience | Masonville Place
lululemon
London, ON
Full-time
The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our…
Added 2 hours ago
Timber-Tech Truss LP. - Assistant General Manager
UpSourced HR
Lethbridge, AB
Full-time
The Assistant General Manager (AGM) is responsible for leading Timber-Tech Truss's Lethbridge branch toward recovery, growth, and long-term success. Reporting to the General Manager, this…
Added 2 hours ago
Timber-Tech Truss LP. - Assistant General Manager
UpSourced HR
AB · Lethbridge, Alberta
Full-time
The Assistant General Manager (AGM) is responsible for leading Timber-Tech Truss's Lethbridge branch toward recovery, growth, and long-term success. Reporting to the General Manager, this…
Added 3 hours ago
Store Manager
MacDonald Search Group
Saskatoon, SK
Full-time
Previous retail leadership experience; Store Manager, Assistant Store Manager or comparable experience would be highly relevant.
Added 3 hours ago
Client & Product Transformation Assistant Vice President - Investor Relations or AML/KYC
The Citco Group Limited
Halifax, NS
Full-time
The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset…
Added 5 hours ago
Estimator (Transmission)
Valard Construction
Calgary, AB
Full-time
Prior experience in the electrical construction industry, field exposure through roles such as project coordinator, assistant project manager, QA/QC, or field engineer
Added 5 hours ago
Estimator (Transmission)
Valard Construction
Calgary, AB
Full-time
Prior experience in the electrical construction industry, field exposure through roles such as project coordinator, assistant project manager, QA/QC, or field engineer
Added 5 hours ago
The North Face: Supervisor - Mcarthur Glen
VF Corporation
Richmond, BC
$22.75 to $26.46 CAD / hour
Full-time
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added 5 hours ago
The North Face: Supervisor - Mcarthur Glen
The North Face
Richmond, BC
$22.75 to $26.46 CAD / hour
Full-time
…merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and…
Added 5 hours ago
Assistant Manager, Guest Experience | Place Ste-Foy
lululemon
Quebec, QC
Full-time
Added 6 hours ago
Office Manager & Marketing Coordinator (12-month contract)
Peak Associates Limited
Toronto, ON
$75,000 to $90,000 CAD / year
Contract
5+ years of experience in a similar Office Manager, Executive Assistant, or related role.
Added 7 hours ago
Assistant Gas Bar/C-Store Manager - Westwood Drive
Co-op
Humboldt No. 370, SK · Humboldt, SK
Full-time
The Central Sask. Co-operative is currently recruiting a Full-Time Assistant Gas Bar/C-Store Manager for our Westwood Drive location in Humboldt, SK.
Added 7 hours ago
(CAN) General Merchandise Assistant Manager
Walmart Canada
Granby, QC
Full-time
…Operations - specific area that the incumbent will oversee). An Assistant Manager is cross-trained to work proficiently in all areas of the Store when…
Added 7 hours ago
Assistant Produce Manager
Farm Boy Inc.
Ottawa, ON
From $20.5 CAD / hour
Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 7 hours ago
Assistant Produce Manager
Farm Boy Inc.
Ottawa, ON
$20.5 CAD / hour
Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 8 hours ago
Assistant Vice President Shelf Management Solutions & Accounts
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
Other
…Leadership of the team that serves as the primary relationship manager / “advocate” of all product structures and represent the Product Team on cross-functional working groups implementing…
Added 9 hours ago
Assistant Manager, Dundas St East
PartSource
Mississauga, ON
Full-time
Create development plans and conduct annual appraisals for management team; to improve any performance gaps
Added 9 hours ago
Assistant Manager, Hyde Park Rd
Mark's
London, ON
Full-time
Assumes responsibility for all operations of the store in the absence of the Store Manager.
Added 9 hours ago
Store Manager
Sherwin-Williams
Brampton, ON
The Store Manager is responsible for overseeing the daily operations of their store, making sure it runs smoothly and effectively. This includes managing all aspects of store operations,…
Added 12 hours ago
Assistant Manager, Hyde Park Rd
Canadian Tire Corporation
London, ON
Full-time
Assumes responsibility for all operations of the store in the absence of the Store Manager.
Added 12 hours ago
Growth & Product Marketing Manager
SkyWatch
Remote, Canada
Full-time · Remote
…Plan and run joint campaigns and programs with them, put the market development funds (MDF) they give us to work, and report what each program…
Added 12 hours ago
Property Manager
Epic Investment Services
Vancouver, BC
$85,000 to $110,000 CAD / year
Full-time
…within the commercial real estate industry previously as an assistant property manager, junior property manager, or property manager, ideally with experience in either office, retail or…
Added 14 hours ago
Assistant Manager, Dundas St East
Canadian Tire Corporation
Mississauga, ON
Full-time
Create development plans and conduct annual appraisals for management team; to improve any performance gaps
Added 14 hours ago
Retail Keyholder, Maje, Royalmount, Montreal
SMCP NORTH AMERICA (US, CANADA)
Montreal, QC
Lead and supervise the team in the absence of the Store Manager/Assistant Manager.

POP MART

Reatil Assistant Manager

Halton Hills, ON, Canada

Pay: $23.2 to $28.2 CAD / hour
Job type: Full-time
Apply by: Oct 23, 2026
Experience: 2+ years of retail leadership experience in a supervisory or management role.
Posting language: English
Posted: Sep 23, 2026

Apply About employer

Applications open in a new tab.

Original job description

Position: Retail Assistant Manager

Location: Toronto Premium Outlets

Department: Retail

Hourly: $23.20- $28.20

Opportunity Overview:

At POP MART, we believe art has the power to inspire joy, spark imagination, and bring people together. As an Assistant Store Manager, you'll play a critical leadership role in delivering an exceptional customer experience while supporting all aspects of store operations. You'll partner closely with the Store Manager to drive sales performance, develop a high-performing team, execute operational excellence, and ensure the store consistently reflects the POP MART brand.

As a leader, you'll coach and develop team members, inspire a customer-first culture, and help create memorable experiences for collectors and first-time visitors alike. You'll also oversee daily operations, inventory, merchandising, and business performance while serving as Manager on Duty when the Store Manager is unavailable.

This position reports directly to the Store Manager.

What you will achieve:

Leadership & Talent Development

Partner with the Store Manager to recruit, coach, develop, and retain a high-performing team.
Lead, motivate, and develop Brand Associates and Sales Leads through coaching, feedback, and recognition.
Foster an inclusive, collaborative, and customer-first culture that reflects POP MART's values.
Serve as Manager on Duty, making operational and customer service decisions while ensuring an exceptional store experience.
Support onboarding, training, and performance development of new team members.

Customer Experience

Deliver an exceptional customer experience by leading from the sales floor and setting the standard for customer engagement.
Inspire excitement around POP MART's artists, characters, Blind Boxes, MEGA Collections, and exclusive collaborations.
Resolve customer concerns professionally while building long-term loyalty.
Ensure every customer interaction reflects POP MART's premium brand experience.

Sales & Business Performance

Partner with the Store Manager to achieve sales goals and key performance indicators (KPIs), including:
Sales
Conversion
Units Per Transaction (UPT)
Average Transaction Value (ATV)
Payroll productivity
Inventory accuracy
Analyze business results and identify opportunities to improve sales performance.
Execute action plans to improve store performance and customer engagement.
Promote new product launches, limited-edition releases, and seasonal campaigns.

Store Operations

Oversee daily store operations, including opening and closing procedures, cash management, safety, and operational compliance.
Ensure company policies, procedures, and loss prevention standards are consistently followed.
Maintain an organized, clean, and safe store environment.
Support scheduling, daily task planning, and operational execution.
Monitor inventory accuracy, shipment processing, replenishment, transfers, and stockroom organization.

Visual Merchandising & Inventory

(Responsibilities may vary based on store volume.)

Execute POP MART visual merchandising standards and marketing initiatives.
Install planograms, fixtures, promotional signage, and seasonal displays.
Adjust merchandising based on inventory levels, sales trends, and business priorities.
Partner with store leadership to maintain inventory accuracy through cycle counts, audits, and replenishment.
Ensure back-of-house organization supports efficient store operations.

Brand & Community

Serve as a knowledgeable brand ambassador by staying current on POP MART's products, artists, characters, and company initiatives.
Support in-store events, product launches, pop-up activations, conventions, Robo Shop operations, and new store openings.
Build excitement within the local collector community while promoting POP MART's unique brand experience.

What you will need:

2+ years of retail leadership experience in a supervisory or management role.
Proven ability to lead, coach, and develop high-performing retail teams.
Strong understanding of retail operations, customer experience, and business performance metrics.
Passion for delivering exceptional customer experiences.
Interest in designer toys, collectibles, art, anime, gaming, fashion, or pop culture is highly valued.
Strong leadership, communication, and interpersonal skills.
Demonstrated ability to analyze business metrics and implement action plans that drive results.
Excellent organizational skills with the ability to prioritize competing responsibilities.
Comfortable working independently while making sound business decisions.
Ability to adapt quickly in a fast-paced retail environment.
High School Diploma or equivalent required.
Must be at least 18 years of age.

What We Offer

Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
Growth opportunities: on-the-job training, leadership development, and stretch assignments to advance your career.
Career development: opportunities to take on larger responsibilities as POP MART's North America business scales rapidly.

*The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Physical Requirements

Must be able to stand and walk for extended periods throughout scheduled shifts.
Must be able to frequently bend, reach, stoop, kneel, and climb ladders or step stools to stock and retrieve merchandise.
Must be able to regularly lift, carry, push, or move merchandise weighing up to 25 pounds.

Pay Range Details

The hourly pay range for this position is $23.20- $28.20 per hour. This range is provided in accordance with applicable state and local pay transparency laws and may vary based on geographic location. Individual compensation will be determined based on factors including job-related knowledge, skills, experience, and qualifications.

Equal Employment Opportunity

POP MART is committed to fostering a safe, inclusive, and respectful workplace where everyone is treated with dignity and respect. We are an Equal Opportunity Employer and provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, age, marital status, disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Employment decisions at POP MART are based on business needs, job requirements, and individual qualifications.

Reasonable Accommodation

Applicants who require a reasonable accommodation during the application or hiring process may request assistance by emailing na.hrsupport@popmart.com.

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The qualifications, skills, abilities, and physical demands described in this job posting are representative of those required to perform the essential functions of the position. Reasonable accommodation may be provided to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Apply About employer

More about this job

Responsibilities

Partner with the Store Manager to lead and develop the retail team, deliver an exceptional customer experience, and achieve sales and business performance goals. Oversee daily store operations, inventory, merchandising, safety, and brand initiatives, and serve as Manager on Duty when needed.

Requirements

Requires at least two years of retail supervisory or management experience, with demonstrated ability to lead teams, deliver strong customer experiences, understand retail operations, and improve business results using performance metrics. A high school diploma or equivalent is required, along with strong communication, organizational, and decision-making skills; interest in collectibles or pop culture is valued.

Skills

Retail Leadership
Team Coaching And Development
Customer Experience
Sales Performance Management
Retail Operations
Business Metrics Analysis
Inventory Management
Visual Merchandising
Loss Prevention
Cash Management
Scheduling
Staff Training
Conflict Resolution
Communication
Organization And Prioritization
Brand Ambassadorship

Benefits

401K
Health Insurance
Paid Time Off
Paid Sick Leave
Family Leave
On-The-Job Training
Leadership Development
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail Leadership
Store Operations
Customer Experience
Sales Performance
Key Performance Indicators
Sales Conversion
Units Per Transaction
Average Transaction Value
Payroll Productivity
Inventory Accuracy
Inventory Management
Cycle Counts
Shipment Processing
Replenishment
Visual Merchandising
Planograms
Loss Prevention
Cash Management
Scheduling
Team Development
Onboarding
Performance Coaching
Brand Ambassadorship
Product Launches
Pop-Up Activations
Retail Events
Safety Compliance
Customer Loyalty
Designer Toys
Collectibles

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