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Added 33 mins ago
Store Crew
7-Eleven
Surrey, BC
Internship
…fun interactions with customers. Cashier, customer service, retail or foodservice experience is great, but not required. If you have a positive attitude, our training programs will prepare…
Added 33 mins ago
(CAN) Front End Checkout Team Associate
Walmart Canada
Steinbach, MB
Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 33 mins ago
(CAN) Front End Checkout Team Associate
Walmart Canada
Steinbach, MB
Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 33 mins ago
(CAN) Front End Checkout Team Associate
Walmart Canada
Steinbach, MB
Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 33 mins ago
(CAN) Overnight Lead Department Manager
Walmart Canada
Cambridge, ON
Full-time
Position Summary...Working as an Overnight Lead Department Manager at Walmart Canada is a great opportunity to build leadership experience in a fast‑paced retail environment. In this role,…
Added 34 mins ago
Retail Team Lead II (FT)
New Balance
Niagara-on-the-Lake, ON
Full-time
As part of the New Balance Retail Leadership Team, full time Retail Team Leads assist with duties such as opening/closing the store, driving results, operational duties and delivering a…
Added 34 mins ago
PT Sales Associate - Seasonal
Tory Burch
AB · Edmonton, Canada
Part-time
One-to-three years’ experience in a high volume, customer-driven retail environment
Added 34 mins ago
Full Time Merchandising Manager
Michaels Stores
Ottawa, ON
Full-time
Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.
Added 34 mins ago
Merchandise Manager
Michaels Stores
Winnipeg, MB
Part-time
Lead truck execution processes, ensuring timely unloading, accurate sorting, and efficient flow of merchandise to the sales floor.
Added 49 mins ago
Sales Coordinator 12-Month Contract
Tree of Life Canada
Surrey, BC
Full-time
Manage all Account Specific portals with a particular focus on Retail Link for Walmart.
Added 1 hour ago
Boisbriand Store Manager
Running Room
Boisbriand, QC
…conjunction with the Store Manager. The Store Manager will oversee retail operations, including inventory and visual merchandising, and actively participate in building our sales team by…
Added 1 hour ago
Store Manager- Heartland Town Centre
GEOX
Mississauga, ON
Full-time
…team leadership, merchandising, and enhancing the customer experience. If you have a passion for retail and a strong track record of managing high-performing teams, we want to hear from…
Added 1 hour ago
Investment Specialist
BMO
Edmonton, AB
Full-time
Takes a lead in proactively engaging with new and existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate/future opportunities.
Added 1 hour ago
Financial Planner
BMO
Burlington, ON
Full-time
Takes a lead in proactively engaging with new and existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate/future opportunities.
Added 1 hour ago
Coordonnateur/Coordonnatrice de magasin , Temps Plein, Winners Faubourg Boisbriand
The TJX Companies, Inc.
Boisbriand, QC
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 1 hour ago
Assistant Store Manager - BOSS Outlet, Cross Iron Mills
HUGO BOSS Canada, Inc.
Rocky View, AB
Other
1 -2 years of Specialty Retail Management experience.
Added 2 hours ago
Territory Sales Manager - Automotive
EBlock Inc.
Edmonton, AB
$60,000 to $72,000 CAD / year
Full-time
Proven experience as a Territory Manager, building and maintaining relationships
Added 2 hours ago
Software Development Manager
EBlock Inc.
Canada
$160,000 to $180,000 CAD / year
Full-time
We are looking for a hands-on Software Development Manager to lead one of our engineering teams within EDealer, reporting to the Sr. Director of Product and Engineering. This is a role for…
Added 2 hours ago
SAP Functional Analyst – Sales & Distribution (SD)
Altis Technology
Toronto, ON · Greater Toronto Area, Canada
$145,000 to $149,000 CAD / year
Full-time
Lead unit, integration, and UAT activities, troubleshooting defects and ensuring solutions meet business requirements.
Added 2 hours ago
Bilingual Food Service Manager
Bento Sushi
Saint-Bruno-de-Montarville, QC
Up to $50,000 CAD / year
Full-time
The Store Manager is responsible for the day-to-day operations of the retail location and will lead all aspects of the Bento business. With a focus on sales and profitability, you will…
Added 2 hours ago
Coordonnateur/ Coordonnatrice MarchandisageTemps Plein Winners Place Vertu
TJX Companies
Montreal, QC · Saint-Laurent, Quebec
Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 3 hours ago
Retail Team Lead II (FT)
New Balance
Niagara-on-the-Lake, ON
Full-time
As part of the New Balance Retail Leadership Team, full time Retail Team Leads assist with duties such as opening/closing the store, driving results, operational duties and delivering a…
Added 3 hours ago
Part-Time Cast Leader
Cineplex
Abbotsford, BC · CPX Odeon Abbotsford -VIP
Part-time
Cineplex’s Cast Leaders are an integral part of the team who provide an exceptional experience to each and every guest. The Cast Leader’s primary responsibilities are to maintain a…
Added 4 hours ago
Key Holder- Toronto Hazelton FSS
Estée Lauder Companies
Toronto, ON
Full-time
You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing…
Added 4 hours ago
Part Time Floor Leader - Mic Mac Shopping Centre
Lush Handmade Cosmetics
Dartmouth, NS
Part-time
Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate…

POP MART

Reatil Assistant Manager

Halton Hills, ON, Canada

Pay: $23.2 to $28.2 CAD / hour
Job type: Full-time
Apply by: Oct 23, 2026
Experience: 2+ years of retail leadership experience in a supervisory or management role.
Posting language: English
Posted: Sep 23, 2026

Apply About employer

Applications open in a new tab.

Original job description

Position: Retail Assistant Manager

Location: Toronto Premium Outlets

Department: Retail

Hourly: $23.20- $28.20

Opportunity Overview:

At POP MART, we believe art has the power to inspire joy, spark imagination, and bring people together. As an Assistant Store Manager, you'll play a critical leadership role in delivering an exceptional customer experience while supporting all aspects of store operations. You'll partner closely with the Store Manager to drive sales performance, develop a high-performing team, execute operational excellence, and ensure the store consistently reflects the POP MART brand.

As a leader, you'll coach and develop team members, inspire a customer-first culture, and help create memorable experiences for collectors and first-time visitors alike. You'll also oversee daily operations, inventory, merchandising, and business performance while serving as Manager on Duty when the Store Manager is unavailable.

This position reports directly to the Store Manager.

What you will achieve:

Leadership & Talent Development

Partner with the Store Manager to recruit, coach, develop, and retain a high-performing team.
Lead, motivate, and develop Brand Associates and Sales Leads through coaching, feedback, and recognition.
Foster an inclusive, collaborative, and customer-first culture that reflects POP MART's values.
Serve as Manager on Duty, making operational and customer service decisions while ensuring an exceptional store experience.
Support onboarding, training, and performance development of new team members.

Customer Experience

Deliver an exceptional customer experience by leading from the sales floor and setting the standard for customer engagement.
Inspire excitement around POP MART's artists, characters, Blind Boxes, MEGA Collections, and exclusive collaborations.
Resolve customer concerns professionally while building long-term loyalty.
Ensure every customer interaction reflects POP MART's premium brand experience.

Sales & Business Performance

Partner with the Store Manager to achieve sales goals and key performance indicators (KPIs), including:
Sales
Conversion
Units Per Transaction (UPT)
Average Transaction Value (ATV)
Payroll productivity
Inventory accuracy
Analyze business results and identify opportunities to improve sales performance.
Execute action plans to improve store performance and customer engagement.
Promote new product launches, limited-edition releases, and seasonal campaigns.

Store Operations

Oversee daily store operations, including opening and closing procedures, cash management, safety, and operational compliance.
Ensure company policies, procedures, and loss prevention standards are consistently followed.
Maintain an organized, clean, and safe store environment.
Support scheduling, daily task planning, and operational execution.
Monitor inventory accuracy, shipment processing, replenishment, transfers, and stockroom organization.

Visual Merchandising & Inventory

(Responsibilities may vary based on store volume.)

Execute POP MART visual merchandising standards and marketing initiatives.
Install planograms, fixtures, promotional signage, and seasonal displays.
Adjust merchandising based on inventory levels, sales trends, and business priorities.
Partner with store leadership to maintain inventory accuracy through cycle counts, audits, and replenishment.
Ensure back-of-house organization supports efficient store operations.

Brand & Community

Serve as a knowledgeable brand ambassador by staying current on POP MART's products, artists, characters, and company initiatives.
Support in-store events, product launches, pop-up activations, conventions, Robo Shop operations, and new store openings.
Build excitement within the local collector community while promoting POP MART's unique brand experience.

What you will need:

2+ years of retail leadership experience in a supervisory or management role.
Proven ability to lead, coach, and develop high-performing retail teams.
Strong understanding of retail operations, customer experience, and business performance metrics.
Passion for delivering exceptional customer experiences.
Interest in designer toys, collectibles, art, anime, gaming, fashion, or pop culture is highly valued.
Strong leadership, communication, and interpersonal skills.
Demonstrated ability to analyze business metrics and implement action plans that drive results.
Excellent organizational skills with the ability to prioritize competing responsibilities.
Comfortable working independently while making sound business decisions.
Ability to adapt quickly in a fast-paced retail environment.
High School Diploma or equivalent required.
Must be at least 18 years of age.

What We Offer

Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
Growth opportunities: on-the-job training, leadership development, and stretch assignments to advance your career.
Career development: opportunities to take on larger responsibilities as POP MART's North America business scales rapidly.

*The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Physical Requirements

Must be able to stand and walk for extended periods throughout scheduled shifts.
Must be able to frequently bend, reach, stoop, kneel, and climb ladders or step stools to stock and retrieve merchandise.
Must be able to regularly lift, carry, push, or move merchandise weighing up to 25 pounds.

Pay Range Details

The hourly pay range for this position is $23.20- $28.20 per hour. This range is provided in accordance with applicable state and local pay transparency laws and may vary based on geographic location. Individual compensation will be determined based on factors including job-related knowledge, skills, experience, and qualifications.

Equal Employment Opportunity

POP MART is committed to fostering a safe, inclusive, and respectful workplace where everyone is treated with dignity and respect. We are an Equal Opportunity Employer and provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, age, marital status, disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Employment decisions at POP MART are based on business needs, job requirements, and individual qualifications.

Reasonable Accommodation

Applicants who require a reasonable accommodation during the application or hiring process may request assistance by emailing na.hrsupport@popmart.com.

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The qualifications, skills, abilities, and physical demands described in this job posting are representative of those required to perform the essential functions of the position. Reasonable accommodation may be provided to qualified individuals with disabilities to enable them to perform the essential functions of the job.

Apply About employer

More about this job

Responsibilities

Partner with the Store Manager to lead and develop the retail team, deliver an exceptional customer experience, and achieve sales and business performance goals. Oversee daily store operations, inventory, merchandising, safety, and brand initiatives, and serve as Manager on Duty when needed.

Requirements

Requires at least two years of retail supervisory or management experience, with demonstrated ability to lead teams, deliver strong customer experiences, understand retail operations, and improve business results using performance metrics. A high school diploma or equivalent is required, along with strong communication, organizational, and decision-making skills; interest in collectibles or pop culture is valued.

Skills

Retail Leadership
Team Coaching And Development
Customer Experience
Sales Performance Management
Retail Operations
Business Metrics Analysis
Inventory Management
Visual Merchandising
Loss Prevention
Cash Management
Scheduling
Staff Training
Conflict Resolution
Communication
Organization And Prioritization
Brand Ambassadorship

Benefits

401K
Health Insurance
Paid Time Off
Paid Sick Leave
Family Leave
On-The-Job Training
Leadership Development
Career Development Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail Leadership
Store Operations
Customer Experience
Sales Performance
Key Performance Indicators
Sales Conversion
Units Per Transaction
Average Transaction Value
Payroll Productivity
Inventory Accuracy
Inventory Management
Cycle Counts
Shipment Processing
Replenishment
Visual Merchandising
Planograms
Loss Prevention
Cash Management
Scheduling
Team Development
Onboarding
Performance Coaching
Brand Ambassadorship
Product Launches
Pop-Up Activations
Retail Events
Safety Compliance
Customer Loyalty
Designer Toys
Collectibles

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